written by davidcycle-mechanic.co.uk on 29/01/2014
I use Singletrack for various things that I can't find at other online stores but........... delivery is always the slowest of all the others that I use.......... even slower than from Germany. I am sure they could improve on this and I for one would use them more often if I could get things quicker.
written by on 22/01/2014
Easy and straightforward to deal with,did`nt charge so much P+P as the others.Well wrapped parcel too.Thanks.
written by FrancoB on 18/12/2013
Although the item was not in stock, it did not take long for me to receive my purchase. They do a good job shipping to Canada. I could track it all the way. No stress.
written by on 22/11/2013
For some reason the normal method i have used before was not working - just getting the "waiting circle" on screen. other sites were fine so not a problem this end. However the human interface worked fine!
written by zimi1 on 20/11/2013
I have ordered a bike and tyres from Singletrackbikes. I have had no problems with orders. It took about a month to get the bike, tyres arrived quicker. Good shop and prices. Customer service answered my questions. I will use singletrackbikes in future and will recommend it to everyone even though it took a month to get a bike!
written by wilbur42bikes on 20/11/2013
Thought I was ordering a pair of springs for the Avid Ultimate canti brakes. At approx £18 I thought this was a lot for two small springs. Delivery was good but I found then that the kit contained much more than the springs. It had bolts, pins and outer nut all in the kit. These bits will not be used. Pity the description had not been more informative; but then perhaps this was the only way of purchasing the springs. Would be better if they could be purchased without the additional items.
written by AlanHindley on 20/11/2013
I had a pair of SKS chroma plastic mudguards that didn't fit my new bike (the stays had been cut short to fit the old one. So I started looking for some new stays. Some retailers were asking almost the price of a new pair of 'guards just for the fittings! Then I found them at SingleTrack priced at £8.38 INC POSTAGE. I stopped looking, ordered and got my spares pack (inc the SECU safety clip for the front) in a couple of days! They're fitted (another story)and doing a great job! Thanks.
written by Rich59 on 20/11/2013
I ordered from Singletrack as they had what I wanted and were as competitive price wise as the "big guys" The service was first class, delivery free and the item arrived in very good time.
written by on 20/11/2013
That was my first purchase on this store and I am satisfied with results. My order was posted next day after my payment, however it took several days to arrive but everything came as I was expecting. Definitely, I would use them again in future.
written by donmenzies on 12/10/2013
Good range of stock. Good communications by phone prior to purchase and email though I had to wait for my order to arrive for nearly 10 days. I think this was because they had to order it themselves though I did not get any communication about the reasons for the delay or that there would be one. However I did get email confirmation that the order had been received and as soon as it was dispatched I was again notified. Would use again.
written by on 03/10/2013
Ordered online. Not much communication but items turned up, on time, as described and well packaged - great!
written by on 02/10/2013
I ordered some parts for my mountain bike two weeks ago, getting ready for commuting in the colder, wetter and darker nights ahead. Basically two mudguards and 2 lights and they were the cheapest I could find for the bits I was after. Despite ordering on the monday at mid day the order was posted thursday, not a big deal and as this is my first order from them I can't say if it was an unusual delay or if that is their normal order to post timing. Packaging itself was on the simple side, the lights were sent in their boxes inside little bags and were sealed up in a tough parcel bag along with the mudguards. Not very protective I suppose, but if they can't handle being sent in the post they certainly won't handle the abuse I'll be putting them through. I was kept notified of every development of my order, and I always like providing business to smaller outfits. I will certainly be happy to do further business with them
written by Atavi on 30/09/2013
Very competitive price. The website was easy to use, very clear. Delivery was quite quick and the courier read my instructions re where to leave the parcel. I would use Singletrack again and recommend the site to others.
written by on 18/09/2013
length of time it took to check the bike before delivery
written by on 18/09/2013
The product was right, the price was right, shame it was not in stock and delivered within a few days. I come back again a buy stuff, but I've learnt now not to expect next day delivery.
written by Calamitykev on 07/09/2013
Bought a set of giro chamber shoes. Sorted them out for me really quickly. Very happy with the service. Postage was fast and I am loving the shoe. I would recommend to any one.
written by on 31/08/2013
4mm replacement pin ordered, came within a couple days will use again in the future.
written by on 04/07/2013
The shorts/skirt was just the thing for cycling holiday - makes me appear a little more decent! Ordered a top which I thought was going to be red but turned up as teal and black. No matter it was grand too. Thanks
written by BobKing on 03/07/2013
Bought running shoes at about a third of RRP once I applied my voucher to the alraedy good discount. This is my second purchase from Singletrack bikes and once again got great service and price. Delivery within a couple of days and E-Mails to keep me informed.
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