
Singletrack Bikes www.singletrackbikes.co.uk
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Singletrack Bikes www.singletrackbikes.co.uk
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User Reviews
Customer Service
Quality of website
Value For Money
Didn't Honour Order
Didn't honour my internet order. No issues with ordering process. Instead, they're taking orders for items that are not in stock. I subsequently noted poor reviews of this business elsewhere. I should have been more diligent. Buyer beware!
Customer Service
Quality of website
Value For Money
Laborious, Poor Communication, Slow
taken a week to dispatch item, emailed to ask why it hadn't been dispatched after 5 working days and received no reply or explanation. Tried calling but got no answer and when dispatch confirmation came through, I see its been sent standard delivery, I'd like to see more urgency, after waiting a week to get it to the post box!
My experience of Singletrack Bikes is the polar opposite great service and would definitely recommend!
Customer Service
Quality of website
Value For Money
Good Selection At Reasonable Prices But.....
I use Singletrack for various things that I can't find at other online stores but........... delivery is always the slowest of all the others that I use.......... even slower than from Germany.
I am sure they could improve on this and I for one would use them more often if I could get things quicker.
Customer Service
Quality of website
Value For Money
Spot On
Tifosi seat post was £8 cheaper than any other site and my order arrived on Saturday (exactly when I asked for it). Everything was immaculately packed. Great experience.
Customer Service
Quality of website
Value For Money
New 7 Speed Shifter
Easy and straightforward to deal with,did`nt charge so much P+P as the others.Well wrapped parcel too.Thanks.
Customer Service
Quality of website
Value For Money
Ogio 5.0 Endurance Kit Bag
Great bag to keep all of your cycling kit together, plenty of pockets and dividers to keep items separate. Has a padded section in the end for glasses and a place to keep your helmet safe.
Well made and well thought out and a great price.
Customer Service
Quality of website
Value For Money
Smooth Purchase
Although the item was not in stock, it did not take long for me to receive my purchase. They do a good job shipping to Canada. I could track it all the way. No stress.
Customer Service
Quality of website
Value For Money
Great, Awesome, Excellent
A pleasure to deal with such a great shop. Ordered orange 5 29er, great deal with loads of help and info from guys. ordered bike on sunday and was riding it on wednesday. Now thats what i call service, they built the bike and even helped me set up forks n shock to suit my wieght and riding style. The guys even showed me some excellent trails to ride in my local area. Would highly recommend them if buying a ten grand road bike or an inner tube.
Quick And Easy Transaction
Product was just as described, good price and easy delivery.
Item Dleivered To Time And As Described. Thank You
Item dleivered to time and as described. Thank you.
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