RPC Recycle Reviews - www.rpcrecycle.com

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2.8 / 5
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Latest Reviews

“They will not pay you what they offer you”

Written on: 01/08/2014 by HelenNichols (1 review written)

I was offered 100 for my s3 then they told me it had a scratched screen which i didn't and offered me £70. DO NOT WASTE YOUR TIME WITH rpcrecycle.com… Read Full Review

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“Late payment for phone”

Written on: 31/07/2014 by Nehemiahi304 (1 review written)

Helpful staff but I did have to remind them with nervous calls and emails to send payment once the 7 working day window was up… Read Full Review

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“Poor customer service”

Written on: 30/07/2014 by 63Maurer (1 review written)

Quoted a fair price for my phone, so sent it off to RPC Recycle. Once received they emailed me saying they could not offer full value, which I thought was odd as the phone was in perfect condition, so I rang their customer service team who began to tell me that the phone had scratches all over it, which it definitely did not when I sent it off. The two members of staff who I spoke to were clearly uninterested and did not care, so all in all pretty rubbish experience! Definitely would advise to… Read Full Review

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“No Payment!”

Written on: 30/07/2014 by SarahRogers5149 (1 review written)

Phone was 'checked and accepted' over 2 weeks ago and still no payment! Despite their website stating payments are within 7 days. Had a couple of emails saying 'oh we don't know why you haven't had payment yet' not acceptable at all!!… Read Full Review

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“Stay Away”

Written on: 29/07/2014 by Mel5182 (1 review written)

Sent a pristine iPhone 4S after they quotes £105. Sent it special delivery as they advised at a cost of £7.55. Phone delivered Friday and signed for....then received an email for them in Saturday reminding me to send my handset. Sent proof of delivery and they found my handset and sent a revised offer of £76 due to deep scratches on the screen and back. I know 100% there was not a scratch on that phone. Complained increased to £85 or I could have it returned by courier at a cost of £3 that… Read Full Review

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“Delayed payment, not impressed!”

Written on: 24/07/2014 by Idol24 (1 review written)

Received packaging to send my phone very quickly, phone was received by RPC recycle on Monday 14th July 2014, payment should have been sent within 7 days, after countless emails & promises to pay I received an email today (Thursday 24th July) advising me payment has been sent & can take 3-5 working days to clear. Therefore, the earliest I will receive payment for my phone will be Tuesday 29th July, 14 days from receiving MY phone, not acceptable. Won't use this company again… Read Full Review

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“do not use!”

Written on: 23/07/2014 by PaulEdi (1 review written)

Price offered online was amazing, return envelope arrived very fast, phone marked as recieved two days after sending it and thats it, thats where good customer service goes! Week after receiving my phone and few emails later I was confirmed that RPC Recycle were happy with its condition and were going to wire funds to my account. Took another week and few more emails before my order status changed to payment sent. Was told that payments are sent via bacs so can take up to five days to clear… Read Full Review

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“I sent my phone off on the 3rd of July and I still...”

Written on: 20/07/2014 by 311Andersen (1 review written)

I sent my phone off on the 3rd of July and I still haven't revived my payment… Read Full Review

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“slow payment broken promises”

Written on: 20/07/2014 by Collinq230 (1 review written)

Was told I would get the payment on on day but never received it was then told I would get it by other date but still no payment so very slow and poor service wont be using again in the future… Read Full Review

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“Good price, slow payment...”

Written on: 18/07/2014

I'll make this short and to the point. The first stages of the process where prompt and efficient, i received my postal package within a couple of days, and after sending it off my value was confirmed around a day or two after they had received it. So by this point it had taken approximately 1 week from me first visiting the website and setting up my account, my phone's value was confirmed on the 1st of July. This is now the part where RPC has dissapointed me. Now being 2 weeks on from the… Read Full Review

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“Shockingly slow payment process”

Written on: 17/07/2014 by Jenkins107 (1 review written)

Though RPC were quick to process the phone with regards to its suitability, the payment process turnaround has been appallingly slow. It has taken over 3 weeks for a message to sent to tell me payment has been sent and I'm still awaiting for the monies to appear in my bank account. If RPC wish repeat business, this has to improve… Read Full Review

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“Not impressed”

Written on: 16/07/2014 by 159Bates (1 review written)

I was happy with the price but then it took way to long to be processed and still not got my money… Read Full Review

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“Load of rubbish”

Written on: 15/07/2014 by Steve-Hague (1 review written)

I sent them a perfect Samsung Galaxy S3 it had a cover on the face from day 1, no marks perfect working condition. They received it on 1/07/14 I finally got paid 15/07/14. That is not the way to do business… Read Full Review

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“Still waiting for money!”

Written on: 15/07/2014 by coachsam7 (1 review written)

I looked around on comparison sites and this company came up with a good amount and seemed quite good. I sent my phone on 3rd July and on the 4th July they checked and approved it....I'm still waiting for the money. I have had no communication from them and I have chased twice to be told 'payment can take 7 working days' the first time and then the second time I was told 'ive just had a look and your payment will be processed in the next few days. my status on my order hasnt changed to 'order… Read Full Review

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“CAUTION Required”

Written on: 15/07/2014 by deskyeti (1 review written)

Please make sure you have high-res close-up photographs of any device you send in to RPC Recycle. I'm not saying my phone was deliberately marked after it arrived, who knows, it could have jiggled around a lot in the original packaging during the long and arduous journey up the A140 to Norwich causing a series of scratches to appear just above the LED indicator. Offer a reasonable price in the first place for a two year old touch-screen BlackBerry rather than tempt people with an inflated… Read Full Review

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“Could do better”

Written on: 14/07/2014 by cduance (1 review written)

Everything was fine apart from waiting 7 working days and my status still not being moved to payment sent. Emailed yesterday and had a reply saying they would chase accounts department which they did and earlier this evening received email saying payment on its way just have to wait another 3 - 5 days for back payment to clear… Read Full Review

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“Painless and hastle free”

Written on: 14/07/2014 by FelixPatton (1 review written)

The stated price was significantly higher than competitor sites. From sending the handset to receiving payment took two weeks and I was paid the full stated price for a good condition phone. Thanks you RPC… Read Full Review

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“Still waiting for my money”

Written on: 14/07/2014

RPC quoted the best price for my HTC one X so I duly sent it to them on 17th June. They provided a very thin padded envelope and a Freepost sticker. There was an option to send the phone special delivery but that cost quite a bit more. I received an email on 19th June saying that they received the phone and it was undergoing testing. The communication from them then ceased. A couple of days later I checked my account and the phone had passed testing so all I had to do was wait for my… Read Full Review

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“Sham Company”

Written on: 13/07/2014 by Blackwellux375 (1 review written)

Sent my fairly used Iphone 5 16G which is just a year old after I was told on their website it I could trade it for £204. I spent £8 posting it to their office in Norwich, only for them to tell me the phone was worth £40 after their technicians have looked at it. Now am asking for my phone to be returned back to me and I was no more going to trade it and they are charging me £3 to be paid to them within 7 days or else they will forcefully pay me the £40. Ridiculous!!!… Read Full Review

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“Stay away ”

Written on: 12/07/2014 by hoWren311 (1 review written)

This company , will tell u a price for your phone but u won't get it , they will make up some rubbish , don't use this company , 3 weeks and still no payment , keep saying they sent payment , do yourself a favour run a mile… Read Full Review

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