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Written on: 18/11/2013 by vikkit84 (3 reviews written)
I ordered Short Regatta trousers from Trekwear. I'm in the process of losing weight so after ordering a size too big then a size too small I eventually got the right size! Yes you have to pay to send things back yourself but as with any small internet company you should expect this and factor it in. I was happy, and you need to think it's probably cost Treckwear almost £10 to send me a £20 pair of trousers so you can't really complain. If you don't want to pay to send something back… Read Full Review
Written on: 03/05/2013
Ordered the boots at a great price and I paid extra for next day delivery. Boots arrived on time and as advertised. They are a good fit and I am really pleased with them. I have had very good service from this company and I would use them again… Read Full Review
Written on: 24/03/2013 by zak999 (1 review written)
Read the mixed reviews for this site, but, due to "cheapest around" price for my item( craghoppers gore tex kiwi ladies jacket)I decided to take the risk. Ordered on a Monday and coat arrived on Wednesday! Coat slightly too big so rang customer service for advise. Pleasant lady gave me my options. Sent coat back and decided to wait for my refund before sending for smaller size.Refunded in less than a week! Sent for smaller size, once again came 2 days after order.Very pleased with jacket… Read Full Review
Written on: 07/02/2013 by nephin (1 review written)
Ordered on a Friday, dispatched the following Monday, arrived in the west of Ireland on the Wednesday - not bad, less than 3 working days. Products fitted well and appear to be of good quality… Read Full Review
Written on: 21/12/2012 by JacquelineW (1 review written)
Very happy with this company, great sale prices and good products. I had a problem with a fault on a jacket. The customer service lady was very helpful. They sent a new jacket which arrived the next day along with a prepaid bag to send back the old one. Great to deal with a company with real "Customer Service"… Read Full Review
Written on: 26/01/2012 by meike92 (1 review written)
I wanted to buy a pair of walking boots but didn't want to pay too much as I don't go walking that often. After looking in the sales for hours without finding something decent, I decided to have a look online and found trekwear.do.uk which had a sale on. After a few minutes I found a nice looking pair of walking boots reduced to 19,95 pounds which sounded great to me so I decided to buy them even after reading some reviews that said you would have to pay a lot if the clothes didn't fit and you… Read Full Review
Written on: 10/01/2012
I found Trekwear very professional and i was very pleased with my walking boots. I have read some not good reviews about having recieved no items and also nobody replies to the emails. Well, we had all our emails replied to straight away and I received my item in perfect order with fast delivery. They dispatched it in around 2 days and it took a few days to arrive. Fabulous service 5* Nobody should ever be worrried about buying from them. Very honest and trustworthy! Thank you so mkuch… Read Full Review
Written on: 03/12/2011
Have ordered items from trekwear on 4 or 5 occasions over the last year and have found they despatch very quickly (next morning after ordering in an evening) and the goods are delivered very quickly. I particularly like the choice of delivery options for smaller packages- e.g. rather than courier you can opt for Royal Mail 1st class (so you don't have to be in for a van to delivery, your postman can deliver and squeeze the parcel through your letterbox if you prefer)! Their prices are also… Read Full Review
Written on: 07/11/2011 by Taddy2011 (1 review written)
I purchased the Dare 2B Ski Jacket for my son as it was on offer at the bargain price of £15! Thoroughly impressed with the quality (did not realise until it arrived that it is made by Regatta and came with a 3 year warranty) I ordered on 3rd Nov and the parcel arrived the next day. I would thoroughly RECOMMEND Trekwear and will be purchasing more goods from them… Read Full Review
Written on: 04/05/2011
I almost didn't buy from Trekwear due to the poor reviews...but the prices were so good, that I decided to take a chance with an intial small purchase.
The items arrived the very next morning and are exactly as described. What more can anyone possibly want? Thoroughly recommend… Read Full Review
Written on: 16/02/2011
ordered on 29 Nov and arrived within 2 days.
given as Xmas presents to grandchildren
zip broke on one on 10 Feb
phoned customer service and received a replacement the next day !!
also a pre-paid envelope to return faulty coat
very pleased with customer service from a pleasant gentleman… Read Full Review
Written on: 20/01/2011
Review on Trekwear.co.uk
On 18th January we ordered a ski jacket, trousers, hat, ski gloves and helemt plus thermals for my daughters forthcoming ski trip, requesting standard free delvery. We were very pleasantly surprised when the order arrived in full two days later on 20th January. The goods were exactly as ordered. I had previously ordered two pairs of Craghopper trousers early last year and these too were delvered promptly. We are extremely impressed with the prompt service and value for… Read Full Review
Written on: 15/01/2011
i ordered snow boots and they arrived the next day i was very happy with this order and will be ordering from them again. they were very handy in the snow. thank you very much :)
p.s for those people who ordered in late november and early december it was snowing and the delivery companies were weeks behind with deliveries… Read Full Review
Written on: 14/01/2011
On time delivery, just as described, never had any problems with this company, always helpful, great service and very pleased with product, though i never needed to phone company as others have… Read Full Review
Written on: 12/01/2011
I ordered a pair of boots just before 3.00pm and they turned up at 10am the following day (I paid extra for next day delivery).
The boots were exactly as described and fit perfectly. Customer services were excellent, I had called them prior to placing my order to ensure I could get it next day. The lady I spoke to told me to order on the internet and then call her back so she could make sure it was despatched that day. She did exactly that - very helpful! (Not sure but I think her name was… Read Full Review
Written on: 31/12/2010
I must admit I placed my order with Trekwear before I then looked for reviews and saw the negative ones previous to mine.
So trepadation set in but I did not cancel but resigned myself to wait and see.
I placed my order boxing day, got confirmation yesterday that it had been despatched - got my goods today! £160 worth of Craghoppers kit for just under a £100 - bargain me thinks and exactly what bI ordered with specific waist and leg sizes all correct.
So I can only think that the problems… Read Full Review
Written on: 10/08/2010
Ordered item with Trekwear - turned up 1 day later - exactly what I ordered. Perfect. What a wonderful experience compared to that of Outdoormania… Read Full Review
As rated by real users
" New store in London - Oxford St - nothing in my size " Read More
" Service " Read More
" Faultless service, lovely products " Read More
" Great product at nice price " Read More
" Terrible customer service. " Read More