Base Reviews - www.base.com

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★★☆☆☆

“Purchase of Doom (PS4)”

Written on: 10/08/2016 by Harrisonn443 (1 review written)

Prepare to be spammed by email for feedback over and over… Read Full Review

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★★☆☆☆

“Purchase of Homefront: The Revolution - Day One...”

Written on: 23/07/2016 by Hotbod76 (1 review written)

I ordered this game on the 11th July for our sons birthday, or did not turn up and now I have to wait until the 29th before I can even get a refund as bag to go and buy the game from a shop. I have ordered another 2 more games to see how they get on this time… Read Full Review

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★★☆☆☆

“Purchase of Doom (PS4)”

Written on: 24/06/2016 by Landen174 (1 review written)

Too many issues with a simple purchase. Will not be purchasing from them again… Read Full Review

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★★☆☆☆

“Not delivered”

Written on: 31/01/2016 by Mackenzies3 (1 review written)

Recommended by a friend for great prices. Ordered my game of choice (uncharted trilogy) at a brilliant price. Promised 2-3 working days delivery. Dispatch confirmation email came through 11 days ago (20th jan) and it has still not arrived yet, now 31st jan. very unhappy with lack of delivery and long wait. Brilliant website with lots of products at cheap prices, but the delivery lets it down. Still waiting for product, unhappy to have spent my money on this product from your company and still… Read Full Review

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★★☆☆☆

“Purchase of Just Cause 3 Day 1 Edition (Xbox One)”

Written on: 06/01/2016 by GenesisHayden381 (1 review written)

Although their prices are cheap their returns policy isn't much good. I ordered this on 11th Dec 2015, Base.com says it despatched it on 15th Dec 2015 but I didn't receive the parcel until 23rd Dec 2015. My Son received 2 of the same game (unknowingly as one game is at his Dad's house) so now I'm looking to return Base.com's unopened product but can't because their policy is you can only return 14 days after despatch. I didn't receive the product until 8 days after despatch which now leaves me… Read Full Review

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★★☆☆☆

“Purchase of Lana Del Rey - Ultraviolence (Music CD)”

Written on: 27/12/2015 by Khalil331 (1 review written)

The price is the lowest in some items, but other items are still high. The delivery took time too long. More than 1 week. Items were sent seperately, I want all items come in 1 box, not 1 item, 1 box. … Read Full Review

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★★☆☆☆

“Purchase of LEGO Batman 3: Beyond Gotham (Xbox One)”

Written on: 20/12/2015 by Liamhi (1 review written)

The game was ordered along with a second game. Unfortunately you did not honour the price the game was advertised at and tried to charge me a higher price. I then tried to cancel the entire order but was told I could not even though I had confirmation the order had not been despatched. Very disappointed with the level of customer service… Read Full Review

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★★☆☆☆

“Purchase of 5 Seconds Of Summer - How Did We End Up...”

Written on: 19/12/2015 by xdOrtega1982 (1 review written)

Took quite a long time to process my order - I eventually emailed to ask why my order had not been dealt with and then got an email telling me that the delay was in the postal system - when the order had not been confirmed. When the item arrived the selophane wrapping for the DVD was all ripped. Not what you want when the item is for a Christmas gift. So overall not impressed. … Read Full Review

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★★☆☆☆

“Purchase of Dying Light Be the Zombie Edition (Xbox One)”

Written on: 15/12/2015 by Jamest494 (1 review written)

I placed an order and within 5 minutes of the order being placed I realised I had ordered the wrong item. I emailed them immediately and asked to stop the order and my request was ignored and then they told me no because the item had already been dispatched which was impossible. Now stuck with an item that is incorrect… Read Full Review

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★★☆☆☆

“Purchase of Throw Mamma From The Train”

Written on: 12/10/2015 by pcgn (1 review written)

This is a rather feeble film with little real character development. It was recommended to me by someone I respct but I fail to see why. I was greatly disappointed… Read Full Review

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★★☆☆☆

“payment option”

Written on: 09/07/2015 by 123Dalton (1 review written)

Where is the paypal option??? Nowadays every webshop should have paypal payment option… Read Full Review

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★★☆☆☆

“Purchase of Flo Morrissey - Tomorrow Will Be Beautiful...”

Written on: 24/06/2015 by Mohammedx420 (1 review written)

Liked the album although not quite what I was expecting from the promo/hype surrounding. Hopefully Flo won't be put off by this. She seems to have a lot to offer given her age but some of the comparisons to other "similar" artists don't really stand up… Read Full Review

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★★☆☆☆

“Purchase of Brian Wilson - No Pier Pressure (Music CD)”

Written on: 19/04/2015 by xiThurston387 (1 review written)

I ordered the deluxe version of this album but the wrong one was delivered and the case was cracked. On the plus side, it was quite easy to send the CD back with a Freepost label and they gave a refund pretty quickly. I was trying to use Base as an alternative to Amazon but if they can't get orders right it's hard to recommend them. I will probably give them another go just in case… Read Full Review

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★★☆☆☆

“Purchase of Dying Light - Be the Zombie Edition (PS4)”

Written on: 15/03/2015 by ClaudiaMassey29 (1 review written)

The product and service up to delivery was fine. However took almost a week to deliver. Which was due to Royal Mail … Read Full Review

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★★☆☆☆

“Purchase of Disney Infinity Starter Pack (Xbox 360)”

Written on: 20/02/2015 by rob2000ad (1 review written)

Purchased Disney Infinity Pack,was dispointed to revice swedish disc was under the inpression that the disc would be in english,Your site never mentioned the disc was in another different language therefore you would think it was in english.If was using this site again I would like to see more details about the products before paying them so I don't have the same problem again.Coudlnt be bothered sending it back as I'm a busy person and don't have time for stuff like this.Had to go to game… Read Full Review

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★★☆☆☆

“Delivery spoilt great prices”

Written on: 25/12/2014 by 260Pratt (1 review written)

Poor. One order was split in to two deliveries on seperate days. Far from practical and far from ideal. The service spoilt what would have been excellent prices and a good order. Shame really… Read Full Review

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★★☆☆☆

“Purchase of Robbie Williams - Swings Both Ways (Music CD)”

Written on: 10/12/2014 by Miles377 (1 review written)

Although the CD worked OK, it was definitely not new (as advertised), as it was covered in finger marks, etc. Therefore, they misrepresented the goods on this occasion, and I can't be bothered to deal with such unscrupulous traders in the future. They did offer a refund, etc, but that's not the point. They should not be misrepresenting the goods they sell in the first place, as that's against the law… Read Full Review

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★★☆☆☆

“Purchase of Our Girl - Lacey Turner - As Seen on BBC1”

Written on: 28/11/2014 by Kaneb476 (1 review written)

I ordered Our Girl the box set on the same day. I have just discovered it is on back order. What does this mean as far as delivery is concerned and why was I not informed of this? This is Xmas gift for my 80 year old mother. I would hate it if it did not arrive on time. Please advise ASAP… Read Full Review

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★★☆☆☆

“wheres my item?”

Written on: 07/11/2014 by 80Cooke (1 review written)

paid for an xbox game 5 days ago, looked on the website today and it's still saying 'outstanding orders' I don't know if It's even in stock as customer services haven't replied to any emails?..... If I knew what was going on I could go but the game elsewhere… Read Full Review

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★★☆☆☆

“Items not arrived”

Written on: 01/11/2014 by Duckworth71 (1 review written)

These items have not arrived even though they were posted on 20.10.14… Read Full Review

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