Base Reviews - www.base.com

★★★★★
4.7 / 5
96% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Base www.base.com - Ask a question now

Media Gallery for Base www.base.com

Base www.base.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

★☆☆☆☆

“Purchase of Total War: Rome II - Emperor's Edition (PC...”

Written on: 17/02/2015 by Tomasz495 (1 review written)

Very slow delivery, poor… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Hong Kong Phooey DVD SET: NOT RECEIVED”

Written on: 06/02/2015 by greatunclebob (1 review written)

Goods not received. Will NOT trade with your company again… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of multople XBox One Items”

Written on: 18/01/2015 by wfDonovan393 (1 review written)

Of the 5 items I purchased it turns out that only 2 of them were actually in stock, the rest were shown as in stock but I received an email saying that they had been trying to get hold of them from the supplier for some time meaning that they sell fictive stock, don't buy from here if you are in a hurry to receive your items quickly and don't listen to the lies they feed you about ordering items that were in stock but went out of stock at the same time you bought, once maybe but 3 times out of… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Metallica Through The Never”

Written on: 27/12/2014 by IyanaMunro66 (1 review written)

Very poor, ordered over a week before Christmas. Didn't come. Will not be ordering again as order STILL hasn't arrived. Would avoid using at all costs… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of The Hobbit: Desolation of Smaug”

Written on: 14/12/2014 by BoySteve (1 review written)

Bought and delivered om time… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Forza Motorsport 4 (Kinect Compatible)...”

Written on: 07/12/2014 by McDougallyh1969 (1 review written)

My product hasnt arrived? Not been sent i want a refund or the product… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Out of stock yet say's "available"”

Written on: 02/12/2014 by 290Barton (1 review written)

Ordered 2 games for christmas, both still now say available on their website. However the order status says "back ordered". I emailed to ask what was happening and was told that it is not in stock, they are trying to get stock and that I can order it elsewhere if I wish. It still says "available" on their website now, even though I ordered them a week ago and still they are 100% not available. Maybe their definition of available means they may get to you sometime within the next year? So I… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“base.com”

Written on: 24/11/2014 by Kasonj127 (1 review written)

Ordered box set 12 days ago and still not received, Base are not interested until 14 working days have passed.Very poor… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Playstation TV”

Written on: 24/11/2014 by Sabutai (1 review written)

I have given this 1 star because I still have not received my item even though it was shipped out to me on the 12th and I still have another 2 days to go before I can contact them and let them know I have not received it yet providing that it does not turn up in those 2 days if i am able to do a follow up review based on the outcome then I will however if it does turn up then delivery time is dreadful… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Killing Them Softly”

Written on: 20/11/2014 by Jalen483 (1 review written)

Chose wrong address by mistake. Contacted customer services almost immediately but was told it was too late to correct the address. No idea why as surely they hadn't already sent the item… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of The John Wilson Orchestra - Cole Porter in...”

Written on: 03/11/2014 by rjBird149 (1 review written)

Telephone answered promptly. Helpful response to my inquiries relating to the CD which I subsequently purchased online. The sales kept me informed of your policy of not taking monies until the item was sent and then told me when the item was dispatched. Please not that I do not want the above to be published in any form… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“OPurchase of Blue Murder - Complete Series 1-5”

Written on: 01/11/2014 by Volvoman3 (1 review written)

When you play this DVD the subtitles are on turn to off the play then subtitles come back on we have tried on two DVDs but the same again… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“DUDE, WHERE'S MY STUFF!?”

Written on: 30/10/2014 by O'Keefe1991 (1 review written)

This is the first and most likely the last time i use Base.com as I ordered 24 live another Day on blu ray and I thought I'd check to see the status of my order only to find there is no outstanding orders.....Hmmm has it been sent....NO! No order history, no outstanding orders..NADA! Well I am worried as they have my credit card details. I will be keeping a close eye on my credit card statement. This is a massive disappointment as it was a present for my brother. I won't be recommending them… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Drive Club (PS4)”

Written on: 27/10/2014 by Wareeh102 (1 review written)

This has not been delivered, been over 10 days, No game and no money. would never use this site ever again, only used it because it was a little cheaper than 365 game, but will go back to 365 game, because they do send me the game… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of FIFA 15 Ultimate Team Edition (Xbox 360)”

Written on: 07/10/2014 by AVOIDAVOIDAVOID123 (1 review written)

more than two weeks on I am still waiting for my pre-order game. I could have saved myself much time and effort - not to mention money - if I just waiting and bought it from a reputable retailer after launch. Base.com will not entertain my request for a refund untill the end of this week (nearly 3 full weeks since I ordered it) which is terrible customer service - so be warned!!… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of FIFA 15 (Xbox One)”

Written on: 05/10/2014 by Smartbean (1 review written)

After (pre-)ordering FIFA 15 on the 21st of September 2014. Base.com shipped it on the 24th of September 2014 via First class post by Royal Mail. And until this day (5th of October 2014 - 7 working days later) I have not received my (pre)order. I would have to wait another week and a half to comply with the 14 working days rule, before I can ask for another copy to be sent, but that means that I have to wait for a total of 3 weeks after launch of FIFA 15(IF delivery via First Class post by… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Rubbish”

Written on: 15/09/2014 by leebes (1 review written)

Don't believe the glowing reviews.. Customer service is pretty bad- Am still awaiting delivery of two items one i ordered two weeks ago and was delivered to the wrong address, another product 5 days ago and has not arrived either. They state delivery times as 2 or 3 days, when you call to chase up you are given an explanation of delivery times taking up to a week and also 14 working says to report missing- so more like 3 weeks. Really annoyed as i could have purchased elsewhere for maybe a quid… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Purchase of Nicola Benedetti - Homecoming: A Scottish...”

Written on: 04/08/2014 by Peteralb (1 review written)

22 nd July Purchased for birthday present and from this company for first time to try to avoid non-tax paying Amazon. After a week it had not arrived and I had to buy another in a store. Complained to company to get a refund and told I had to to wait 14 working days to be able to claim. CD still not arrived and now at day 9 working day!… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“They lie about when it'll arrive and they dont take...”

Written on: 18/07/2014 by OneTimeDeal (1 review written)

They lie about when it'll arrive and they dont take any responsibility for their orders. When it doesnt turn up they tell you itll take 14 days before it counts as lost. I'm afraid, NO, thats bs and I'm not taking it. THEY SUCK. USE AMAZON… Read Full Review

Visit base.com
Report this review
★☆☆☆☆

“Angry boys”

Written on: 14/07/2014 by Joseph293 (1 review written)

This is the first time I have ordered with base.com. I ordered 2 DVDs, angry boys and summer heights high. DVDs arrived on time but the angry boys DVD didn't work. All of the the four DVDs were jumping. Really not happy with this. Very disappointed… Read Full Review

Visit base.com
Report this review
overview
base.com