Auto Europa Reviews - www.autoeuropa.it

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★★☆☆☆
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Latest Reviews

★☆☆☆☆

“State lontani!”

Written on: 13/05/2016 by euchiareu (1 review written)

Per capirmi, fatte prima di noleggiare una ricerca : Sicily by car truffa... Quattro mesi dopo aver noleggiato la macchina trovo 61 Euro scalati dal mio conto senza avvertirmi; un puro furto; cercando su net trovo anche altri clienti rubati cosi; alcuni 2 volte! Non so possono contattare, ovvio… Read Full Review

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★☆☆☆☆

“I hired a car from sicily by car at bergamo airport. ...”

Written on: 25/03/2016 by Daviesks77 (1 review written)

I hired a car from sicily by car at bergamo airport. The car was dirty inside and out and covered in condensation they had no way to clean it and i was informed it was all that was available. Foolishly i took it. I drove 30 minutes to milan and washed the car. There was a crack at the edge of the passenger side windscreen. I contacted sicily by car and told to take it to linate airport. They apologised and changed the car. I was informed there would be no charges. I checked on returning the… Read Full Review

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★★★★☆

“We started our vacation in airport of Turin (Italy)....”

Written on: 23/03/2016 by bxKerr289 (1 review written)

We started our vacation in airport of Turin (Italy). It was very fast, convenient and cheap service in Sicily by Car. It's location just nearest of arrival area and parking zone is in 3 minutes of going. I think that there is the best price-quality offer… Read Full Review

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★☆☆☆☆

““Charged without no response to queries””

Written on: 20/02/2016 by NCERTEAM (1 review written)

I had pre-book the rental car for 2 cities (Pisa and Florence). In Pisa, The had windshield crack line and I reported to the person in charged when taking delivery. He said, since I have purchased a full coverage, they don’t need to note the damage upon taking the car. Some how, I had to prersude the guy to note down on the form reluctantly. Upon returning the car, it was a new guy and he said nothing was noted on the damaged in the computer system, and hence asked me to file a report… Read Full Review

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★☆☆☆☆

“They give you car without writing down all the...”

Written on: 27/12/2015 by Greenst121 (1 review written)

They give you car without writing down all the existing damages and do not show you all the parts that are subject to inspection at the return. In fact, when you return, they claim a lot of things that you never knew existed, like the portable container to inflate tires hidden under the trunk. And then, after saying that it is your responsibility to inspect the car, they charge you 150 (one hundred fifty !!!) to replace a 3 euro thing. Of course, there is no way to complain, they play the role… Read Full Review

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★★☆☆☆

“Double charge for one only fine”

Written on: 02/12/2015 by Fuller85 (1 review written)

I rented the car in Italy in April. In July I got a charge for a fine, which appears to be correct. I paid for it through my credit card. Now they are charging again. How many times do tourists have to pay for the same one and only fine???????… Read Full Review

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★★★★★

“Hassle free”

Written on: 20/09/2015 by Parapete (1 review written)

Hassle free booked online picked up in Linz dropped off in Salzburg without a problem. Vehicle was a VW polo brand new. The hire company representative was so helpful. Was just no hassle no hidden agendas would recommend. … Read Full Review

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★☆☆☆☆

“4 hour wait to pick up”

Written on: 05/08/2015 by paulnutter (1 review written)

Sicily by car rubbish. We had to wait 4 hour in queue to pick up car at Rome train station. Totally unacceptable . Don't book unless you want to waste your holiday. Also car not clean inside… Read Full Review

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★☆☆☆☆

“Over charged, no response to queries”

Written on: 29/07/2015 by zdClay1975 (1 review written)

I rented a Fiat 500 from you on 19 Jun, 2015 for 1 day. I got a quote through DoYouItaly for 23 euros, I opted for the additional insurance of 15 euros, and was not able to refuel before returning the car. We did 105 kilometers which I calculate fuel of about 6 litres at a cost of about 10 euros. I expected my bill to be about 48 euros, yet the amount on my credit card is about 95 euros. I have repeatedly tried to resolve this, I am being ignored. … Read Full Review

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★★★★★

“Ottimo partner per il mio lavoro”

Written on: 26/07/2015 by Meier445 (1 review written)

Ottimo partner per il mio lavoro Il parco macchine di autoeuropa è sempre fatto di auto nuove e pochi chilometri le trovo sempre in ordine e pulite Il servizio sempre puntuale e il personale cortese e pronto a soddisfare le richieste… Read Full Review

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★☆☆☆☆

“A Complete Ripoff”

Written on: 22/07/2015 by estateadv (1 review written)

My wife and I rented a small van for traveling in Rome and Florence. Being uninformed American tourists, we were not told that only certain roads are accessible and needing a special decal. Each time we passed a camera, a picture was taken of the van. Approximately a year after our trip, I received notification from the rental company we had passed five cameras over a 39 minute span. The fine for the transgressions was in excess of $1,200. Here's the kicker. In addition, the rental car… Read Full Review

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★☆☆☆☆

“Daylight Robbery”

Written on: 22/07/2015 by gosjac66 (1 review written)

My daughter and I rented a car from the Sicily by Car branch of Auto Europa. On the second day of our trip, our car had a flat tire. We called the breakdown assistance provided to us, had our tire changed and thought everything would be okay. Upon returning the car, we were told that we "damaged" the car. We were told that we need to pay for it and received 160 euro + additional charges for it. After returning to US I realized that on the top of 160 Euro, they charged me 230 Euro for unknown… Read Full Review

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★☆☆☆☆

“Daylight Robbery”

Written on: 22/07/2015 by gosiaz66 (1 review written)

My daughter and I rented a car from the Sicily by Car branch of Auto Europa. On the second day of our trip, our car had a flat tire. We called the breakdown assistance provided to us, had our tire changed and thought everything would be okay. Upon returning the car, we were told that we "damaged" the car. We were told that we need to pay for it and received 160 euro + additional charges for it. After returning to US I realized that on the top of 160 Euro, they charged me 230 Euro for unknown… Read Full Review

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★☆☆☆☆

“HAD TO FIX TIRE OURSELVES”

Written on: 13/07/2015 by 156Wright (1 review written)

We rented a car through Auto Europa, we needed a largest van possible, so we rented from "Fleet" who had such a car. On getting the car we noticed that a front driver side tire was half empty. They said nothing was wrong with the tire, but would put air in it. We drove from Zagreb to Vienna, and while in Vienna did not need a car. The car sat in the garage for 5 days. When we were ready to return on a Sunday morning, we noticed that the tire was totally empty. We called the company and they… Read Full Review

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★★★★★

“Excellent service!”

Written on: 24/06/2015 by nadiabel (1 review written)

Very good communication, they helped us with everything we needed. Will recommend to others and with no doubt use their service again… Read Full Review

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★☆☆☆☆

“Fraude company - never rent a car here”

Written on: 19/06/2015

We arrived at Palermo and booked a car with Sicily by car (part of Auto Europa). Waited in line for over 30 minutes and then they needed a deposit on our credit card for 800 euro. Nobody walked to the car, so we checked it and everything was okay. When we returned the car on Trapani they checked the car very thoroughly. They then claimed we changed all 4 tires and we should pay for this (160 euro per tire). Of course we did not change the tires and we were not going to pay for this. However… Read Full Review

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★★★★★

“Un "gioiellino" per 4 giorni. Cortesia e professionalità”

Written on: 12/05/2015 by ELVEZIO (1 review written)

Aeroporto di Catania: Marzo 2015. Miglior rapporto qualità/prezzo. Abbiamo prenotato un'auto piccola per quattro giorni e ci è stata consegnata una 107 nuova ! Ottima, pulita, perfetta e a buon mercato. Complimenti a tutto lo Staff ! E' un piacere trovare il personale disponibile serio e preparato nonostante l'ora tarda (erano le 21:00 passate e l'agenzia era comunque piena). L’addetto al banco accoglienza è stato davvero disponibile: abbiamo sottoscritto l'assicurazione kasko e l'opzione… Read Full Review

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★★★★★

“Cheap and Good”

Written on: 04/05/2015 by vladimirct (1 review written)

I rent car from Auto europa from many times, with new cars and good quality,definitely the good choice… Read Full Review

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★★★★★

“Car rental in Pisa international airport ”

Written on: 26/04/2015 by ocin (0 reviews written)

I want to do a feedback about the excelent service that we received when we rented a car in Pisa international airport using the Sicily by Car auto europa, they really offer the best service in car rental and the best price I recomend this company if you are planning to rent a car in Pisa … Read Full Review

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★☆☆☆☆

“rented a minivan for 4 days. When returning the car,...”

Written on: 19/04/2015 by patrick.nollet (1 review written)

rented a minivan for 4 days. When returning the car, they blocked my creditcard for over 500 Euro for "tyre damage". There was nothing wrong with the tyres. Never rent a car at "Sicily by Car". You get ripped off… Read Full Review

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