Auto Europa Reviews - www.autoeuropa.it

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★★☆☆☆
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Latest Reviews

★★★★☆

“Auto Europa - SicilybyCar - Italy”

Written on: 28/03/2015 by TrinityO'Connor38 (1 review written)

I rented a car from Rome Fiumicino airport for five days last February and was pleasantly surprised to be given a free upgrade to an Intermediate category. The car - a Skoda - was excellent but more than the vehicle, I was impressed by the Autoeuropa staff at Fiumicino airport. Courteous, quick and keen to offer advice and help, for once the delay in leaving the airport while hiring a car was not a burden. … Read Full Review

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★☆☆☆☆

“Crooked company!”

Written on: 26/03/2015 by Cook94 (1 review written)

We almost got defrauded by AutoEuropa / Sicily by Car, and we are not the only ones. Firstly, they try to force you to sign the damages document before you actually see the car. We refused, made the walk to see the car, and found a bunch of scratches and dents that were not on the list provided. We had this corrected in the office before signing and getting the keys. The major problem was that they gave us a car with a broken lock on the passenger side. It was by great coincidence that, once… Read Full Review

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★☆☆☆☆

“Deducted money from CC for no reason AVOID AT ALL COSTS”

Written on: 06/03/2015 by LeslieTempleton (1 review written)

The company deducted 655 euros from my credit card 10 days after I returned the car with no explanation. They did not answer my calls or emails, and I eventually had to get a lawyer friend in Italy to write them a letter. They replied back with fake damage (a broken lock and a stain on the seat). Eventually my credit card company got me my money back which they fought to the end, they even placed 200 euros onto my credit card after I got my money back, to try and claim to my bank that we had… Read Full Review

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Hannahbananna's Comment

Written on: 26/03/2015

Almost the same thing happened to us, we had the broken lock, but thankfully by coincidence found it before we left the airport and took a photo. I'm so mad at them. I feel like cancelling my card just in case they try to get more money from us.

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★☆☆☆☆

“The worst & most expensive car hire I have ever...”

Written on: 01/03/2015 by Crabtree259 (1 review written)

As a lot of tourist, I was illegally charged after renting a car in Sicily: I have rent a car from Milan Airport. The car broke the 2nd day, without having an accident. They didn't offer he exchange, they wanted to return the car the soonest back. After a month they charged the credit card 1500 Euros without contacting me! At the moment I am fighting to get back this excess back! Just AVOID using Sicily by Car, or you will be ripped off!… Read Full Review

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★☆☆☆☆

“DO NOT RENT FROM AUTO EUROPA - SICILY BY CAR!!!!!!!!!”

Written on: 15/01/2015

If I could give this company a 0 rating, I would! DO NOT RENT FROM THIS COMPANY!!!!!! Trust all of the other negative reviews you read online... As an Italian, I am absolutely embarassed by the way this company conducts business! I rented a car for 3 wks in Italy and returned it with no damage, and a full tank. This was verified at check-in, and I speak Italian so there was no miscommunication. A month later, I see a charge on my credit card for $218? When disputed, Auto Europa (Sicily… Read Full Review

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★☆☆☆☆

“They use bogus 'damage' CC claims AVOID AVOID”

Written on: 28/10/2014 by TaniyaAndrews (1 review written)

Sicily by Car - auto europa I haven't time to get into details but in a nutshell they took about 1000 quid from my Credit card for a damaged rental car which had nothing to do with me. A few hours after picking up the car in Palermo it broke down - due to engine problems - Their own issues of ware and tare /poor maintenance of a 2 year old rental car. Apart from the nightmare in terms of time it took and extra costs i had to incur in getting a replacement vehicle from them, a month after my… Read Full Review

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★☆☆☆☆

“falsely deducted money from my bank account”

Written on: 23/10/2014 by Jamie8 (1 review written)

I hired a car at Alghero Airport in Sicily. I paid fully in advance with rentalcars.com included FULLY INSURANCE. On arrival at the airport we had to queue & wait for over 2 hours to collect the car, only to be told that the car I had ordered was not available. I was then given a 'free upgrade' to the car I did not want in the first place. At that time an imprint of one of my credit cards was taken for security reasons. When we got to the car there was only 3/8 tank of petrol, and was not… Read Full Review

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★★★★☆

“Pleasant staff, no problems”

Written on: 22/09/2014

I have used this company 4 times now in the past 18 months without any issues. Staff at Milan Malpensa airport speak very good English and are always polite and friendly. The car was exactly as requested. I did a careful check to make sure the condition of it matched the documents and it was fine. Returning it was just as straight forward. I've read many reviews and I know the company gets many poor comments but I can definitely say I have had no problems or complications. I will be using… Read Full Review

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★☆☆☆☆

“sicilybycar, auto europa , airportrentals.com”

Written on: 09/08/2014 by tgWoodard8 (1 review written)

Hi, i rented a car at Comiso airpot in sicily on 17th of july 2014 through airportrentals.com, the car was supplied by sicilybycar spa. when i went to the rental window i was told that i had to pay a 900euro deposit as a block on a credit card or else pay for extra insurance, i chose the block, i was then brought out to check the car, which i did with the agent, we both agreed the car had 2 dents to the body work and had 3/4 full petrol tank, i signed for the car and drove off. During my 7… Read Full Review

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★☆☆☆☆

“Please do NOT use Sicily by Car / Auto Europa under...”

Written on: 24/07/2014 by 388Kendall (1 review written)

Please do NOT use Sicily by Car / Auto Europa under ANY circumstances. We had booked a car with this company via bookings.com weeks ahead of our arrival in Sicily as they seemed reasonably priced and priced and convenient. We had paid about 50 Euro ahead of time for comprehensive insurance for our five-day drive. However, when we arrived at the Sicily by Car office in Messina we were told that they have no such agreement with bookings.com and that we would have to pay for insurance again. They… Read Full Review

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★☆☆☆☆

“Ripoff , Overcharge”

Written on: 11/07/2014 by meydans (1 review written)

They over charge me for 123 euros for no reason. In addition to required us 31 euros more for unconventional hours even though they knew that flight delay Beware of them!! … Read Full Review

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★☆☆☆☆

“€674 charge for no reason ”

Written on: 07/07/2014

I rented a car from Sicily by Car from Cagliari Airport in Sardinia for 2 days in June '14. I pre-payed for the car using the online service rentalcars.com and dropped the car back on time with full gas tank etc... The staff at the drop off office said that the car was fine an there were no issues. The company charged my credit card for €674 10 days after I returned the car. I wanted an explanation of what this charge was for. I tried calling the customer service centre and they told me… Read Full Review

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★★★★★

“My opinion on Autoeuropa.”

Written on: 17/06/2014 by valery.mikhalev (1 review written)

I will share my experience of renting a car in Autoeuropa. Experience has been very successful, for which I thank friends who recommended me to this company. They rented a car twice during the year. Both times in Rome, at the railway station. Both times, provide a virtually new car (Nissan Qashqai and Citroen Air Cross), plus insurance and paying rent took wi-fi box - very convenient. Prices, I think they have the best price / quality ratio just fine with me. Special thanks to the… Read Full Review

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★★★★★

“auto europa una garanzia!”

Written on: 05/06/2014 by Ryliea377 (1 review written)

Sono rimasto soddisfatto del servizio che il personale di auto europa offre ai suoi clienti. Macchina pratica e confortevole. … Read Full Review

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★★☆☆☆

“3 telephone calls, still no confirmation”

Written on: 03/06/2014 by Powerni134 (1 review written)

I tried to book a car online, but the status of my booking was on request. It stayed on request for 36 hours, after which I called their call centre. They said 'they were still looking into the matter and would reply within the hour'. Yeah right. I called them back after 4 hours. "We are still unable to confirm your booking, but we will contact you soon". 48 hours later: "we are doing what we can". Great service. If you cannot deliver a certain type of car, don't put it on your website, that is… Read Full Review

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★☆☆☆☆

“Stay away ,save yourself future troubles ”

Written on: 27/05/2014 by yyzpmo (1 review written)

Just recived two pictures of scratches on the bottom of front bumper and the plate of a car apparently the one i rented ... no picture of all car just a bumper... I rented car from Selloffvacations.ca ended up with auto europa witch is apparently different company then auto europe go figure ... returned car as schedule ... two months later i have a charge of almost $ 500.00 on my credit card ...tryed to call 10 times , you think you getting connected and the line hungs up… Read Full Review

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★☆☆☆☆

“Sicily by Car Auto europa rip-off”

Written on: 07/05/2014 by Drew112 (1 review written)

on "I recently rented a car from this firm via an online broker. From Milan Malpensa. I was not given an opportunity to inspect the car before signing the contract. No marks were placed on the contract despite multiple cosmetic issues. I was assured these were marked "the computer". On return a mark on the windscreen was found. This was a scratch which was not full-thickness. I was told this was not on "the computer". There was no stone chip or other incident I was aware of. I asked to see… Read Full Review

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★☆☆☆☆

“They stole my money! ”

Written on: 22/04/2014 by lucky_jane (1 review written)

We booked a car via autoeuropa.it. 3 of April we took our car in Milano and 4th of April check out in Treviso. Company hold two times 1200 EUR. And after our coming home they stole 643 EUR from my Credit card with no explanation. Don't book car in this company! And block your cc after coming home!!!… Read Full Review

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★★★★★

“Sicily by Cars ”

Written on: 21/04/2014 by aaronswho (2 reviews written)

Its strange that it has a lot of negative reviews. I was worried when making the booking, especially during Milan Furniture Week 2014. I managed to book a smart car with Sicily by Cars for 4 days, through RentalCars.com. We picked the Smart from downtown Milan, drove though Como, Genoa, Cinque Terre, Pisa, Florence, Porto Santo Stefano, and returned at Rome Termini. At pick up at Milan downtown, the agent said they haven't got an automatic Smart, even I called 3 days earlier to double check… Read Full Review

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★★★★★

“Sicily by car Autoeuropa recommendation”

Written on: 09/04/2014

I have rented a car with Sicily by car Autoeuropa in March 2014 in Roma termini! The car was good the staff was very pleasant helpful and efficient spoke perfect English! We r very happy with the service and will rent with them again! I recommend this company!… Read Full Review

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