Auto Europa Reviews - www.autoeuropa.it

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★★☆☆☆
1.6 / 5
18% of users recommend this
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Latest Reviews

★☆☆☆☆

“sicilybycar, auto europa , airportrentals.com”

Written on: 09/08/2014 by tgWoodard8 (1 review written)

Hi, i rented a car at Comiso airpot in sicily on 17th of july 2014 through airportrentals.com, the car was supplied by sicilybycar spa. when i went to the rental window i was told that i had to pay a 900euro deposit as a block on a credit card or else pay for extra insurance, i chose the block, i was then brought out to check the car, which i did with the agent, we both agreed the car had 2 dents to the body work and had 3/4 full petrol tank, i signed for the car and drove off. During my 7… Read Full Review

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★☆☆☆☆

“Please do NOT use Sicily by Car / Auto Europa under...”

Written on: 24/07/2014 by 388Kendall (1 review written)

Please do NOT use Sicily by Car / Auto Europa under ANY circumstances. We had booked a car with this company via bookings.com weeks ahead of our arrival in Sicily as they seemed reasonably priced and priced and convenient. We had paid about 50 Euro ahead of time for comprehensive insurance for our five-day drive. However, when we arrived at the Sicily by Car office in Messina we were told that they have no such agreement with bookings.com and that we would have to pay for insurance again. They… Read Full Review

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★☆☆☆☆

“Ripoff , Overcharge”

Written on: 11/07/2014 by meydans (1 review written)

They over charge me for 123 euros for no reason. In addition to required us 31 euros more for unconventional hours even though they knew that flight delay Beware of them!! … Read Full Review

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★☆☆☆☆

“€674 charge for no reason ”

Written on: 07/07/2014

I rented a car from Sicily by Car from Cagliari Airport in Sardinia for 2 days in June '14. I pre-payed for the car using the online service rentalcars.com and dropped the car back on time with full gas tank etc... The staff at the drop off office said that the car was fine an there were no issues. The company charged my credit card for €674 10 days after I returned the car. I wanted an explanation of what this charge was for. I tried calling the customer service centre and they told me… Read Full Review

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★★★★★

“My opinion on Autoeuropa.”

Written on: 17/06/2014 by valery.mikhalev (1 review written)

I will share my experience of renting a car in Autoeuropa. Experience has been very successful, for which I thank friends who recommended me to this company. They rented a car twice during the year. Both times in Rome, at the railway station. Both times, provide a virtually new car (Nissan Qashqai and Citroen Air Cross), plus insurance and paying rent took wi-fi box - very convenient. Prices, I think they have the best price / quality ratio just fine with me. Special thanks to the… Read Full Review

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★★★★★

“auto europa una garanzia!”

Written on: 05/06/2014 by Ryliea377 (1 review written)

Sono rimasto soddisfatto del servizio che il personale di auto europa offre ai suoi clienti. Macchina pratica e confortevole. … Read Full Review

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★★☆☆☆

“3 telephone calls, still no confirmation”

Written on: 03/06/2014 by Powerni134 (1 review written)

I tried to book a car online, but the status of my booking was on request. It stayed on request for 36 hours, after which I called their call centre. They said 'they were still looking into the matter and would reply within the hour'. Yeah right. I called them back after 4 hours. "We are still unable to confirm your booking, but we will contact you soon". 48 hours later: "we are doing what we can". Great service. If you cannot deliver a certain type of car, don't put it on your website, that is… Read Full Review

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★☆☆☆☆

“Stay away ,save yourself future troubles ”

Written on: 27/05/2014 by yyzpmo (1 review written)

Just recived two pictures of scratches on the bottom of front bumper and the plate of a car apparently the one i rented ... no picture of all car just a bumper... I rented car from Selloffvacations.ca ended up with auto europa witch is apparently different company then auto europe go figure ... returned car as schedule ... two months later i have a charge of almost $ 500.00 on my credit card ...tryed to call 10 times , you think you getting connected and the line hungs up… Read Full Review

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★☆☆☆☆

“Sicily by Car Auto europa rip-off”

Written on: 07/05/2014 by Drew112 (1 review written)

on "I recently rented a car from this firm via an online broker. From Milan Malpensa. I was not given an opportunity to inspect the car before signing the contract. No marks were placed on the contract despite multiple cosmetic issues. I was assured these were marked "the computer". On return a mark on the windscreen was found. This was a scratch which was not full-thickness. I was told this was not on "the computer". There was no stone chip or other incident I was aware of. I asked to see… Read Full Review

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★☆☆☆☆

“They stole my money! ”

Written on: 22/04/2014 by lucky_jane (1 review written)

We booked a car via autoeuropa.it. 3 of April we took our car in Milano and 4th of April check out in Treviso. Company hold two times 1200 EUR. And after our coming home they stole 643 EUR from my Credit card with no explanation. Don't book car in this company! And block your cc after coming home!!!… Read Full Review

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★★★★★

“Sicily by Cars ”

Written on: 21/04/2014 by aaronswho (2 reviews written)

Its strange that it has a lot of negative reviews. I was worried when making the booking, especially during Milan Furniture Week 2014. I managed to book a smart car with Sicily by Cars for 4 days, through RentalCars.com. We picked the Smart from downtown Milan, drove though Como, Genoa, Cinque Terre, Pisa, Florence, Porto Santo Stefano, and returned at Rome Termini. At pick up at Milan downtown, the agent said they haven't got an automatic Smart, even I called 3 days earlier to double check… Read Full Review

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★★★★★

“Sicily by car Autoeuropa recommendation”

Written on: 09/04/2014

I have rented a car with Sicily by car Autoeuropa in March 2014 in Roma termini! The car was good the staff was very pleasant helpful and efficient spoke perfect English! We r very happy with the service and will rent with them again! I recommend this company!… Read Full Review

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★★★★★

“reliable services”

Written on: 12/03/2014 by ShiaT (2 reviews written)

We have used AutoEuropa services in November last year and this was the first time when we visited Italy. I have found their website on google, while I was searching for car rental companies. After reading other people reviews, I have decided to go further with them and I'm glad with the choice made. The service was proffessional and fast and everything went smootly once we have arrived at the airport in Perugia airport, we have easily found them there inside the airport and after making the… Read Full Review

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★★★★★

“Fine rent in Milano, IT”

Written on: 20/01/2014 by c4700276 (1 review written)

Hello friends. I decided to rent a car in Milano, picking up at railway station and dropping at Malpensa. Prepaid HERTZ, but they refused to service my booking, so i accidently found AutoEuropa on the other side of the street. And they helped me greatly. In 25 minuets I've got 2013 Citroen C1 in pretty good condition. Some guys wrote about fuel fine, but I fueled till full tank and received no penalty. So - I'am totally delighted with the service… Read Full Review

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★★★★★

“highly recommended ”

Written on: 14/01/2014 by vin486 (1 review written)

i went new year eve at Catania airport the staff welcome me and they speak English very well. the car was excellent.i book the car with zero excess form autoeuropa highly recommended… Read Full Review

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★★★★☆

“Car Rental in Naples, Italy”

Written on: 05/01/2014 by Kristinaro (1 review written)

We rented a small car at the airport in Naples, Italy, and this time (compared to a previous experience with a different company) had a good experience. We'd like to recommend to others to refill the gasoline yourselves - there is a convenient gas station right in front of the airport. The rental agency can also provide you with a good map of the area and some helpful hints (where to park your car and where not, for example). Driving is fun in this part of the world - just go with the flow… Read Full Review

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★☆☆☆☆

“This is the worst car hire I have ever experienced in...”

Written on: 23/12/2013 by PipintheUK (1 review written)

This is the worst car hire I have ever experienced in 14 years of travelling to Italy. I pre booked and rented a car from them at Perugia Airport in May 2013. We were given the most scratched and filthy car I have ever been offered, they refused to change it and told us if we weren't happy we could cancel but we would not get any refund. Subsequent to the rental, my credit card was abused by this company, I have incurred administration charges for supposed traffic violations and finally, in… Read Full Review

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★☆☆☆☆

“Stay away!!!”

Written on: 17/12/2013

I have rented a car from Auto Europa at the first week of December 2013. To summarize in short – they will do all possible to overcharge you, so beware! I have booked in advance a pickup from Rome TERMINI train station for Sunday at 13:00. Nobody have told me that the office closes at this hour… It is very hard to find the small booth of the company at the huge train station. There are no signs to head you there, and you get confusing and contradicting answers if you ask around. I had a… Read Full Review

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★★★★☆

“It was good”

Written on: 07/12/2013 by mobilite (0 reviews written)

I have got 2 problems: The car booking late then me to the autoeuropa! We searched the voucher about 40 minutes. And done the voucher is arrived to my email address! The second problem for me, the high deposit, what is 1250 €. I like the car, and the autoeuropa service was excellent! … Read Full Review

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★☆☆☆☆

“Be sure to block your credit card after the car rental.”

Written on: 02/12/2013 by hermit70 (1 review written)

Had a nice summer vacation 2013 with a car from Pisa. Used it for 10 days without any trouble. The trouble comes half a year after when they take 60 Euros per claimed traffic violation from your credit card. It is put into system, and you will get charged twice on the same day for separate traffic violations. If you use AutoEuropa/SicilyByCar, be sure to block your card from transactions from Italy after your stay there… Read Full Review

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