Lloyds Family Jewellery Reviews - www.lloydsfamilyjewellery.co.uk

★★★★★
4.9 / 5
170
99% of users recommend this
  • Customer Service

  • Quality of website

  • Value For Money

Media Gallery for Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk
Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk
Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk

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Latest Reviews

★★★★★

“Great quality jewellery and excellent customer service.”

Written on: 15/03/2017 by Andrews113 (1 review written)

I couldn't recommend Lloyds Jewellery more. We were a little apprehensive about buying our wedding rings online. For the value of the rings we wanted (diamond half eternity ring and d-shape wedding ring) we couldn't find a better price for the specification anywhere. The level of customer service we received from him before and after buying the rings and then the quality of the rings and packaging since receiving them has confirmed we made a great choice. We definitely wouldn't hesitate to… Read Full Review

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★★★★★

“Diamond Butterfly Ring ”

Written on: 13/03/2017 by Safarimad (1 review written)

"WOW" , ,, this is the first thing my wife said when she opened the box . This was the reaction to a stunning diamond and white gold butterfly that sits perfectly on a slender gold band . Then she slips the ring onto her finger and here we go .... "it's beautiful " " it's so ,,,, gorgeous, perfect , sparkling , etc etc etc . I thing you get this picture. I have to admit that this is a bling piece of jewellery . My wife when out shopping the day after and every shop she went in there were… Read Full Review

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★★★★★

“Great Service”

Written on: 13/03/2017 by BevDem (1 review written)

Purchased jewellery item, although not initially in stock, kept informed of delivery. Item arrived in great packaging and very pleased with necklace… Read Full Review

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★★★★☆

“Very good overall”

Written on: 24/01/2017 by StanleyGonzales1958 (1 review written)

Excellent customer support with very helpful and speedy response time. The website is very nice too and the ring guide is a nice little feature. The product was delivered spot on time and it was reassuring that both the ring I purchased came with a certificate and signed. The rings look beautiful and each came with its own nice little box. The only problem I experienced was ring size H which needed to be specially made and when I received the package, ring H had a difference in depth… Read Full Review

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★★★★★

“Quality of Service”

Written on: 23/01/2017 by Whittaker414 (1 review written)

Items arrived beautifully presented, with high quality documentation for the benefit of insurance company. Twice I have used the company , once before xmas when I was well kept informed, as to delivery as item was out of stock, and once after xmas. Overall company cannot be faulted, excellent on all aspects of customer service. Thank you… Read Full Review

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★★★★★

“Incredible Customer Service!”

Written on: 20/01/2017 by Blairaf261 (1 review written)

I ordered a ring from Lloyds Family Jewellery to add to my wedding set and from the start Mathew's customer service was incredible. Unfortunately the ring, although beautiful, wasn't quite right for my set but the return and order cancellation was dealt with very quickly and easily. Mathew also helped with trying to find me an alternative and even kindly took photos of various styles for me to look at. Mathew was always very quick to respond to emails and always incredibly helpful. I will… Read Full Review

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★★★★★

“Great Product with Great Customer Service”

Written on: 13/01/2017 by Braylons130 (1 review written)

I was very scared at first ordering something of such high value online from a shop. However, I was pleasantly surprised. The necklace that I ordered was lovely, came within 2 days of ordering and was enclosed in lovely packaging which would be suitable for a gift. The man who answered all of my emails within 1 day and the phone line didn't pick up at first but eventually did which was also good. Thanks for my product!… Read Full Review

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★★★★★

“Brilliant Service”

Written on: 03/01/2017 by Rodger8433 (1 review written)

I called on the Monday before Christmas to order a pair of Sapphire Earrings for my wife for Christmas. Got a friendly response and a promise to deliver on the Friday 23rd Dec. Earrings duly arrived as promised, beautiful workmanship and a very happy wife. Have to mention the packaging and presentation case which were 1st rate. well done and thanks… Read Full Review

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★★★★★

“Amazing rings great service ”

Written on: 26/12/2016 by ShawnBateman (1 review written)

I bought 3 rings which were in the sale yellow gold x2 with white diamonds x1 with black diamonds all 3 were beautiful exactly what I wanted. as i purchased at the end of the sale they didn't have the sizes I wanted so they ordered bigger sizes for me and had them altered to my size and kept me up to date with when they would be avalible. I couldn't be happier with the rings or the service… Read Full Review

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★★★★★

“My beautiful heart ring”

Written on: 30/10/2016 by MissSam (1 review written)

I ordered a beautiful white gold and diamond heart shaped ring. It looked stunning on the picture and is just as pretty on my finger! My order was delt with right away, I had an email within 10 minutes of me ordering online! Everything was explained fully to me and I was told the manufacturer time was 5-6 weeks for the ring to be made. I was happy with this but to my surprise I was emailed to say it had been dispatched and this had only been 3-4 weeks! The ring arrived via Royal Mail the next… Read Full Review

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★★★★★

“Great customer servic”

Written on: 16/10/2016 by Kirbywe296 (1 review written)

I ordered an engagement ring and was given a 5 week estimated arrival time, the ring arrived in perfect timing and the customer service along the way was brilliant fast responses and able to answer all my questions. The ring itself is amazing and came in beautiful packaging will definitely be recommending to friends and family and ordering again!… Read Full Review

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★★★★★

“Custom engagement ring ”

Written on: 20/09/2016 by Ads32 (1 review written)

I contacted lloyds looking for a custom engagement ring to be made. From first contact right through to final payment, contact while I was making payments, literally every possible angle that needed addressing by lloyds was faultless. Upon receipt of the ring itself, again, it was better than expected, and absolutely blew my fiancee away when I gave her it. Thank you mate will push whatever I can your way and will be using again… Read Full Review

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★★★★★

“Perfect Gift”

Written on: 10/09/2016 by Donaldsonlf172 (1 review written)

Gift was for my granddaughters 21st. Had been looking all over for her birth stone. Either too expensive or shoddy. The sapphire earrings were perfect from Lloyds at a reasonably price. Good brochure on website to peruse. Easy to order and the customer service backup was excellent. Emails sent to state progress the earrings were at. Came within the 4 days guaranteed. Especially liked the gift box they were in and certificate of authenticity… Read Full Review

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★★★★★

“Love my new eternity ring!!”

Written on: 02/09/2016 by AndieAA (1 review written)

Great service and great product from Llyods family Jewellery. He was very pro active at keeping me up to date and even ordered my ring in a size n and a half especially! Lovely ring for a great price too - thank you! Will definitely recommend to all my friends… Read Full Review

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★★★★★

“Excellent service”

Written on: 11/08/2016 by Sian13 (1 review written)

I received my ring today and absolutely love it! Its exactly what I wanted and really good quality. It arrived promptly and was in beautiful packaging. The interest free finance was easy to arrange too. Good email communication throughout. I would absolutely recommend this company… Read Full Review

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★★★★★

“Excellent Service From Start to Finish”

Written on: 27/07/2016 by Leonmac (1 review written)

These guys are great. The ring I wanted was out of stock in the size we wanted, so they sent a smaple of the same design with Sapphires (instead of Emeralds) in our size and when we returned it they had the Emerald one resized for us. The whole process was done and dusted in a little over 2 weeks. The finished item was delivered in a beautiful presentation box and I really cannot reccomend them enough - and that's coming from a fellow internet retailer (furniture)… Read Full Review

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★★★★★

“Absolutely brilliant!”

Written on: 22/07/2016 by Susie55 (1 review written)

From the dazzling quality of the diamond earrings to the careful, attentive personal service - absolutely brilliant. Responses were quick and full of detail, accommodating every need. Delivery was fast, accurate (right down to a specific part of a day), the packaging superb - and the gift wooden box and ribboned gift bag reflected the quality that made giving the gift a joy. Not only would I highly recommend Lloyds, I would now look to see what I can treat myself to. The earrings are decadent… Read Full Review

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★★★★★

“Fantastic”

Written on: 15/07/2016 by Luzg1971 (1 review written)

OK I had reservations about ordering Jewellery online but I was looking for something very specific and don't have the time to trawl shops. Found exactly what I was looking for, was not price decision but product decision. Service was impeccable, kept informed and was delivered when promised (6 hours before I needed them !!) Beautiful product, easy to use website and a very happy customer … Read Full Review

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★★★★★

“ETERNITY RING PURCHASE”

Written on: 07/07/2016 by 434Dalton (1 review written)

We recently purchased an eternity ring and we are absolutely delighted with the quality of the ring, it's design and sheer beauty. Never did we think that we would spend over £4,000 purchasing an item of jewellery online!! When looking locally, we found prices of similar rings to be much more expensive. The service we received throughout was brilliant, he was really, really helpful. I would not hesitate to recommend this company; our experience has been 100% positive… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 28/06/2016 by chrisrandall (1 review written)

After looking for wedding rings all over the internet and going into local and high street jewelers I can honestly say the service and advice from this little internet jewelers was second to none. They were very prompt with their emails and responses which made the choice to use them easier. It also helped their prices were incredibly affordable compared to high street chains, some of them being more than double the price for the exact same ring! I will be highly recommending Lloyds Family… Read Full Review

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