Lloyds Family Jewellery www.lloydsfamilyjewellery.co.uk Reviews
Latest Reviews
★★★★★
“Great product and customer support!”
Written on: 24/05/2013
Great product quick delivery and great customer support (read more)
★★★★★
“Ruby and Diamond Ring”
Written on: 21/05/2013
Received the ring this morning thank you. I am very pleased with the ring I hope my wife is as pleased as I am. Would certainly use Lloyds again (read more)
★★★★★
“great product and service”
Written on: 12/04/2013 by AlistairBryan
so happy with the present i bought. not only was it fantastic but it was a superior bracelet in terms of weight and clarity at same price! great service (read more)
★★★★☆
“Sapphire & Diamond Pendant”
Written on: 20/03/2013
Both my wife and I are very happy with this elegant piece. I have never bought jewellery from the Internet before and so was rather nervous. Lloyds provided an excellent service with the piece being supplied in a delightful wooden box together with a presentation bag, thus removing the need for thought! (read more)
★★★★★
“Diamond Spinner Ring”
Written on: 11/03/2013
I ordered the diamond spinner ring and it was delivered the following day. It fits perfectly and is good quality. I wouldn't hesitate in recommending this company as I only received a first class service. (read more)
★★★★★
★★★★★
“Exceptional Jewellery Service”
Written on: 18/02/2013
Although the ring chosen wasn't available off the shelf in the size available, less than a week later the correct size was despatched and arrived 2 days later. And this in the lead up to Christmas. Very good service, and at a price that showed good value. (read more)
★★★★★
“Gorgeous jewellery, personal great service. ”
Written on: 17/02/2013
I purchased a beautiful tanzanite trilogy ring and earrings for my mum's 60th birthday. Having been let down by another online jewellers I ordered the jewellery with less than two weeks before her birthday. I contacted the jewellers to explain my situation and received a reply straight away. They promised to do everything they could and they did! I received both gifts the day before my mum's birthday (yesterday!) and gave her them today. She was over the moon, as was I. Both of the gifts are... (read more)
★★★★★
“emerald ring”
Written on: 14/02/2013 by 45tony
A nice selection of rings at great prices which are hard to beat. It did take sum time to select the one I wanted as they where all so good, I chose the one I wanted & was't disappointed when it when it arrived. I gave it to my partner on valentines day and she loves it fits perfectly. Would recommend Lloyds jewellery and would use again. Many thanks tony. (read more)
Lloyds-Jewellery's Response to 45tony's Review
Written on: 15/02/2013
Hi Tony, that's great to here we helped a little in making Valentines day special :)
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★★★★★
“Ring Order;These guys are the best!!”
Written on: 02/02/2013
Ordered ring with a very tight deadline.These guys pulled out all the stops and got it to me on time.Brilliant communication,polite and helpful.I buy online all the time and these are the best online sellers i have come across.Recommend to anyone,good prices too!! thankyou (read more)
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Showing 1 - 10 of 42 Reviews
★★★★★
“Stunning, Excellent purchase and valkue for money”
Written on: 01/02/2013 by rach71 (1 review written)
My husband ordered me a pink sapphire and diamond eternity ring week before christmas. My size wasnt available so had to pre-order and have it made. I was kept up to date of ring progress and ring arrived day expected. Over the moon, absolutely stunning and well worth the wait. It arrived by special delivery in a large packed box, inside was a lovely ring box with my ring, gift bag and valuation certificate. Would definately recommend Lloyds Jewellers and will definately be using them... (read more)
★★★★★
“Fantastic friendly service with the perfect ring to...”
Written on: 26/12/2012 by Burton24
This company offers beautiful rings at a very competitive price! I found a ring I liked on their website and rang them up to order however they did not have the ring I wanted in the size I wanted to be delivered in time for Christmas, they recommended a few other rings and made the effort to even put rings onto the website especially for me to see! They came up with the perfect ring and the fiancée was over the moon and couldn't believe how beautiful it was!! A top notch, friendly service!! (read more)
★★★★★
“Matthew the ring arrived safely - Beautif - ...”
Written on: 13/12/2012
Matthew the ring arrived safely - Beautif - exrtremely plsed very many thks yur efforts - Rgds Tony Daly (read more)
★★★★★
“Excellent service & great prices ”
Written on: 10/12/2012 by RasmusFalk (1 review written)
I do not leave feedback very often, but due to my great experience with Lloyds family jewellery I would do an exception. As I could not find any diamond earrings with a nice design and with value for money in Denmark where I live, I decided to start browsing the Internet. Here Lloyds family jewellery fast became my number one choice due to the combination of nice designs and cheap prices. But there was a problem – they only shipped to places in UK. As my wife should have a graduation... (read more)
★★★★★
“Engagement ring customer service”
Written on: 09/12/2012
I was recommended to use Matthew by a friend who had bought their engagement ring with him. He took me through the basics of the four C's and searched painstakingly for the perfect ring/diamond to suite my taste. At no time did he try and sell me anything i didnt want, he just advised me and kept looking until I was happy. The end result was absolutely perfect. I couldn't have asked for a better level of service. (read more)
★★★★★
“Professional Professional Professional”
Written on: 01/12/2012 by Raoul69
From start to finish, the whole process of making an engagement ring was made so simple by the staff. His knowledge and advice were second to none, producing the most beautiful of rings for my fiancé. My partner was in ore with it and all whom have see it since, have commented favourable on how well the diamond compliments the setting. All this was achieved at an incredible competitive price. I wound have no hesitation in recommending Lloyds Family Jewellers. (read more)
★★★★★
“Absolutely stunning and beautiful”
Written on: 16/11/2012 by Vicki82 (1 review written)
I purchased 2 rings from here and they are absolutely stunning and beautiful rings. I previously had platinum tiffany and co rings and are much more impressed with the ones I bought from lloyds family jewellery. The quality is just amazing and at such a reasonable price. The customer service that I received was the best I have ever experienced. I had to wait for my full diamond eternity ring to be custom made and was always kept in contact about its progress. My aqua diamond ring was... (read more)
Lloyds-Jewellery's Response to Vicki82's Review
Written on: 16/11/2012
Hi Vicki, it's so nice to check our reviews and see such a great response like this. Thank you very much, it was a pleasure dealing with you :)
Matthew,
Lloyds Family Jewellery.
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★★★★☆
“really good service”
Written on: 27/10/2012
Beautiful ring and brilliant service, wouldn't hesitate to use again or recommend. (read more)
★★★★★
“Superb Customer Service”
Written on: 26/10/2012
I want to thank Matthew Lloyd for providing excellent advice and service as my wife and I are delighted with the rings that he had made for us. I was nervous about ordering platinum rings over the internet but Matthew steered us through the process and sent us images and even a video of the rings before I released the final payment. He really did go the extra mile to ensure we were entirely happy about our purchase. I would thoroughly recommend them. (read more)
★★★★★
“Blue Toapz Ring”
Written on: 26/10/2012 by samsmith940
Service was fantastic and my new Blue Topaz ring is perfect! (read more)
See next 10 reviews
Showing 11 - 20 of 42 Reviews
★★★★★
“Perfect jewels,perfect service”
Written on: 21/09/2012 by PirateNell (1 review written)
Having selected pearl and diamond earrings for my daugther's birthday, I spoke with Matthew and he was helpful and obliging. The earrings arrived on the Thursday, I ordered on the Tuesday. Charlotte is delighted with the earrings which are exquisite and were beautifully packaged. My second purchase from Matthew - I wear the ring I bought two years ago every day - and this would be my 'go to' site for any jewellery bought on line. (read more)
★★★★★
“Good, Friendly Service”
Written on: 10/09/2012
For the price point and budget I had I could not have recieved a better service from Matthew @ Lloyds Family Jewellery. I had a tight schedule to meet and an important purchase to make and having been let down in the past by imternet business's was pleasantly suprised by the quick, friendly, advice offered before and during my purchase. Even when there was confusion over the delivery Matthew was quick to respond, and did everything he could to explain the situation in a timely and polite... (read more)
★★★★★
“Fanstatic Company”
Written on: 04/09/2012
We have recently personally designed our engagement ring, I can't thank Matthew enough for all the help he gave us! Nothing was too much trouble and we asked so many questions and he was always willing to go the extra mile. Its such an important thing and so much money to spend but the deal we got was fantastic. (read more)
Lloyds-Jewellery's Comment
Written on: 04/09/2012
Thank you for your fantastic comments, it was a pleasure dealing with you and we hope to hear from you again!
Many Thanks,
Matthew Lloyd
Lloyds Family Jewellery
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★★★★★
“Outstanding service, beautiful product, competitively...”
Written on: 30/06/2012 by CP17 (1 review written)
I was extremely impressed at the great communication following my order. It arrived exactly when advised. For me what sets this company apart is that not only is the product better than described, the extra details such as the beautiful packaging, authenticity certificate and even thinking to include a gift bag are customer delight touches that you seldom get unless spending a fortune. I didn't spend a fortune, but I am in receipt of a pair of beautiful diamond earrings as a gift for my... (read more)
★★★★★
“Excellant Service/Beautiful Diamond Earrings”
Written on: 14/06/2012
The service and the fast delivery time was excellant. I only bought my goods on 12/06/12 and received it today 14/06/12. Once I opened the packaging I was overwelmed with the quality of the earrings that I purchased for a gift. I just know my sister-in law is going to love them. Sadly my first choice was out of stock, but I was contacted more or less immediatly after I placed my order to confirm this, but was happy to select the next ones up in cost and size and again didn't mind too much... (read more)
★★★★★
“Better than the first”
Written on: 28/05/2012 by Harry21
Brought a Pave Diamond Rolex from Lloyds Family Jewellery and the watch had a small problem, Within 24 hours getting in contact with Matthew at Lloyds the problem was being resolved with an instant opportunity for a full refund. However the watch was replaced for a much better model and spec and everything was sorted and back on my wrist within 3 days. Only way to do business these days and these reviews should speak for themselves. Thanks Matthew for all your help. Watch was a big hit... (read more)
Lloyds-Jewellery's Response to Harry21's Review
Written on: 31/05/2012
Thanks for the feedback Harry, we got there in the end :)
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★★★★★
“Fantastic service!”
Written on: 28/02/2012
Very pleased with the service and quality of jewellery. The description and pictures on the website are very realistic. Have spoken on the telephone several times to make enquiries, and the service was excellent as they were polite and very helpful, and efficient! They have also reassured me that as this is a gift if it is not right it will be sorted even if it is after the 30 day return!! Would definitely recommend and its been great being able to speak to a person easily, and not just at... (read more)
★★★★★
“Extremely impressive”
Written on: 25/01/2012 by Louisehowell
im always unsure when buying on the net. U never know exactly what u will get. I am extremely pleased to say that everything from the original contact I made regarding the product to the product arriving has been easy and comfortable. The studs r beautiful and just as u would expect. The quality exceptional and the packaging is just the icing on the cake. Every measure has been taken to make purchasing from here very rewarding. I couldn't praise lloyds jewellers more. Very pleased and... (read more)
Lloyds-Jewellery's Response to Louisehowell's Review
Written on: 26/01/2012
Thanks Louise, It was a pleasure dealing with you!
Matthew,
Lloyds Jewellery
Reply to this comment
★★★★★
“very impressed”
Written on: 05/01/2012 by julieclarke
Will definetly buy again from you.Very fast delivery, ordered tue evening arrived thurs morning. Beautiful earrings and lovely presentation box. Thankyou (read more)
★★★★★
“Best jewellery purchase ever”
Written on: 11/11/2011
I don't usually leave reviews, but this experience is very much worth it. Besides arriving a day earlier than initially estimated, the attention to detail was astonishing! Everything was spot on: the box, the small gift bag, even the envelope for the invoice. The ring looked so much better in real life, my wife loved it! This has been by far the best jewellery purchase ever. I know where I'll be buying in the future : ). (read more)
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Showing 21 - 30 of 42 Reviews
★★★★★
“An excellent service”
Written on: 23/10/2011 by Sudeep (1 review written)
Excellent customer service answered all queries and questions asked without hesitation through out the process. A ++++++++++++ (read more)
★★★★★
“1st class service and lovely chain.”
Written on: 07/09/2011 by phyllisedna
I am absolutely delighted with this chain, it is exactly what I was looking for and brilliant value for money. The service that I have experienced with this purchase has been 1st class and I would have no hesitation in dealing with Lloyds in the future. Many many thanks. (read more)
★★★★★
“Amazing service!”
Written on: 17/06/2011 by DeniseGarfield (1 review written)
God bless you Matthew Lloyd! I am so impressed with your company. Not only was the service fast and secure, but when I sent an email with my order expressing my wish to be notified of any delays due to being let down by another company, you went the extra mile!! Within a week the ring was re-sized and dispatched at no extra cost. The ring box is also beautiful. My daughter has seen it prior to her 21st birthday and is over the moon. It also fits perfectly. Thank you so much X (read more)
Guest's Response to DeniseGarfield's Review
Written on: 18/06/2011
Thats great news :) It's great to hear feedback especially this kind! your very welcome Denise it was a pleasure to deal with you. Wish your daughter happy birthday from us and we hope she has a great day.
Thanks again,
Matthew Lloyd
Lloyds Jewellery.
Reply to this comment
★★★★★
“Lloyds jewelry supplied me with a gold signet ring for...”
Written on: 22/04/2011
Lloyds jewelry supplied me with a gold signet ring for my husbands 40th, they had it supplied in rare white gold and perfectly engraved. The ring is a real one off a bespoke item. Excellent all round service and at these prices you would be crazy to shop anywhere else. (read more)
★★★★★
“Fantastic 'old fashioned service'. Friendly and always...”
Written on: 26/03/2011
Fantastic 'old fashioned service'. Friendly and always eager to help and inform. Great jewelery at bargain prices. Highly recommended. (read more)
★★★★★
“I ordered the pendant for my boss for her 60th...”
Written on: 19/03/2011 by shamima (1 review written)
I ordered the pendant for my boss for her 60th birthday, it arrived in time and the pendant was beautiful, she loved it.the service was Fantastic as matthew was really helpful, I would definately buy again. (read more)
★★★★★
“After looking at many jewellery sites i came across...”
Written on: 14/01/2011 by lloyds jewellery (1 review written)
After looking at many jewellery sites i came across lloyds family jewellery website, their website was impressive and easy to navigate. I have never bought jewellery on line before as you here so many horror storys about jewellery having false jems or items delivered looking nothing like what was shown on line. I ordered a diamond and tanzanite ring 0.18ct in 18k yellow gold(item L1269). When i received the ring i was very impressed, it was delivered on time beautifully package and the ring... (read more)
★★★★★
“Customer service was second to none - had to send ring...”
Written on: 21/12/2010
Customer service was second to none - had to send ring back twice due to re sizing and was contacted regular with details of whats happened with ring and when it will be sent. Will use again and fully recommend to others. (read more)
★★★★★
“My girlfriend was over the moon with her necklace, I...”
Written on: 04/10/2010
My girlfriend was over the moon with her necklace, I bought her it as a birthday present which I waited a bit late to get (as usual) so I only had a few days to sort it. I found a great deal on Lloyds so I called them to make sure I could get it in time. They were very helpful and I got my order just a few days later. Great quality and happy with the price. Thanks :D (read more)
★★★★★
“Received my ring today and I couldn't be happier with...”
Written on: 14/09/2010
Received my ring today and I couldn't be happier with it. I received great service and wonderful quality. I will recommend them to anyone. (read more)
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Showing 31 - 40 of 42 Reviews
★★★★★
“These people have renewed my faith in buying off the...”
Written on: 05/08/2010
These people have renewed my faith in buying off the internet. I ordered by phone rather than fill in the form as I am of an age where I find it difficult to use a computer. Matthew was most helpful and knowledgeable I felt at ease when I realized he really knows his stuff. I bought a real bargain, I know because I have had the ring valued and it was nearly for twice what I paid Lloyds jewellery for it. (read more)
★★★★★
“I don't write reviews often but I was so delighted...”
Written on: 03/08/2010
I don't write reviews often but I was so delighted with the service from Lloyds I though I should spread the word. I Purchased a diamond heart pendant from them and the speed of which my order was dealt with and their friendly, helpful service was a breath of fresh air! The jewellery is beautiful and much higher quality than I expected for the price (which was fantastic) I looked around a lot for the best price and found it here (there was a site which looked cheaper but there was no chain... (read more)
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Lloyds-Jewellery's Comment
Written on: 18/02/2013
Hi Jennie, that's fantastic we are so happy we got everything ready in time and that your mum loved the pressies :) thanks again!