Momentum Transport (Momentum Coach Hire) UK Reviews

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Momentum Transport (Momentum Coach Hire) UK
Momentum Transport (Momentum Coach Hire) UK
Momentum Transport (Momentum Coach Hire) UK
Momentum Transport (Momentum Coach Hire) UK

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Latest Reviews

★★★★★

“Fabulous service”

Written on: 29/11/2016 by rvGleason273 (1 review written)

Our driver gave excellent service during our weekend trip to Nottingham and back. He accommodated our numerous requests and ensured a smooth and safe journey back home. For the price we made we got a commensurate level of comfort for our vehicle as well. Momentum Coach Hire comes highly recommended!… Read Full Review

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★★★★★

“Good service”

Written on: 23/10/2016 by Zoier388 (1 review written)

It was very easy to book a coach and indeed to pay for the coach. The 24 seater I had booked wasn't available on the day so the company sent a large coach instead. We were pleased they did this however the steps were difficult for some of my elderly passengers and if the driver had had a little step to use as well this would have been very helpful. We were on time all day and the driver was very pleasant. Overall we were very satisfied with the service the company provided. I received a… Read Full Review

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★★★★★

“Highly Recommended ”

Written on: 12/10/2016 by SK-C (1 review written)

From booking the journey to the vehicle and the driver/chauffeur: Excellent 5**** Will definitely use again :-) Many thanks to the person I dealt with - Momentum Hub Bookings and  our friendly and experienced driver/chauffeur … Read Full Review

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★★★★★

“Efficient, Prompt and Courteous”

Written on: 31/08/2016 by egSchroeder460 (1 review written)

Everything was on time and the coach and driver were well presented. It was not the easiest place to find but the driver was fully briefed. Having such a reliable service really added to the pleasure of the day… Read Full Review

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★☆☆☆☆

“The driver got lost!”

Written on: 22/06/2016 by Normanbrown (1 review written)

We booked a coach from Coventry to the National Memorial, unfortunately the driver got lost! He went up small country lanes not suitable for a 84 seater coach - this included going over a bridge with a weight limit of 7.5 tons, when asked what he weighed he said 9.5 tons. He went under a bridge with headroom of 13'9" his height was 13'8" - all on the top deck ducked. What should have been a 40 minute journey lasted nearly 1 and a half hours. To make matters worse on the return journey he… Read Full Review

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★★★★★

“Excellent service”

Written on: 14/06/2016 by RamonVCL (1 review written)

We are a spanish travel agency and we work with student groups. We had a big group going to London and we used a 70seater from Momentum. The coach was great and the driver was excellent. He was very friendly with the students and the leaders asked to have him again (2 services in total in different days). The group was really happy with the company and we will call them again for sure. Recommended!… Read Full Review

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★★★★★

“EXCELLENT”

Written on: 23/03/2016 by Chescad1713 (1 review written)

We used momentum for my sisters hen do to take us from Stoneleigh in Surrey to Portsmouth. Couldn't have asked for a better driver, the person I dealt with was brilliant. Very accommodating stopping for toilet breaks etc and was there right on time, in fact she was there early which was great. I will definitely be using Momentum again, they were by far the cheapest quote I got and the service I received was brilliant. Thank you once again for helping my sisters hen do run so smoothly. … Read Full Review

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★★★★★

“First class service”

Written on: 22/02/2016

I needed to find a new coach company as my usual company sold up. When looking on the Internet there are lots!! I narrowed and limited my search to just 5 companies. Of the 5, 2 never even bothered to reply with a quote. The other 3 companies were very similar in cost. However, the chap at Momentum Coach Hire (MCH) was very helpful and enthusiastic on the telephone, so I decided to take a chance and go with MCH. As the organiser of our group, I was decidedly nervous of placing our business with… Read Full Review

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★☆☆☆☆

“The worst company I have ever come across”

Written on: 02/10/2015 by Riley193 (1 review written)

I am a head teacher of a supplementary school and booked Momentum coach hire for a school trip to a farm in Oxford. We had over 50 students ranging from age 8 - 13. The driver was incredibly rude and his navigation system wasn't working. He did not seem to know the London road and it took us 3 and a half hours to get to Oxford!! On the way back a couple of students were using the toilet and hence 5 minutes late getting on the bus. The driver almost drove off leaving students behind and the… Read Full Review

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★☆☆☆☆

“Told by Momentum Coach Hire no coach available less...”

Written on: 11/07/2015 by CharleyG (1 review written)

If I could choose no stars I would!! Received a phone call from a Sales Man at Momentum Coach Hire at 8.45pm on Friday night to advise me they no longer had a coach available for my trip the following day!! I had booked a 49 seater coach to the races to celebrate my Dad's 65th Birthday (who has been very poorly recovering from cancer and had just been diagnosed with onset Alzheimer's). I informed the Sales Man of this who said he could offer me a refund! He said this like he was doing me a… Read Full Review

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Chrisnlz's Response to CharleyG's Review

Written on: 19/07/2015

This is uncanny as exactly the same thing happened to us this weekend. A call on Friday to say no coach is available for the next day and no solution offered. This was booked weeks ago and fully prepaid and they let us all down without any sense of duty to resolve the problem. Watch out for this company and don't use them if you value your trip at all.

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★★★★★

“Very good service”

Written on: 04/03/2015 by Colinha (1 review written)

Coach arrived nice and early and i was provided with contact number for driver. He waited a little bit after the booking time so i could get all our party together. Nice safe journey with helpful driver. Same on the return trip. What can i say did everything that was required with no fuss. I would use them again without hesitation… Read Full Review

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★★★☆☆

“Staff Event”

Written on: 03/03/2015 by SalvatoreHolder (1 review written)

On the negative side, the coach was quite uncomfortable - seats were so small (more like a coach for children). The coach was also a few minutes late and we were ready and waiting outside on time (as we were travelling into London and knew time was of the essence) we were then concerned that it may not actually turn up - so we were a little anxious. On the positive side, the driver was so helpful and pleasant… Read Full Review

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★★★★★

“Mini bus trip”

Written on: 21/10/2014 by CarolBicester (1 review written)

Our club members found this company helpful when booking our trip. The driver was on time for pick up and the return journey. Mini bus was clean and tidy and the driver was very pleasant. We will use this company again… Read Full Review

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★☆☆☆☆

“Horrendous Experience do not use”

Written on: 11/09/2014 by GaryJohn1402 (2 reviews written)

This has been the most appalling level of customer service that I have ever experienced. I used Momentum Coach Hire for my recent wedding and it was one calamity after another . 1, I was under the impression that the driver would contact me on the day and text me his contact details... No communication took place. 2, The instructions were that the coach would leave the first venue (Rookery Hall) at 1.45, then onto The Premier Inn for 1.55pm. The coach did not arrive at Rookery until 1.50pm… Read Full Review

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★☆☆☆☆

“AVOID AVOID!”

Written on: 05/09/2014 by Kadence1967 (1 review written)

We booked a coach with Momentum coach hire to travel with a sports team to Belgium. Despite numerous calls whilst organising, the company assured us we only needed one driver. The coach arrived and the driver had no knowledge of the itinerary, said he couldn't do it, rang his boss who told us to unload the coach, he wouldn't take us. We calmed the situation and agreed to miss one of our proposed stops. The alternative was to disappoint the whole team. The driver then told us he didn't have… Read Full Review

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★★★★☆

“thank you!”

Written on: 03/09/2014 by NickErr65 (1 review written)

At no fault of your own the bus was very late (accident on the M3). However, the driver was lovely and stayed on later to make for it. overall We were very happy with the service. … Read Full Review

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★★★★★

“Cheers”

Written on: 01/09/2014 by Kenyony213 (1 review written)

Thank you so much for the coach on Sunday 24.08.2014. It was on time, immaculate and got us to our destination in no time and without fuss. We will definately be interested in hiring from you again. Conor Canton … Read Full Review

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★★★★★

“Excellent Service”

Written on: 31/07/2014 by Fergusontc197 (1 review written)

Hired a 16 seater minibus to take a group of friends to Epsom Ladies' Day in June. The minibus was modern, clean and comfortable and the driver friendly, helpful and professional. Pickup and journey went smoothly as did the return. I think it was an executive minibus with air-con, which was useful, and had quite a lot of luggage space at the back. As the organiser I was extremely pleased with the service and everyone commented on how good the minibus was… Read Full Review

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★☆☆☆☆

“Horrendous experience”

Written on: 08/07/2014 by laurastables (1 review written)

Appalling service, return bus didn't show, complaints process lengthy and shocking, failure to achieve full refund. Never again would we consider using Momentum again nor recommend anyone else to do so. Atrocious. … Read Full Review

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Amycordina's Response to laurastables's Review

Written on: 15/07/2014

Me and 10 other 20 year old girls experiences this exact experience. Refused to refund full amount and didn't sort out our returning transport. Terrible company

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Amyzapettis's Response to laurastables's Review

Written on: 08/08/2014

Same has just happened to me. My wedding guests were abandoned at the church inspite of booking a return journey. The fact that no one at the company will respond to calls after the event just rubs salt in the wound. Terrible experience.

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★★★★★

“excellent coach hire”

Written on: 04/03/2014 by nicolajane66 (1 review written)

Easy to deal with via email. Very accommodating. Nothing was too much trouble. Coach arrived spot on time. Driver very friendly. A very pleasant experience taking family and friends out for a meal. Thank you… Read Full Review

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