Into The Blue Reviews - www.intotheblue.co.uk

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★★★★☆
4.4 / 5
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  • Facilities

  • Value For Money

Summary

Into The Blue are the UK's leading Experience Days website. Established in 1996 they have been supplying Experience Days for 14 years.


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Into The Blue www.intotheblue.co.uk
Into The Blue www.intotheblue.co.uk
Into The Blue www.intotheblue.co.uk
Into The Blue www.intotheblue.co.uk

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Latest Reviews

★★★★★

“UNBEATABLE DAY”

Written on: 26/05/2017 by GLOBALS (1 review written)

The flight in a Spitfire is a must for everyone who loves this iconic aircraft. To be able to feel the power on takeoff and take control for a few minutes during the flight is wonderful. The whole experience is well managed and the whole team at Biggin Hill make it a day to remember. How many out there can say they have done a victory roll in a 'Spit'?… Read Full Review

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★★★★★

“Wing walk fantastic ”

Written on: 09/05/2017 by RichardSteven (1 review written)

Wing walk booked and completed within 72 hours, a fantastic experience… Read Full Review

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★★★★★

“Customer service ”

Written on: 28/04/2017 by MattA71 (1 review written)

I made a purchase with this company but I had a few questions and had forgotten to add a personal note to the gift. Their customer service team replied instantly to all my queries and were exceptionally friendly and helpful. A credit to the company! If only other companies treated their customers this way the world would be a better place. Not only will I come back again but I will recommend them to anyone who would care to listen. I have had gift days from them before and they have… Read Full Review

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★★★★★

“60 Minute Flying Lesson Over Norfolk”

Written on: 20/04/2017 by Nixt1 (1 review written)

I got this for my partner's birthday. It has always been his dream to fly a plane and we certainly weren't disappointed. The pilot, took plenty of time to explain everything to us, answer questions and also had a really good sense of humour. I was concerned that my partner wouldn't get enough time at the controls but I needn't have worried. This was definitely worth every penny and my partner is still talking about it now! There are lots of flight schools out there but Premier promised the… Read Full Review

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★☆☆☆☆

“Dont bother!!”

Written on: 27/03/2017

My partner bought me a wingwalking experience worth £400. He was alittle unsure on the expiry dates and policies after checking the internet so phoned into the blue direct to confirm he could buy the voucher in august ready for my birthday in december. To our horror after being told by the customer services it would all be fine as the vouchers are valid for a year it expired in the september. So they allowed him to purchase a voucher on the 30th august but actually expired 3 days later on the… Read Full Review

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Zmicer's Comment

Written on: 18/04/2017

Thank you very much for your review. I was thinking of buying a helicopter experience but would stay away from them.

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★★★★★

“purchased a helicopter experience (london)”

Written on: 24/12/2016 by Bradford202 (1 review written)

The customer services was amazing, the staff member was so polite, and so assuring given i had never purchased from them, she answered all my questions and really gave me the confidence this company can deliver. what else do you want?! thank you… Read Full Review

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★★★★★

“EXCELLENT SERVICE”

Written on: 16/12/2016 by CailynWalton (1 review written)

A warm,friendly lady responded to my phone call. I did not feel at all rushed and she was very patient with my requests as my IT skills are not very good. Sincere thanks… Read Full Review

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★★★★★

“Customer Service”

Written on: 08/12/2016 by mariaparr (1 review written)

I recently purchased an online gift and had a query. The excellent telephone and professional manner that I received was second to none.....I was so happy that I phoned up again and booked another experience for my Son!!! I just hope the actual activities can follow in suit when my two children attend....can 100% recommend Into The Blue… Read Full Review

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★★★★☆

“Steam Train Experience”

Written on: 07/11/2016 by Hillaryq172 (1 review written)

My Steam Train experience was a fantastic day out. I had a great instructor, who explained everything there was to know about the safe and correct way to operate a Steam Train. After the instruction had been given, my instructor then let me drive the Train along a section of the track and into the Station. Fantastic experience, thoroughly enjoyed everything about it. Well done to all concerned. Keep up the good work… Read Full Review

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★★★★★

“Excellent customer service”

Written on: 03/10/2016 by Flood160 (1 review written)

We received a day out out on a steam train as a gift for Xmas. Unfortunately we lost the voucher so we're in a bit of a quandary of what to deal. We rang the customer service team of the venue, not into the blue, and received very negative feedback. Therefore, I sent an e mail to intotheblue and in a very short period of time received a lovely response with a voucher for us to use. Very prompt with full apologies for our experience. I did e mail back and thanked them for their excellent… Read Full Review

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★★★★☆

“Memorable Spitfire flight!”

Written on: 08/07/2016 by Goofy959 (1 review written)

Had my 30mins a few days ago - perfect weather - excellent pilot. To be taking off behind a 12-cylinder liquid-cooled Merlin instead of a little 4-cylinder air-cooled Lycoming was an awesome experienmce for me. On start-up It was scary to sense the massive power that was being released. Pilot Don let me prod the controls for most of the flight except take-off, the roll, and the landing and I was surprised how light and sensitive the stick was and how responsive the Spit was to the slightest… Read Full Review

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★☆☆☆☆

“Waste of time and money”

Written on: 02/07/2016

I had a 30 minute Flight Simulator Experience at Stapleford Aerodrome, purchased through "intotheblue". We arrived at reception 10 minutes before our allotted time and were handed a buzzer and told to go away and wait. 20 minutes after our allotted time the buzzer sounded and we returned to reception as requested to be told that we had not been buzzed. The receptionists then had a little discussion and concluded that they were ready for us after all. The instructor led me into a room, gabbled… Read Full Review

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★☆☆☆☆

“SHOCKINGLY BAD CUSTOMER SERVICE INTOTHEBLUE & ALMAT...”

Written on: 27/06/2016

AVOID THIS COMPANY AND INTOTHEBLUE Rip off and dont let you fly. My partner bought me a much awaited flying experience for Christmas present, unfortunately with not being well i was not able to book in this experience earlier, but i had plans to come to midlands on 26th June so booked it exactly 5 weeks prior to my experience (as stated on the voucher). I thought great all booked in. To my dismay i had to ring back on 19th June to cancel and re-book for another time due to unexpected surgery… Read Full Review

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★★★★★

“Amazing!”

Written on: 17/06/2016 by juliecdevon (1 review written)

Bought as an 18th birthday gift. Our 60 minute flight experience was amazing from booking to flight. I loved the presentation tin too, which made the gift feel that bit more special, and substantial than just a voucher. With 12 months to use it, I can't say how pleased I was that Aviation South West allowed us to use the voucher after the expiry date as son not home from uni in time. However, this was just an indicator of the great service we would be given for our flight. The office staff… Read Full Review

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★☆☆☆☆

“Not as advertised”

Written on: 17/05/2016 by Ianfrombarton (1 review written)

I have never completed a review previously but I feel so disappointed with my gift experience that I feel compelled to on this occasion. I purchased a 2 hour flight experience as a gift for my wife in November and she undertook the flight yesterday at Bagington airport with Almat Aviation. I originally purchased the gift based on the advert which stated 30 mins flying time during the 2hr session as the time which is shared with another person. The remainder of the 2 hours is made up of… Read Full Review

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★★★☆☆

“Manchester helicopter sightseeing with sparkling lunch”

Written on: 16/05/2016 by mick4343 (1 review written)

The actual flight over Manchester is superb and flight crew really helpful. This package comes as flight with sparkling lunch which includes a bottle of proseco to share for two people. The lunch is taken in the airport cafe. We went on a Sunday and the lunch consisted of a roast beef or chicken dinner. We had the beef - the dinner was horrible. Meat was cold, yorkshire hard, carrots very hard, totally disappointed in what was supposed to be a sparkling lunch. Oh and the bottle of proseco for… Read Full Review

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★☆☆☆☆

“Junior Rally Silverstone”

Written on: 29/04/2016 by mumof26 (1 review written)

I recently purchased a Rally Experience voucher for my son's 13th Birthday from your company. After booking with the Silverstone Rally School After a long drive from Essex to Silverstone we finally found the venue. Our first impression was good until my son's driving session started. My son and one other teenager were grouped with 10 older males - aged between 25 - 40 years. The instructor who led the "de brief" was probably not aware that two teenagers were in the group who had never driven… Read Full Review

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★★★★☆

“Customer Satisfaction”

Written on: 24/02/2016 by zxDuncan299 (1 review written)

I had a smashing day out brought as a present which was not quite right for me at my age. I contacted INTO THE BLUE approx 4 times by e mail and once on the telephone. The member of staff who I spoke to was polite,pleasant and so very helpful in so much that I was able to trade my tickets in for something else. I am not very computer minded and after trying to print the documents that I required with out success INTO THE BLUE kindly sent all relevant paper work by post.It may not work with… Read Full Review

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★☆☆☆☆

“AVOID AVOID AVOID”

Written on: 12/02/2016 by 70Fitch (1 review written)

Since buying a gift for my son for Christmas I have been trying, unsuccessfully, to contact the event and redeem the voucher. After failing miserably to receive any call or email back I went through the booking line only to be told the experience is no longer available. When I asked when someone was going to get back to my correspondence and let me know this they claimed they had only just found out within 24/48hrs. I asked then why I'd had no response all January to which they realised… Read Full Review

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★★★★★

“Customer Service”

Written on: 22/12/2015 by Finch458 (1 review written)

I rang your company to book a Flying Experience for my husband's Christmas present. Although he has not yet been on it, I wanted you to know that your staff member was excellent. She explained everything to me, and was patient when I asked questions, and they are often the very people overlooked for praise. If all your staff are of the same calibre then you should be very proud… Read Full Review

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