Newby House Interiors - www.newbyhouseinteriors.co.uk

Click here if this is your business
★★★★★
5.0
100.0% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

Refine your search

Latest Reviews

“First class company”

★★★★★

written by Sandy103 on 06/07/2023

Hadn't heard of the company, as I'm in Glasgow but saw the bedroom furniture at a better price than the local store. Customer service was excellent and queries were answered immediately. Very pleased with my furniture.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great products with a great service”

★★★★★

written by angelabyland on 22/01/2019

Great company with excellent service. The lamp table is stunning and I was kept informed throughout the process with the delivery timescales either by Text or phone. This company certainly focusses on customer centric behaviour and values their customers. Well done I wouldnt hesitate to use them again

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Quality Personal Service”

★★★★★

written by one2OMG on 21/12/2017

I placed a late order hoping to get the table delivered in time for Christmas. Newby House kept me informed of the delivery at every possible step, via phone and/or email. I was even given the option to cancel if the table didn't make it in time. The table was very well made and very heavy too. A nice thick glass base with an equally heavy top, gives this furniture a very premium fell to it. Assembly time took approximately 30 mins but could be quicker if there was two of you. Thanks again Newby House Interiors! :)

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great quality Lanterns”

★★★★★

written by DLW60 on 08/12/2017

I ordered the set of 3 Crome Lanterns after a lengthy search both on line and in shops. I took a chance on these as I ordered from a picture on the website. I opened the first one with trepidation but was very pleased at the quality of this product and how they looked. The order was easy to place and the delivery was quick and uneventful. Thank You, I'll be back!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“A pleasant and efficient service”

★★★★★

written by Footstoolpurchaser on 07/12/2017

Couldn't find the stool I wanted locally, so was pleased to find it online at Newby House. Hadn't ordered here before, so tentatively placed my order. Didn't need to worry at all. Had emails all through the process from a 'real' person. Delivery was arranged to suit me and the stool arrived promptly, safe and sound. Exemplary customer service, thank you.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“EFFICIENT AND PROFESSIONAL”

★★★★★

written by lgKerr146 on 08/11/2017

I ordered online a table and chairs. Mark Harris Malibu Table and Z Chairs. Well made look great.... STUNNING! My initial queries were dealt with promptly by email. The delivery company was also flexible and very easy to deal with prompt with good communication on arrival time etc.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent service from start to finish ”

★★★★★

written by 464Hayes on 15/09/2017

I am so pleased that I came across this website. From the first time I browsed the website to the table being sat in my house now, the service I have received has been excellent. I bought a dining table and emailed first with some queries. The person I dealt with could not have been more friendly or helpful and always replied quickly. Once I placed my order she gave me lots of information about the delivery and assembly service. I received a call to arrange the delivery and as promised, a 3 hour window the day before and on the day a phone call an hour before delivery. The delivery men were really helpful and assembled the table where I wanted it quickly. The table itself Is excellent quality even better than the pictures. I will definitely return to this company!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent service... We don't normally buy furniture,...”

★★★★★

written by Hamish114 on 14/09/2017

Excellent service... We don't normally buy furniture, by this medium, because we like to see the goods before we buy! Newby House, were the only supplier, who stocked the goods we required, which were of good quality and competitively priced. Excellent communication with Newby House, during the transaction, the goods were delivered on time and at a time which was convenient to us!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent customer service”

★★★★★

written by on 14/09/2017

I found Newby House Interiors simply through searching for the best price on a set of bar stools - and yes they offered the best price! However I had a query as to whether the size of the bar stools would be suitable. My query was dealt with efficiently, promptly and in a very friendly manner. I am delighted to say that the bar stools fitted and were as lovely as I hoped they would be. Delivery was also fast. I would highly recommend this site.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Great service”

★★★★★

written by on 19/05/2017

Bought Verona High Sleeper. Very pleased with the service and responses to queries. Prompt delivery. Would recommend this company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Customer service award!”

★★★★★

written by Agreenslade on 12/05/2017

I very rarely leave reviews however in this case I am more than happy to make an exception. The item I needed was out of stock, however the service received in trying to secure a replacement was exemplary to say the least. The team went over and above what would be reasonably expected in contacting the suppliers to try and arrange a replacement. It was very clear from the first contact that every effort would be made. The best part, was that it was completely genuine. No standard communications that were been copy/pasted, a personal service was given. I was kept up to date the whole time. I think the likes of Amazon and co. Could learn a thing or two from NHI's example. I most definitely will be referring to friends and family.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Outstanding ..way above and beyond customer service!”

★★★★★

written by bdHayden1980 on 24/03/2017

I cannot say enough good things...I had a problem getting the chair colour and spec., I wanted for weeks in differant online stores. I found Newby, and my problem was solved in an hour, Shanker chair delivered next week, exactly as promised and looks gorgeous. A huge massive thank you for all your time and effort...professional to the last!!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Four and a half years later and still looks like new”

★★★★★

written by TristonHackett on 16/03/2017

Thanks to Newby house who sold us a Seattle sofa, chair and footstool that have been in use in our country kitchen for over four years and we still love them. Newby house did a great job of sourcing this solid furniture at a reasonable price. The only maintenance in all that time has been hoovering the surface of the fabric. We did add some felt to the wooden feet to make them slide easier on our rough stone floor when hoovering. The single chair is less popular than the two seater sofa, and we have been known to cram three people (and one collie) onto the sofa, but that is only when we want to get very cosy. We have a few small scatter cushions on the sofa to make it even more comfortable and to allow those that need some back support a little extra umph. Newby house were very kind in handling queries about the purchase and delivery and I felt I had to come back after yet another compliment on the furniture to give credit to the suppliers.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Lovely service, great product”

★★★★★

written by Josie_ on 04/02/2017

I hadn't heard of Newby House Interiors before placing the order, so was happy that I had the option to pay through paypal. I was contacted by a member of staff after payment to confirm the order and provide details of who would be delivering. Further emails and queries were all handled by the same member of staff - I felt I recieved great service! Product was ready for delivery 2 weeks after payment, which was as expected. Courier was pleasant and product was in excellent condition. The whole process seemed much smoother than some other more well-known companies I've ordered furniture from! I would definetely recommend Newby House Interiors a friend!

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Padstow Larder”

★★★★★

written by KGSurrey on 28/01/2017

Thank you so much for the prompt delivery before Christmas and before the estimated delivery date. As expected, it is a solid and very attractive piece of furniture and looks wonderful. It manages to hold most our food supply which is easy and a pleasure to access. I understand installation wasn't easy as my husband had to remove an interior door to get it in but it was well worth it. It has since been much admired by visiting family and I was especially pleased to get the nod of approval from my brother who has an unrelenting eye for quality! KG Surrey

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Morris Dining Chairs”

★★★★★

written by sdamms on 30/11/2016

"We contacted Newby House Interiors, after having no success in tracking down stockists of Morris dining chairs to match a suite we bought, several years earlier from a supplier in Sheffield which has now ceased trading. Ann, from Newby House, advised us which chairs would match, and arranged the order with Morris, which we then received, ten days later. We would not hesitate to order from Newby House Interiors in the future. Absolutely 100% delighted with the quality and prompt service."

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent Service”

★★★★★

written by Lordmcadams on 17/05/2016

I contacted Newby House interiors for help with a problem with a chair I had bought from a shop which had closed. The service and help I received was excellent. The staff had no reason to go to such lengths to help me, I did not buy the chair from them,but they gave me real service. I was delighted with the way they dealt with my problem,many thanks.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“EXCELLENT SERVICE AND PRODUCT”

★★★★★

written by RishiPowers1976 on 07/05/2016

recently ordered a bird box, great value for money and excellent service, delivery was exceptional as well.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Love my chairs”

★★★★★

written by JulianneHickey on 20/12/2015

Just got my new dining room chairs and I love them. Fantastic quality and value.Very friendly and helpful firm to deal with.Would definitely deal with them again and have recommended them to friends and family.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

“Excellent Company to do business with”

★★★★★

written by on 18/12/2015

Having shopped around for many hours I found Newby interiors online and Iam so pleased I chose them. Great communicators with friendly but professional approach. Really efficient and cannot fault them in anyway. Delivered my furniture far quicker than expected. The delivery men were cheerful and helpful despite it being a very late and busy day. I look forward to doing business with them again and highly recommend the company.

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Was this review helpful? 0 0

Do you have a question about this product or company? Simply type it in the box below and one of our community will give you an answer

Our helpful community of likeminded people will be happy to answer any questions that you have.

Thanks for asking a question.

Once we've checked over your question we will put it live on the site and our strong community of experts will hopefully give you some great answers that you find useful.

We will email you when the question is on the site

overview