Newby House Interiors Reviews - www.newbyhouseinteriors.co.uk

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Latest Reviews

★★★★★

“Great service”

Written on: 19/05/2017

Bought Verona High Sleeper. Very pleased with the service and responses to queries. Prompt delivery. Would recommend this company… Read Full Review

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★★★★★

“Customer service award!”

Written on: 12/05/2017 by Agreenslade (1 review written)

I very rarely leave reviews however in this case I am more than happy to make an exception. The item I needed was out of stock, however the service received in trying to secure a replacement was exemplary to say the least. The team went over and above what would be reasonably expected in contacting the suppliers to try and arrange a replacement. It was very clear from the first contact that every effort would be made. The best part, was that it was completely genuine. No standard… Read Full Review

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★★★★★

“Outstanding ..way above and beyond customer service!”

Written on: 24/03/2017 by bdHayden1980 (1 review written)

I cannot say enough good things...I had a problem getting the chair colour and spec., I wanted for weeks in differant online stores. I found Newby, and my problem was solved in an hour, Shanker chair delivered next week, exactly as promised and looks gorgeous. A huge massive thank you for all your time and effort...professional to the last!!… Read Full Review

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★★★★★

“Four and a half years later and still looks like new”

Written on: 16/03/2017 by TristonHackett (1 review written)

Thanks to Newby house who sold us a Seattle sofa, chair and footstool that have been in use in our country kitchen for over four years and we still love them. Newby house did a great job of sourcing this solid furniture at a reasonable price. The only maintenance in all that time has been hoovering the surface of the fabric. We did add some felt to the wooden feet to make them slide easier on our rough stone floor when hoovering. The single chair is less popular than the two seater sofa… Read Full Review

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★★★★★

“Lovely service, great product”

Written on: 04/02/2017 by Josie_ (1 review written)

I hadn't heard of Newby House Interiors before placing the order, so was happy that I had the option to pay through paypal. I was contacted by a member of staff after payment to confirm the order and provide details of who would be delivering. Further emails and queries were all handled by the same member of staff - I felt I recieved great service! Product was ready for delivery 2 weeks after payment, which was as expected. Courier was pleasant and product was in excellent condition. The… Read Full Review

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★★★★★

“Padstow Larder”

Written on: 28/01/2017 by KGSurrey (1 review written)

Thank you so much for the prompt delivery before Christmas and before the estimated delivery date. As expected, it is a solid and very attractive piece of furniture and looks wonderful. It manages to hold most our food supply which is easy and a pleasure to access. I understand installation wasn't easy as my husband had to remove an interior door to get it in but it was well worth it. It has since been much admired by visiting family and I was especially pleased to get the nod of approval from… Read Full Review

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★★★★★

“Morris Dining Chairs”

Written on: 30/11/2016 by sdamms (1 review written)

"We contacted Newby House Interiors, after having no success in tracking down stockists of Morris dining chairs to match a suite we bought, several years earlier from a supplier in Sheffield which has now ceased trading. Ann, from Newby House, advised us which chairs would match, and arranged the order with Morris, which we then received, ten days later. We would not hesitate to order from Newby House Interiors in the future. Absolutely 100% delighted with the quality and prompt service."… Read Full Review

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★★★★★

“Excellent Service”

Written on: 17/05/2016 by Lordmcadams (1 review written)

I contacted Newby House interiors for help with a problem with a chair I had bought from a shop which had closed. The service and help I received was excellent. The staff had no reason to go to such lengths to help me, I did not buy the chair from them,but they gave me real service. I was delighted with the way they dealt with my problem,many thanks… Read Full Review

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★★★★★

“EXCELLENT SERVICE AND PRODUCT”

Written on: 07/05/2016 by RishiPowers1976 (1 review written)

recently ordered a bird box, great value for money and excellent service, delivery was exceptional as well… Read Full Review

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★★★★★

“Love my chairs”

Written on: 20/12/2015 by JulianneHickey (1 review written)

Just got my new dining room chairs and I love them. Fantastic quality and value.Very friendly and helpful firm to deal with.Would definitely deal with them again and have recommended them to friends and family… Read Full Review

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★★★★★

“Excellent Company to do business with”

Written on: 18/12/2015

Having shopped around for many hours I found Newby interiors online and Iam so pleased I chose them. Great communicators with friendly but professional approach. Really efficient and cannot fault them in anyway. Delivered my furniture far quicker than expected. The delivery men were cheerful and helpful despite it being a very late and busy day. I look forward to doing business with them again and highly recommend the company… Read Full Review

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★★★★★

“Great customer service”

Written on: 30/08/2015

I bought a chair from newby house interiors which, when it arrived, wasn't quite right. I was worried that, being an Internet company and one I hadn't heard of, the returns process would be impossible and I would be stuck with the chair. But not so, I emailed the company and the lovely lady arranged everything for me and was so polite and quick to respond to all my emails. She really went above and beyond for me as I was probably quite a tricky customer (I hadn't meant to be!) I was very… Read Full Review

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★★★★★

“Thrilled To Bits”

Written on: 10/06/2015 by yfOrtega362 (1 review written)

Purchased a Fortune Milano console table and night stand. Fabulous quality and it wasn't flat packed like so many I looked at. Newby House Interiors were very helpful and efficient. Prompt delivery. All in all FABULOUS… Read Full Review

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★★★★★

“Happy smiling customer”

Written on: 24/05/2015 by 11Dickinson (1 review written)

From initial enquiry to delivery of the goods all done very efficiently Would gladly recommend this retailer to one & all … Read Full Review

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★★★★★

“First Class Service”

Written on: 17/04/2015 by NasoT (1 review written)

Trawling the net I already had a good idea what I wanted, Mark Webster Padstow and it was just down to price really. Newby House Interiors site stuck out to me and there was something about it I liked. It felt modern and easy to use. I was looking at spending over £2k and N H I were slightly more expensive than another site I had seen but it just didn't seem right to me somehow, the other company didn't even display an address which I thought seemed odd. Anyway, after chatting on live chat… Read Full Review

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★★★★★

“Excellent quality and service, faultless”

Written on: 07/04/2015

We ordered a Welsh Dresser to be delivered to the Channel Islands (via an independent carrier from the UK docks). The lady who I dealt with was extremely helpful, friendly, polite and professional throughout, always keeping me informed by email or telephone as to how our order was proceeding. Delivery was arranged promptly to the docks and when stated and our goods arrived in perfect condition. We are absolutely thrilled and would definitely use NHI again and recommend to friends. Thank you!… Read Full Review

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★★★★★

“Ashmore Furniture”

Written on: 22/03/2015 by AlanandMargaret (1 review written)

We bought quite a few pieces of Ashmore furniture through Newby House Interiors and were delighted with everything, from service to quality of goods. the person I dealt with provided further information regarding the furniture and this allowed us to select the fabric and finish required for our decor style. NHI were very professional with the invoices and service provided and we would recommend them to anyone wanting new furniture. The furniture order came direct from Ashmore ensuring that… Read Full Review

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★★★★★

“my views on Newby House Interiors service”

Written on: 15/03/2015

I love my welsh dresser it is excellent quality and a stunning piece of furniture. When one of the drawer furniture came off I thought I would not find another one the same. I contacted Newby House Interiors who could not have been more helpfull .Within a few days they had found one and sent it to me. Their service and aftercare is ist class. I cannot thank them enough… Read Full Review

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★★★★★

“Great Service and Great Suite”

Written on: 12/11/2014

Efficient service and a great suite. Thank you for all your help. We had special requirements for delivery which were met and a problem with one sofa was speedily resolved… Read Full Review

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★★★★★

“Grangemoor oak furniture.”

Written on: 17/09/2014 by Adans67 (1 review written)

After a lot of researching i decided i would buy my new furniture online and found Newbyhouse. From the outset the service received has been first class. Any queries i had were answered very promptly via email almost by return each time! The lady on the telephone was very pleasant and helpful without being pushy. The furniture was delivered and installed promptly as arranged by a very efficient delivery man. I am highly delighted with my new furniture and would have no hesitation in… Read Full Review

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