Eye Buddy Reviews - www.eyebuddy.co.uk

Click here if this is your business
★★★★★
4.8 / 5
91% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Eye Buddy - www.eyebuddy.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Excellent service”

Written on: 24/10/2014 by MariannaMcFarland184 (1 review written)

I find Eye buddy is consistently lower priceless than any other firm. I need to use Macushield regularly and cannot find it cheaper anywhere else. The recommendation discount is very good value. Delivery is quick. SO no complaints… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Irish appreciation”

Written on: 09/06/2014 by Maebh (1 review written)

I ordered one year supply of Macushield for postal delivery to Ireland. After euro/sterling conversion and a bank credit card charge I SAVED 60 euro Much appreciated and a big thank you. Recommend you as a supplier for value,service and nice touch(free postage). MACUSHIELD AT A PRICE THAT CANNOT BE BEATEN… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“customer service is dreadful. ”

Written on: 15/04/2014 by jason.s2009 (1 review written)

I bought a pair of ok 2108 glasses on the 16/06/2013. Today 15/04/2014 the arm came off. i have no other pairs of glasses and have to wear them all the time. Upon telling eyebuddy this they say that to have them fixed I would have to send them to them for them to send them to the manufacture to have them replaced. of which will take 3 weeks. what a shambles why have a 12month warranty if your going to make me go without glasses for 3 weeks. there solution to this was go to a local opticians and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Jason.s2009's Response to jason.s2009's Review

Written on: 02/06/2014

UPDATE:
sSnce putting this revise on, they have resolved the issue by sending me a new pair of frames. They also asked me to either delete or ammend the review. Here you go eyebuddy. I believe In leaving honest reviews so will not be deleting the original issue from the review as it is the only reason that I got a new pair. But thankyou for resolving the issue. Changed from 1 star to 3 stars as a result.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“eyebuddybrilliant”

Written on: 04/04/2014 by Perrysg113 (1 review written)

advised to take macushield by my optician,found eyebuddy online,really liked their prices and service,(also the email reminder to reorder) placing another order as I save about 18% on each order which is brilliant would certainly recommend to family and friends that they give them a try, as I am more than happy to place orders with them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very helpful staff”

Written on: 06/08/2013

Just received my 2nd order from eyebuddy and found the staff very helpful with my order. They were able to offer me advice as well as being efficient… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“BAD CS”

Written on: 24/07/2013 by Noury (1 review written)

Order Placed on 25 June. email received on 10 July (After 14 days) to inform me that the supplier no longer do the lens I have chosen. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Eyebuddyteam's Response to Noury's Review

Written on: 24/07/2013

Dear Noury,

We are very sorry about the issue here. We placed the order with the lens supplier immediately but discovered that they had an issue with it only upon chasing. Whilst this was out of our hands our systems should have picked this up quicker as they usually do.

We offered superior alternatives without extra charge so are very sorry that we have not been able to try and rectify this for you. We have therefore provided a full refund. If there is anything we can do to assist in the future please let us know.

Kind regards,

The eyebuddy Team

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Excellent Site”

Written on: 25/03/2013

20% discount for registering and recommending 5 friends (15% with no recommendations) and the already decent prices made this an easy choice. I had not used eyebuddy before but I placed my order on Wednesday afternoon and I had my shades delivered to work the next day, free of charge. I will definitely use them again and wouldnt hesitate to recommend them to anyone based on this (my only) experience them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very friendly and helpful”

Written on: 15/03/2013

they are very friendly and helpful as I have emailed them twice without purchasing anything and still got an very quick response from them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“1st class service. Stepple frames”

Written on: 19/02/2013

Saw these frames on Boots web site £239.00 identical In store £179.Not due an eye test yet.So just bought the frames £80 .24 what a bargain Really thrilled with product and service 1st class!Excellent postage came next day.All ready recommend you to a friend. Nobody should be sorry using this firm Frames are fab can't get any better… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic fantastic fantastic”

Written on: 09/01/2013

Saw these frames on Boots web Stepple they are titanium £239.99 Saw on here for £90.00 plus 15% discount= £80 24 plus free postage.They came next day.Fantastic frames fantastic price fantastic service.Would certainly use this firm.There was nothing I did not like about any thing.But liked everything what a service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic service”

Written on: 25/10/2012 by fernie22 (8 reviews written)

I ordered a year's supply of Macushield (eye vitamin supplements) at a very competitive price (even cheaper than my local optician!) The website is user-friendly, easy to navigate and their order system and subsequent communication is excellent. Couldn't ask for more. Would highly recommend them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“great value for money and excellent service”

Written on: 26/09/2012 by courtfield (1 review written)

received my glasses today and am extremely pleased with them inparticular the small frame with the lenses due to my high prescription. I wish i had come across Eyebuddy earlier as i have tried another couple of online firms but they dont come close to the excellent service i received from Eyebuddy. Mr P D , Wirral… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“FIRST CLASS SERVICE AND GOODS”

Written on: 14/09/2012 by JackNettleton (1 review written)

Ordered Oakley Currency Frames PM on 13th Sept arrived at my home address at 10 15 am on 14th Sept BEAT THAT! First Class Service, Goods, and Price plus very helpfull on the telephone. Jack Nettleton, Clitheroe… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“price is great ”

Written on: 03/09/2012

have always had a great price deal.prompt delivery.very satisfactory all round… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Oakley Pitt Boss Matte Black & Titanium/Black iridium...”

Written on: 29/05/2012 by duncangsmith (2 reviews written)

After trying lots of companies for these limited sunglasses all out of stock, i came accross eyebuddy.Communication excellent,Quick delivery,very professional,fiendly and informative. Top draw company and highly recommended. Will definately purchase again from eyebuddy… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Reliable delivery of Macushield”

Written on: 24/04/2012

I have been using eyebuddy for over a year now and have always had friendly service and reliable delivery. The one time there was a national shortage of Macushield, they were good at keeping me up to date with order progress. Thank you to all the friendly staff. Recommended 5*… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Guest's Comment

Written on: 16/07/2012

Sure delivery will be OK. However, the cost of postage which the front of the website says is free turns out to exactly cancel out the 15% discount. Thanks.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Get To Eye Buddy!”

Written on: 10/04/2012 by sadiesadiesadie (1 review written)

So I was looking into buying some pricey Ray Ban sunglasses, and found the perfect pair in Selfridges department store. I weren't keen on the price tag, but decided to buy them when I could afford it. I took it upon myself to try and find a bargain with these sunglasses online instead of paying department store prices. I found EYE BUDDY. And I was so impressed. I found the sunglasses I wanted, and about 18£ cheaper. I decided to purchase them there and then. I stupidly bought the wrong… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“eyebuddy were a great choice”

Written on: 25/01/2012

Very impressed with my first online glasses experience. i did lots of research and made the right choice. I bought D&G glasses and they are exactly the same as what i first found in a store. A little confusion with the order to start but resolved well by the team. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Run around”

Written on: 18/11/2011

After initial confusion, a member of management called me and my problem was resolved. Eye buddy not only straightened out my order but refunded the full amount of my purchase. They went above and beyond my expectations… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic!”

Written on: 17/06/2011

Have purchased Macushield from www.eyebuddy.co.uk for 2 years now and received them at the lowest prices and always on time. Good company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview