Yodel Reviews - www.yodel.co.uk

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Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk

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Latest Reviews

★★☆☆☆

“Incorrect posting day. had to chase up missing parcel...”

Written on: 26/07/2016 by maDickson440 (1 review written)

my parcel was due to arrive today (after a previous rearrangement) to find out that the parcel hasnt even been sent out yet and will be done tomorrow. whats the point in a tracking service if it doesnt update you and whats the point of email contact when you dont do that either?… Read Full Review

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★☆☆☆☆

“Atrocious”

Written on: 25/07/2016 by Nicholsas194 (1 review written)

We had two parcels delivered to a multiple occupied house and neither of the delivery cards had a name on it. The parcel office is in another town and they couldn't redeliver to my local post office or to my workplace because apparently it's covered by a different parcel office (!). I had to wait in all day saturday to receive the parcels. Completely unacceptable in 2016. I don't know why anyone would bother - just use recorded delivery royal mail! … Read Full Review

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★☆☆☆☆

“Terrible YODEL”

Written on: 25/07/2016 by Massey446 (1 review written)

YODEL - Worst delivery company - my rating ZERO Tracking is out of the stone age Customer services just tell you anything to get you off the line I mist the first deliver - card was filled in and put through our door. fine that's my fault. So I had a day off work the next day to accept delivery, van drove straight past our house, whilst I was watching out the window didn't even slow down. Took chase in our car but had lost him. One day of work lost! Tried to complain with customer services they… Read Full Review

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★☆☆☆☆

“How Bad are Yodel ”

Written on: 21/07/2016 by Mavvy (1 review written)

I would rather walk over hot coals to collect my parcel rather than having any type of dealings with these jokers. They cant find my house for some reason (every other company in the world can) 4 days now its not been delivered. They cant phone for directions as their drivers dont carry phones (what a joke that one is) The address is wrong and then it was missing completely so how it got to my local depot I have no idea. This is the worst company I have ever had to deal with ever ever ever !… Read Full Review

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★☆☆☆☆

“ONE STAR ISN'T EVEN GOOD ENOUNGH”

Written on: 21/07/2016 by Abbigailz311 (1 review written)

I can honestly say that I have never experienced such poor service from a courier company. I will avoid them as much as I can in future. I ordered a parcel to be delivered to my work address as I am not home during the day. My place of work closes at 5pm and noticed they had tried to deliver on 3 attempts. I contacted them to say that the office closes at a certain time and all I got back is he will deliver before 7pm. I kept trying to tell them that no one is there from 5pm onwards… Read Full Review

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★☆☆☆☆

“Horrendous. Refuse to deal with them.”

Written on: 18/07/2016 by nlnadesar (1 review written)

Despite being in the office all day no package arrived, further when I checked the Yodel tracking site it said the courier attempted delivery at 11.55 which is simply incorrect, as 5 people were here at that time. Further there was no calling card left. I have had the misfortune to deal with Yodel couriers in the past and they did exactly the same thing and it took three days for my parcel to arrive. They simply don't turn up yet tell you they have. I have had such negative experiences with… Read Full Review

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★☆☆☆☆

“If you dont want to receive your parcel use Yodel! ”

Written on: 15/07/2016 by Orr63 (1 review written)

Next day delivery does not mean send to wrong depot,delayed 72 hours.Sender advises that actually their info says wont be delivered, returning to sender for refund! Incompetent Liars. Advised sender closing my account with them as will not use company that uses Yodel… Read Full Review

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★☆☆☆☆

“Bloody awful”

Written on: 15/07/2016 by Akiraa1954 (1 review written)

Try to arrange a redelivery................can't even pick up the phone and speak to somebody......I asked for copy of company complaints policy..........and repeatedly told by operator in on line conversation complaint would be passed on.......do not use this company!!!, … Read Full Review

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★☆☆☆☆

“Where's my parcel?!”

Written on: 13/07/2016 by mwt38836 (3 reviews written)

Should have read the reviews before I used them! Doh! Doubt this company will be running (at least under the Yodel name) by Christmas. I'm a prisoner in my own home! Daren't go out in case the parcel arrives so confined to my flat for the whole day and seeing as it's gone 9pm...I doubt it'll come now. DO NOT USE THIS COMPANY! So where is my parcel?… Read Full Review

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★☆☆☆☆

“Rubbish”

Written on: 11/07/2016 by BroganColeman (1 review written)

Not for the first time, Yodel have failed to deliver! I was in all day. Driver didn't knock or ring door bell, didn't leave parcel where instructed, just shoved card thru door. When I got online chat with Yodel, they can't(more likely won't) contact their drivers to come back to deliver same day. Said they needed signature (they don't, especially as I instructed them where to leave package). Would only offer to deliver on Monday - even tho I have told them I won't be home. From now on I… Read Full Review

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★☆☆☆☆

“Courier service that never delivers”

Written on: 07/07/2016 by AntonySimpson121 (1 review written)

Yet another parcel that yodel have lost!!! Don't expect them to tell you or even the company that you purchased from. Expect to spend several hours trying to get an answer. Sports direct need to stop using them!!!! They said they will conduct a base search which takes 24 hours, when you contact them the next morning they say they haven't started the search, so that's another day wasted. They keep asking that you make contact with them day after day. Why don't they just say that the package… Read Full Review

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★☆☆☆☆

“Next day delivery”

Written on: 06/07/2016

Waited in for two days supposed to be next day delivery.all I got on tracking was with driver!!! Finally arrived at 6-13pm. Courier never said a word just pushed machine in front of me for signature.would not buy again from anyone using YODEL!!!… Read Full Review

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★☆☆☆☆

“bye bye letterbox ”

Written on: 06/07/2016 by Tuckerco40 (1 review written)

Parcel delivered yesterday, ripped my letterbox off in the process of shoving it through. Thanks Yodel. Rubbish… Read Full Review

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★☆☆☆☆

“Put them out of business!!!”

Written on: 05/07/2016

My parcel, hasn't been delivered, your website doesn't cover the issue of undelivered parcels, your contact numbers don't recognise this issue. Your company is rank, lets hope your company folds quickly and your employees are out of work. Remember all the other delivery companies that have gone down the drain, it won't be long before you follow!… Read Full Review

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★☆☆☆☆

“Parcel not delivered,terrible!”

Written on: 04/07/2016 by Amirahj301 (1 review written)

Waiting for parcel to be delivered waited all day,looked at tracking to see where parcel was and tracking said delivered.Not to me it wasn't,did some stupid web chat thing that was useless then phoned next morning they asked silly questions like neighbour may have it and didn't hear them,then said driver was in my street at different number,they said they would get back to me,no they didn't I got back to them said they had relief driver that day don't know where parcel is and can't get in touch… Read Full Review

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★☆☆☆☆

“Not a good parcel service ”

Written on: 03/07/2016 by 201Kemp (1 review written)

I was meant get parcel delivered but it never come I am still waiting meant to have Week ago. It say it was out for delivery but them it said it was delivered to my local depot again but I was in all day but not parcel. Called the yodel company up and say getting on this date but still never come after promising… Read Full Review

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★☆☆☆☆

“Lost parcel”

Written on: 03/07/2016 by Skinner351 (1 review written)

No delivery, contacted them and was told the parcel had been lost, other than that they wouldnt talk to me about where ithad gone, usless waste of time, avoid them at all costs… Read Full Review

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★☆☆☆☆

“item not delivered”

Written on: 01/07/2016 by ChristinaFarley80 (1 review written)

Ordered an item from USA via e-bay. The chap in USA used e-bays international shipping programme, the item appeared to be exported OK, however whern in the UK, e-bay use YODEL as their preferred courier and that's where the problem starts. They claim the item was delivered, but I did not receive the item and e-bay cannot find evidence either. E-bay are as bad as Yode, both stonewalling… Read Full Review

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★☆☆☆☆

“Diobolical service ”

Written on: 29/06/2016 by Kolbyd18 (1 review written)

Do not use this company. Day 1 - no parcel arrived (they said they left a calling card but they did not). I rescheduled for the following day - nothing happened at all (online tracker claimed it was due delivery that day). I rescheduled for the following day (Saturday) I waited in from 7.30am until 9pm and nothing came. I didn't even shower at the risk of missing the delivery. Apparently I wasn't in and they left a calling card (I was in and a calling card was not left!) I rescheduled for my… Read Full Review

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★☆☆☆☆

“Absolutely Useless”

Written on: 22/06/2016

I paid a retailer extra for next day delivery. Tracking showed the parcel arrived at the local depot 20 miles away, but was not shown as out for delivery the next day. Live chat with Yodel was useless. All they said was it will take longer, and refused to tell me a delivery day. I got on to the retailer who contacted Yodel. Yodel told them it had not arrived at the local depot. I reinforced that tracking shows it was there the day before. Yodel then admitted to the retailer that they had… Read Full Review

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