Yodel Reviews - www.yodel.co.uk

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Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk

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Latest Reviews

★☆☆☆☆

“Utter dog poo”

Written on: 25/05/2016

Awful said they tried to deliver but no calling card and I was in, now can't deliver to a time slot because of the company I ordered not have that option, utter bullshite and customer service could not give a stuff do not use them if you want to get your parcel on time or at all if I could give no star I would… Read Full Review

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★☆☆☆☆

“RIP off”

Written on: 22/05/2016 by Lawrencejq405 (1 review written)

Arranged for a parcel to be collected on Monday waited all day and no show. Re booked for collection on Wednesday and still no show. Won't refund money will only put it in the yodel account for future use. Don't have a contact number have to do everything via online chat and still no answers. They won't even offer a call back to talk to someone. Was told on online chat that even if you book a day for collection there is no guarantee it will be collected that day. Will NEVER EVER use again… Read Full Review

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★☆☆☆☆

“Dishonesy”

Written on: 21/05/2016 by Kaddygirl (1 review written)

Yodel is a rubbish company. Dishonest. Aggressive telephone manner . Unreliable and big liars. I will never deal with companies who use yodel ever again. I certainly wouldn't trust them to get a parcel to me or for me. Disgusting company who have no respect for personal items. Coffee stains . Broken packaging etc . Wise up yodel. Your a mess… Read Full Review

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★☆☆☆☆

“Yodel is a corrupt and incompetent company NEVER USE!!!! ”

Written on: 16/05/2016 by Keltonq34 (1 review written)

Yodel did not try to deliver the item at all. I was home all day on one of the days they claim they tried to deliver and they left not one card but report on their website that they left three cards at my home. Without a card I will not be able to collect it from there depot 20 miles from my home. You should know that Yodel is a notoriously incompetent and corrupt company. I have heard countless complaints similar to mine about them. Drivers are overworked liars, terrible customer service… Read Full Review

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★☆☆☆☆

“Much room for improvement”

Written on: 13/05/2016 by Disappointed21 (1 review written)

For a nationwide courier service i'm struggling to find any positives. How can you expect people to wait in all day for a delivery without having an allotted time slot. Your automated tracking system isn't worth the effort, all that tells you is that your parcel is with one of your drivers. With no mention of location how is this of any benefit.. Much room for improvement… Read Full Review

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★☆☆☆☆

“Incompetent ”

Written on: 13/05/2016 by 240Boyd (1 review written)

Do not use this company they can not deliver there promises.took day off work for them to deliver by end of 11/5 Tracking not updated so had live chat with crus who was as good as a chocolate fire guard to be told it will not be coming today! Why not tell me this this morning so I could go to work Now loose another day tomorrow as this rubbish company cannot deliver to there times… Read Full Review

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★★★★★

“It all depends on your delivery driver”

Written on: 13/05/2016 by Gameron (1 review written)

I know things go wrong for a good number of people (me included at my old address) but it really is a minute percentage of Yodel's overall business volume and, personally, I blame the collection/delivery drivers on those intolerable occasions. I'm fairly certain Yodel at large are just as unhappy with "them" as we collectively are when things go awry. Anyway, with no other option than to risk using Yodel yet again, I was most pleasantly surprised when my goods arrived on time as scheduled as a… Read Full Review

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★☆☆☆☆

“Smashed wine bottles”

Written on: 12/05/2016 by amMay353 (1 review written)

Courier lobbed a box of wine bottles over an 8 ft gate (not ours house incidentally but next doors). Unsurprisingly they smashed. It was raining all day too so box was saturated from wine + rain. It is noticably difficult to complain… Read Full Review

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★☆☆☆☆

“Bad!”

Written on: 12/05/2016 by Coldguy (2 reviews written)

Bad bad awfully bad terrible They truly deserve their title as Britain's worst delivery service. 2 wasted days as delivery drivers apparently unable to access my property despite my front door opening out onto the street, spoke to customer service chat person  who told me I must be wrong as the drivers had the geo codes for the address so must've turned up and were unable to leave a card. Check the delivery information on any retailer website. If they use yodel avoid like the plague!!… Read Full Review

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★☆☆☆☆

“Please believe the bad reviews”

Written on: 11/05/2016 by ACoates (1 review written)

In my naivety I had thought Yodel couldn't be as bad as the reviews state. But please believe me, my personal experience proves that they are. I sent a framed print using Yodel48. It was carefully packaged using copious amounts of bubble wrap and padding on all four sides and then was put into a corrugated cardboard box. It however arrived with the glass smashed and the print damaged. When I purchased the postage online I was strongly advised to take out the £100 insurance. I didn't but please… Read Full Review

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★☆☆☆☆

“Terrible customer service, even worse experience on...”

Written on: 09/05/2016 by lucyb000 (1 review written)

I have never felt the need to leave negative feedback online for any service I have used, until now, after dealing with Yodel. I received a card through the letter box after missing the first delivery, so I rang the courier to arrange a day for delivery that I would be in. I was told that I couldn't set a date for delivery, but not to worry, the Yodel courier could leave it with my neighbor or I could collect from Salisbury if I missed it. Surprise, surprise, I was out for the next 2… Read Full Review

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★☆☆☆☆

“THE WORST COMPANY I'VE EVER DEALT WITH”

Written on: 09/05/2016

I sent a parcel with this Coy on 3rd May 16, it is now 9 May 16 and it still hasn't arrived at their depot in Llandudno never mind the recipient. 48hr delivery what a joke. It's impossible to actually speak to anyone at the company and via email all they do is refer you back to P2G even though their own vehicles collected the parcel. If I could give less than 1 star I certainly would… Read Full Review

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★☆☆☆☆

“Sports direct delivery”

Written on: 07/05/2016

Lost two weekends with this delivery service for a purchase from Sports Direct. First time, they left a note in the door (they must have waited less than a half a second for me to hear the doorbell, gone). Rescheduled the delivery for following Saturday and They simply DID NOT DELIVER. I sat in my doorway from 7.30am til 9.30pm. Nothing. Sportsdirect use this company and should not.  I see that at 21.30 on the 7th May 2016 the status is still 'with the courier' - what's he doing with it?… Read Full Review

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★☆☆☆☆

“using there vans as a house movinging van”

Written on: 07/05/2016 by KeithTimmons45 (1 review written)

last night I was walking home with my daughter walking past a yodel van there was atlest 7 people taking furniture out of the van and into a house as they was using the van as a house moving van this was at 6.50pm 1 of the men knocked my daughter over then they all laughed thinking it was funny to knock a 3 year old over and making her cry I cannot find a number to ring them apart from a 0844 number I have the registration number… Read Full Review

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★★☆☆☆

“I have currently placed an order with a company who...”

Written on: 07/05/2016 by ShyanneEvans (1 review written)

I have currently placed an order with a company who have arranged delivery by Yodel unfortunately I am being fobbed off with dates times etc this has gone on for a week and to date still do not have the goods very disappointing as I have arranged days off work to receive the goods, cannot believe that there is not a direct number rather than asking for tracking numbers that do not seem to exist, my suggestion use another courier… Read Full Review

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★☆☆☆☆

“Worst Courier Company Experience Ever!!!!!!!!!”

Written on: 06/05/2016 by Adams427 (1 review written)

This is the 3rd parcel that Yodel have claimed to attempted to deliver in as many weeks. On the tracking it all looks very impressive showing the multiple attempts to deliver on consecutive days. We are a business with a main road access, with no restrictions for deliveries and a prominent letter slot on the door. At most of the times they claimed to have made an attempted delivery we have been here on the premises. If we hadn't been here as they claim, not once has there even been a card… Read Full Review

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★☆☆☆☆

“Worst Couriers EVER”

Written on: 02/05/2016 by floridafox (3 reviews written)

I booked Yodel through Parcel2Go for collection from a customer of mine, to be collected 27/04/2016 and forwarded on a “Next Day” service. My customer stated that they do not use email so would have to write the details on the box, to which I said “this should be fine, I have never had a problem doing this before”. On the day of collection I received an email saying the parcel could not be collected as no one was there so a card was left. I called my customer who said “well that’s… Read Full Review

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★☆☆☆☆

“useless ”

Written on: 01/05/2016

I placed an order with sports direct for a pair of trainers i needed for a unexpected walk trail that i had been put forward for ,so i paid for next day delivery at £ 6.99 , its a short distance from Southampton to romsey to drop off.I received a email that yodel would be delivering parcel , tried to track parcel on there website and the only information I obtained was that it would be delivered today until 7 PM. I thought that I would get a text or email to give myself a window of when… Read Full Review

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★☆☆☆☆

“Yodel tracking is as useless as yodel”

Written on: 24/04/2016 by Haynes382 (1 review written)

Bought an item off ebay. Seller sent it two days after payment and i got tracking details link, yodel (not again, bad enough last time i had to wait for them). So, onto tracking and expected delivery. Expeced to be delivered on wednesday or thursday. Arrange for both days off to wait in as parts are needed for a project. Wednesday comes and goes, nothing delivered. Checking the tracking details shows a few scan messages showing at least its still in wales, where it looks like its been out and… Read Full Review

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★☆☆☆☆

“waited in all day had to cancel garage times cost me money”

Written on: 23/04/2016 by Cox31 (1 review written)

Waited all day as parcel was due today was in depot at 06 30hrs had to cancel garage as booked for tomorrow costing me money will be contacting suppliers to on for them of the disgracefully service.... I used to work for them so I know the system no pulling the wool over my eyes… Read Full Review

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