Yodel Reviews - www.yodel.co.uk

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Yodel - www.yodel.co.uk
Yodel - www.yodel.co.uk
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Latest Reviews

★☆☆☆☆

“Delivery to wrong address then finally arrived 5 days...”

Written on: 11/02/2016 by Barr208 (1 review written)

In fairness to my own stupidity I confess I knew this big well known company (v) only used Yodel, but still salivating over a brand new shiny phone I went ahead and ordered it. Well it finally did arrive a week after the due date and several (Not True) failed attempts and including being delivered to the wrong address. Well they must have had some free time and used my parcel has a football (I doubt it was originally packaged like that), however the contents survived the ordeal.. my patience… Read Full Review

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★☆☆☆☆

“Terrible service”

Written on: 11/02/2016 by Carefree35 (1 review written)

They are liars. They never delivered my item but stated that I refused delivery… Read Full Review

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★☆☆☆☆

“USELESS”

Written on: 10/02/2016 by iacapa (1 review written)

Stayed in all day yesterday. Even the tracking on Amazon said that it was on it's way. Of course, no delivery! Looked tracking this morning. Attempted to deliver! This totally useless company should be forced to close down! The WORST delivery company in the UK. I would give them -10!… Read Full Review

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★★★★★

“Absolutely fantastic”

Written on: 10/02/2016 by 213Hanna (1 review written)

A lovely worker was so helpful this morning. When I ordered a parcel, I managed to mix up my old address number with my new road! I was planning to stop by the house myself and let them know to expect a parcel, however I got a friendly call this morning who asked where I lived and dropped in not only my parcel, but also a letter that had also been delivered to the wrong address! Great service, he went out of his way to help me out!! Thanks!!… Read Full Review

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★☆☆☆☆

“3 deliveries by 3 companies all went missing”

Written on: 06/02/2016 by bkRussell18 (1 review written)

In the past 2 years I have ordered from 3 separate companies and everything was left in the "porch". We don't have one. Total ridiculous. Yesterday even though we were in all day, they left it in a totally different building to the one we live in. Serious number issues. Don't get the feeling that customer service actually care, and 4 days to investigate. And this time it was food delivery. Will avoid companies that use Yodel… Read Full Review

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★☆☆☆☆

“ customers ain't honest ”

Written on: 04/02/2016 by Jaliyah366 (1 review written)

Yodel are bad customer services harass drivers even tracking them not parcel like they are supposed to they give couriers private mobiles out without their consent and want people to call them not customer services so you get calls from 7am to 9 pm yodel give heavy parcels to courier drivers so you could get only 30-40 heavy boxes for 60p they use these drivers if vans can't easily access location that's only reason they use self employed drivers they give you a large area to cover and make… Read Full Review

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★☆☆☆☆

“Awful, awful, truly, truly awful”

Written on: 03/02/2016 by SimoneSparks212 (1 review written)

I ordered a dehumidifier from Argos. I received a text saying it would be delivered between 7am and 1pm today. It is now 5.51pm and I'm still waiting. Their on-line web chat is useless. I would give them no stars if I could. Avoid if at all possible. They are awful, truly, truly awful… Read Full Review

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★☆☆☆☆

“Worst company ever”

Written on: 03/02/2016 by flRamirez468 (1 review written)

This is by far the worst company I have ever dealt with, and I have used a lot of very dodgy Chinese clothing websites that where even better than this. A week before Christmas my mother (who I haven't seen in 2 years) sended me a package with some old personal items, a gift, and some tasty things in it. Now, the first of February I still don't have it. The tracking information has said it has been picked up, than a couple of days later it said it is delivered, and a few hours later it said it… Read Full Review

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★☆☆☆☆

“The Worst Company i have ever dealt with”

Written on: 02/02/2016 by 86Ballard (1 review written)

they did not collect the parcel for 2 days , after the first , i had to rearrange another collection for the next day and still they did not collect it and it is not the first time this happens i advice you to not use this Company's Services… Read Full Review

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★☆☆☆☆

“You will never see your parcel”

Written on: 29/01/2016 by Mohammad155 (1 review written)

Absolutely shocking you won't see your parcel, drivers are lazy if you give them a code to get in they don't use it. Cant get over that this has happened for the last 3 times I've used them. They should not be allowed to be out there delivering stuff of be called a delivery service as the simply DO NOT DELIVER… Read Full Review

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★☆☆☆☆

“Shocking and Untrustworthy”

Written on: 29/01/2016 by Thomasfn304 (1 review written)

I made an online purchase from a company who use YODEL as their delivery drivers ( I didn't know this at the point of purchase but will make a point of asking in future before I buy from anyone)... Came home from work on 22/01 to find an orange card to say ( sorry we missed you at 12.05pm )... No advanced warning of their arrival even though they had my contact details.. Obviously attempted to contact them but sadly no contact telephone number, everything is done online and automated but… Read Full Review

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★☆☆☆☆

“The worst parcel delivery ever.”

Written on: 29/01/2016 by Gloverxb13 (1 review written)

Never use ever this shi*t not even should call it parcel delivery firm. They took parcel they can not to delivery to me over week. Customer service on-line are not close to human thinking creatures. You can teach you pig if you got one more then this idiots. No recommendation never ever… Read Full Review

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★☆☆☆☆

“Yodel, simply the worst company I have ever experienced. ”

Written on: 28/01/2016 by JettNapier (1 review written)

REQUESTED PROOF OF DELIVERY - IGNORED I HAVE SPOKEN TO THE FOLLOWING DEPARTMENTS •YodelDirect •MYYodel •Customer Service •Service Centre •Customer Care •Customer Escalations •VX.Yodel •Team Experts EST. PHONE & EMAIL TIME 490+ minutes 7 DIFFERENT EXPLANATIONS "unable to collect with no parcel available", "delivered - signed for by neighbour", "invalid reference number", "address does not exist", "parcel does not exist", "failed delivery notification does not exist"… Read Full Review

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★☆☆☆☆

“Yodel rubbish avoid”

Written on: 27/01/2016 by feBlackburn460 (1 review written)

I had arranged for collections by yodel via parcel2go and on both occasions waited in all day and they failed to turn up they did'nt have the decency to phone and let me know that they would not be collecting. Company's like yodel are total #### they should not be allowed to be in business they treat their customers with utter contempt. I will now have to rebook the item again with parcel2go and wait for them for another day.parcel 2go and companies like them should not advertise yodels… Read Full Review

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★☆☆☆☆

“AVOID even as a last option to use!!!!”

Written on: 27/01/2016 by Chasea496 (1 review written)

PLEASE AVOID !!!!!!! Not even a last option to deal with!!!!!! I'm a regular user of carrier companies and would like to give my genuine review about this carrier. If you really care about not having a bad time dealing with ignorance and careless people and useless service PLEASE avoid using this company. They are useless and do not keep schedules and have no customer service at all apart from online Chatting. I sent an item with them for a 24 hour delivery service, it's been a week now and… Read Full Review

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★☆☆☆☆

“Worst company EVER”

Written on: 26/01/2016 by Julesago (1 review written)

After receiving text and parcel update, the saying parcel delivered, when clearly hasn't, been in all this time, no parcel, no card nothing. Phoned and staff still none the wiser, just on the off-chance husband pops along to a neighbour and low and behold our parcel is sitting at his door, in the pouring rain, so no signature given as parcel still at door, all I can say is good job it was well packaged up as contained thank you cards, so yet again Yodel disappoint. I think this company needs a… Read Full Review

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★☆☆☆☆

“Yodel drivers can just do anything and get away with it.”

Written on: 26/01/2016 by Morris300 (1 review written)

I ordered an expensive guitar from the USA through Ebay using the global shipping programme, I watched as the Guitr passed through various locations until it arrived in the UK, A handling company called 13 ten outsourced the parcel to Yodel and I thought being as the depot is less than twenty miles from my house it wouldn't be long until I would be enjoying my purchase. The Yodel delivery driver had other ideas, I returned home to a card through the door stating my parcel was behind bins ( the… Read Full Review

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★☆☆☆☆

“Parcel delivered 100 miles in the wrong direction”

Written on: 25/01/2016 by ClaireMaloney (1 review written)

I purchased 2 items from Argos, I agreed a delivery of the 21st January well within the 2 day time slot. I took a days holiday so I would be in all day. The 21st came and went no delivery, I spoke to Yodel Customer Service department really unhelpful the next day. I was told my delivery had gone to Aberdeen 100 miles in the wrong direction the day it should have be delivered to Inverness and it was on its way back to Inverness. I wasn't allowed to collect the item as it Yodel policy they… Read Full Review

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★☆☆☆☆

“IF I COULD ENTER NO STARS THEN I WOULD ”

Written on: 23/01/2016 by Butcher482 (1 review written)

My heart sank when i got the message that YODEL would be delivering my order - I knew getting my package was going to be a mission now.. So I received the standard note through the door advising that I missed the delivery. Yes you missed me because like nearly everyone out there I'm not in at 2.30pm because guess what I WORK!! Soooooooooooooooo I called the automated system to arrange re delivery - Seemed easy enough. My item would be delivered next day - Saturday. Great !! Well not great… Read Full Review

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★☆☆☆☆

“Usual nightmare.”

Written on: 23/01/2016 by Jackhtyuytutyu (1 review written)

The sender promised me that the parcel would be left with a neighbour if I was out but the parcel was not left and the ticket claimed that the parcel could only be delivered to my address. I contacted Yodel and they promised me that the parcel would be delivered the next day and left with a neighbour but yet again the parcel was not left and the ticket claimed that the parcel could only be delivered to my address. Every single time a supplier uses Yodel I have problems 100%… Read Full Review

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