Zopa Reviews - www.zopa.com

★★★★★
4.9 / 5
97% of users recommend this
  • Ease of Use

  • Value For Money

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Latest Reviews

★★★★★

“No messing”

Written on: 16/12/2014 by sgBailey184 (1 review written)

Quick, efficient service with minimum hassle. Easy to process information required. Personal details are secure… Read Full Review

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★★★★★

“Try Zopa before your bank...”

Written on: 15/12/2014 by Eliezers285 (1 review written)

I wish i'd gone here prior to earlier loans from my banks. Because i had little borrowing history the bank charged me fairly heavy interest rates. After applying for a small loan with Zopa (less than 3k) the interest rate for my 12 month repayment compares very favourably with my bank. The whole process was completed online,i'm sure Zopa do the checks and i was paid into acct within 72 hrs. After clearing this one i will look to restructure other loans with this excellent company… Read Full Review

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★★★★★

“Excellent customer experience”

Written on: 13/12/2014

I applied on line for a loan. The website is uncomplicated and helpful. I am retired and the on-line application does not cater for retirement income but an e-mail to Zopa asking for advice brought a swift and helpful reply explaining how I should proceed. They keep you updated via e-mail at every stage and are pleasant and professional on the phone. A decision was made within the stated timescale. A very stress free experience, a very competitive interest rate and no hidden nasties in the… Read Full Review

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★★★★★

“Fab customer service ”

Written on: 12/12/2014

Zopa are a great company to deal with. They are friendly, efficient and so helpful. All their emails and communications are easy to understand and they treat you like a real person - what's not to like! In particular I'd messed up filling in the form a bit so sent an anxious email to them. They responded very quickly with a lovely and reassuring email that didn't make me feel stupid. That's great customer service… Read Full Review

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★★★★★

“at last some common sense”

Written on: 10/12/2014 by Charlizeo1984 (1 review written)

Efficient, slick and easy to use. Now we can go ahead with implementing some green energy technology which will pay for itself via government guaranteed tariffs and keep our family warm while reducing our carbon footprint. Thank you so much for having more financial sense and responsibility than the high street banks… Read Full Review

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★★★★★

“fast and easy”

Written on: 08/12/2014 by johnohara (1 review written)

Loans made simple. Best deal on the market and speedily dealt with. Has saved me a considerable amount of money. Will recommend to friends. Thank you!… Read Full Review

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★★★★★

“Simply the Best! ”

Written on: 04/12/2014 by O'Gradyzu451 (1 review written)

I can't recommend Zopa highly enough. The whole process of applying for a loan from start to finish is quick and easy. The website is very user friendly. Zopa staff are friendly and efficient and make it a very personal experience. It's such a brilliant way to borrow money and the rates are highly competitive. I wouldn't hesitate to recommend Zopa to friends and family. I truly can't think of anything that is not to like about Zopa… Read Full Review

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★★★★★

“Quick and straightforward lender”

Written on: 02/12/2014

I used Zopa to borrow! The service was quick and straightforward. I liked the repayment options especially no penalty for early settlement of account. I will definitely recommend Zopa to friends as a borrower; anyone can end up in a situation where they might need to take out a loan and the last thing you need is jumping through so many hoops!… Read Full Review

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★★★★★

“Friendly,efficient and fast !”

Written on: 28/11/2014 by Jayce371 (1 review written)

One phone call with my requirements and details was all it took. I needed to consolidate some smaller cards and store accounts as well as wanting to make some home improvements. After explaining this, a suitable amount and repayment period with a great rate was found by the friendly staff. The funds were in my account two days later. I would not hesitate to recommend Zopa to friends… Read Full Review

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★☆☆☆☆

“Not very helpful ”

Written on: 28/11/2014 by BrentReece (1 review written)

My application for a loan was declined I did not receive a call or email to let me know why. My credit file is good I have just applied for a loan from my bank same amount and got it… Read Full Review

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★★★★★

“Genuine good review”

Written on: 27/11/2014 by Nobbie (5 reviews written)

This is a genuine review from a genuine Zopa borrower. I'm sorry but I do believe most of the reviews on here are written by Zopa employees as every one is written by a 1 reviewer and with similar names/numbers. But Zopa there is no need to do this let your customers do the reviews for you. Anyway This was an easy application for me all done online and although I've not borrowed that much I did get a phone call from them asking me a couple of questions and that i email a wage slip. I don't mind… Read Full Review

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★★★★★

“Zopa are number 1”

Written on: 25/11/2014 by Ports79 (1 review written)

I'm now on my 3rd Zopa loan and the service I have received is second to none. Simple , fast and hassle free. I would definatly recommend!!… Read Full Review

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★★★★★

“excellent customer service ”

Written on: 24/11/2014 by esther44 (1 review written)

Online service quick simple and clear. Telephone reassurance and a real person who had all the answers and courtesy. A text and email message to finalise the process. No faffing, no worry. Just clear and simple language and process. Thank you zopa team. Really happy to consolidate first loan, and communication has been excellent… Read Full Review

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★★★★★

“Best Banking experience ever.”

Written on: 21/11/2014 by yyMitchell1960 (1 review written)

Thank you very much indeed,I did not expect such a quality and a speed.It is top professional service and I would recommend it to all my friends. Thanks… Read Full Review

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★★★★★

“Great service, quick response, helpful and courteous staff”

Written on: 20/11/2014 by MauriceHealy276 (1 review written)

Great service, quick response, helpful and courteous staff. Would be very happy to recommend to anyone. Loans are a far better rate than any other provider I have found… Read Full Review

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★★★★★

“Fast, Friendly, Affordable”

Written on: 19/11/2014 by Leslied73 (1 review written)

easy to apply, track and get funds. no nonsense , efficient service and for an exceedingly low interest rate with no hidden fees, early repayment penalties. Would highly commend this to ANYONE who needs a loan . I cannot think of any negatives… Read Full Review

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★★★★★

“efficient”

Written on: 18/11/2014 by dannyboy77 (1 review written)

This the second time I've used Zopa and outstanding service provided I couldnt look anywhere else from the staff to the product 100% company… Read Full Review

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★★★★★

“Great!”

Written on: 17/11/2014 by brHurst396 (1 review written)

Easy application and response within 24hours. Online account to view loan agreement and repayments. Highly reccomened… Read Full Review

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★★★★★

“Loan Application with Zopa”

Written on: 16/11/2014 by Jensen321 (1 review written)

Much quicker and simpler than any loan application that I have ever made. Communication from Zopa was excellent and there was no need for any paperwork-everything was done on line and with one phone call. Very straightforward and highly recommended as the APR rates are very competitive… Read Full Review

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★★★★☆

“Good Efficient Service”

Written on: 14/11/2014 by EmiliaDrake (1 review written)

Very impressed with the professional efficient service. Handled my call and request with options and patience. I will surely recommend your services. Keep up the good work… Read Full Review

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