77Diamonds - www.77diamonds.com Reviews
Latest Reviews
★★★★★
“Wedding bands ”
Written on: 14/06/2013 by Littleredridinghood84 (1 review written)
We just collected our wedding bands and wanted to thank you again. They are perfect and mine matches my engagement ring which is exactly what I wanted. We are really grateful that you guys rushed our order and we can't wait to get married this weekend. Exceptional customer service which is very rare these days, a special thanks goes to the advisor who was very helpful and really went out of his way to make our experience a great one. If you are after an engagement ring or wedding bands that... (read more)
★★★★★
“Kindrea eternity ring”
Written on: 12/06/2013 by riveiro_sofia (1 review written)
I had to admit that I was very very sceptic to buy a ring over the internet. I was also scared to end up with the wrong size since swedish stores wanted me to go up in size of the ring and they also tried to scare me of by telling me how bad it was to order rings on the internet. But after reading reviews from other swedes that have bought their rings from 77diamonds I decided to do so anyway. I fell in love with the Kindrea eternity ring and after much thinking, I decided place the... (read more)
★★★★★
“Lumina necklace”
Written on: 11/06/2013 by S.holmes
I bought the Lumina necklace for my wife as an anniversary gift from this online company 77 Diamonds. The process was very straightford and service was second to none. I didn't know much about diamonds and the gentleman from their diamond team helped a lot and I finally chose the right diamond within my budget. My wife loves the necklace very much. We will definitely come back to 77diamonds in the future! Great job! (read more)
★★★★★
“Medici is the best!”
Written on: 06/06/2013 by Jessicababy
My boyfriend always knows that I want to be involved in choosing my engagement ring and took me to 77dismonds london showroom. I immediately fell in love with their vintage collection as soon as i saw those fabulous rings. After trying most of them on, I eventually set my heart on the halo setting Medici in white gold!! It took quite long for me to decide and the sales lady was very patient and friendly all the time. We were also kept informed throughout the waiting period and the ring... (read more)
★★★★★
“Stunning Grevinna engagement ring”
Written on: 04/06/2013
My boyfriend proposed to me with this beautiful rose gold Grevinna ring from 77diamonds and I was totally blown away. It's a vintage style beauty with many small diamonds set around and the main diamond looks stunning! Very proud of my boyfriend's choice. The ring size is slightly bigger though, so we went back to 77diaminds for a resize and it's free! Really like their personal service and friendly staff. We will use them for wedding rings for sure. (read more)
★★★★★
“Impeccable service, Stunning Rings.”
Written on: 03/06/2013 by sajcmum4
My Husband bought me an upgrade on my rings for my Birthday. A rose gold contessa ring and a rose gold Adarna eternity ring and I am so impressed. They are the most beautiful rings I have ever seen, perfect for me and I was very impressed to hear they managed to get them made and delivered a month before the intended time frame just so they'd be in time for my birthday. Fantastic company, will definitely use again. (read more)
★★★★★
“Dauphin engagement ring”
Written on: 03/06/2013
I purchased a Dauphin engagement ring from 77 Diamonds as an upgrade to my old one. I was blown away with their vintage section of engagement rings, really different from a lot of other online jewellers. I chose a diamond for my ring, but got a call from them saying that it was not eye clean. I chose another, but again they called and said it wasn't the best and it had visible inclusions, which is not what I wanted. They suggested a new stone which was a much higher spec of VVS2 F colour... (read more)
★★★★★
“Elegant eternity ring”
Written on: 29/05/2013
I purchased the Paragon eternity ring from 77diamonds and love it so much! The service was good through phone and emails and the international delivery was secure and quick. My ring arrived with protective packaging and the diamonds on the ring are super sparkly! Very happy with this buying and actually thinking of my next purchase already. 77dismonds 5*****! (read more)
★★★★★
“Can't be happier”
Written on: 26/05/2013
We bought our wedding rings from 77diamonds. The service was simply great and the staff were very professional. We got great advice on choosing the ring sizes,metals and engraving and very happy with the final products. They are simple but very elegant and with our names on them! Great job 77diamonds! Keep it up! (read more)
★★★★★
“Great shopping experience”
Written on: 24/05/2013 by H.waters
I found 77diamonds on a forum where someone bought from them before so I decided to give it a go. The whole shopping experience was great and a big thank you to the diamond staff who helped me a lot in choosing the right diamond and provided me with incredible knowledge about diamond certificate and inclusions,etc. They also delivered my ring free using Royal Mail next day delivery. The ring i got is in a 6 claw setting and my fiancé loves it and got good feedback from friends. Couldn't be... (read more)
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Showing 1 - 10 of 90 Reviews
★★★★☆
“Very good customer service”
Written on: 17/05/2013 by Jochen1977
I'm from Germany and my friend recommended 77diamonds to me as he used them for his wedding band and was happy with them. As I was looking to buy an engagement ring I was a little nervous to buy it online so I called them and booked flights to view some options in person in their London showroom (which is their only one apparently).when I got there I was very surprised about how easy they made it for me. The even had a German speaker and she was fantastic. She showed me different diamonds... (read more)
★★★★☆
“Vintage Engagement ring”
Written on: 15/05/2013 by Tony.H
Nice website and quite easy to use. Ordered a ring through telephone and the staff I spoke to was very friendly and helpful. It took quite a good few weeks to get delivered but they informed me in advance that my ring is complex so would take longer to make. The real ring looks much better than i expected and the diamond is very shiny! My partner loves is so I'm happy as well. Well done 77 diamond! (read more)
★★★★★
“Great ring and fantastic service”
Written on: 10/05/2013
I was very impressed by the service 77diamonds provided. The whole process is very satisfying- was given great advice from their staff before my purchase and with the help from the diamond team, i finally got the perfect diamond for my budget. The whole experience was very personal and efficient and the ring looks amazing. A big thank you to 77diamonds team! (read more)
★★★★★
“Engagement ring”
Written on: 07/05/2013
I bought the Delicacy engagement ring from 77diamonds and my now fiancé loves it. I was contacted by a staff after I initially chose the ring because they thought the diamond I chose contains visible inclusions and thus recommended another one to me. I was very grateful for that since I had no clue about it. The ring arrived in elegant packaging and looks great. Will use them for wedding rings definitely! (read more)
★★★★★
“Great value for money”
Written on: 01/05/2013
I used 77 diamonds for an engagement ring and I'm really happy with it. It's got the best specifications i could find for my budget, far better than at high street retailers and came with a GIA certificate so we know for sure what we paid for. I had done a lot of research so I knew what I wanted which made it very easy to choose the diamond With the exact specifications from their website. For the ring setting I opted for a classic knife edge cut in platinum which makes it look very... (read more)
★☆☆☆☆
“Not recommended”
Written on: 30/04/2013
This ring I purchased from them came with side stones. Within the space of a month 2 of the stones had fallen out. It was also a waste of time trying to sell back a ring to them as they offered an insulting price. (read more)
★★★★☆
“Daisy pendant”
Written on: 26/04/2013
I bought a very nice daisy pendant in rose gold. My girlfriend, of a year, loved it. The rose gold gave it a unique look. Their website is very detailed (took me a while figuring out what everything meant - well, still not got much of a clue). However the sales staff at 77 diamonds helped me get my head round everything. Very happy with my purchase. (read more)
★★★★★
“Very happy”
Written on: 25/04/2013
I found it very weird to buy something as important and expensive online which is why I asked to view some rings in their showroom. The advisor was very patient and showed me different diamonds that were in my budget. I was a little overwhelmed and needed some time to consider all the options. Once I knew which ring I wanted I could place the order online and didn't have to go back to their shop- very convenient! My now-fiancée loves it and we will use them again for our wedding bands.... (read more)
★★★★★
“Great company”
Written on: 19/04/2013
Great company with spot-on service and quality products. I bought an engagement ring for my now wife from here. She loved it. We then went here for our wedding rings together and we got a 10% discount because I had purchased my engagement ring from them. This was a real bonus. I am very impressed with 77 diamonds and the staff that I spoke to were friendly and really knew there stuff. (read more)
★★★★★
“Great experience”
Written on: 16/04/2013 by Elias1981 (1 review written)
At first I was hesitant to look for diamonds online but found the service at 77 diamonds to be really personal and reassuring. It really helped to view a selection of diamonds in their showroom because it showed me which criteria where most important to me. Together with my now fiancée I chose a setting that she likes and looks great with the diamond. A special thank you goes to the advisor who was very patient and helpful- you really made this a fantastic experience for us. (read more)
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Showing 11 - 20 of 90 Reviews
★★★★☆
“Really helpful”
Written on: 11/04/2013 by Ericinthewoods
The team were fantastic and the service was great . I purchased the wrong ring setting and needed a ring change.77 diamonds were very helpful and understanding throughout the process. We now love the ring -the quality is amazing and it's very good value compared with other retailers. (read more)
★★★★★
“Great after sales care”
Written on: 04/04/2013
I just collected my resized engagement ring, as my fiancé chose their standard size we got it resized for free. It now fits perfectly and I absolutely love it. Very friendly and quick service! (read more)
★★★★★
“Nice bracelet ”
Written on: 22/03/2013
Bought a white gold vogue bracelet as a gift for my girlfriend. She was very happy with it! I really liked how easy it was to see different options on their website. It came nicely packaged and was delivered on time. I would shop with them again for sure. (read more)
★★★★☆
“Helpful staff and good value ”
Written on: 19/03/2013
I booked an appointment to their meeting room in London since I wanted to see in person for such a high value purchase. The sales person who was dealing with me was very helpful regarding choosing a suitable diamond and ring style- I didn't have a clue before. I finally chose a ring from their vintage collection and was told it could take longer than normal items, which turned out to take more than 6 weeks - a bit long for my liking although I didn't have a tight time frame. However the ring... (read more)
★★★★★
“They understand how important it is to get it right”
Written on: 14/03/2013
Very pleased with their customer service. We ordered our wedding bands onlineand when they arrived my fiancée didn't like hers as it didn't match her engagement ring. We called them up and they invited us to their showroom to view different ring options which was very helpful. They made the processor changing theming very easy and understand how important itis to get it right. Thanks again for sorting this out for us! (read more)
★★★★★
“Enjoyable experience”
Written on: 13/03/2013
Very pleased with their service, Cyrielle in particular made a difficult decision really enjoyable and stress free. Loved the diamond she suggested and better than that, so did my now fiancé. (read more)
★★★★★
“Great service”
Written on: 11/03/2013
I bought a diamond ring from 77diamonds and I really like it. I liked their website a lot because they have a version in my language and that helped me to understand better. Also, their sales staff was very patient and friendly -answered all my questions and gave good advice. Will certainly use this company more. (read more)
★★★★★
“Saved a lot of money and trouble”
Written on: 10/03/2013 by Andiausdeutschland
A friend recommended 77 to me as he had purchased an engagement ring from them. Since I am from Germany I was a little worried about the shipment of the ring from London but everything went very well. I was told when it was ready to be dispatched and I had to confirm the delivery address and date with them. Shortly after that I received a tracking number which enabled me to plan ahead. The ring looked perfect but I wanted to be safe so I went to a local jeweler to check if the diamond was... (read more)
★★★★★
“Very helpful”
Written on: 07/03/2013
After placing an order online, a lady from the company rang me to advise choosing another diamond, she was very helpful in this matter and together we chose a better quality of diamond. My now wife loves it and wears it every day! (read more)
★★★★★
“Attention to detail and great customer care”
Written on: 05/03/2013
The ordering process was very smooth and you can control the specifications of a diamond which makes it a lot easier. They were really helpful when I wanted to make some changes to the ring setting and my now wife loves it! (read more)
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Showing 21 - 30 of 90 Reviews
★★★★★
“Brilliant”
Written on: 25/02/2013
The staff from 77diamonds are very professional, friendly and quick response via email and phone. Got very helpful advice before buying and not pushy at all...Very happy with my ring, arrived in lovely package. Simply brilliant! (read more)
★★★★★
“Excellent service”
Written on: 06/02/2013
I have purchased her engagement ring and our wedding bands with these guys and they have done a great job! The lady who dealt with us was very helpful and helped us find a wedding band that would not only match mine but also goes really well with the engagement ring. They are a lot cheaper than the high-street shops and I was able to get a much better diamond for my budget- can only recommend them! (read more)
★★★★☆
“Good purchase”
Written on: 31/01/2013
Overall a very trustworthy company with great service and quality rings. One suggestion for urgent buyer- check with their staff how long your specific item will take because some of their more complicated items take much longer. (read more)
★★★★★
“Great customer service”
Written on: 24/01/2013
Bought an engagement ring from them and although their lead time for the ring i chose was about 2 weeks they made it happen within 10 days (I was even offered a free Saturday delivery!). A lady called cyrielle was very patient and dealt with all my requests. I liked that I could ask to speak with her whenever I called which made it a lot more personal. Excellent customer service and a ring my now fiancée loves. (read more)
★★★★★
“ ”
Written on: 21/01/2013
Received my ring from 77 diamonds a few weeks ago and i like it a lot! As a first time buyer, i am overall very satisfied with the service - caring staff and very professional. The ring took 5 weeks, which was a bit long for my liking, but the result was well worth it. The ring fits perfectly on my finger. Well done! (read more)
★★★★★
“Amazing value for money”
Written on: 14/01/2013 by Ianbrown08 (1 review written)
I can only recommend these guys. When I planned to pop the question I found it hard to get to grips with the Cs of a diamond but David was very patient and explained everything. I decided to go for a classic ring setting and felt weirdly reassured by the money back guarantee but needn't have worried -she said yes and loves the ring!!!!!! Great value for money and excellent customer service! (read more)
★★★★★
“Beautiful diamond studs!”
Written on: 08/01/2013
I bought a pair of diamond studs from 77 Diamonds and I love them! They are good quality and simply elegant. Very pleased with the customer service – prompt replies to my emails and quick delivery. I certainly will use this website again for next jewellery purchase. Thanks 77 Diamonds! (read more)
★★★★★
“Wedding rings from 77 Diamonds”
Written on: 02/01/2013
My partner and I got our wedding rings from 77 Diamonds. They were very good quality and really good value compared to what we had been quoted by a few shops. Although we had our size measured at a shop, one of the rings that arrived was a bit tight, but we sent the ring back to be resized and now fits correctly. Videos were also useful as getting to the London showroom was too difficult for us. Arrived on time and beautifully wrapped. (read more)
★★★★★
“Very happy”
Written on: 17/12/2012 by Lukewilkinson
Overall, a very good experience and a hassle free way to buy an engagement ring! Was recommended a few sites including 77Diamonds.com. I liked that I could go to the showroom to see a selection before going back and buying online, as was able to see with own eyes the difference in diamond colours and to view the actual rings. (read more)
★★★★★
“Perfect service, amazing ring”
Written on: 12/12/2012
I ordered an engagement ring at 77diamonds. Although I was very late with my order, 77diamonds send the ring just in time. Also, a change of the ring (material) and fit to another size was no problem. 77diamonds organized the transport and also took the costs. The ring itself is amazing. The diamond is twinkling and sparkling, I'm at a loss for words. Together with the smile of my future wife every day is a pleasure. So thanks a lot for all. Special thanks to Mrs. Schaefer for your patience.... (read more)
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Showing 31 - 40 of 90 Reviews
★★★★★
“Nothing was too much”
Written on: 03/12/2012 by Arrank (1 review written)
I do not consider myself an online shopper really. My friend recommended 77Diamonds to me and I found the website useful. I did a lot of research then booked an appointment to see an example of a few diamonds and to choose which ring was most suitable. I was amazed at how affordable 77 Diamonds was in comparison to local jewellers. The prices are literally half the price that can be found at retail Jewellers. Nothing was too much for them. I consider myself to be quite a demanding... (read more)
★★★★★
“5 Sterne für 77diamonds ”
Written on: 21/11/2012
Die Ohrringe sind ein Traum! Sie sehen genauso aus, wie auf der Website. Ein großes Lob auch an den tollen Service. Ich habe selten eine so freundliche und sachkundige Beratung erlebt! Die Lieferung nach Deutschland verlief auch ohne Probleme. Alles in Allem kann ich einen Kauf bei 77diamonds somit nur empfehlen. Bin super begeistert! (read more)
★★★★★
“Super Beratung, sehr zu empfehlen!”
Written on: 19/11/2012
Ich habe fuer meine Freundin einen Verlobungsring bei 77Diamonds gekauft. War sehr zufrieden mit der Beratung und vor allem mit dem Preis-Leistungsverhaeltnis! Kann ich sehr weiterempfehlen. (read more)
★★★★★
“Vielen Dank für meinen wunderschönen Verlobungsring! ”
Written on: 14/11/2012 by michelle.berlin (1 review written)
Letzen Monat haben ich und mein Verlobter gemeinsam meinen Verlobungsring bei 77Diamonds online auf der Website bestellt. Natürlich waren wir etwas nervös so einen teuren Einkauf übers Internet zu tätigen, jedoch bemerkten wir schnell, dass 77diamonds die richtige Wahl war. Von Anfang an hat man sich um uns gekümmert und geduldig Fragen beantwortet. Bevor wir uns für einen Diamanten entschieden, wurden wir ausführlich und professional beraten. Mittlerweile haben wir den Ring per... (read more)
★★★★★
“diamonds are a girls best friend... ”
Written on: 13/11/2012 by schischa
bin super begeistert von 77diamonds. ohrringe sehen genauso aus wie ich sie mir vorgestellt und "konfiguriert" habe!! Einfach traumhaft. man kann auf der Internetseite alle kriterien eingeben die man gerne erfüllt hätte und sieht genau was es dann kosten wird. Da entsteht dann auch keine überraschung mehr beim preis. Habe die ohrringe jetzt schon ein paar wochen und sie glänzen immernoch wiezum ersten mal aus der schatulle genommen. 77diamonds hat auch einen super service. bei meinem... (read more)
★★★★★
“Amazing selection and quality at reasonable prices”
Written on: 12/11/2012
I bought an engagement ring for my fiancee and i was really pleased with everything at 77Diamonds. First off, the selection of shapes and varieties is huge and you can choose everything from size to material to the shape and quality of the diamonds according to your own wishes and budget. Now this might be something that can easily swamp a guy like me who just wants to buy a simple engagement ring. I didn't know what the difference between the different diamond settings was and how this... (read more)
★★★★☆
“Three stone Roma”
Written on: 05/11/2012
I orderd a Roma in platinum, with a few adjustments from of standard model. I'm truly happy about the result and the ring is wonderful. However, I'm not impressed by the service I got. I had to ask the same question over and over again to get an answer. (It took almost 30 emails back and forth to get answers to a few simple questions about the measurements of the ring!) The person I had contact with seemed uninterested and unwilling to assist me. I actually sent an email to the sales team... (read more)
★★★★★
“Brilliant - Superb”
Written on: 30/10/2012 by MAS99
I bought a diamond necklace . The website helps a lot in my selection as there was a great variety of rings and diamonds. The price is definitely cheaper and lot better than other online companies. The videos and pictures makes it superb in selecting rings The sales team keeps you updated with the delivery and progress. The time was almost reasonable . The staff is very helpful. They did a fantastic Job Would definitely recommend to anyone looking for diamond necklace. (read more)
★★★★★
“Fantastic website”
Written on: 23/10/2012 by DMoff
I am so impressed with the features of this site! The clarity of product info and description is excellent. My fav part is the accompanying vids where you can see items on a model. This is really helpful for getting an idea of the look of the rings (i'm usually put off from buying online for this reason). I highly recommend taking a look at this site if you are wanting to save money buy buying online (gosh you do save a lot!) but want to have a clear idea of what your getting. (read more)
★★★☆☆
“Get an Independant Valuation”
Written on: 18/10/2012
My husband purchased me a beautiful 3.6 carat diamond ring from 77 Diamonds last year for my 40th Birthday. We looked around alot here in New Zealand and learned all about diamonds and what to look for. We found 77 Diamonds on the internet and started emailing them right away. We found their customer service a little slow at the start then once we were keen the service got better. We decided on a 3.6 carat 100% eye clean cut - 3 x excellents Colour - F Clarity VS1. We were very happy with... (read more)
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Showing 41 - 50 of 90 Reviews
overview
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77Diamonds's Comment
Written on: 01/05/2013
Dear Unknown Customer,
We always strive to offer our customers the best products and service. In a rare case where there is a manufacturing fault, we rectify this immediately and without charge. In addition, all our customers also are entitled to our 30 day full money back guarantee.
Please contact us (sales@77diamonds.com or call 02035401477) to identify yourself and if you are a genuine customer so we can rectify the situation.
Please note we always stand 100% behind the quality of all of our products.
The 77 Diamonds Team