Solitair Singles Holidays Reviews - www.solitairhols.co.uk

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Latest Reviews

★☆☆☆☆

“Holiday Cancelled 4 Days Before”

Written on: 15/09/2014 by Tigster64 (1 review written)

I booked a holiday to Ischia in Italy with Solitair Holidays in August. By September 1st I still hadn't received any confirmation so I called them and they informed me that due to lack of numbers, the cooking lessons and trip to Capri would probably be cancelled but the holiday should still go ahead. They then sent me two email confirmations. Today (19th Sept 2014) I recieved a call telling me that the holiday booked on the 19th September was cancelled due to lack of numbers. When I asked why… Read Full Review

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★★☆☆☆

“Unprofessional, hidden truths, poor service”

Written on: 02/09/2014 by jma2608 (2 reviews written)

I did use the company two years ago and had a great time in Ischia, this year decided to use them again. Booked a week in Symi, made the booking for September 2014 back in December last year!! Two months before departure I was informed that the hotel was overbooked so I'd need to change the date, after much thought decided to go a week later. Now am travelling on the 18th September, however have just been sent my e.ticket and the flight times have changed to much later outbound and inbound… Read Full Review

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★★☆☆☆

“Unprofessional, hidden truths, poor service”

Written on: 02/09/2014 by jma2608 (2 reviews written)

I did use the company two years ago and had a great time in Ischia, this year decided to use them again. Booked a week in Symi, made the booking for September 2014 back in December last year!! Two months before departure I was informed that the hotel was overbooked so I'd need to change the date, after much thought decided to go a week later. Now am travelling on the 18th September, however have just been sent my e.ticket and the flight times have changed to much later outbound and inbound… Read Full Review

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★★★★★

“Fantastic holiday experience”

Written on: 29/08/2014 by carsongerry (1 review written)

My singles holiday to Mexico was the best experience for start to finish. Everything was organised so well. I will book again with Solitair as they gave me not just a great holiday but the confidence to go it alone again with real confidence. I met a superb group of Solitair singles and we all got on so well, we are all in touch since and will be booking again next year. What I didn't like? Saying goodbye at the end of the holiday. Geri C… Read Full Review

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★☆☆☆☆

“Sharme El Sheik/ Kos debacle”

Written on: 21/08/2014 by Filz50 (1 review written)

Booked holiday to Sharme last sept. 5 days before departure no tickets. Rang Solitair, they confirmed tickets to be in post in next 2 days. Day before departure still no tickets. Rang Solitair, they said holiday cancelled 2 week prior, to my horror.I complained immediately. I was on and off phone for 4 hrs to there office.To which a scrambled holiday for 6 days to Kos organised. Flying from Manchester/flying back to Leeds on Ryanair flight after 6days.At this time I did not know I should have… Read Full Review

Turtlejones's Response to Filz50's Review

Written on: 22/08/2014

Ok I was booked on the same holiday and yes it was cancelled due to low numbers 2 wks in advance which is fair if you need a bigger group size. Also going to Egypt especially Sharm can be a less popular place due to the problems in Egypt. So I expected maybe it would be cancelled. I was offered a full refund or another holiday , I could not go on another date so got all my money refunded and a very nice apology. It is important to note that if you shout and generally get angry towards people they are always less helpful in all fields of life. So sad it did not workout for you but I can say I am very pleased with my treatment from Solitair and will definitely travel again with them.

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★☆☆☆☆

“Holiday changes not communicated to customers”

Written on: 11/08/2014 by Helenstewart (1 review written)

Total dissatisfaction with Solitair holidays. In fact out entire group were very disappointed with Solitair. A 3 night holiday to Finland to see the Northern Lights became a 2 night holiday because of a change to the flight schedule. Solitair did not communicate this to the party until a week before the holiday when in fact Finnair who were providing the connecting flight had not made a last minute change to their schedule. We arrived at midnight after a 6 hour wait at Helsinki airport… Read Full Review

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★★☆☆☆

“eight became four!”

Written on: 09/07/2014 by Vega398 (1 review written)

Beware as the name states you could be the only one on a "GROUP HOLIDAY" Solitair well chosen name. You could be only traveller!! This company is not honest about numbers travelling Avoid.Travel with a more established company where you are more likely to have a proper group. and moreover not have your holiday cancelled at the last moment as there are not enough people to make it viable. … Read Full Review

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★☆☆☆☆

“Solitiar holiday to morocco”

Written on: 08/05/2014 by 255Rodriguez (1 review written)

I have not even started my holiday with ths company yet and I wish I could cancel. Thy have no regard for the people they are selling the holiday to my flight had as now been changed for a 3 rd time sadly I had be come a night flight I hate nigh flight they mess up a holiday especial if its only a week instead of arriving early evening we get the 1.30am the next day so we miss an included evening meal I asked if that coud be had on the Sunday night as we ave t Pay Sunday nights dinner Iv been… Read Full Review

Hattie13's Comment

Written on: 22/06/2014

I have returned from my holiday to morocco with solitaire , I was told there were 10 people booked a nice number I thought , there was in fact 4 of us and 2 of the ladies were friends traveling together. Luckily they were great fun and did not just stick with each other. Our tour Guide IShmel made the holiday, the hotels we stayed in were well below what I expected for the price we paid, the first night in the desert there was not enough tents so I had to share, the so called facilities were in the first stop vile and no shower or any where to wash I was not expect the ritz but something much less slum!!! On the whole it was good fun with good company but with no thanks to solitaire

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Helenstewart's Comment

Written on: 11/08/2014

I had the same experience with Solitair on their Finland March 2014 holiday. The flights were changed, I was not informed until a week before. A 3 night trip became a 2 night trip with no apology. The first nights activities were missed along with the opportunity of seeing the lights. Customer service has been dreadful. Would never use Solitair again.

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★☆☆☆☆

“Solo holiday on my own!”

Written on: 08/04/2014 by Woods46 (1 review written)

Left on my own so much first week, two airports used. No help to change set evening meal times. Second week I was the only client. Good company with Aziza but not totally acceptable. I would never use this company again and will go into other sites to complain about it… Read Full Review

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★☆☆☆☆

“Solitair do not advertise the truth”

Written on: 12/01/2014

I booked a two week Christmas and new year holiday this year .They advertised in late October that two of the departure of the dates were already were fully booked out of five I could have booked. I thought because of this there would be quite a few people there . The first week 10 people incuding myself arrived on the Saturday the following week 7 went,and only one arrived .All the other dates know one else arrived and they were some dates they said were fully booked, so new year eve was a… Read Full Review

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★☆☆☆☆

“economical with truth regarding everything but price”

Written on: 06/10/2013

Nice idea to travel to a beautiful Greek island by catamaran, except when you arrive and are handed an envelope with 5 hour ferry ticket inside and are left on your own at 3am in a deserted ferry terminal to make your own way!!! Poor organisation, total lack of care or interest, and utter contempt with regard to dissatisfied customers - why would they after they have your money? NEVER again!… Read Full Review

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★☆☆☆☆

“Rubbish.”

Written on: 29/05/2013

I went with this company last October to Cuba,first I was mis informed by the person I spoke to on the telephone,she said there was 4 women and 4 men ,there was just one very rough rude man,the people on these trips are often ,unsuitable to have an intelligent conversation with,this is my second, and last trip with this company,I could have stayed at the same resort,with my flights and accommodation for 500 pounds less,and maybe I could of met nicer people,would not recommend this to my worst… Read Full Review

Jp1945's Comment

Written on: 03/07/2014

I agree. I have been on a Solitaire holiday in Greece. the people on the trip I would not normally associate with.I wars charged a supplement for flying from a local airport when the cost was the same!!!

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★★★★★

“Wow”

Written on: 01/03/2013 by DeborahStuart (1 review written)

Had brilliant holiday at Ship Inn, Kyrenia,N.cyprus. I hope we all stay in touch. I am grateful I took the chance of taking my first holiday alone. Looking forward to doing more… Read Full Review

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★★★★★

“Best Singles Holidays”

Written on: 08/10/2012

My very first Cruise experience aboard the Louis Cristal was an extremely enjoyable holiday. I would recommend this to anyone. The Cruise Ship, Food, Service and Staff were excellent. Sian our Solitair rep was very helpful and informative. Fab time had by all… Read Full Review

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