Solitair Singles Holidays Reviews -

2.7 / 5
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Latest Reviews



Written on: 13/09/2015 by yvonneyork (1 review written)

Sharm el Sheikh 3rd September 2015 I have just returned from 7 nights in Sharm el Sheikh at the Eden Rock Hotel with Solitair. I was apprehensive about going to Egypt at a time where there is so much unrest in the world but I had nothing to fear. From arrival and throughout our whole stay, the Manager and his staff at the Eden Rock Hotel treated our group of five like VIP’s and they all went out of their way to make sure we had everything we needed and more. Because the Eden Rock is a… Read Full Review

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“Don't Touch This Company!”

Written on: 19/04/2015

I used this company for a long haul holiday over Christmas and New Year 2014/15. They deliberately lied to me about the number and gender of people going right up until the last minute with the result that I spent quite a solitary holiday. The hotel they used was far inferior to what was advertised and the arrangement was that Solitaire guests could only have inferior rooms that no-one else wanted. The arrangements for the transfer to the hotel were atrocious. I was the last one standing at… Read Full Review

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“Solitair - Customer Service - what Customer Service?”

Written on: 16/01/2015 by ekCoffey307 (1 review written)

I booked a holiday with Solitair for a 4* hotel all inclusive holiday in Agadir. Before I travelled I did some research on the hotel to find some pretty awful reviews and that the hotel was not 4*(yes, I should have checked the hotel out before I travelled but took the 4* rating of the hotel as on Solitair's website to be accurate - as they say they have 15 years experience! I wrote to Customer Services to let them know of my concerns and to ask them how the qualified the hotel as 4* as one… Read Full Review

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“Two weeks before I was due to travel to Kos with...”

Written on: 10/10/2014 by najllib2 (1 review written)

Two weeks before I was due to travel to Kos with Solitair they emailed me to say that the fight had been delayed to the following day. No explanation. That meant I had to change the dog sitters for my dogs, change the insurance dates and change my Gatwich hotel booking. Fortunately I had bought a flexible booking so could change this to the next day. If I hadn't, I would have had to pay the full cost of another night. Solitair would never care about extra costs incurred by a client. Now we… Read Full Review

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“Holiday Cancelled 4 Days Before”

Written on: 15/09/2014 by Tigster64 (1 review written)

I booked a holiday to Ischia in Italy with Solitair Holidays in August. By September 1st I still hadn't received any confirmation so I called them and they informed me that due to lack of numbers, the cooking lessons and trip to Capri would probably be cancelled but the holiday should still go ahead. They then sent me two email confirmations. Today (19th Sept 2014) I recieved a call telling me that the holiday booked on the 19th September was cancelled due to lack of numbers. When I asked why… Read Full Review

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“Unprofessional, hidden truths, poor service”

Written on: 02/09/2014 by jma2608 (1 review written)

I did use the company two years ago and had a great time in Ischia, this year decided to use them again. Booked a week in Symi, made the booking for September 2014 back in December last year!! Two months before departure I was informed that the hotel was overbooked so I'd need to change the date, after much thought decided to go a week later. Now am travelling on the 18th September, however have just been sent my e.ticket and the flight times have changed to much later outbound and inbound… Read Full Review

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“Fantastic holiday experience”

Written on: 29/08/2014 by carsongerry (1 review written)

My singles holiday to Mexico was the best experience for start to finish. Everything was organised so well. I will book again with Solitair as they gave me not just a great holiday but the confidence to go it alone again with real confidence. I met a superb group of Solitair singles and we all got on so well, we are all in touch since and will be booking again next year. What I didn't like? Saying goodbye at the end of the holiday. Geri C… Read Full Review

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“Sharme El Sheik/ Kos debacle”

Written on: 21/08/2014 by Filz50 (1 review written)

Booked holiday to Sharme last sept. 5 days before departure no tickets. Rang Solitair, they confirmed tickets to be in post in next 2 days. Day before departure still no tickets. Rang Solitair, they said holiday cancelled 2 week prior, to my horror.I complained immediately. I was on and off phone for 4 hrs to there office.To which a scrambled holiday for 6 days to Kos organised. Flying from Manchester/flying back to Leeds on Ryanair flight after 6days.At this time I did not know I should have… Read Full Review

Turtlejones's Response to Filz50's Review

Written on: 22/08/2014

Ok I was booked on the same holiday and yes it was cancelled due to low numbers 2 wks in advance which is fair if you need a bigger group size. Also going to Egypt especially Sharm can be a less popular place due to the problems in Egypt. So I expected maybe it would be cancelled. I was offered a full refund or another holiday , I could not go on another date so got all my money refunded and a very nice apology. It is important to note that if you shout and generally get angry towards people they are always less helpful in all fields of life. So sad it did not workout for you but I can say I am very pleased with my treatment from Solitair and will definitely travel again with them.

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“Holiday changes not communicated to customers”

Written on: 11/08/2014 by Helenstewart (1 review written)

Total dissatisfaction with Solitair holidays. In fact out entire group were very disappointed with Solitair. A 3 night holiday to Finland to see the Northern Lights became a 2 night holiday because of a change to the flight schedule. Solitair did not communicate this to the party until a week before the holiday when in fact Finnair who were providing the connecting flight had not made a last minute change to their schedule. We arrived at midnight after a 6 hour wait at Helsinki airport. The… Read Full Review

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Written on: 01/03/2013 by DeborahStuart (1 review written)

Had brilliant holiday at Ship Inn, Kyrenia,N.cyprus. I hope we all stay in touch. I am grateful I took the chance of taking my first holiday alone. Looking forward to doing more… Read Full Review

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“Best Singles Holidays”

Written on: 08/10/2012

My very first Cruise experience aboard the Louis Cristal was an extremely enjoyable holiday. I would recommend this to anyone. The Cruise Ship, Food, Service and Staff were excellent. Sian our Solitair rep was very helpful and informative. Fab time had by all… Read Full Review

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