written by 164Whitaker on 07/09/2021
Both a refurbished B grade iPhone XS_max online as I got more variety of phones than going to an individual branch. It did not come with the original box or apple charger but the packet was exceedingly well packet and the phone looked ABSOLUTELY PRISTINE. Battery performance was 91% which is fine for my needs. How I wish I had known about them before spending a huge sum of money for another new iPhone. My friends use the store v often as with kids they have stuff to exchange and get products even cheaper. The phone was unlocked and I got a 24/month warranty too. Will use them again in future
written by SwindonDeb on 30/03/2017
I went through website selling half my DVD collection (keeping my favourites). I don't use them and thought why have them cluttering the place up. The site is easy to use. I chose to receive payment via voucher as I had in mind to purchase 2 Google Chromecasts from them with the proceeds of the DVDs. I packed up and posted them on the Tuesday (sent them via Collect and Plus) and received the voucher Sunday evening. I received emails letting me know they'd received the DVDs and when they had finished testing them. I also had prompt replies to a couple of questions I had regarding the transaction. I purchased 2 x C ratings' of Google Chromecast, as the previous reviews of C graded items were good. I wasn't disappointed. I think 1 product came with original cables and neither had original packaging, which didn't bother me in the slightest. Other than that, they're in mint condition and work brilliantly. I can now use my TV more than my laptop or phone, as I can now "cast" everything to the TV. I've been that impressed, that I've now packaged up all my remaining DVDs and sent them off too. I'm embracing the digital world. Now that I have Chromecasts, DVDs really aren't needed.
written by SaltyNuts on 17/08/2015
I've always had excellent experiences with Cex the staff at my local Cex are so nice and helpful, and the prices for the stuff I've exchanged for vouchers to get 3ds games ^^ Have been excellent highly recommend Cex.
written by 301Leblanc on 25/06/2015
I can't understand all of the negative feedback! I only came here out of interest as I use CEX Ipswich all the time. I save loads. How can that be a problem? If I was to have a gripe about the Ipswich store it would be how busy it is. Seriously, the lines in there are massive and they have about 5 people servinvg. It's very popular.
written by yeMcFarland480 on 14/06/2014
well i have sold and brought a lot of items in cex and they have always been fair on price never had dodgy item and the staff are rather polite. i would recommend to friends and others.
written by 273MacKenzie on 13/04/2014
I have bought and sold at CEX for years and have never had a problem. Yeah they sell things for much more than they pay you, but they have to make money somewhere..if you think about it, giving you £200 and trying to sell the phone for £400 isnt really that bad, as it might take months and months for them to sell the phone and the value could drop drastically in that time.
written by Stobbsy1 on 10/03/2014
This is the second time I have bought online from CEX and both transactions have been really impressive. I bought a pair of Sennheiser MM500-X Headphones, paid online via PayPal. The initial transaction was Smooth and Easy to Use. They arrived via 1st Class Delivery via Courier and were in Mint Condition, complete with Original Box, all cables, chargers and looked hardly worn at all! I will definately use CEX online again and would Recommend them to anyone for Ease of Use, Delivery Time and Product Quality. Thanks once again CEX.
written by on 25/09/2013
I traded in my dvd'd and computer games+2cons and cex was The best place to for price was,great service! Would defo tell family and friends about this
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As rated by our community of reviewers
Stevo11's Comment
Written on: 26/11/2016
Depends on the store, managers are useless in most cases, staff are laughable, most look like they should work in tattoo parlours and some look like greasy bikers, and hell some look like they should work for games workshop playing with plastic soldiers.
But seriously I use the Worcester store with no problems, but Kidderminster store I usually walk straight out, clueless, shop is dirty, the stuff they are selling has more dust then my Dyson bin!!!
Problem these days is they insist on managers having a degree in most shops, which is ok if they have people skills.....sadly they rarely do or are too young and inexperienced.