Wheelbase Alloys Reviews - www.wheelbasealloys.com

★★★★★
4.9 / 5
1108
96% of users recommend this
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Latest Reviews

★☆☆☆☆

“Waste of time”

Written on: 18/08/2015 by Andersen10 (1 review written)

I have a problem with the paint work on the wheels I got.its thin and poor quality and also flaking.ever since I told wheelbase 4 month ago they have just fobbed me off and recently ignored me.do not deal with these people.the after sales is shocking… Read Full Review

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★☆☆☆☆

“rubbish”

Written on: 13/08/2015

Avoid this company they trat u like a human until you fork over the money and then they get suddenly ignorant....and it seems they like to fob people off with damaged goods for over a grand aswell.....DISGUSTING SERVICE,And attitude… Read Full Review

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★☆☆☆☆

“Bad service ....Rushed fitting....terrible noise ,...”

Written on: 10/08/2015 by Wood318 (1 review written)

Was told via email to come up to the store to have wheels fitted,But when I travelled there was told they were notin stock but they had some damaged ones which obviously I did not want so they said they would order the wheels and they would be in for tues...this was on a Saturday....they didn't turn up to the following Thursday after I was pretty much fobbed of for 2 days even though I left a deposit in good faith....So as I phoned AGAIN to chase up my order on the Thursday I was then told they… Read Full Review

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★☆☆☆☆

“Terrible.”

Written on: 15/07/2015 by Drew308 (1 review written)

I bought a set of alloy wheels and lock nuts from wheelbase. The lock nuts were not fit for purpose after I was told they were. During installation they caused damage and all I was offered was refund of the lock nuts and postage. The rep was quite rude and told me I shouldn't have installed them if I didn't know how to.. No offence, I am an aerospace engineer… Read Full Review

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★★★★★

“Wheelbase (best buy by far)”

Written on: 11/07/2015 by YadielSimmons (1 review written)

Fantastic website, fantastic service, fantastic staff, fantastic product, all at a FANTASTIC price. Well done! My car looks the DOGS.Would I recommend Wheelbase ??????????????????? I think that's a given, don't you ???… Read Full Review

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★☆☆☆☆

“Nice Wheels---Terrible Service”

Written on: 17/06/2015 by 92Hartley (1 review written)

Ordered a set of wheels, tyres and extras online and paid £25 for their 1-2 day delivery service , money taken straight away. Two days later no news or wheels. Chased them only to find out wheels out of stock. They offered an alternative and promised to send tracking info when shipped. Several days later still nothing so chased them again. Order arrived and the locking wheel bolts were missing. Still waiting on them too. Seems that once they have your money, you dont matter any more. Not… Read Full Review

Kungfukarl's Comment

Written on: 21/06/2015

i feel for you buddy i ordered a set of alloys and tyres 3 weeks ago, with the fast service, they promised they would be here and theyve still not arrived, ive asked for a refund and no word on that either. like you say once they have your money the service is beyond shocking.

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★☆☆☆☆

“Shocking delivery service, shocking customer service ”

Written on: 13/06/2015 by SamanthaBaird (1 review written)

well where to start really ?? ordered a set of alloys and wheels on the St of may with the website clearly stating 1 -2 days delivery, 2 weeks later and still no wheels, phoned up Thursday evening to see what had happened to my order. the guy said they had been dispatched and would (DEFINITELY) be with my Friday (the next day) wait in all day Friday and still no wheels, so i phoned up again..... the guy on the phone said there had been a delay they hadn't received the wheels yet (hmm so have… Read Full Review

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★★★★★

“VERY PLEASED WITH THE WHEELS AND THE SERVICE”

Written on: 30/05/2015 by joep1 (1 review written)

after looking around for a set of alloy wheels I decided to go to wheelbase as they were only 5 minutes away from were I live, I purchased a set of diewe trina wheels they also took the tyres off my other wheels and fitted them on the new wheels and only charged me £30 which I thought was very cheap I now have had the wheels fitted to my car for a month now no problems they are a very friendly company to deal with and give a very good service if you are thinking of getting a new set of alloy… Read Full Review

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★★★☆☆

“needs work....”

Written on: 23/05/2015 by 490Simmons (1 review written)

used loads of alloy wheel sellers over the years and i thought id give these guys a try this time. website looked good, plenty of good reviews so i gave it a go. now, i needed my wheels pretty fast for a show and the 'next day delivery' was very appealing. i chose my wheels and tyres and paid for them which was very easy (almost too easy). i was told id be sent tracking id for them as well. this is where things took a nosedive.paid for them on a Friday, Saturday they didnt show up. fair enough… Read Full Review

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★★★★★

“Excellent”

Written on: 13/05/2015 by Watkins235 (1 review written)

Very prompt and hassle free delivery of my wheel and tyre package. I would recommend buying here without hesitation… Read Full Review

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★☆☆☆☆

“re.damged wheel and poor custumer service”

Written on: 30/03/2015 by Ryand436 (1 review written)

the company was polite enough when purchase being made, but once faults were found in the wheel they resisted accepting responsibility. Organising the return was slow due to apparent reluctance to accept the returned item. Their webchat function is also terrible taking way to long for a reply to a query. with this said it is better as you have a record of what they said… Read Full Review

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★★★★★

“calibre vintage alloys 8 x 17 for astra g”

Written on: 24/03/2015 by 467Pruitt (1 review written)

good service, excellent customer care would recommend to anyone looking for new alloy wheels… Read Full Review

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★★★★★

“calibre alloys”

Written on: 10/03/2015 by O'Brienwt447 (1 review written)

delighted with my purchase, the alloys came in excellent condition and the delivery was withing 1-2 days.. definitely recommend to a friend, thank you very much for your first class customer service… Read Full Review

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★☆☆☆☆

“Shocking customer service”

Written on: 10/03/2015 by Alma311 (1 review written)

One of my bolts fell out of my 3 week old alloys sent me 12 spare ones none fitted so asked for a new alloy said they would have to send it to the nanufacturer first even though there was obviously a fault said they couldnt do anything to Monday no idea of consumer law they sold the wheels there responsible never recommend them… Read Full Review

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★★★★★

“Great Place to Work With!”

Written on: 24/02/2015 by BaroneMax28 (4 reviews written)

As a consumer, it is just normal for me to carefully consider the company that I intend to work with and I just found the best one. I purchased a piece of vehicle equipment from the company and found it very cost effective and useful. Another thing I love about Wheelbase is the fact that they assign friendly and skilled customer representatives upon giving my enquiries. … Read Full Review

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★★★★☆

“Lovley Jubbly”

Written on: 24/02/2015 by Laythimus (1 review written)

Communication was awesome,as was the product,& thanks 4 the technical advice regarding the nut sizes, buy the Rims & tyre's as a package there great value,thanks troops 4 all your help. Roadhouse… Read Full Review

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★★☆☆☆

“Wouldn't Use Again”

Written on: 17/02/2015

Communication was good to begin but soon dried up when my wheels were "out of stock" and had to be ordered in despite the site saying they were in stock. When they finally arrived 2 weeks later, none of them were balanced correctly (with one having wheel weights on the OUTSIDE of the wheel!) and had chips/marks in them. Wouldn't use again I'm afraid… Read Full Review

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★★★★★

“MX5 BLACK”

Written on: 15/02/2015 by 25Dempsey (1 review written)

THE SERVICE IS OUT OF THIS WORLD SO FRIENDLY LADS WHO FIT WHEELS AND TYRES ARE A GREAT BUNCH… Read Full Review

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★★★☆☆

“double check what they are sending”

Written on: 12/02/2015

I ordered wheels and tyres on the website which said they were in stock. However I received a call to say the tyres were not available, so settled for another brand. My cars offset is 50 they sent wheels with an offset of 38, I questioned this twice but they just say they will be fine. The picture of the wheels shows black matching nuts they supplied chrome. I had to go and buy a another wheel brace as the nuts were a different size to the ones fitted, something they could check before sending… Read Full Review

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★★★★★

“Team Dynamics alloys”

Written on: 09/02/2015 by McDanielct367 (1 review written)

My alloys buckled on my car so had to get a new set. So glad I came here, very helpful and quick dispatch. All packaged well and nd look great!… Read Full Review

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