Service4Service Ltd Reviews - www.service4service.co.uk

Click here if this is your business
★★★★☆
4.3 / 5
252
83% of users recommend this
Click here if this is your business
  • Value For Money

? Ask our helpful community of experts about this product or company
Service4Service Ltd - www.service4service.co.uk - Ask a question now

Media Gallery for Service4Service Ltd - www.service4service.co.uk

Service4Service Ltd - www.service4service.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Unprofessional”

Written on: 21/04/2016 by Coynedf1945 (1 review written)

They all behave as if we are 'booking numbers'. Driver came to collect my car and left as there was no oarking to leave his own car in my area! I was never asked about parking for the driver.Driver left withn 3 minutes and then after speaking on the phone with 4-5 people including a senior manager no apology was given, no care to find a solution, and people on the phone were really unprofessional. I also had to wait for them to call me back but they never did so I had to call them and advice… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant, Professional and Reliable ”

Written on: 14/04/2016 by gregrob56 (1 review written)

Fantastic experience I could not fault it one bit, would strongly recommend! Thanks to everyone that help !!! … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Company ...5 star”

Written on: 11/04/2016 by Stevecrow56 (1 review written)

Did a fantastic job, clearly I would use them again and great value compaired to others. Recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Worst Service and customer support”

Written on: 11/04/2016 by LondonWilliams397 (1 review written)

Lost 4 days from work only to have a car diagnostic at service4service Confirmed Collection on Monday , waited till 15:00 to tell me that they will better take the car on Tuesday morning , they arrived Tuesday at 16:00 to pick the car Failing to properly communicate the problem with the car and quoted me at £800 to REPAIR abs pump when on VW dealer a NEW ABS pump is £749 Called each day to have my car back at least 2 times a day , they told me they will check who is dealing with my car… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Company ******”

Written on: 19/03/2016 by Gacegreen (1 review written)

They did a fantastic job, I would recommend this company to everyone I know. The reason being is that they showed interest and professionalism from beginning to end !!! Great Company… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“***** Great job *****”

Written on: 13/03/2016 by Tobyhail56 (1 review written)

Fantastic company, without doubt this has to be the best of the bunch out there. Did a fantastic job of servicing our Mercedes and the collection service was spot on. Well done to all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great job and very professional ”

Written on: 09/03/2016 by Billgear45 (1 review written)

From beginning to end this company support there roll in getting my car serviced, I found them professional and very helpful. Would strongly recommend them and there team are resuring. Good job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“What a joke”

Written on: 08/03/2016 by Stokes263 (1 review written)

I have used this company in the past and never had an issue, how wrong I was this time !!!! From the initial collection to the service, I was call on the day by a lady for further cost on my service for advisory work that's needed....what concerned me as the vehicle only had its MOT 3 weeks prior, the details of brakes and ball joints wouldn't be an issue in such a small space of time. Upon the information the alarm bells started to ring, I asked to speak to the service advisor I spoke to at… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant job **** ”

Written on: 23/02/2016 by Peter5uts2 (1 review written)

This company did a fantastic job, my car was returned washed and cleaned after having a full service clearly detailed with all the paperwork. The collection and delivery was spot on saving us time and the trouble of going to any dealer. Well done to all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“A totally dissatisfied customer and extremely...”

Written on: 23/02/2016 by PMHHarvey (2 reviews written)

I booked in my car, "excellent" pick up went extremely well, and they arrived at the time they said. During that day I received a call to say further work is required and could they proceed, of course "not a problem" I replied but "when will my vehicle arrive back with me" Saturday morning sir. Saturday arrived and despite me chasing many times, I finally got through to be told the wrong parts were ordered and they are currently awaiting the correct parts. I further went on to say that I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pmhharvey's Response to PMHHarvey's Review

Written on: 23/02/2016

In addition to the above I might add that this was a BMW X5 that was not out of the ordinary in terms of parts that were required.
Regards
PMH

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Admins4S's Response to PMHHarvey's Review

Written on: 23/02/2016

On behalf of S4S this review happened because we tried hard to get the car back before the weekend. Next time we will buy more time on such a big job.
Clearly the customer is happy with the work and price.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sjhughes900's Response to PMHHarvey's Review

Written on: 23/02/2016

Your experience sounds similar to mine. I will certainly not be using Servive4Service ever again.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 3 Comments
★★★★★

“Fantastic job ...”

Written on: 19/02/2016 by Neiltaylor56 (1 review written)

From beginning to end this company delivered everything going, and saved us over £300 by us not using the main dealer. Car wash washed and ran like a dream .... … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First class......”

Written on: 08/02/2016 by Julieh56 (1 review written)

Brilliant company to deal with, all round professional and on the ball. I'd recommend them for a service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My car went AWOL”

Written on: 08/02/2016 by MaggieCassidy (1 review written)

I experienced very poor service from this company. My car was picked up 90 minutes late but as I wasn't due anywhere I didn't complain. When we were contacted in the afternoon I stressed that we needed the car back that evening as it's our only car and it being Friday we needed it for the weekend. The car never arrived, slightly annoyed we waited for the office to open on Saturday morning and were assured that it would be back, at 10.30 we were told it was in transit from the place 25 minutes… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

S4Sltd's Comment

Written on: 10/02/2016

Sadly this customer issues happened just before the weekend and needed a £40.00 diagnostic report on the issue.
We refunded the £40.00 and delievered the car back.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Brilliant ........”

Written on: 27/01/2016 by Terryberry (1 review written)

Fantastic company, brilliant service and cost effective. Without doubt I found them professional and will to help and provide exactly what my mian BMW centre do. Recommend and worth every penny ...!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“All round fantastic job”

Written on: 03/01/2016 by Brianmtr68 (1 review written)

Worth trying this company, professional and very cost effective. Would use again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great job !!!!”

Written on: 17/12/2015 by Tonyco67 (1 review written)

Without doubt the best company to deal with as far as servicing go, found them knowledgable and customer service was spot on. Would recommend to anyone looking for a professional company to try them… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Professional and cost effective ”

Written on: 08/12/2015 by Gregmarston34 (1 review written)

Great company to deal with, first class service from beginning to end. Best of all the collection and delivery with a wash. I'd recommend service 4 service to anyone looking to get there car serviced A one… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant job ”

Written on: 01/12/2015 by Claireswift23 (1 review written)

Recommend hugely, without doubt did a fantastic job and hugely professional. The work done was to a great standard and all paperwork supplied when delivering the car back. Thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“** AVOID **”

Written on: 30/11/2015 by sjhughes900 (1 review written)

This is the first time that I have ever left any sort of review for anything so please believe me when I say this, use these guys with caution. I made the mistake of using Service4Service to look into a problem with my Audi. I was told that the issue was a faulty switch and it would cost £360 to replace it, I agreed and 4-days later I picked up my car. The original fault was still present, the switch hadn't fixed the problem so I have been left £360 out of pocket and I still have a fault on… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tiger2411's Response to sjhughes900's Review

Written on: 31/01/2016

I no how you feel I took my car to them to look into my abs light told me it was bearing and sensor on back wheel so I said do it when I got the car the man told me that thay are just middle man who sub out work to garages and the bill was only £243 service4service told me the bill was £360.00 If I new that from the start that they are middle man I would have not used them and what upset me more was when I drove home the abs light came on again

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Tiger2411's Response to sjhughes900's Review

Written on: 31/01/2016

I no how you feel I took my car to them to look into my abs light told me it was bearing and sensor on back wheel so I said do it when I got the car the man told me that thay are just middle man who sub out work to garages and the bill was only £243 service4service told me the bill was £360.00 If I new that from the start that they are middle man I would have not used them and what upset me more was when I drove home the abs light came on again

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Pmhharvey's reply to Tiger2411's Comment

Written on: 23/02/2016

If only I had read these reviews before using them. I have now LEARNT a valuable lesson which has cost me almost £1,300.00.

Kind regards
PMH

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Sjhughes900's reply to Pmhharvey's Comment

Written on: 23/02/2016

Sorry to hear this, I'm really not sure how these guys get away with such a poor level or service. Let's hope more people see these reviews and start taking their business elsewhere...

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 4 Comments
★★★★★

“Fantastic job ”

Written on: 26/11/2015 by Debbsgrave (1 review written)

Recommend this company and will use again in the future, without doubt professional from beginning to end. Really enjoy the collection and delivery service. Great job… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview