Vectone Reviews - www.vectonemobile.co.uk

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★☆☆☆☆
1.4 / 5
10% of users recommend this
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  • Value For Money

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Latest Reviews

★★★★☆

“Just trying it out lets see!!!!!!!!!!!!!”

Written on: 28/11/2014 by DelorHart34 (1 review written)

Just got the SIM few days back, going good so far, had few sim registeration problems, like you have to manually select Network and also input all the APN settings to get the Internet working… Read Full Review

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★★☆☆☆

“Not as advertised, and zero customer service”

Written on: 27/11/2014

I've experienced the same as others, they advertise a £5/month UK pocket saver but then keep reducing your main credit by pennies at a time until it's all gone, so it actually costs over £10/month in reality as you have to keep topping up. You get no answer on the 322 customer service number (just on hold music for well over 20 mins), and they have never responded to a single website initiated email. Pointless them having a "contact us" button on their website. Just avoid them. Not worth… Read Full Review

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★☆☆☆☆

“bad custemer service”

Written on: 21/11/2014

please please do not join u will regrat very poor no costomer service is music station u have to wait 50 min and very bad ageng they will disconect u .if u join u will seee… Read Full Review

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★★★★☆

“Agree with Value for money ”

Written on: 17/11/2014 by michaelfisher1563 (1 review written)

Agree with value for money and network... rest you guys need to try it first … Read Full Review

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★☆☆☆☆

“Avoid Avoid Avoid !”

Written on: 16/11/2014 by Scotland1314 (1 review written)

I thought I would give this company a go as they had such a good deal and so ordered a SIM card with £10 credit on it. After a week I had not received the sim so rung Vectone and spoke to someone who kept asking "you have the sim" you have the sim" after talking to this person like they were a five year old and explaining that no I had not had my sim he said they would send another and so I waited, and still nothing I must of rung four or five time to try to get a sim. After over a month I… Read Full Review

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★★★★★

“its fantastic ”

Written on: 11/11/2014

Vectione is such a good companys i have been usin vectone since a long time and i had no problem with it … Read Full Review

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★★★★★

“love this offer £10 unlimited :)))))Data”

Written on: 10/11/2014 by OLIVIAJones123123 (1 review written)

All my family is on skype most of the time and on viber and on whatsapp and on facebook... what more you expect..... Using youtube almost 2gb a day. no speed issues no internet issues no network issues... £10 what more you expect from a company...... Hope they dont read this.. they might bar my service for using internet so much… Read Full Review

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★★★★★

“Vectone is great ”

Written on: 09/11/2014 by AllanWard208 (1 review written)

I've been using Vectone for over a year and the customer service and all the other services are phenomenal… Read Full Review

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★★★★★

“Wow.... I save £20 per month ”

Written on: 09/11/2014 by sandykak (1 review written)

Wow just came as a student and I found this vectone were I keep Connected to Internet, YouTube whatsapp all the time... didn't find any problems yet for me.... The amazing thing is I keep watching YouTube all the time .... viber and what's app is what I do all day. I really want to thank vectone for keeping cheap offers.. I wonder how the company makes money keeping such cheap offers... I never been over charged or been charged for something ..... Other operators charge us so much. I… Read Full Review

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★★☆☆☆

“Poor service”

Written on: 29/10/2014 by tzLancaster97 (1 review written)

I was sitting at my computer and I had the Vectone page open in front of me because I had to contact them about something. I realised that I was dreading it just looking at the page and I realised that this has to be a terrible company to cause a customer to feel like that. Why - I initially got onto Vectone because there was an a good data pocket offer. It must have been mentioned somewhere in small print but I had no idea that the offer was temporary and the price hiked up again soon after… Read Full Review

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★☆☆☆☆

“STAY AWAY ”

Written on: 23/10/2014

During your "pocket saver" period they will charge you odd, small amounts for some calls and data transfer which should be included in your allowance. I was on £5 saver and they stole about £4, so it actually costed me £9 for 150m, 500MB data which I haven't even used. Rubbish. There is no point of talking to their "customer service" - they will not reply to your emails and each 322 call is finished with "transferring your issue to their team" and nothing happens… Read Full Review

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★★★★★

“Great low cost network ”

Written on: 14/10/2014 by Aiste (1 review written)

Higly recommended low cost mobile network. new Vectone all in one bundle covers all you need, unlimited internet and sms also you get 500 min for call UK and international. The best plan ever comparing with lyca or giffgaff where for same £10 you only get 1 GB. Vectone runs on EE network so never experienced coverage problems. Only couple of month with Vectone and had lot of daubs after reading reviews, but they answered all my questions and I am really happy for now. If you looking for great… Read Full Review

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★☆☆☆☆

“The worst ever mobile network”

Written on: 05/10/2014 by Chana1990 (1 review written)

Since day one I have been experiencing problems with them. they promissed to move my number in one day. I had to chase them after 2 days and it was finally done after 4 days. It looks like there are only a couple of people in the call centre as I have only called them 5 times and talked to the same lady 3 times. I think it was the same person as I could not understand a word from what she was saying. Now this rubbish VECTONE network hasbroken sometjhing and I cannot receive any text messages… Read Full Review

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★☆☆☆☆

“0 Star, AVOID!”

Written on: 04/10/2014 by 196Fowler (1 review written)

From my own experience I do agree with all the bad reviews and evnt 0 Star is Too much not as a rating to vectone… Read Full Review

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★☆☆☆☆

“Worst mobile network EVER !”

Written on: 30/09/2014 by 118Crabtree (1 review written)

First of all: one star rating score is already too much!!! Why I can't select none ? Because of confusing billing system and being charged twice for the same top up (three or four times) I decided to change network so I sent an email at Customer Services on 9th of September asking for PAC code. Got the reply next day asking me my details which I did the same day. Nothing received after... One week later, on 16th, I sent another email to remind them I'm still alive and waiting for the PAC code… Read Full Review

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★☆☆☆☆

“Limited calls, data, wasting time by customer service”

Written on: 30/09/2014 by Chikoom (1 review written)

This company is untrustworthy becouse when i bought a pocket bundle i didnt get what i had to . No unlimited internet, charged me several times for nothing . Please Avoid this company !!!!!!!!… Read Full Review

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★☆☆☆☆

“liers”

Written on: 27/09/2014 by Matthew494 (1 review written)

unlimited data is limited!!!!!! Have it all for just £10 packet - limited to 3000mb… Read Full Review

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★☆☆☆☆

“Very poor and confusing billing system and poor...”

Written on: 22/09/2014 by mmMacKinnon434 (1 review written)

Very poor and confusing billing system and poor customer service I switched to them 2 month ago for the deal £5 for 300 minutes. They charged me twice for the first month. Then they blocked my call because they said I was in debt of some money. I rang them then pay by my card. The next month they still billed me for the amount which I already paid. I rang them but one of the staff said I need to wait until Monday because the staff in charge of the billing is not in office… Read Full Review

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★☆☆☆☆

“stay away - it'a rip off”

Written on: 20/09/2014 by Girrts (1 review written)

Ordered free sim card - never received it. Bought to call to Latvia - advertised as 1p per minute. but sometimes for same number they charge you 15 sometimes 1p.called customer service - was promised to receive refund in 24h. Never happened. Week later tried to do online top up. First time got screen transaction failed , did it with 2nd time. A week later my bank statement shows I was charged twice, only 1 top up money was put on my card. Call center can not help. Wrote written e-mail complaint… Read Full Review

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★☆☆☆☆

“Very poor customer service stay away friends rip off”

Written on: 18/09/2014 by Jadynk335 (1 review written)

Please please guys stay away from this company total rip off take money from your card every month no active SIM card poor poor customer service like they are still in developing countries… Read Full Review

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