Sofa-Sofa Reviews - www.sofasofa.co.uk

★★★★☆
4.3 / 5
421
86% of users recommend this
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Latest Reviews

★★★★★

“sofa and chair purchased”

Written on: 14/05/2015 by Dalton228 (1 review written)

Easy to order. Samples arrived quickly. Luca 2 seater sofa and chair is excellent quality. Delivery team were polite and efficient. Happy customer!… Read Full Review

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★★★★★

“Our pink sofa”

Written on: 12/05/2015 by Monachorum (1 review written)

Lovely comfortable sof ,looks great in our room Very disappointed in the arm covers they are not made from the same batch of cloth as the sofa so look awful in place the colour match is not good… Read Full Review

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★★★★★

“Altogether excellent”

Written on: 12/05/2015

A quality experience - very responsive to my questions, delivery exactly as expected, and a quality product… Read Full Review

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★★★★☆

“Excellent value ”

Written on: 10/05/2015

Loved the shade of grey deep slate good value of the money though not as firm as I would of liked My mum got here's a couple of years ago and it was excellent though from a more expensive range so thought I would give them a try would recommend all prince ranges… Read Full Review

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★★★★☆

“Quick, friendly and cheap”

Written on: 10/05/2015 by 31Crawford (1 review written)

Friendly staff and delivery men. Good quality, affordable sofa. Initially the wrong sofa was ordered by the shop assistant, but after a few phone calls it was sorted. We could have done with more communication from customer service when there was discrepancy about which sofa had been ordered. All sorted in the end… Read Full Review

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★★★★★

“Excellent delivery guys brought our second sofa from...”

Written on: 10/05/2015 by Arabellam38 (1 review written)

Excellent delivery guys brought our second sofa from Sofa Sofa. Love it… Read Full Review

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★★★★★

“excellent service”

Written on: 10/05/2015 by McCannzd257 (1 review written)

we went to the expo at hammersmith and was amazed at the choices. It helped make the final decision on which sofa we wanted. the ordering was simple and straightforward. The delivery couldn't have been better, perfect day and time for our busy schedule. Can't praise this company enough… Read Full Review

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★★★☆☆

“Product OK for the price but delivery terrible”

Written on: 08/05/2015 by 277O'Neill (1 review written)

This was the fourth sofa bought from the company. Whilst the quality in relation to price is good, the delivery conditions are awful. The main problem is that there are only 2 dates proposed per month, so if you happen to be away or busy, as we were, there is no alternative but to wait until the next month. Hence we had to wait 3 months for the sofa to be finally delivered. You are also not given a time, so we waited in all day and it finally arrived at 9 30 pm ! We were prepared to pay… Read Full Review

Sofasofaaftersalesteam's Comment

Written on: 08/05/2015

Dear 277 O'Neill
I am delighted you have bought four sofas from us ( we must be doing something right?) but of course we are very disappointed with your comments regarding our delivery service. I must however reply that the facts of this review are untrue. SofaSofa offer a specific day and a three hour window for delivery to all addresses in mainland England and Wales plus the majority of Scotland. If you are unable to accept the date and time, we offer a subsequent date ( which may be within a week if you live in urban areas) or two weeks if you live in a more remote rural area that we only visit every fortnight. This service is provided using our own fleet of vehicles and a two man delivery crew who will position your furniture in the room of your choice and remove all packaging for the maximum price of £49 for all deliveries to England, Wales and most Scottish addresses.
I would be delighted to communicate with you directly about your review but unfortunately your review has been placed using an anonymous pseudonym and therefore I do not have your direct contact details.
Yours sincerely
Lloyd Ridgwell
CEO
SofaSofa

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★★★★★

“great value”

Written on: 08/05/2015 by 181McCabe (1 review written)

This was a great buy , value for money but great quality… Read Full Review

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★★★★★

“excellent service”

Written on: 07/05/2015 by moomooville (1 review written)

Easy quick ordering service with well trained polite staff. Sofa arrived when promised. Exactly what I wanted. Right shape, colour and fabric. Will definitely use again… Read Full Review

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★★★★☆

“VERY GOOD COMPANY TO DEAL WITH”

Written on: 07/05/2015

We were extremely pleased with sofa/sofa. Contact from the firm was very good, even got a Sunday call to give us a recommendation. Website was very easy to use. Excellent delivery time and our sofa and two chairs are very good value for money. Having spotted the firm in a magazine we are so glad that we decided to go with sofa/sofa. If you also decide to go with this firm then we feel sure you will not be disappointed. Highly recommended… Read Full Review

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★★★★☆

“Newport sofa and chair”

Written on: 07/05/2015 by Sueweir (1 review written)

Excellent service and prompt delivery by two very pleasant men. Extremely good value , lovely colour and comfortable. My only slight niggle is that it was rather untidy looking but I have solved this by attaching Velcro to the base and edge of the fabric thus making it taut and much tidier, would happily pay more to have this added at the factory. Also slightly concerned that the cushions on the settee are already sagging despite be bounced up daily though this is probably due to my husband… Read Full Review

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★★★★★

“Excellent service from helpful phone operators and...”

Written on: 07/05/2015 by Lake89 (1 review written)

Excellent service from helpful phone operators and very efficient delivery men. Very pleased with the colour and finish of the item we ordered. Hard to beat on price. Fast and efficient method of purchasing furniture… Read Full Review

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★★★★★

“Best service ever”

Written on: 07/05/2015 by Corey94 (1 review written)

No Hassle. No Fuss. Delivered on time. Quality of goods fantastic. Would recommend to anyone… Read Full Review

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★★★★★

“Comfortable and good value. Excellent communications.”

Written on: 07/05/2015 by 132Hatch (1 review written)

Comfortable and good value. Excellent communications… Read Full Review

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★★★★☆

“new sofa”

Written on: 07/05/2015 by Raymond163 (1 review written)

I would recommend a sofa from SofaSofa. Very affordable, good quality. The only problem was the length of time for delivery, but this was due to a driver being ill - the customer care service was excellent and very friendly… Read Full Review

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★★★★★

“Happy with service”

Written on: 07/05/2015 by GerardoDaly129 (1 review written)

I'm happy with the service provided and would use your company again. Was kept up to date through out the whole process which was reassuring. The sofa looks great. Love the colour and style looks exactly like on your website. There is nothing negative to say… Read Full Review

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★★★★★

“Never disappointed!”

Written on: 07/05/2015 by Kylep402 (1 review written)

Been buying sofas from SofaSofa for 20 years and never disappointed with their products... and GREAT value for money! … Read Full Review

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★★★★★

“Excellent product and service.”

Written on: 07/05/2015 by Devine469 (1 review written)

I have bought two products from SofaSofa, most recently a sofa for my newly decorated sitting room. The product was delivered earlier than anticipated (at a far more convenient time than I first thought) and the delivery men were friendly and efficient. They brought the sofa in and removed all packaging. They were supposed to deliver the sofa on a Friday morning but, as they were passing on the Thursday night knocked on the door to see if they could deliver. I was really impressed with such… Read Full Review

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★★★★★

“Fantastic Service!”

Written on: 07/05/2015 by ttHarvey153 (1 review written)

Have used Sofa Sofa numerous times now and have to say would not buy a sofa from anywhere else. The prices are fantastic and the service is second to none!… Read Full Review

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