Sofa-Sofa Reviews - www.sofasofa.co.uk

★★★★☆
4.4 / 5
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Latest Reviews

★★★☆☆

“Poor after-sales”

Written on: 21/11/2016 by obCooley9 (1 review written)

We decided to replace our Kirkdale sofas which had given us good service for 20 years, so we visited the Sofasofa showroom in Wales. Customer services good pre-sale. Pleased with our new sofas, although found the seat cushions too firm (hopefully they will get more comfortable in time).Delivery on time. However, we decided to return some small items. We waited in all day on collection day - kept updated by driver but eventually he did not have time to collect. Had to ring a week later to… Read Full Review

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★★☆☆☆

“Brown material went orange in four months! "Direct...”

Written on: 12/11/2016 by Janelley35 (1 review written)

The covers I ordered (Madrid sofa and chair, Kingston Mocha) have faded (on
the chair, on the arms). Customer service said this was because of direct
sunlight, as the chair is in the window. She said I should have bought
leather if I wanted the colour to stand up to sunlight better. This fading
has happened after four months!!

The last chair I had from a big sofa retailer, in the same position, was
fine for twelve years, only fading slightly during the last year or so (and
after

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★★★★★

“Great quality, great price”

Written on: 02/11/2016 by Howellcw250 (1 review written)

We were very pleased with our sofa from Sofa Sofa! Everything from the customer service (I had changed my mind about colour a couple of times), to delivery was superb. The sofa is great quality for a very reasonable price. We would definitely recommend to friends Thank you Sofa Sofa! … Read Full Review

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★★★★★

“Excellent service and quality. I wouldn't buy a sofa...”

Written on: 29/10/2016 by Parker33 (1 review written)

Excellent service and quality. I wouldn't buy a sofa anywhere else… Read Full Review

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★★★★★

“Superb quality and value for money ”

Written on: 29/10/2016 by ssKerr162 (1 review written)

Delighted with purchase and customer service… Read Full Review

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★★★★★

“Excellent Service & Quality Furniture”

Written on: 28/10/2016 by 406McLeod (1 review written)

Ordering was easy, delivery was prompt and efficient, and we are wholly satisfied with our new sofa, chair, and footstools. The furniture is all well made and comfortable… Read Full Review

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★★★★★

“Well done Sofa-Sofa”

Written on: 27/10/2016 by yoCostello198 (1 review written)

The sofa was delivered ahead of the projected date which was fantastic! The delivery man carried the sofa into the sitting room and removed all packaging, taking it away with them. The delivery took about a quarter of an hour. I am so pleased how our room looks now and the sofa is also very comfortable to lounge on. The spare set of matching covers went on to our original Oakridge sofa perfectly. Our cat approves of it and the dogs also ask to sit comfortably… Read Full Review

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★★★★★

“Excellent Furniture and Service”

Written on: 27/10/2016

We ordered a fabric covered chair and later, a leather Chesterfield sofa. In each case, the delivery arrived on time and the delivery team were pleasant, efficient and friendly. We were let down by another company and were left without a sofa at the time of ordering, and when I explained this to the Sofa Sofa phone representative, they were able to deliver our new sofa in a shorter time frame. This was really appreciated. We have had both items for a few months now and they are comfortable… Read Full Review

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★★★★★

“Great product and great service”

Written on: 27/10/2016 by Sloanjq38 (1 review written)

The sofas were just as we expected from the picture, the ordering process was straightforward and the customer service was great. Very happy… Read Full Review

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★★★★☆

“Leather Chair”

Written on: 27/10/2016 by Wootenzx99 (1 review written)

Very easy to get out of, having joint problems this was my main reason for the purchase. Comfortable to sit and Leather quality feels very good… Read Full Review

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★★★★☆

“Great custom made product.”

Written on: 27/10/2016 by Petersontu206 (1 review written)

My sofa was completed on time. It us stylish, solid and practical. Great colour and really comfy… Read Full Review

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★★★★☆

“Newport sofa”

Written on: 27/10/2016 by Andrews140 (1 review written)

Good service from sofa sofa. We chose foam seat cushions to save having to flump up fibre cushions. And they do look smart. But the foam is rather firm, comfy but not quite as comfy as an old multiyork sofa we have. However they are a reasonable price. I also ordered a few metres of matching material (also very reasonably priced) to make arm caps and enough to use as a throw to cover seat and back as we have dogs and grandchildren! Altogether I'm happy with the sofa… Read Full Review

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★★★★☆

“Furniture for me”

Written on: 27/10/2016 by usMcDougall465 (1 review written)

Sales very good.pleased with furniture.took longer to arrive than we hoped! But never mind… Read Full Review

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★★★★☆

“A day out well worth it.”

Written on: 27/10/2016

Instead of ordering from the catalogue, we decided to visit the factory shop in Wales.In doing so we were able to see all the suites available and try them out which we thought worked out better. We selected 2 settees which were delivered on time and are very pleased with them… Read Full Review

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★★★★★

“Very pleased”

Written on: 26/10/2016 by 22Tennant (1 review written)

The assistant at the store was very helpful and knowledgeable about the suites. We settled for a leather suite and are really pleased with it. plenty of choice. Would definitely recommend your company… Read Full Review

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★★★★★

“Bestest ”

Written on: 26/10/2016 by LeahLucas (1 review written)

I was amazed at the customer service I had all by phone, and very satisfied with quality and standard of furniture, very comfortable, most pleased as I had walked around so many showrooms to no avail was a bit uneasy at buying from a brochure only but couldn't be more happy with product, staff couldn't have been more helpful… Read Full Review

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★★★★★

“My new Sofa”

Written on: 26/10/2016 by JettHutchinson (1 review written)

I am very happy with the service I had from SOFA SOFA and my new sofa is excellant… Read Full Review

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★★★★☆

“Monaco 24 hour”

Written on: 26/10/2016 by fpSantiago366 (1 review written)

Our Monaco sofa bed is great, BUT the cushions went soft quite quickly and we are already thinking of having to replace the foam inside The service we received from you was excellent and the delivery was before time expected and the delivery men we superb, we would have no hesitation in returning for another settee or recommending you to all of our friends and family… Read Full Review

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★★★★★

“Well done Sofa-Sofa”

Written on: 25/10/2016 by MiddleCairncake (1 review written)

The sofa was delivered ahead of the projected date which was fantastic! The delivery man carried the sofa into the sitting room and removed all packaging, taking it away with them. The delivery took about a quarter of an hour. I am so pleased how our room looks now and the sofa is also very comfortable to lounge on. The spare set of matching covers went on to our original Oakridge sofa perfectly. Our cat approves of it and the dogs also ask to sit comfortably… Read Full Review

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★★★★☆

“You get what you pay for”

Written on: 25/10/2016 by kgDwyer1978 (1 review written)

I'm not sure why I'm only being asked for my review over 18 months since I purchased my sofas. We went to the factory show room rather than buying from a catalogue which really helped. We are happy with the quality and when we had a small issue with a zip on a cushion they sorted it quickly and for free. They are not the cheapest, and we paid more than we expected as we had missed their sale but we're pleased with them and always have good comments on how they look… Read Full Review

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