Sofa-Sofa Reviews - www.sofasofa.co.uk

★★★★☆
4.3 / 5
505
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Latest Reviews

★★★★☆

“GOOD COMPANY TO DEAL WITH”

Written on: 27/08/2015 by ErnestoHolbrook155 (1 review written)

It is very easy to place an order with this company and they are efficient and great value for money. This is the second sofa we have purchased from them which says a lot. They quote a delivery date and time slot and stick to it which is very efficient… Read Full Review

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★☆☆☆☆

“Why?”

Written on: 26/08/2015 by oldash (1 review written)

We ordered a leather footstool and paid over £300 for it and was told that it would be delivered on Friday 30th August. Today, the 26th August we were called by a not helpful person from Sofa Sofa saying that the material for the footstool hasnt arrived and they don't know when it will!!! I ask you, how can they give a delivery date when the material hasn't arrived and the footstool hasn't been made? The person on the phone offered no other explaination, offered no alternative or compensation… Read Full Review

Oldash's Response to oldash's Review

Written on: 27/08/2015

After being made aware of the issue the CEO of Sofa Sofa has resolved it and sent an email to explain the situation. Sofa Sofa have sourced material for the ottoman and will be delivering it as promised.
Many thanks to Mr Lloyd for preventing my wifes complete breakdown and, if I might make a suggestion, get your staff to make their own decisions before the customer gets upset.

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★★★★☆

“affordable, comfortable quality sofa”

Written on: 26/08/2015

I would have given a 5-star rating but for the very limited delivery window SofaSofa provided with this order. All the same, the price for this quality, attractive sofa is unbeatable, and for a little extra I have loose covers protected against stains and spillages for the foreseeable future. Service over internet and phone was exceptional. I have already recommended SofaSofa to several people… Read Full Review

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★★★★☆

“hardness of seats”

Written on: 26/08/2015 by 150Jones (1 review written)

We are very pleased with our Florence range sofas but when they arrived the seating was very hard, much harder than thee sofa in the showroom. We considered returning them but telephoned first. We were told over the phone that these sofas soften after a little use and so they have. We were also told that you get many phone calls about the same issue. I would suggest some information is sent out with the sofas to avoid this problem… Read Full Review

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★★★★★

“Amelia Sofa”

Written on: 25/08/2015 by JerryLake (1 review written)

Really pleased with my sofa. The order was delivered promptly, the delivery men polite and helpful and the sofa was set up by them. My only problem was that I would have liked a footstool at the same height to make it an L-shape for modern living rooms. SofaSofa are addressing this - so again, top marks… Read Full Review

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★★★★☆

“Spot on”

Written on: 24/08/2015 by Nunez175 (1 review written)

Happy with all of it. Delivery team did an amazing job. Would 100% recommend… Read Full Review

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★★★★★

“3 seater and 2 seater sofa”

Written on: 24/08/2015 by leLopez488 (1 review written)

Fantastic purchase, fantastic communicaition, delivered when they said they would, lovely delivery men who unpacked it and placed it where I wanted it to go. Great value for money and just like the photo on the website and it was so good to get free samples of all the colours before deciding. Would recommend to anyone… Read Full Review

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★★★★★

“Good value, quality & service”

Written on: 24/08/2015 by Moore96 (1 review written)

No problem order; excellent, well-informed and delighted with sofa and footstool. … Read Full Review

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★★★★★

“All I wanted.”

Written on: 24/08/2015 by Corbin381 (1 review written)

I can't be long winded with this review. Suffice to say from start to finish of the deal I was really well looked after with information and ended up with exactly what I wanted, two superb sofas for a very reasonable price… Read Full Review

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★★★★★

“Excellent service as always”

Written on: 24/08/2015 by 371Turner (1 review written)

This is the third sofa I have bought from Sofasofa over the past few years, and I have always had excellent service. Good quality sofas, excellent prices, nice colours and very helpful friendly staff… Read Full Review

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★★★★★

“Sofa/chair review”

Written on: 24/08/2015 by 400Martinez (1 review written)

Delivered early as requested, delivery men were very cheerful and helpful. Pleased. With every aspect of ordering from beginning to end. I would certainly go back to SofaSofa in the future. The prices are very good, I have remove able covers but not taken them off yet, so can't comment on that aspect yet… Read Full Review

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★☆☆☆☆

“Poor service and quality”

Written on: 23/08/2015 by Mariam207 (1 review written)

Terrible service! Quick to take your money not so quick to give you it back! After just a few sits the colouring is disappearing! Really disappointed!… Read Full Review

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★★★★★

“Very good”

Written on: 23/08/2015 by PriscillaMcGregor (1 review written)

Very patient staff able to spend all day looking for what we wanted. Only disappointment is that a bespoke sofa, starts at a top end of the range, plus the bespoke element,bringing the cost too high, Would have been happier if the basic sofa price were charged , then the bespoke element added on… Read Full Review

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★★★★★

“Impeccable”

Written on: 23/08/2015 by EmmaGibson174 (1 review written)

Beautiful products, good customer service and nicely delivered. Top marks… Read Full Review

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★★★★★

“Fast, efficient and excellent quality. ”

Written on: 22/08/2015 by FatimaLane280 (1 review written)

Friendly staff helped us chose just the right sofa. The showroom was spacious and clearly laid-out. The delivery worked well. Overall an excellent experience---many thanks indeed… Read Full Review

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★★★★☆

“Does what it says on the Sofa, Sofa”

Written on: 21/08/2015 by LuisDwyer (1 review written)

We have dealt with Sofa Sofa before and have always been happy with the service - from order to delivery. But cost is the main factor and is very competitive indeed, compared with rival companies. More to the point: the sofas look great and are extremely comfortable. Negatives? None I can call to mind… Read Full Review

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★★★★★

“First class”

Written on: 21/08/2015

From order to delivery, a first class service. Items very good quality. Would definitely use again… Read Full Review

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★★★★★

“Good Value”

Written on: 21/08/2015 by DDally (1 review written)

Extremely happy with purchase. Loose covers great. Easy to change and wash. Would recommend Sofasofa to any friend or family. Need to turn cushions often. Good service. Only disappointment was waiting time from ordering to delivery but was delivered when said it would be… Read Full Review

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★★★★★

“Excellent service and products”

Written on: 21/08/2015

Really good service from beginning to end. Very pleased with our sofas and chairs. So much so, we have just ordered another sofa in a different style… Read Full Review

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★★★★☆

“Armchair purchase”

Written on: 15/08/2015 by Marina393 (1 review written)

We bought two armchairs, one of which was too big for our room. Sofa sofa came and collected it without question. ithe Service was excellent, the chair we kept is lovely. Good quality. … Read Full Review

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