written by Chilli81 on 18/03/2024
Firstly my service and MOT was delayed by 3 days, informed on day it was due to be collected. Then car was collected very late midday in fact. Then car garage would not release car until service stop had paid them, with them adding on a hidden fee at the end even though I had paid in advance. To top it all off, by the time I had actually managed to get ahold of customer services, the garage had closed leaving me with no car to get to work. I''ve never been so angry with a service in my life. DO NOT use this company.
written by Shamar88 on 08/03/2024
I have booked a MOT and full service with them . They collected my car in the morning. By after one of staffs phoned me car engine has some issues and to fix that problem they asked me to pay more than £600. By evening the delivered the car. After few days car showed engine problem. Then I have contacted them. They told me that they got anappoinment for me where they did the repair. I had gone there and told them about this issue .They were surprised because they were unaware about this appoinment.Then I came to know that they had only did mot and full service . They did not do anything for engine . Again I had contacted them but not responding to me. I wasted my money and time . So not recommending to anyone.They are just like bandits.
written by Spacesp11 on 08/03/2024
I've got a 2.0 A1 competition 4.0. I put it in for a full service and MOT. It was driving absolutely fine and had no engine lights or errors on it prior to going into the garage. I've just been invoiced this: REMOVE & REFIT : WINDSCREEN WIPER - BLADE/S (MOT FAIL) £145.00 RENEW : BRAKE FLUID (SERVICE ADVISORY) £140.00 INVESTIGATE : ENGINE MANAGEMENT LIGHT (SERVICE ADVISORY) £265.00 REMOVE & REFIT : SHOCK ABSORBER/DAMPER (ONE) (REAR SUSP.) LEFT (MOT FAIL) £667.88 PERFORM : LIFETIME FUEL TREATMENT AND ENGINE FLUSH (SERVICE ADVISORY) £135.00 when a driver brought the car back from the garage where the work was actually done he had no idea about all these charges and said they were not from the garage but were from servicing stop
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