Servicing Stop Ltd Reviews - www.servicingstop.co.uk

River Front, Middlesex, London, EN1 3TF
★★★★☆
3.6 / 5
1396
69% of users recommend this
  • Value For Money

Description (provided by business)

Since being founded in 2008, Servicing Stop has been revolutionising the way we get our cars serviced, with the sole intention of making the experience better for the customer. When you book your car service with Servicing Stop, you’re booking with the UK’s most convenient car service provider. With a unique system that includes FREE collection and delivery from any location you choose, before and after the service;all our car services come with a 12-month parts and labour guarantee, offering unrivalled peace of mind until it’s time for your next service. With an enormous network of over 1500 garages nationwide, Servicing Stop makes car servicing easy with no hassle, and no fuss. Don’t delay, book today!
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

“totaly dissopointed stay away ”

Written on: 27/09/2016 by 112Reeves (1 review written)

full service not carried out engine failed sparking plug next day blamed supplier replaced all new disk & brake pads ok rest I cant find the right words & dont complain because its pass the buck time.To get my car back I had to take the driver back garage used 26 miles round trip & I live in the town full of garages… Read Full Review

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“Unreliable service, do NOT use”

Written on: 25/09/2016 by GisselleArsenault347 (1 review written)

Car booked in with date given by Servicing Stop, a week later! Arranged collection of my car by them. The day before, Servicing Stop informed me they cant do the date they gave me! Also they cant collect my car as promised! I was expected to deliver it! The point in choosing this company was they collected and dealt with my MOT, not a do it yourself service! Very disappointed at the rubbish service and having to find a reliable garage at such short notice on a Sunday… Read Full Review

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“fast but poor”

Written on: 22/09/2016 by cooljools (1 review written)

They came for car for a full petrol service. and brought it back very quickly. I only had a service because was going on a long distance holiday, and didn't want it breaking down. It broke down near our destination. Called out AA they said spark plugs weren't even tightened - which caused the car to lose power. However it was also found the exhaust was corroded. They never mentioned this to me. Also the timing belt was loose and about to break. Surely service stop should have noticed this and… Read Full Review

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“Choose Servicing Stop if you have very deep pockets!...”

Written on: 22/09/2016 by seabro (1 review written)

I made the mistake of choosing Servicing Stop once for my MOT, and as per the reluctance I had from the beginning, it turned out to be a big mistake. Did I really think I could have someone collect my car, take it away, MOT it and drop it back to me for twenty pounds? Deep down I knew it was too good to be true. My trusty MX5 had always sailed through MOTs and now it was for sale. The MOT was not due but I was putting 12 months on it for sale purposes. The only reason I chose Servicing Stop… Read Full Review

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“Don't like being taken for a fool”

Written on: 20/09/2016 by Momkey11 (1 review written)

Service and mot booked at really good price. Car collection great and the young lad explained everything that would happen. My issue was when the call centre called me and told me car had passed but a couple of things were noticed during the service and needed doing. He told me the brake fluid needed changing!. I pointed out this was done on my last service, he then replied oh in there was nothing in last years service page to say it had been done but hie will tell the garage not to do it… Read Full Review

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“OK if you avoid the upselling”

Written on: 16/09/2016 by Chavez343 (1 review written)

The agent phoned me and told me that there was a dangerous amount of water in the brake fluid and it needed replacing. I researched this - found the mechanic who was doing the service and discovered there was only 1percent moisture - needs replacing if over 3 percent - usually increase by 1 percent per year Hence it was very safe and did not need replacing Basic service is cheap - but they make their money bu upselling. This is borderline dishonest. It is difficult for lay people to work out… Read Full Review

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“OK if you avoid the upselling”

Written on: 16/09/2016 by Chavez343 (1 review written)

The agent phoned me and told me that there was a dangerous amount of water in the brake fluid and it needed replacing. I researched this - found the mechanic who was doing the service and discovered there was only 1percent moisture - needs replacing if over 3 percent - usually increase by 1 percent per year Hence it was very safe and did not need replacing Basic service is cheap - but they make their money bu upselling. This is borderline dishonest. It is difficult for lay people to work out… Read Full Review

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“Low price servicing for £90 but then they try and add...”

Written on: 16/09/2016

Low price servicing for £90 but then they try and add extras £50 for ant freeze,£40 for brake fluid, £25 for (special oil ) and £50 for a fuel treatment. I didn't get any done but if I had would have added another £165 to the price......makes you wonder if the work has been carried out properly… Read Full Review

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“AVOID AT ALL COSTS”

Written on: 10/09/2016 by mjChoate422 (1 review written)

The car was taken for a "Full" service it came back worse than it went in. Had a smell of oil for days and half the jobs on check list were missed. They claimed to have changed the diesel filter on my petrol car. I complained as was told to pay £80 for an independent inspection at my cost to prove the work was not done. I also questioned the claim they are Dragons Den winners and they said yes we won but did not actualy get a deal done as it was withdrawn after the show. This is a clear false… Read Full Review

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“Shocking - do not use”

Written on: 08/09/2016 by RhiannaHouston224 (1 review written)

Booked in for a service and mot with 2 weeks notice, I was called the DAY BEFORE it was due after 4.30pm to say it was cancelled as the garage had no space. Apparently their policy is to try and book you in to a garage 2 days in before your selected date - can understand why places would be full! No apology just told that's how it is. They wanted to reschedule for a weeks time but this isn't convenient as my mot is due and I already took a day off work for this booking, wouldn't risk it… Read Full Review

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“Don't touch with a bargepole”

Written on: 07/09/2016 by Elephantintheroom (1 review written)

Used this service stop Ltd for the first time. Firstly they were 1.5hours late. Then a scruffy bloke with a scrap of paper turned up. Almost refused at that point. They then contacted and doubled the price with a series of dubious requirements. I queried what they were and was told that the person dropping the car would point them out. However you can't get your car back until you pay. When the car arrived with the same scruffy man I ask him to point out what has been done on the car. He is… Read Full Review

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“Beware, Appalling Service”

Written on: 07/09/2016

I would not recommend the use of this service to anyone. My car was not collected on time and it was returned without the service and MOT being completed, and after the quoted price was almost doubled following what was quoted as being "necessary work" being undertaken. Following the car being returned to the garage for completion of the work, without any reason or explanation being given, it was not returned the same day. A truly appalling level of service… Read Full Review

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“Excellent service from SERVICESTOP”

Written on: 06/09/2016 by ChristopherO (1 review written)

this is the second time i have used servicestop and again was not disappointed, On the 5/9/2016 i received a call before 10am to say that there was a delay in picking the car up and they would be there at 11.30, this was ok as i was not going anywhere anyway, gentleman arrived at 11.30 and proceeded to take photos of any damage to the car, gave him the keys and off he went saying that he would return the car between 5 and 6. received a phone call from servicestop notifying me that there would… Read Full Review

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“Excellent service throughout”

Written on: 06/09/2016 by EvelinJames6 (1 review written)

Fantastic service, from booking to been dropped off. I needed to change the date i had booked in, all done no problems and second confirmation email sent out. Kept up to date throughout and the garage even cleaned my car before bringing it back to me. Cannot fault servicing stop at all and well done for finding me a fantastic garage. I will be recommending to friends and family… Read Full Review

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“***************BEWARE ALL 5* REVIEWS ARE THEIR MADE...”

Written on: 05/09/2016 by Hawkinskv302 (1 review written)

I have had a bad experience with them two years back but was attracted by 50% offer. They picked up the car on time, and then had a call from the call centre claiming my rear tyre needs to be changed, headlight bulb is not working (which is not true). Break Oil is dirty and pollen filter needs to be changed but the amount they are charging is very high from the market price almost double .. I am 101% sure they hv put substandard company tyre costing 30s where they charge 75 Brake fluid… Read Full Review

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“No help with complaints and charged a fortune”

Written on: 04/09/2016 by Johanl374 (1 review written)

I used servicing stop as the cost was low for the service and MOT, but they then charged me a fortune for additional works to pass, and then the car was returned to me with the engine management light on. When I called to ask for this to be resolved they said they had spoken to the garage and I had agreed with the garage to bring the car back in, which was not the case I didn't even have a number for garage, and they then said it was my problem to resolve. Rubbish at dealing with problems… Read Full Review

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“Rip off merchants”

Written on: 26/08/2016

Please avoid Servicing Stop. They rip off customers and garages as well as give garages they sign up a really bad rep. Car in for full service and MOT via Servicing Stop (SS). Yes local garage called and collected on time, great. Then SS call and say failed MOT. Cost for minor parts to pass MOT and some extra service bits over £500 from original quote of £110. Declined work and said return car - yes you can do this! Actual work cost found out later - which was needed, fair enough - was just… Read Full Review

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“not hassle free”

Written on: 26/08/2016 by dreakahn (1 review written)

Had my car serviced via one of servicing stop gargaes Car returned with empty coolant bottle paid double the amount that I would have paid my local garages but my local garage mechanic was away and I had to go away on holidays approached servicing stop as they claim to be a "HASSLE FREE service and cost effective" I would strongly recommend to find the garage yurself locally if you cant afford service from dealer. … Read Full Review

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“breaks things that were not broken”

Written on: 26/08/2016 by Dean284 (1 review written)

really expensive and the broke stuff that had been ok before they got their hands on my car!… Read Full Review

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“Avoid!!!!!”

Written on: 24/08/2016 by kelhug (1 review written)

Avoid using service stop, their customer service is horrendous. I have been awaiting over 2 weeks for a call back & im still waiting. I have called on several occasions & emailed their customer service team & getting no where even though I have been promised a call back every time I have called. The only thing they got right was picking my car up from my work place apart from that a complete waste of time. I was stranded in work due to service stop forgetting to send me the link to make payment… Read Full Review

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