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Latest Reviews

“Great service ”

Written on: 14/04/2014 by Nyla147 (1 review written)

Needed an urgent service on my van as my mechanic had let me down at the last minute and I had only one day booked off work in which to get the service done. Found this company on Google and gave them a go and to my suprise everything went well. Van was picked up in the morning and returned in the afternoon service all done. Paid online really quick and easy process. Would highly recommend this company. … Read Full Review

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“Great first time, disaster next time”

Written on: 11/04/2014 by PeterGB75 (1 review written)

Servicestop were good when we first had our BMW serviced. The next time it went in for a repair the service was a total shambles. We had to chase to find out what was going on, they ended up having the car for 5 days and didn't update us on when it was coming back. They failed to deliver the car back on the day they said they would. When they did finally deliver it back it was not at the agreed time. They are good for servicing a car otherwise their I service is very shabby. No apology either… Read Full Review

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“Serving and MOT”

Written on: 11/04/2014 by 103Koenig (1 review written)

Seamless service. It does what is says on the tin. Collected serviced, phoned re any probs, sorted and delivered back on time. Takes all the stress out of mot. Good service, good timing. Polite service. Have recommended to others… Read Full Review

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“Not Good”

Written on: 10/04/2014 by tt.tharindu (1 review written)

1. i very clearly advised the servicing stop and the garage that i need the car back before 5.45 however I got the car back at 6.30pm and i had to stand outside my office with wife for 45 minutes which is not acceptable. 2 i have very clearly instructed 2 things to fix when i handed over the car to the person who came regrettably none of these were done 3 booked this service for 18th April (good Friday) previously and clearly asked whether the garage is open on this day. i was given 100%… Read Full Review

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“Highly recommended!”

Written on: 04/04/2014 by treece1 (1 review written)

I had been asking around locally to where I live (as I've not been in the area long), if anyone knew of a decent garage to take my car for a service and MOT,sadly, no one could advise me! As a woman on my own I have always been a little wary of some places taking advantage of that fact when it comes to repair work needed etc. I then decided to do some research online and came across the Servicing Stop website. Eureka! Just what I needed,not only had the business apparently been backed by one of… Read Full Review

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“Mini Cooper Service”

Written on: 03/04/2014 by crawf. (1 review written)

I don't know how much of the praise should go to this company or Swinton Garage, Glasgow who serviced my Mini. At the end of the day, my point of contact was with Service Stop and I found them easy to deal with and was impressed that they outsourced a garage who were willing to travel nearly 15 miles for the business. Communication was good and if all their subcontractors are as good as Swinton, I would thoroughly recommend Service Stop… Read Full Review

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“MOT”

Written on: 31/03/2014 by Langleygirl (1 review written)

Great service! Collected car when they said they they would. Did MOT and when there was a problem with passing test rang me to see if I wanted work done. Minor work done and car returned to me, a pass. Very happy customer. What a bargain too!… Read Full Review

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“car m.o.t excellent”

Written on: 30/03/2014 by McCarty133 (1 review written)

Brilliant service, car picked up on time, taken to the garage, kept informed all the time, they rang to inform me it had passed the m.o.t, I then payed on line, couldn't be easier. Will use this service again. … Read Full Review

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“Brilliant Service!”

Written on: 24/03/2014

They picked the car up and delivered it back on time with a phone call to ask whether I was home or not. Paying for easy and the mot test and the picking up of my car cost only £24. My garage wanted a lot more and wouldn't pick up the car for free! Thank you for a great service!… Read Full Review

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“Avoid”

Written on: 23/03/2014 by ciDalrymple63 (1 review written)

Please avoid, take your car to the local garage yourself because that's all they do for you and add huge amount commission for themselves… Read Full Review

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“It will cost you dear”

Written on: 22/03/2014 by xfBailey252 (1 review written)

If you think you are buying the same service a main dealer would run then beware, in my case i know some items were not done because the garage that was contracted by Servicing Stop Ltd told me so when returning the car. I have checked by asking for a detailed phone quote from my main dealer. Also I don't yet have a detailed invoice (assuming I ever will) as it takes 2 to 3 days after payment for Servicing Stop Ltd to send them out - they advise so in their email asking for payment. The dealing… Read Full Review

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“Customer service exceeded expectations - again!”

Written on: 21/03/2014 by Lostockstevie (1 review written)

I was hoping for a "cheapie" M.O.T. from Servicing Stop - after all, my wife's car had just had one. It was not to be however, as I had neglected my rear tyres & my steering bushes needed doing. They told me the total bill would now be £311 & that the car wouldn't be ready for 24 hours. That's exactly what happened & the bill was £311 which felt like a bargain in the circumstances. I liked the way they collected the car in the morning & the return the next day with my shiny tyres, bushes &… Read Full Review

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“MOT”

Written on: 19/03/2014 by brimok (1 review written)

Very effiecient and easy to use service, competitive price and even valeted my car, I will definitely be using them again and would highly recommend… Read Full Review

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“Good service and reassuring attention to detail”

Written on: 19/03/2014 by RichardB54 (1 review written)

Pick-up and drop-off were as agreed, and the collection driver was polite and well turned-out. Around lunchtime we received a pro-forma invoice detailing all items which, for the age and mileage of the vehicle, might be needed as extras. I rang Servicing Stop as suggested, and we eliminated most of these because they had been done in previous years. Had it not been for this process, we would have missed a couple of important items which had not been dealt with by previous garages. The car was… Read Full Review

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“good efficient service”

Written on: 11/03/2014 by jwWood96 (1 review written)

and competitive too, would recommend to family and friends. Timely contact by phone. A reliable service… Read Full Review

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“Brilliant experience”

Written on: 07/03/2014 by aanda.lovell (1 review written)

Could not believe the price but cost us £24 to have the car picked up, then dropped off with a pass MOT certificate. We found them honest, friendly and a bargain. I hope others use them & get the same experience… Read Full Review

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“Great Service which I guess works with the right garage!!”

Written on: 06/03/2014 by MarkChat (1 review written)

Booking was straight forward at a very competitive price. I expected to get a list of extras that needed doing but no just a couple of essentials. Picked up on time & delivered back when advised. Maybe I was lucky that the garage used was good, I guess those who are not satisfied have perhaps not had their cars placed with a good garage. I don't know if or how well Servicing Stop vets the garages but I would suggest it is essential to avoid them getting bad reviews. Web site could be a little… Read Full Review

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“I don't trust them, to many additional works items”

Written on: 06/03/2014 by molfintom (1 review written)

The first time I used them all went well they gave me a quote for a service picked my car up from my office phoned me to tell me the work had been done and asked me to pay which I happily did my car was returned that evening. From then on its been extra after extra the second service they came back with all sorts of problems I reluctantly paid but not convinced that all the work was carried out. The next Time I booked my car in for an mot and was quoted £24 I could not work out how any company… Read Full Review

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“excellent ”

Written on: 04/03/2014 by rubywednesday23 (1 review written)

Excellent price and service,passed without a quibble. Would recommend to anyone, it appears negative reviews are for cars that fail… Read Full Review

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“Brilliant”

Written on: 03/03/2014 by Schmidt58 (1 review written)

I am shocked at some of the bad reviews. I have children and the school is too far for them to walk so when I found that service stop picked up and delivered the car it was perfect for me. I rang them to ask if they advertised times could be altered to fit in with the school run which they happily agreed on doing. They picked up my car at 9:30 and it was back with me at 2:45. I have an 11 year old Vectra and was expecting some work would need doing but my car passed with one advisory. I was… Read Full Review

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“Terrible service”

Written on: 02/03/2014

The idea of Servicing Stop is great but the reality of it is quite the opposite. When I had booked for an MOT online, they were prompt at calling me back to confirm but the lady I spoke with was very rude, brash and even sighed at one point. My car was picked up at 9am and I did not hear from them again until after 4pm explaining my car had failed it's MOT, quoting £200 for a lower arm change and a new sidelight. By waiting to call me after 4pm meant that any work needed could not be done on… Read Full Review

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“Thought it was to good to be true and it was!!!”

Written on: 02/03/2014 by Kaia486 (1 review written)

Thought i would use servicing stop as it seemed, on the face of it, easy to use the fact the car is picked up and delivered back to you was a bonus. I knew there would be things on there that would need replacing but that's where the nightmare began. ''Ok Sir. You will need some oil at £17' that's fine, 'you will then a new tyre at £95'?? I have a 1999 Ford focus with tyres 165/55/15. I went onto the more expensive high street garages online and even their most expensive Pirelli tyres were… Read Full Review

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“Terrible service”

Written on: 01/03/2014 by ReillyHoover (1 review written)

The idea of Servicing Stop is great but the reality of it is quite the opposite. When I had booked for an MOT online, they were prompt at calling me back to confirm but the lady I spoke with was very rude, brash and even sighed at one point. My car was picked up at 9am and I did not hear from them again until after 4pm explaining my car had failed it's MOT, quoting £200 for a lower arm change and a new sidelight. By waiting to call me after 4pm meant that any work needed could not be done on… Read Full Review

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“Servicingstop screws you”

Written on: 25/02/2014 by grumpep (1 review written)

I was concerned that the service would comply with all KIA manufactures service schedule and was assured by servicingstop it did, and the cost with a MOT would be 203.50 when the garage had the car I was told I had to pay extra for spark plugs brake oil and pollen filter. All these items are quoted in the KIA service plan schedule, and must be carried out to maintain the validity of the KIA 7 year warranty. I ended up paying 294.35 pounds instead of the quoted 203.50, and to add insult to… Read Full Review

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“Full service is NOT to manufacturers schedule as...”

Written on: 25/02/2014 by wheeljem (1 review written)

If you use this service, do so knowing what you are getting. Contrary to the main page of their web-site, the services are NOT CARRIED OUT TO MANUFACTURERS SCHEDULE. Thus, they are cheaper because you are not getting the parts and labour which are scheduled. Even something as basic as an oil change is not covered. When I challenged their customer services, they were very quick to point out where the get out wording was. The hold your car until you have paid. It is not legal to hold a… Read Full Review

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“Worked as Expected”

Written on: 22/02/2014

Very polite service on collection. Passed MOT no harassing phone calls. Price as promised… Read Full Review

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“As with many other reviews saying brake fluid needed...”

Written on: 20/02/2014 by bo-henry (1 review written)

As with many other reviews saying brake fluid needed changing plus wiper blades. My protests that the brake fluid change was part of the full service ignored and I had to cough up another £55 to get car back and book stamped for 2nd year warranty. Feel ripped off. Might as well have taken it to the dealer. Also car not cleaned. Would not use again or recommend… Read Full Review

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“Stay well clear!”

Written on: 19/02/2014 by Ipswich1 (1 review written)

I would NEVER use or recommend ServicingStop. I booked my MOT with ServicingStop and 1/2 hr after my car was collected I received a phone call from the garage quoting £360.00 for a recommended Cam belt change (not essential but they thought it may be due for a change)- I said to leave it for the moment. Shortly after I received a call from ServicingStop stating that my car had failed the MOT and they proceeded to inform me how much it was going to cost me; ball joints £96.24 x 2, wipers… Read Full Review

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“What an excellent Service ”

Written on: 18/02/2014 by Gordiboy (1 review written)

Did exactly as it said on the tin, I would be more than happy to recommend this coy to all my friends and family… Read Full Review

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“Disgusting Customer Service”

Written on: 14/02/2014 by Heisenberg93 (1 review written)

I booked an MOT and full service with Servicing Stop. They rang me next day confirm, decent price all seemed peachy. All went pear shaped from there however, as on the day of the service they didn't bother turning up. So tried ringing, kept getting putting on hold and as I had things that needed doing at work I gave up. Appalling is the only word I can use to describe their customer service without swearing, AVOID AT ALL COSTS!… Read Full Review

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“Excellent service ”

Written on: 14/02/2014 by Katiebee223 (1 review written)

I am very pleased with the service I received. It was very smooth & efficient from start to finish. It was very easy to book my VW Scirocco in for its MOT. I was contacted by customer service who very kindly arranged to have my car collected & returned- even arranged for it to be returned between 12.00-1.00 pm as I needed the vehicle back by then. Good price & very pleasant experience all round. Particularly appreciated the convenience of having the car collected & delivered back to me all… Read Full Review

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“utterly useless”

Written on: 29/01/2014 by kenny1560 (1 review written)

i was unsure when i saw the site but i thought give it a go, booked car in for M.O.T, got phone call cancelling that day, they gave me another day, 2 days before that they cancelled again, was told they couldnt do M.O.T for another 5 weeks, they seemed glad when i said cancel it. Why advertise a service when they know they can not do the job at that price ? … Read Full Review

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“MOT & Full Service”

Written on: 29/01/2014

So easy to book mot & full service. Collection & delivery fantastic. Payment quick, easy & secure. Price very competitive. Will use them again next time… Read Full Review

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“Too sales focused once you hand over your keys. Beware!!”

Written on: 28/01/2014 by Martfree1972 (1 review written)

So the booking process and initial price transparency is great, but as soon you hand over the keys expect a nasty surprise soon after. The customer service is clearly sales drive and try to push you to make a quick decision regarding further repairs from a battery replacement to welding a bracket for the exhaust. My car passed it's mot exactly 1 month back so if any these repairs were serious surely it would have been flagged then. Overall you are paying for someone to collect and convenience… Read Full Review

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“FORD FOCUS INTERIM SERVICE”

Written on: 25/01/2014

Booked an service for my 12,000 mile, 2 year old Ford Focus on-line at what seemed a good price of c.£104. Car was duly taken away on the appointed day to a garage (unknown to me) about 5 miles away - so far so good. Mid afternoon I received a phone call telling me that the car needed "specialist" engine oil at an extra cost of £35 plus a recommended brake fluid flush and replace at something like £55. I said I didn't really want either but was told that if I didn't have the engine oil they… Read Full Review

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Bobfog's Comment

Written on: 17/02/2014

same happened to me 17/2/14 they know what is required when you book ,so why not qoute the correct price - will not re book .

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“Seemed like a good idea "stress free servicing and...”

Written on: 24/01/2014 by Nuttie (1 review written)

Seemed like a good idea "stress free servicing and mot". Car failed MOT and part needed from dealer was not available until the following day, so far not a major problem. The garage had left their van on my drive, again not a major problem for a day but was left overnight which became a problem when 2 other cars retuned in the evening. My car was not collected until the deadline of 10am. The following day the car was repaired and I was then advised of the code for payment. This was at 3.45pm… Read Full Review

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“Did exactly what I wanted”

Written on: 22/01/2014 by AR75 (1 review written)

I got a quote for a full service and MOT, with my car being picked up and delivered at work the day after getting paid. There was no problem in arranging the date, I was given a couple of reminders before the date, the time was re-arranged to be more convenient to me. Come the day, came the mechanic, who arrived slightly early (early enough for him to be ready for me, not so early that I felt uncomfortable to have kept him waiting). My car was taken away, a couple of hours later I was told… Read Full Review

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“VW Golf Service”

Written on: 21/01/2014 by Bod727 (1 review written)

Unfortunately I had a bad experience with this company. Was unsure in the first place as the reviews I read were 5050, but I took the risk but it turned out to be very disappointing and I feel quite angry. Customer Service is pretty much non existent, it is a faceless company who try all the tricks to claw money from you. I have a VW Golf that required an interim service - quoted £214, which was about £50 cheaper than a VW Service Dealer. Firstly they were late picking the car up. I… Read Full Review

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“Worth the Risk”

Written on: 21/01/2014

You never know these days, I saw the advert on Google and took a chance, this was soley for an MOT they quoted £24 and that's just what I paid including collection and delivery. As with any car over 3 yrs old, you never know, this time I guess I got lucky, who knows what may happen next time, I drive a Toyota Auris 2006… Read Full Review

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“Zero rating The worst...never use this service! ”

Written on: 18/01/2014

Disaster from start to finish - catalogue of mistakes. Salesy customer support that just talked over me and gave me conflicting information and sent me invoices littered with spelling and incorrect information. I asked 3 times for a breakdown of works and was ignored and then I realised that they majorly overcharged me for my work. They are a brokerage service so have to mark everything up to make their cut. Go direct to an honest garage in future!! To top it all off they forgot to stamp my… Read Full Review

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“Service at its VERY BEST!”

Written on: 16/01/2014

From the first telephone conversation to my car being returned to my office, the courtesy, promptness was far more than expected. Also the keenest price around. Look forward to dealing with you again. Thank you all… Read Full Review

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“The future of servicing”

Written on: 15/01/2014 by Glen_Martin (1 review written)

I was very wary of a website bearing gifts but decided to give it a go. The price quoted was nearly 50% cheaper than the dealer price so it was a great incentive. My car was picked up at 9am by two smartly dressed guys - not your typical mechanic in oily overalls. It was explained to me that the car would be returned once conformation of payment had been made. The car did need a couple of extra jobs above the service cost which did not surprise me and i have checked prices of parts with other… Read Full Review

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“Avoid this company at all costs!!!!!!!!!!!!”

Written on: 14/01/2014 by Plush (1 review written)

Simply terrible....zero ratings. They do not have the ability or capability to handle proper servicing. Their customer care is a disaster. Their motto should be ' over commit, over charge, under deliver on service' . I now have to bring my car to a main dealer to get it serviced properly. I should have read the postings in this URL prior to ever doing business with them. The only consolidation is to tell my friends and relations to avoid this company… Read Full Review

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“Quick Easy Efficient”

Written on: 12/01/2014

I was very unsure about using this service from some extremely bad reviews online but at £100 less than what I was quoted at my regular garage, I thought I would give it a try. The garage called me the day before and they were extremely polite and courteous. I was called in the morning of the service and my car was promptly picked up at 8.30. The garage then called me to let me know that my car had been serviced and of only a couple of minor faults to watch out for. No hard sell or hidden… Read Full Review

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“Terrible company. Avoid them”

Written on: 11/01/2014

I was charged over £700 for a full service and to fix other certain parts. The cost of repair is not the issue. That is fine. Below is a list of faults made by ServiceStop: - 1. I was originally told payment could not be taken over the phone for security reasons, and I would get an email. After calling twice to confirm my email, it was decided by ServiceStop not to bother with the email, and take payment over the phone after all. I do not understand how security was suddenly improved from you… Read Full Review

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“very poor customer service”

Written on: 11/01/2014 by AdamMirza (1 review written)

Booked my vehicle in for service 10/01/2014 and informed it would be collected between 8am and 10am. At 11am I contacted servicestop to be informed that it had not been flagged up on the garages system? They then assured me the vehicle would be collected by 11.30am. It was actually collected at 12pm with no apology or reason for the delay. I did not receive a call to tell me my vehicle was ready to be paid for and returned? I had received 2 texts asking me to contact servicestop at 3.34pm and… Read Full Review

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“They give garages a bad rep”

Written on: 10/01/2014 by ServicingStopSucks (1 review written)

I want to give these guys 0 stars. Seriously, that bad. Terrible service, bad garages to do the work, lots of problems after servicing with faults showing up that they claim are a coincidence, trying to add on lots of unnecessary extra replacements or bits of work. They start out looking like they'll be cheap and it only goes up from there. They're cheap in the bad sense of the word. Go to a local independent garage. Get good, honest people to work on your car. It'll start off sounding… Read Full Review

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Servicingstopsucks's Response to ServicingStopSucks's Review

Written on: 10/01/2014

This isn't an isolated incident as you'll see from the other reviews and it's even worse judging by all the people who've had problems.

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“Watch out for rip off additions”

Written on: 02/01/2014

Service stop looked great on paper, pick up was bang on 8am, less than two hours later receive a phone call detailing the car "needed" an additional £600 worth of work including an additional £60 for low ash oil (£4.80 per litre retail at Halfords), £55.00 for brake fluid replacement when all needed was a top up, £264 replacement suspension arm??? with £60 on top for re-tracking, £40 for an engine flush and so it goes on. When questioned about the true need and the validity of pricing… Read Full Review

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“Will never service my car at this place again!”

Written on: 27/12/2013 by BMW318 (1 review written)

My car was picked up an hour late. Once in service I had a call from the mechanic advising me of parts and other extras that need to be changed and quoted rediculous price. He also advised that the costs can not be reduced, when I refuse for parts to be changed and told I just want my car back he said he can actually give me a discount, which means he was trying to rip me off at first! As i needed new wipers I asked only for them to be changed he said that he only charges for the wipers. When… Read Full Review

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“Excellent service again”

Written on: 22/12/2013

Third year of using Servicing Stop now, and once again up,to expectations. Far cheaper the local Jaguar agent. Car collected and re delivered on time. All additional work required notified before commencement of servicing and option of having this done or not given. No complaints at all and will certainly use again when next service due… Read Full Review

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