Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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3.6 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

“Used three times, happy each time”

Written on: 09/02/2016 by Lrochfort (1 review written)

I've used servicing stop for MOT and service three times now and every time it's been a breeze. They even collect and drop off my car at my place of work between 10 and 11 which is a lifesaver. Highly recommended… Read Full Review

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“Service good for the price”

Written on: 09/02/2016 by meOrtega413 (1 review written)

Pickup and service simple and no real communication problem with the garage and mechanic used by service stop. charge on all methods of payment including VISA Debit seemed strange and no option to pay without a charge so not expected on top of the quoted price… Read Full Review

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“Great value and Noticed the Difference”

Written on: 08/02/2016 by mjsbyford (1 review written)

Very convenient and fast service and extremely competitive price point especially when service is combined with MOT. Only criticism is that the invoice didn't set out the specific extras I opted for, for example a fuel/engine enhancer treatment and so I wasn't exactly sure what had been done for an extra £30 or so. However, I really noticed the difference when my car was returned and it felt like a much smoother drive. I would definitely recommend servicing stop… Read Full Review

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“PERFECTION EVER TIME ”

Written on: 08/02/2016 by yuilly1947 (1 review written)

This was my third time using Servicing Stop perfection every time picked up and returned home on the times stated pleasant staff all at great prices saves time waisted hanging around garages any faults can be repaired At the garage another time saver although I've never used it comforting to know it's there very pleased… Read Full Review

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“Efficient and easy !!”

Written on: 08/02/2016 by 440Ross (1 review written)

Promt collection and delivery of vehicle, good communication thought the whole process. No hidden costs, except I needed manufacturers high grade oil which wasn't included in the price. My only gripe is the £1 fee for using a debit card. Maybe a PayPal option should be considered. All in all first time using them and really pleased. Would recommend and use again… Read Full Review

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“First time from Edinburgh - Full Service / Land Rover”

Written on: 07/02/2016 by gemmamaramis (1 review written)

First time customer from Edinburgh. Purchased the January 50% off deal for a Full Service. I don't normally click on a sponsored Google ad when searching but gave it a whirl and wasn't disappointed. An excellent garage was allocated the job and I'd definitely use again. The garage even sorted out a fan when they noticed the coolent wasn't running quite right - not something they have do with a full service I've heard. I notice some have mentioned a "booking" fee - whatever it is termed as… Read Full Review

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“Special Oils Nonsense”

Written on: 07/02/2016 by lee160 (1 review written)

The car gets picked up at 08.30 and its a 30 minute drive to the garage.At 10.24 I get an invoice from servicestop with an extra £36 added on for "special oils" even though they never asked me first which their website states will ask first.I was also charged for 4 litres at £9 a litre,my engine holds 3.33 litres so wheres the bottle.They then phone me at 12.18 asking for more money even though ive paid the bill??The car then gets returned at 6.30 to rub salt in.Nobody likes to feel they've… Read Full Review

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“Very efficient and friendly service”

Written on: 07/02/2016 by Welshsc419 (1 review written)

Simple process of booking in. Garage ring to confirm on the day. Collect and returned car all OK. Went through all extra work required prior to work being done. Paid online. Perfect. Would, and have, recommended to family and friends… Read Full Review

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“Excellent Customer Service”

Written on: 05/02/2016 by jcDickey107 (1 review written)

First time I had used this company. They had to alter service date but kept me well informed throughout. Collection and delivery of car very convenient. Would use again… Read Full Review

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“Servicing Stop”

Written on: 05/02/2016 by caHagan47 (1 review written)

I took my car in for a service and to check the brake sensor. Chaged me for a lot of other work and didnt fix the brake sensor. here is the respones when I complained. Dear Mr Regarading our following phonecall, the garage have informed me that there was no light sensor on during the service. As you are willing to take the car back to the garage and sort this matter yourself, our contract with you is now terminated. -- Regards Customer Service Agent … Read Full Review

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“What a shambles! ”

Written on: 04/02/2016 by LisaU83 (1 review written)

Totally let down by servicing stop, they sent an email offering a really good price, so on Monday we booked our car in for a service and mot, the car was to be collected on the Friday after between 8&10, we were told that we would get an email to confirm the name of the garage where the car was to be taken, after not receiving this email, I contacted them on 3 different occasions for them to say they would chase it, on the Thursday (day before collection was due) I had to again call them for… Read Full Review

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“DO NOT USE”

Written on: 03/02/2016 by 357O'Reilly (1 review written)

I booked an mot and service at the cost of £38.09 and mot for £19.00, I received an email stating that it would cost me £63.09, even though it didn't add up I was happy with that, knowing that any work would cost extra, well I needed a new bulb for the cost of £2.40 all prices including VAT. They also said they recommended an engine flush, which I declined. As I went to pay the bill has shot up to £110.09, I contacted then straight away, it took five phone calls (which took forever to… Read Full Review

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“Having seen Service Stop on line I decided to give it...”

Written on: 03/02/2016 by Nissandriver (1 review written)

Having seen Service Stop on line I decided to give it a try.I was apprehensive as I have worked in this industry before and understand about extra costs. After the phone call I was happy with the operator's explanation and it was my decision to do the work required. The car was picked up on time but delivered a little late 7pm.I had trouble paying on line as it didn't accept my details resulting in a 20 minute phone call on hold. Improve your phone waiting time and all's well… Read Full Review

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“Service costs are no saving”

Written on: 03/02/2016 by MadilynHunter (1 review written)

Booking and collection worked well,assumed some additional cost but on a 4 year old low mileage car the cost with extras doubled matching the dealer service costs,also I am not sure how comprehensive service was as time between collection and completion of job was very short.No knowing if extra work was essential,felt did not have any control over extras whereas my usual garage will ring and explain if work essential or not and give options.Worth a try but not happy… Read Full Review

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“TOTAL RIP OFF”

Written on: 03/02/2016 by Eatonwv198 (1 review written)

Got a quote on line for £75 MOT and service After all extra at over inflated prices Final bill just under £300 Tried to stop the service 2 call waiting 20-30 mins each time then “we will call you back” then “PAY or we will keep your car” Then took £25 for my next service NEVER Never Again… Read Full Review

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Honnesty's Comment

Written on: 04/02/2016

Same as me a disgrace of a company.

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“Car service”

Written on: 01/02/2016 by Janet2708 (1 review written)

Both my daughter and I have used servicing stop this January. Very clear directions on booking. Great the car was collected and returned. Informed of items needing repair before it was done. Would use this service again and recommend it to friends… Read Full Review

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“Where's my car?”

Written on: 01/02/2016 by wdHarris1945 (1 review written)

Many of the negative reviews talk about additional costs e.g. specialist oil. To be fair, Halfords and others do this (I think ALL others) so don't be surprised. I did get the expected call that turned by £130 service into a £300 one. So - adjust your expectations and all will be fine. Its not cheap but it is easy - as they collect and deliver. At least...... I'm sitting here on hold having been waiting for 90 minutes since I paid the bill. I am waiting for my car to be returned. I… Read Full Review

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Whoknowsthetruth...'s Comment

Written on: 01/02/2016

Update - the phone was answered after 45 mins. Car is on way. Arrived 2 mins later. All good - rating stands but post payment communications need attention!

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“Great price - great service”

Written on: 01/02/2016 by HugoZiegler (1 review written)

This is the second time that we have used this company. It is really easy to organise, and convenient as they collect and deliver your car. The price is really reasonable too. Would recommend and will use again… Read Full Review

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“Good customer service - Just be aware of the extras!”

Written on: 31/01/2016 by Tuckerkr178 (1 review written)

A good friend of mine had used Servicing Stop and recommended them to me. I was impressed by the price quoted online and booked my car in. The process was easy and the email confirmation was reassuring. The car was collected from my workplace at 8.30am and driven 9 miles to the local Servicing Stop garage. Around 10.40am I received a call and text message asking to give the call centre a ring back. I had opted for the full service at £114.85 for my diesel BMW 1 Series. Once the oil… Read Full Review

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“Different, daunting but glad I tried”

Written on: 31/01/2016 by Anders48 (1 review written)

I find it very daunting to try concepts like this and what usually works for a friend doesn't necessarily always work for me. However, I was really pleased with the customer support and guidance and the service to the car that was provided. It made such a big difference not having to find a garage appointment that was possible for my ever changing schedule and allowed me to carry on working without the hassle of finding a suitable garage and arranging lifts etc. I have no problem recommending… Read Full Review

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