Servicing Stop Ltd Reviews - www.servicingstop.co.uk

★★★★☆
3.7 / 5
2458
73.2% of users recommend this
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

★☆☆☆☆

“A BIG mistake: One was suspicious did not need...”

Written on: 28/07/2017 by Jurist (1 review written)

Bought my car on 1 September 2015. Decided to given them a chance. They come up with: £57 + VAT for spark plugs £49 +VAT for fuel filter £32 +VAT VW spec oil I did question fuel filter and spark plugs but after watching Watchdog on 19/07/17 the oil used 'VW spec' I question! I feel I have been cheated. They should write which garage carried the work, so I can ring and find out what is going on! I put this on Trust Pilot and guess what they said I submitted a false review!… Read Full Review

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★☆☆☆☆

“Rip off!!”

Written on: 28/07/2017 by Ingramag383 (1 review written)

After being told the bill would be £895 Which was absurd and certainly double for what was required for the repairs to be done on failed Mot I told them I would have to scrap the car as it was not worth that and paid the £25 Mot fee, £24 + plus £1 to pay by debit card!!! … Read Full Review

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★☆☆☆☆

“Feeling cheated”

Written on: 27/07/2017 by SiJR (1 review written)

I paid for a full service with additional work which customer support recommended within an hour of the garage collecting the car. 1000 miles and a month later a warning light on my dashboard tells me that the garage hadn't carried out an oil change. After contacting customer services about my concerns as to what work had actually been performed they arranged another check. I found out today (the day before) that a 'check of the oil level' was to be performed by the same garage that did the… Read Full Review

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★☆☆☆☆

“Chose service stopping as they came up as cheapest and...”

Written on: 25/07/2017 by Hawkinsjj338 (1 review written)

Chose service stopping as they came up as cheapest and reviews on their site were good. Wish I'd read the independent reviews first. Was quoted £122 for full service, get a call at the end of the day and they were asking for £282. Apparently they did brake fluid anti freeze and a rear light without telling us, then proceeded to tell us they recommend at least another £7-800 worth of work. Look on the independent review sites and you'll see this is common place. You don't actually save a… Read Full Review

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★★☆☆☆

“I was quoted £97.09 for full service and MOT on my...”

Written on: 25/07/2017 by SerenityMcLaughlin (1 review written)

I was quoted £97.09 for full service and MOT on my Ford Focus. I received a call from Service Stop a couple of hours after my car was collected by the local garage. Due to the long list of works requiring carrying out I asked for a written quote. The quote came back as £1203.17! I phoned the garage who were carrying out the works to challenge them on the works. It turns out the garage give recommendations but then Service Stop up sell it to make money. Service Stop is a front man for local… Read Full Review

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★☆☆☆☆

“Overpriced”

Written on: 24/07/2017 by MacDonald15 (1 review written)

Obtained quote for full service and MOT of £125. Ended up paying £320 nearly £200 extra. MOT failed for flexible brake hose chaffing (£120 to repair) and an additional £72 for replacing brake fluid (required by service). I thought the additional cost was excessive but needed the car back. Will not be using Servicing stop again and would not recommend it to anyone… Read Full Review

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★☆☆☆☆

“One Massive Conn”

Written on: 20/07/2017 by a101s (1 review written)

After informing them that faults they had charged me for were fabricated I received a new bill with new faults and you guessed it same prices but they have your car so hold you to ransom to make payment. Never, never, never use them or you will like me be left angry and out of pocket as they charge double everyone else… Read Full Review

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★☆☆☆☆

“Rogue traders”

Written on: 19/07/2017 by Madog1211 (1 review written)

Do not use !!!!! Watch Rogue traders they are a rip off… Read Full Review

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★☆☆☆☆

“avoid, unless you looking for further problems”

Written on: 17/07/2017 by nemas5 (1 review written)

Used their service on 2 occasions. the first time seemed to be fine and even some saving compared to the dealer (changed brake pads, could not drive any longer with the old ones). The job done was ok, break pads squeaked for a few weeks after but then it stopped. was happy to save on dealer rates and even pre-paid £25 as a credit to guarantee lower rates next time. 6 weeks later had to do MOT, and surprise surprise , MOT failed because need to change discs and break pads again! :( another… Read Full Review

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★☆☆☆☆

“Horrendous, DO NOT USE”

Written on: 13/07/2017 by Minionesilver (3 reviews written)

DON'T USE! Having used this company for a number of years, including other family vehicles and my husbands company vans. I have lost all faith in them. The warning was there a few years ago when there was a big mess and inconvenience with my daughters booking. This time having given the the benefit of the doubt last year, when they contacted me to advise they could not fulfil my booking in a few days, which had been booked for a couple of months and wanted to re-book for another date, when I… Read Full Review

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★☆☆☆☆

“Confirmed Booking really means 'Booking will be cancelled'”

Written on: 11/07/2017

Atrocious service. Made a booking which was confirmed online. Then received an email confirming the date and time of collection. I had booked a particular date and made arrangements for the rest of the week based around not having the car that day. Late afternoon on the day before the car was to be serviced I received a call from a bored young lady, saying it would now not be possible to have the service done on that day but they could do it the day after. I needed the car for the rest of the… Read Full Review

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★☆☆☆☆

“Inflated costs for MOT”

Written on: 04/07/2017 by Lukas340 (1 review written)

Pretty astonished about prices of Servicing Stop Ltd - £18 for two number plate bolts, attempt to charge £37 for headlight realignment which would actually be done free by the garage that fitted the new headlight previously, and then wiper costs. An ordinary MOT has now cost £146 with some questionable prices. This price was higher but questioning some of this led to this final price which says a lot. That has certainly taught me. Last time, for my service, their nominated garage did not… Read Full Review

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★☆☆☆☆

“Never returned my car for the second time!”

Written on: 03/07/2017 by kyakmad (1 review written)

Firstly my car was not collected at the agreed time, meant to have been between 8 and 10 was collected at 11.33hrs. Then the price quoted for a service was £120 i actually ended up paying £537 once they added all the EXTRA's not included such as fuel filter, specialist oil, anti freeze and break fluid change, all of which i would have expected to have been in a price for a service, this just to make it look like their prices is much cheaper than it really is! Then my car was not returned… Read Full Review

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★☆☆☆☆

“Awful - charged over £600 more than initial quote....”

Written on: 29/06/2017 by Nancy197 (1 review written)

They try to delete all bad reviews be aware!! Absolutely awful - booked in for standard service and MOT for a quoted £105 - a week later and £710 poorer - car has finally been returned. Let me start with the dreadful, slimy customer service agent who was rude, agressive, pushy and unhelpful. I'm sure once he moves on from this company he will be conning old ladies out of their lifesavings for double-glazing they don't need. Horrible man - top tip, make sure your advisors hang up their phones… Read Full Review

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★☆☆☆☆

“Avoid, Avoid, Avoid!”

Written on: 25/06/2017 by emmalangan2017 (1 review written)

AVOID, AVOID, AVOID at all costs!!!! They do not care or listen to their customers. My car was returned damaged and scratched from the local garage it was taken to in Clapham. After complaining, I was asked to send pictures of the damage. I did they asked the garage if they caused any damage....surprise, surprise they denied it and therefore service stop said they could do no more. According to them it was a 'he said, she said' situation. Laughably all they would offer was a discounted… Read Full Review

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★☆☆☆☆

“Dismissive and cynical customer services.”

Written on: 25/06/2017 by Youngjk63 (1 review written)

24 hours to get my car back and a very distant garage… Read Full Review

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★☆☆☆☆

“Totally useless”

Written on: 23/06/2017 by Leamington (1 review written)

My car was booked in on the 22nd June. I was called at lunchtime and agreed to pay for some additional work to be carried out. My car was later delivered back without any of the work being carried out and I had gained a service book from another car. I wanted my money back and have now been told it will take 5 to 10 working days. I sent in a complaint and the message from customer care has arrived back from someone who left the company some time ago and nobody in that dept. has a phone! I have… Read Full Review

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★☆☆☆☆

“Avoid”

Written on: 21/06/2017 by Keon153 (1 review written)

Avoid. Sent my car to do the MOT 18 Miles away from my home. Asking £600 to repair (I spent £121 from a Local garage to repair). RIPOFF company.Customer service Horrible, contact them at least 6 times no one is giving same and correct information. … Read Full Review

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★☆☆☆☆

“ Avoid”

Written on: 20/06/2017 by geebird (1 review written)

AVOID AT ALL COSTS!!!  Date 15/06/17 AVOID! As with many others, I was attracted by the collection/delivery aspect and the very competitive rates on offer i.e £147 for service and mot. Passed MOT with no advisories. However, I was informed after additional service work was carried out WITHOUT my agreement, the total was £425 - an increase of £278, which, of course you have to pay before they will release the vehicle. If you thought main dealer prices were high... Pollen filter - £63… Read Full Review

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★☆☆☆☆

“Complete rip off”

Written on: 17/06/2017 by AzariaBanks390 (1 review written)

I have just had my car serviced and MOT using your service. I am very very disappointed. I was told my car had FAILED its MOT because as the washer motor was not working and you wanted to charge me for £54 + vat to repair it. I thought this was extortionate so had the car delivered back to me with a failed MOT. When the driver dropped it off my husband tested it and it worked perfectly so we had to take it back to Swanley at our own expense and time to get a retest. (the garage would… Read Full Review

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