Servicing Stop Ltd Reviews - www.servicingstop.co.uk

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3.7 / 5
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Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk
Servicing Stop Ltd - www.servicingstop.co.uk

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Latest Reviews

“Do not by any means use this website!!! Save up and go...”

Written on: 22/05/2017 by Mahoneyrm208 (1 review written)

Do not by any means use this website!!! Save up and go to a normal garage!!! Had 12 phone calls at work regarding my car. Had MOT in October and passed with no advisory on anything with reliable reputable garage. Booked service as well overdue and colleague recommended servicing stop as was cheaper than normal service so thought I'd save some money and book with them and it's the biggest mistake ever. They called me and said my brake pads were illegal, my tyre needed changed as would blow at… Read Full Review

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“Avoid at all cost!”

Written on: 22/05/2017 by Austyn (1 review written)

First of all I booked my servicing well in advance, at 60% discount. I had my car picked up when it was already showing the "service car soon" message. A couple of hours after my car was picked up I got a call from someone saying my engine needed flushing. with this they added an extra £55 to my bill and I later found out this is not needed as the it is normally a usual step in servicing once the old oil is removed. This brought my bill up to £181 Even with this I still got my car back and a… Read Full Review

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“Worst customer service ”

Written on: 19/05/2017 by hlHickey1958 (1 review written)

Hi I filled in the online form to be contacted as needed a lot and an service done . They rang within 2 'mins of me hitting send . Someone called costa called me back . I said I need to get in toms . His reply well lets book it in anyway and see if we turn up tomz ? I was like no this is not how I would like it I would like it confirmed . His answer we'll go somewhere else then. I had a go at him and told him your in the wrong job dude . Anyway there is no helping dumb… Read Full Review

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“No Receipt”

Written on: 15/05/2017 by Micklemuss (1 review written)

I asked customer services to provide two things. 1, a receipt. 2, a service stamp in my book. Car was collected without a problem. The cost increased well above the quote with 'Special Oil' and spark plugs etc. before they would return my car! The book was stamped but NO receipt. Called Customer Services. They ensured I would get one. 3 weeks later no receipt. Sent an email. They contacted me by phone and said they had contacted the garage and one would be sent. Another 2 weeks later no… Read Full Review

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“MOT”

Written on: 15/05/2017 by Andersonou335 (1 review written)

A collection and delivery very good service… Read Full Review

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“Not worth the hassle.”

Written on: 13/05/2017 by AnjaBell (1 review written)

I had confirmation that my car would be collected before 9:00, but the driver didn't arrive until 10:10. I then had confirmation that I would have my car back by 4:30, when I finish work, but I had to wait around for 45 minutes. Trying to get through to customer services was often difficult and time consuming, and twice I resorted to phoning the garage directly. I ended up having to pay for work that I decided I didn't want done, because customer services insisted it had to be 'my' advisor who… Read Full Review

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“Expensive”

Written on: 11/05/2017 by Messiahl426 (1 review written)

I wish I had read reviews of this company as I would not have used them initial full service £106 very reasonable but then got the phone call advising that dispite my mileage 130k my vehicle was in very good condition it req a engin flush coolent flush and break fluid change and fush started at an extra £210 but then reduced slightly as I queried that the brakes had been repaired and I had only done 3k since they just take advantage and add these extras that my normal local garage does not… Read Full Review

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“MOT”

Written on: 10/05/2017 by PeterJHall (1 review written)

Simply appalling service. Car was collected two hours late. Garage phoned at 1530 stating car needed new brake pads. Frankly, as it has been regularly serviced, I disbelieved this, however I paid the fee. A very brusque mechanic stated that the car would be delivered at 1000 the following day. At 1035, I phoned the help line to find out where my car was? The story was that work would start at 0900 this morning. This was not what was agreed the night before. The garage was passed my number and… Read Full Review

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“Very Unhappy Customer”

Written on: 09/05/2017 by AnnieKabs (1 review written)

Very difficult to have a problem resolved.Their mechanic did not screw back some car parts after doing a service and when I conducted them to have this resolved, I was informed that they were not going to send anyone to put back the parts.However, they send me a link to fix it myself.Now I am left with a car with parts off. I recommend using a normal garage with people you can actually go to when you want a problem resolved.Lesson learnt,will NEVER NEVER USE THEM AGAIN… Read Full Review

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“Worst Service and Customer Service I have ever...”

Written on: 05/05/2017 by Maxwellb77 (1 review written)

The full service I ordered was not carried out and put my life in danger for the 4 months following the service until I was fortunate enough to stumble across the brake fault. The garage who Servicing Stop took my vehicle were contracted to carry out a full service and MOT on my vehicle but did not remove the wheels to check brake condition, the service tick sheet confirmed this. I only found this out at a later date when I came to sell the car the brakes were completely seized up after being… Read Full Review

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“Don't touch servicing stop with a barge pole”

Written on: 05/05/2017 by 361Beach (1 review written)

Don't touch servicing stop with a barge pole. Collected by car at 10am as requested and never returned at 5pm as promised. Still waiting the following day for my car to be returned. Now having to call the police and report as stolen. DON'T TRUST THESE UNINSURED AS THEY DON'T KNOW WHERE YOUR CAR IS AND COULD SELL OVERSEAS BEFORE YOU KNOW IT!… Read Full Review

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“Never!!! Absolutely Awful experience ”

Written on: 04/05/2017 by Freeman404 (1 review written)

Arrived 30 mins after the 2hour window! Called to say MOT failed and mumbled 4 reasons which I asked to repeat or send me an email so I could check with my other half! Says they would not release my car until payment was made and quoted £650!!! I paid just service and mot and said I'd rebook for work if they gave me written report... they never did. Told me I needed to pay for brake fluid which I'd had done only 3 months prior and back tracked when I said that was the case! I could tell they… Read Full Review

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“Absolutley Terrible!!!!!!”

Written on: 02/05/2017 by CWD1991 (1 review written)

Had a bad first experience but gave them the benefit of the doubt and used again...what a mistake!!! Car was in for a basic service(was motd 4 months ago) and was told that there was £800 worth of damage, got the car home, moved it 2 feet and my suspension springs broke!!! these were apparently checked during the service!!! Since then, the company will put me on hold when I call and no one then takes the call and no one is responding to emails. Currently speaking with lawyers to take these… Read Full Review

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“Do not use”

Written on: 30/04/2017 by ghWise489 (1 review written)

Car never collected, Garage and customer services don't care. Do not use this company second rate. … Read Full Review

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“Never ever join servicestop”

Written on: 27/04/2017

Never ever give your car to service stop people as they blew my new car battery as they left my car lights and they gave me time to click up the car at 9 am and came after 10:45 am and that before I had to chase them few times and gave me wrong time and after they got my money they didn't bother to drop back my car off and gave me false timings and after that they left lights on and drop my car keys outside the door and gone away and when I came back from the job in the evening my car was… Read Full Review

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“My car wasnt colkected”

Written on: 20/04/2017 by Sullivan211 (1 review written)

My car wasn't collected this morning and i couldn't contact anybody by phone to discuss....so very disappointed at this stage!… Read Full Review

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“Damaged my car, charged extra to fix it but more issues”

Written on: 18/04/2017 by Shez11 (2 reviews written)

Absolutely terrible, they will damage your car and bill you for it. Avoid and say yourself endless hassle and needless expense trying to fix the problems they create for your vehicle(s). CUSTOMER SERVICE Extremely slow; expect to wait weeks for them to respond to anything despite stating they get back within 2-3 working days as it is a lie! I have waited for a month and have been chasing every week. Expect to have to constantly chase and repeat what you have already stated on the phone, via… Read Full Review

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“appaling service”

Written on: 12/04/2017

they take your car, which I will say is regularly serviced. They claim to pick it up and return . In my case car left from my home driven by the mechanics . Drove all the way to the garage then I get a call 8 hours later to advise car failed MOT. No problem I thought they would return it as advertised. No I am told to arrange recovery myself at my cost. Customer services appalling. I now have no car and no MOT certificate to advise on why it failed. I will report to trading standards. No… Read Full Review

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“DO NOT USE”

Written on: 12/04/2017 by siu07as4 (1 review written)

I was ripped off when I paid for a full service and they only ticked 1 box in my service book. They also wanted me to pay for the replacement of any filter and for special oil that was not needed. They then phoned me with fake repair work that didn't need doing when I check myself for the damage. DO NOT USE… Read Full Review

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“Service Stop Ltd very Good!! The garage used took the...”

Written on: 11/04/2017 by mcraig09061979 (1 review written)

Surefix Motoring Centre, Halifax - In principle I like the idea of what the Service Stop Ltd provide and it takes all the hassle out of having my car serviced or MOT'd. My reveiw is not based on the service the company provided but on the garage the Service Stop Ltd use!! My car was collected by the garage instructed to carryout the MOT on my Seat, the collection person arrived 40 mins late (not an issue unless you count they told us an exact time it would be collected and we told them we had… Read Full Review

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