MyBoracayGuide.com Reviews

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★★★★☆
4.4 / 5
From 5 reviews
88% of users recommend this
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★☆☆☆☆

“Disaster...”

Written on: 06/04/2014 by ymJordan427 (1 review written)

Not helpful at all in case you have any problem with the resort, they just want to get their money. I would recommend to book just one or two nights with them so you can change the resort/hotel if you don't like it as your complaint will not be heard or solved… Read Full Review

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★☆☆☆☆

“terrible staff”

Written on: 11/01/2014

this website particularly the staff ruined my holiday. for those who are planning to spend a holiday in boracay make sure you go to the right website otherwise you will spend your vacation wasted and stressed due to the unprofessional management… Read Full Review

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★☆☆☆☆

“nightmare experience”

Written on: 10/01/2014

Its my first time going to boracay but I had a terrible experience with the myboracayguide website. staff are horrible and very unprofessional. they are just after the money and they will not assist when you encounter conflicts with the hotel. I personal will not recommend this website to anyone who wants to go for a holiday in boracay. There are so many website that has more professional staff and stress free… Read Full Review

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★☆☆☆☆

“CHAT SUPPORT IS SARCASTIC”

Written on: 15/08/2013 by guestela (1 review written)

I WOULD LIKE TO COMPLAIN TO CHAT SUPPORT LEZLIE. SHE IS SLOW AND RUDE!** Lezlie: As mentioned earlier ** THAT IS NOT HOW YOU RESPOND TO A CUSTOMER AND AGAIN SHE IS RUDE AND SARCASTIC.. IF YOU HAVE RULES AND GUIDELINES TO FOLLOW, EXPLAIN PROPERLY PLEASE! AND WHEN I CHECKED THE SITE SHE GAVE ME FOR FURTHER INFO, IT EVEN HAS ANSWERS TO THE QUESTION THAT SHE ALREADY SAID NONE/NO TO IT… Read Full Review

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★☆☆☆☆

“We booked a hotel for our honeymoon and they gave us...”

Written on: 16/03/2011

We booked a hotel for our honeymoon and they gave us something far from what they show on the website! Literally far from the beach which is the total opposite of what we were expecting and very bad customer service! They will fight with you to force you to stay and make cancelling impossible no matter what even if the resort owner is ok with the cancellation. They will use your credit card without your permission like what they did to us! They are scammers! Never ever use this website for your… Read Full Review

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