MyBoracayGuide.com Reviews

Click here if this is your business
★★★★☆
4.4 / 5
88% of users recommend this
Click here if this is your business
? Ask our helpful community of experts about this product or company
MyBoracayGuide.com - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Good customer assistance”

Written on: 28/06/2014 by Stanleynk1982 (1 review written)

Good customer service. They moved my first booking to my desired dates… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Very Helpful”

Written on: 28/06/2014 by njRay25 (1 review written)

very helpful people to inquire with..just making everything simple… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“efficient, helpful and polite”

Written on: 05/06/2014 by junior107 (1 review written)

the staff were very efficient and quick to respond always willing to help very polite… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“excellent service”

Written on: 29/05/2014 by 106McCarty (1 review written)

The staffs are very enthusiastic. I love your service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Amazing website, efficient and polite”

Written on: 27/04/2014

I don't think there are any words I can use to describe them as I don't know what is better than amazing. This website is extensive and comprehensive; to add on to that the staff are well informed and are always ready to help. Sherryl was the staff that helped me and I have to say she went out of her way to help me by helping me find out if the hotel was occupied or if there was one at a better location. to add on to it, they really try their best of their abilities to help you and the prices… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast and Reliable”

Written on: 12/04/2014 by 411Briggs (1 review written)

This is my first time to use the myboracayguide and I was impressed by the service of the staff. They have been quick in accomodating my reservation and likewise revising the changes I wanted on my booking. They have been helpful too in suggesting hotels as alternatives to my chosen hotel (no available room for the one I liked and within my budget). I just wish that the staff of myboracayguide would continue to give good service to all its future customers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Disaster...”

Written on: 06/04/2014 by ymJordan427 (1 review written)

Not helpful at all in case you have any problem with the resort, they just want to get their money. I would recommend to book just one or two nights with them so you can change the resort/hotel if you don't like it as your complaint will not be heard or solved… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent staff, operational work!!”

Written on: 04/04/2014 by HarryNeal298 (1 review written)

I've been on Boracay, but the site MyBoracayGuide takes first time.And I was very pleased. Not yet inhabited, but I hope everything goes as smoothly… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Great place to find a great place!!!”

Written on: 18/03/2014 by MissCallaway24 (1 review written)

I have been using myboracayguide.com for two years now and they have helped me a lot in finding the best hotels with the best accommodations for me and my family and friends! They also have the widest selection of hotels from beach fronts to quieter areas inside the island. They also have great transportation service. The only reason why I didn't give a five star rating was because when we had complication with the reservation as to we extended our stay for 2 nights more, they kept revising… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Absolutely Amazing!!”

Written on: 20/01/2014 by Canadiangirlabroad (1 review written)

I am travelling to Boracay with 5 friends over Lunar New Year. We tried using multiple websites and services to find a hotel during our stay, but each site was unavailable and the server was unable to help us. We were in a bind and were concerned we wouldn't have anywhere to stay while we were in Boracay. 2 weeks before our vacation, I contacted My Boracay Guide via phone and I spoke to a lovely woman name Rae who helped me and my friends find an amazing hotel. The customer service was amazing… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“superb service!”

Written on: 20/01/2014 by ghreyz (1 review written)

It was our first time to visit Boracay. The staff helped us booked our hotel and answered all our inquiries timely.thanks to myboracayguide.. we'll surely recommend their service! Kudos to theit staff. :)… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“terrible staff”

Written on: 11/01/2014

this website particularly the staff ruined my holiday. for those who are planning to spend a holiday in boracay make sure you go to the right website otherwise you will spend your vacation wasted and stressed due to the unprofessional management… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“nightmare experience”

Written on: 10/01/2014

Its my first time going to boracay but I had a terrible experience with the myboracayguide website. staff are horrible and very unprofessional. they are just after the money and they will not assist when you encounter conflicts with the hotel. I personal will not recommend this website to anyone who wants to go for a holiday in boracay. There are so many website that has more professional staff and stress free… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very Helpful and Accomodating”

Written on: 28/11/2013 by wazerbenal (1 review written)

The staff are very helpful to my inquiries and they always answer quickly. They also initiated conversation if there are any more things that I want for the booking. Will definitely avail of their service again and will recommend my friends to do so too!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“booking adjustments”

Written on: 28/11/2013 by abyk (1 review written)

i highly commend my boracay guide especially to alyssa for helping me out with my requests as well as the prompt reply of other representatives to my other inquiries. this is my 2nd time to use their service and they never failed to assist me with whatever requests or inquiries i have. thank you my boracay guide and keep up the good work. God bless and more power!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 26/11/2013

Thanks for staff - their quick reply and to solve my question during typhoon yolanda. I am very appreciate of her service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent and fast Service”

Written on: 23/11/2013 by Lars_A (1 review written)

Appreciate the very effective and precise communication given on queries, feels very reliable and trustworthy. My inquiry was related to status of Boracay and the booked Hotel we will be staying at later in December. Many thanks for fast, precise and good news… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Quality and Fast Service”

Written on: 12/11/2013

They have satisfied our needs especially during the typhoon yolanda..Appreciate janine for a prompt and quality response she rendered with my inquiries… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Ianrogers1's Comment

Written on: 23/11/2013

I CANNOT FAULT THE 'MY BORACAY GUIDE' STAFF EVERY QUESTION REGARDING MY BOOKING WITH THEM HAS RECEIVED A PROMPT AND VERY HELPFULL ANSWER.
I WOULD HIGHLY RECCOMEND ANYBODY TRAVELLING TO BORACAY TO BOOK YOUR ACCOMODATION AND TRANSFERS ETC WITH THEM.

THANK YOU MBG.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“excellent service!”

Written on: 23/10/2013 by Ruzzel (1 review written)

the agents did their best to satisfy my needs. they did a pretty good job. Kudos to these agents: Janine, Jennie and Nina. keep up the good work and God Bless!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Brilliant service”

Written on: 18/10/2013 by Zilbie (1 review written)

I am an often traveller and had to solve some issues with different customer service depts before. I had always been kinda problem - prolonged reply, charges for everything and so on. But when I needed help from MyBoracayGuide - it was fantastic. I contacted and online advisor via Skype and got an answer immediately. I recieved irrefragable answers to all my questions and was told to e-mail my request. And again immediate reply. My problem was solved just in 10 minuted and I got my revised… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview