Cashplus Reviews - www.mycashplus.co.uk

★★☆☆☆
2.2 / 5
293
32% of users recommend this
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Latest Reviews

★☆☆☆☆

“DO NOT USE”

Written on: 30/09/2016 by AndyThomas (1 review written)

Totally incompetent. I tried opening a business solution with them. Spoke to the call centre and they were rude and threatning. They told me they could only open the account if I changed my registered office to my home address!! totally INCOMPETANT… Read Full Review

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★★★★☆

“Good Experience”

Written on: 09/09/2016 by 261Larsen (1 review written)

I found it very simple to apply and haven't had any problems using it… Read Full Review

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★☆☆☆☆

“Negative effect on credit file - They do not respond”

Written on: 06/09/2016 by 300Moore (1 review written)

If you want to improve your dredit record then stay away from this company. They contact you before your monthly paymenty date and tell you that you are in arrears and then put a negative mark on your credit record before you have even had a chance to pay your bill. I have contacted them several times and they have not once responded to my complaints once. during this time they have added a monthly fee to my account and continued to affect my credit rating in the process. My credit rating has… Read Full Review

By Cashplus

Written on: 07/09/2016

I’m sorry to hear that you’ve experiencing issues and you haven’t received a response. I’d like to help you try and resolve this issue as quickly as possible. If you'd like my assistance please email your full name and postcode to us and I will contact you directly (I've sent you a private email which includes the email address as I'm unable to post email addresses in this response). Please don’t post these details on review centre as this is a public forum which is unsecure.

Kind Regards
JK

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★☆☆☆☆

“Funds not received after 3 days!!!”

Written on: 25/08/2016

I live in Nigeria and needed to pay the tuition fees fro my daughter who starts University in the UK in September. I paid someone in my local currency and the equivalent of 9,500 Pounds was to be remitted to my daughter's school. Three days later, the funds have not reflected in the account in my daughter's school. The CashPlus payee has sent evidence to prove the money was actually paid. What can I do please? I am worried sick!!! Can anyone in CashPlus reach out to me and help?… Read Full Review

By Cashplus

Written on: 26/08/2016

I’m sorry to hear that the money you’ve transferred hasn’t reached your daughters account. I’d like to help you resolve this as quickly as possible. If you'd like my assistance please email your full name and postcode to us and I will contact you directly. Please don’t post these details on review centre as this is a public forum which is unsecure.

Kind Regards

JK

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★★★★☆

“Can't complain”

Written on: 20/08/2016 by Upton232 (1 review written)

I have used cashplus for a year now since shutting down a LTD company and loosing my bank account with it. I have no complaints but when you make a payment on a Saturday it doesn't go through until Monday ! Doesn't take long to get used to .Iadvance is a god send and I've now been upgraded to a £250 overdraft...better than when I was with Barclays ! It cost me 0.75p a day to use. Has full bank features like DD's and Instant payments and when I get paid into the account, no matter what day its… Read Full Review

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★☆☆☆☆

“Credit builder cash plus”

Written on: 07/08/2016 by 163Willoughby (1 review written)

I've had a cash plus card for a while and thought credit builder would be a great thing so first off all I checked my credit report wich was not brilliant anyways score 490 I used credit builder for one month so far checked my credit score gone down to 390 extremely annoyed so much for building your credit ratinng discustsing… Read Full Review

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★☆☆☆☆

“Terrible”

Written on: 25/07/2016 by Scampymoogin (1 review written)

Really poor bank, if you go over the limit they give your money back to the client which ensures your life will be as stressful as possible. You'll get a bad attitude from the customer service team when you call them and nobody will follow your complaint up. They are so poor I am going through the ordeal of moving banks which will involve accountants, agents, clients, tax returns etc.... Please avoid !… Read Full Review

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★☆☆☆☆

“The system stinks!!!”

Written on: 19/07/2016 by Vaughnfz262 (1 review written)

It may be ok for the coucil and it must be costing them a bomb, another one of the "fine ideas". not!!!!!… Read Full Review

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★★★★☆

“Works for me”

Written on: 03/07/2016 by Rafferty410 (1 review written)

I am surprised at so many negative reviews, I have had my account for around 8 years now with no problems and the i-advance facility is a god send for me ensuring I am always up to date with everything. I would recommend them completely. No one has ever been rude to me either… Read Full Review

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★☆☆☆☆

“I took out a prepaid mastercard with cashplus in...”

Written on: 29/05/2016

I took out a prepaid mastercard with cashplus in January last year. For the first year of the card until April, this year, no monthly fee was takenly as the card plan does not have a monthly fee. Then out of the blue, Cashplus took 2 payments of £4.95. Spoke to a customer service advisor who said that an email was sent to members page advising the charges. This was a lie as the only email I received from the Company was in February 2016 advising that their terms and conditions have changed but… Read Full Review

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★☆☆☆☆

“Website fails often”

Written on: 24/05/2016 by TheresaAllen224 (1 review written)

I have been forced to use this service by Adult Social Care & I've had nothing but bother. Direct payments go in & I am supposed to pay my enablers with the touch of a button Ha ! I have to ring the call centre almost every time just to get it to work. I'm now struggling to pay HMRC as the system does not recognise their account. Or won't accept it. So another call the the centre. At this rate I will be inviting the centre staff to family parties I ring them so often. This may be a great system… Read Full Review

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★☆☆☆☆

“horrible”

Written on: 27/04/2016 by TyrellCrawford (1 review written)

This company is a phoney and run on top of a shop. Dont risk your money with them… Read Full Review

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★☆☆☆☆

“Dubious Dealings Inc.”

Written on: 07/04/2016

Sucks, no printed statements to remind you. They send one e-mail each month but all you can do is print it out, compared to other accounts its abysmal. Promised txt alerts to mobile have never arrived. No provision for you to review your account on a daily basis or make a payment. Seems only way to pay is by bank transfer or phoning direct. Have spoken to customer services about my concerns but think I'm talking to a call centre that deal's with a multitude of company's, its all scripted with… Read Full Review

Evaf's Comment

Written on: 28/04/2016

Money eating company I asked them to close my account on March and I had a balance of £0.25 the woman said I need to pay the outstanding balance of £0.25 then they will close my accnt and if the payment reach before end of the month she will automatically close the next thing I know on April my accnt still active and I have charged mh monthly subscription again also charge annual fee of £20.00 I called them and asked why my accnt still not close and the man cn even see that I requested on March to close my accnt he has no answer so I said I just want my accnt close today and he said I cannot do it its the back up team and they will call me after 48 hours I am beyond angry to cashpluss moey grabber

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★☆☆☆☆

“Avoid this at all costs, its all lies!”

Written on: 01/04/2016 by ezGibson498 (1 review written)

I looked at a comparison website to find a new card to use as Kalixa are closing down. Cashplus kept cropping up and with a few advertised features, so I thought I would apply, as the advert said 'Everyone accepted'. This is a complete lie, as I paid the initial fee by card which was taken straight away, and received an email saying 'your card is on its way!' Then reveived a letter in the post saying ' you will never be eligible for our products! they had my money though. Steer clear! I… Read Full Review

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★★★★★

“Top Notch”

Written on: 24/03/2016

I cannot praise cashplus enough. I have had the card for nearly three years now and no way will I ever go back to a high street bank. I have never had a problem with them and the customer service is excellent. I use my card for everyday purchases and I also get my wages paid onto it. Its fast and easy i recommend it to all of my friends… Read Full Review

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★☆☆☆☆

“Very bad experience i think my money is gone”

Written on: 23/03/2016 by zulfiqarahmed (1 review written)

Hi. I opened an account with them got accepted, I paid the £69 fee but for 1 week or so the account wasnt opened. I rang them and they hadnt received the fee. After i sent them proof they finally admitted that they might have assigned it into someone elses account(seriously how can a bank do that). After 3 weeks of running back and forward they still couldnt find my payment so i claimed a refund on the card that i paid £69 from because they had lost my fee money. 1 month down the line they… Read Full Review

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★☆☆☆☆

“They are cheats and a total joke”

Written on: 18/03/2016 by Noonanxj62 (1 review written)

They just sent me a closure letter after 3 months of using my business account. The notice says 60 days but they also disabled my account access. On phoning the customer services ( lot of use they are) I was told that they cant tell me a reason why and they cant take the disable from my account. The department that deals with this will not take any calls even from customer services. This is a breach of the banking code. They were quick enough to take my £69. I want this back and compensation… Read Full Review

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★☆☆☆☆

“I do not happen to have bad credit but needed to open...”

Written on: 02/03/2016

I do not happen to have bad credit but needed to open a business bank account ASAP as I needed to receive payment from a client in the US for my newly established company, I did not have all of the documentation required by Barclay's to hand so I thought this would be a good stop gap measure. Opening the account was straight forward enough, however I asked them to send me details for international payments via email it never came and was given these details over the phone, the person giving… Read Full Review

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★☆☆☆☆

“Wages being held to ransom - No idea when i may get them.”

Written on: 16/02/2016 by DGMG (1 review written)

Opened a business account to receive payments from my customers. Paid the £69 opening charge by faster payment, three days later it arrived in the account, was this a sign of things to come ? After having five invoices paid to the account, 11 days later none of the money has been credited. Calls to customer services are met with the same "I NEED TO SEND THIS TO HEAD OFFICE, IT WILL TAKE 48 HRS". On one occasion i was told " I CAN SEE YOUR MONEY, I NEED TO CONTACT HEAD OFFICE TO GET YOU… Read Full Review

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★☆☆☆☆

“Unreliable business account ”

Written on: 08/02/2016 by Mandra (1 review written)

I open a business account 3 weeks ago, I haven't got the card, £8000 has been paid into the account and I'm unable to access it or to transfer the money by phone even passing all the security questions to another account because I don't have the card. They said the hand sent it twice and still haven't received the card, there is no branch, the don't use a secure delivery system. And every day when I called they give me the same excuses, that my card is on the way and it will 3-5 working… Read Full Review

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