B&M Bargains (BM Stores) Reviews

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  • Layout of shop

  • Value For Money

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Latest Reviews

★★★★★

“New Paddington Road Swindon Store!”

Written on: 26/04/2015 by stewartdee (1 review written)

This new store opened on Friday 24 April but I was in hospital! so I went along with my friend Candy today Sunday and first impression, IT'S FABULOUS! Great layout and presentation of wonderful merchandise at extraordinary prices! I could spend a fortune in this store! so 14 items purchased today on my first but not last visit! I can't wait to go back and I should add that the team have excellent customer service so thank you all. See you soon… Read Full Review

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★☆☆☆☆

“dont waste your time”

Written on: 23/04/2015 by 24547006jjm (1 review written)

i saw a garden arch on the b and m website i liked so i phoned the Cwmbran store to ask if it was in stock , i was told no and if you want that model you have to go to England as we dont do it in wales. you want the twilight square top and we only do the moonlight round top in wales !! I called the head office in Liverpool, the guy on the phone said this is not right so let me call the cwmbran store and get back to you in ten min, (HE NEVER DID GET BACK TO ME). My wife said they have it on… Read Full Review

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★☆☆☆☆

“10 year Guarantee refused after 10 months!”

Written on: 15/04/2015 by 22Stack (1 review written)

Assistant manager aggressive and rude. Guaranteed clothes dryer rusted in very short time but refused a refund. Do not use Govan store as staff have no customer relation skills. The Paisley store staff are very much better at dealing with customers… Read Full Review

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★☆☆☆☆

“No sale”

Written on: 08/04/2015

My experience today shopping left me gobsmacked. Went to buy cushions, which I found and liked. The cushions were £4.99 each or two for £8.00. They only had one. asked if any more they said no, asked if any of their other stores had any they went away to find out came back and said yes. I went to the other shop to find they only had one, asked if I could pay £8.00 for two, and go and get the other one, from previous shop, they said they will phone and find out. When they returned they said… Read Full Review

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★☆☆☆☆

“Don't waste money on hoses”

Written on: 08/04/2015 by Doughertyjm158 (1 review written)

Bought reel hose 20 quid took it back half an hour later poor quality not fit for purpose, girl didn't even question must be used to it rather pay a extra ten and get decent from b and q. Won't be returning… Read Full Review

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★☆☆☆☆

“rude rude rude”

Written on: 02/04/2015 by torileigh (1 review written)

i have been in a store in westhoughton my 13 year old wanted to buy marker pens for school and was refused my husband wanted to pay for them for her they refused i wanted to go and pick another pack and pay again they refused. The so called manageress said i wont listen till u calm down i wasnt shouting i told her i was calm and could i ask her a question she said no repeatedly and talked over me then walked off, Another member of staff who wasnt involved came from the other side of the store… Read Full Review

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★☆☆☆☆

“hi just bein in the b and m store at westhoughton to...”

Written on: 02/04/2015 by lexiemarie1 (1 review written)

hi just bein in the b and m store at westhoughton to off the staff spoke to us like something they had just stepped in they have no respect and manors toward there cutermers and then started slagging us off to other members of there staff as long as they get paid at the end of the week they don't care… Read Full Review

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Torileigh's Response to lexiemarie1's Review

Written on: 03/04/2015

I also wrote a review the same time as this one my daughter wrote hers is published mime isn't would anyone from the store like to tell me why or am I getting the same brush off as I did in the store

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Torileigh's Response to lexiemarie1's Review

Written on: 03/04/2015

I also wrote a review the same time as this one my daughter wrote hers is published mime isn't would anyone from the store like to tell me why or am I getting the same brush off as I did in the store

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★☆☆☆☆

“pig ignorant staff”

Written on: 18/02/2015 by Burkery150 (1 review written)

Having bought a bird feeding stand from the saint jame's retail park Stamfordham road Newcastle upon Tyne I returned home only to tinder the box had been opened parts were missing and there was damage on the bits that were there, on closer examination ifound the box had been opened and carefully resealed this was obviously a return as I was visiting another area I decided to return the item there so leaving the item plus the receipt at the tall looked around the store for a replacement as I… Read Full Review

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★☆☆☆☆

“worst thing i ever bought”

Written on: 04/02/2015 by 412North (1 review written)

I recently purchased a sofa bed from b and m stores. It was located upstairs and the lift was broken and no staff would help carry it downstairs. It is soo uncomfortable and 3 seams split within 2 weeks. Now it has a huge hole that goes right through to the middle. I contacted head office who told me to contact the store i bought it from which i did and they told me to bring it back to the store. Impossible. It does not fit in a car i had to get a van to pick it up. They were not interested… Read Full Review

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★☆☆☆☆

“rude staff and rude customer services”

Written on: 29/01/2015

preston store(carlyle street)young girl on till she had a bad attitude,rude mannerism, sulky face on uninterested and throwing things down with no thought that I had a lot of glass items and my hubby ended cutting his finger when trying to pick up the item to pack, blood everywere. woman on till behind same attitude but the manageress is also the same. Rang customer services and woman there who also had a bad and rude uninterested attitude talking to me as though it was too much effort and was… Read Full Review

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★☆☆☆☆

“Shoddy goods, poor customer service no interest in...”

Written on: 28/01/2015 by Ronand451 (1 review written)

Having tried to return a faulty item, staff weren't helpful and it was as if we were getting in their way. A credit note for £1.49 was issued where as the item was bought for £14.99. they quoted the Sale of Goods Act to me when I emailed head office to complain!! Needless to say we won't be shopping there again!!… Read Full Review

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★☆☆☆☆

“shocking ”

Written on: 01/01/2015 by Kirk447 (1 review written)

I got a hair dryer from this store for my 12 year daughter for Xmas the day after Xmas she tryed it out it started to smoke and flames where coming out of it thank god my daughter wasn't burnt or she could have even lost some of her hair when I contacted the store through email they where not interested I will not be going back to the store and I will be telling friends as well as there customer service is shocking… Read Full Review

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★★★★★

“B and M is great! ”

Written on: 10/12/2014 by Danielptgh (3 reviews written)

I cannot understand all the negative reviews and lack of positive ones for B & M on here, so felt I should write a review as I think B & M is one of the best value shops around! Its great, I understand some people may have had customer serviecs issues and I am lucky enough not to have had any issues to require customer services. I can comment on their products and value though. They offer a great range of things from food, to kids toys to house hold goods to name but a few, all at cheap prices… Read Full Review

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Geordiemod's Response to Danielptgh's Review

Written on: 18/02/2015

You must work there as they are many bargain stores out there thatt don't have reviews like they have all over the Web sorry I disagree with all you say

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Danielptgh's reply to Geordiemod's Comment

Written on: 03/03/2015

I promise I dont work there, I was only recently introduced to BM stores when I was up north. If i was rating it (product and price wise) against somewhere like pound streacher I think its better, although not massively dfiferent. A factor for this is that its new to me whereas I have a pound streacher at the top of my road.

Respect your views though :-)

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★☆☆☆☆

“Threatened by staff!”

Written on: 05/12/2014 by Adairhu280 (1 review written)

Rochdale branch - threatened by a jumped up security guard named JORGE for walking to my car, I hadn't even been shopping at B + m! As I had done no wrong I told him to back off, he then proceeded to try the handles on my car aggressively (which I had locked for my own safety!) and strike my car as i drove away. This THUG should be sacked for this offence but i doubt B + M will have the integrity to do anything about this matter at all. Typical… Read Full Review

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★☆☆☆☆

“great items poor management”

Written on: 06/11/2014 by MalakaiDonahue (1 review written)

nice clean tidy store good choice of products but manageress is rude & the way she talks to the staff is disgusting especially in front of customers… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 02/11/2014

You can find some real good bargains in store, However the customer service in these stores is appalling. 

There has been numerous occasions where I have bought many things from the store and the sales assistant has not bothered to open the bags and then stared at me while I've struggled to get a bag open, all while a queue has began to build up. 

Also at the end of the till there is just a huge pile of bags, yesterday I had an incident where some change dropped and whilst struggling to open a
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Jimmypunter's Comment

Written on: 24/11/2014

Not my experience. My experience is the complete reverse to yours. See my earlier review.

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★☆☆☆☆

“Messy layout, missing prices, misleading "offers"”

Written on: 13/10/2014 by bartreviewcentre (2 reviews written)

I went into Letchworth branch to get a kettle. After what seemed like hours of locating the correct shelf (as e.g food is intermingled with toasters and microwave ovens), I found 2 models of stainless steel kettle, both on the same shelf, with 2 large red stickers attached to that shelf, one saying "£14.99", the other saying "reduced from £18.99 to £14.99". So I took the kettle I wanted from the shelf, asked a member of staff to open the box for me to verify contents, asked the same member… Read Full Review

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★☆☆☆☆

“Desperate ratty man”

Written on: 01/10/2014 by 459Vaughan (1 review written)

Short skinny ratty looking bald man supposedly a supervisor lacks communication skills. He is stuck up and thinks the world of himself. He seemed to be blasting about some news article which he had appeared in concerning a horrific attack to which he provided rescue. Must I highlight that should one want to provide help he does so out if kindness and does not try to gain fame from it. I am appalled at the character of this man and appalled and b and m for employing and allowing such activity to… Read Full Review

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★☆☆☆☆

“Unfair and not understanding”

Written on: 14/09/2014 by Gs2468 (1 review written)

I took some fence paint back to the ribblelton storein preston payed someone to come and paint my fence as I can't do this myself due to me having a stroke on opening the first tin this was ok and the painter did the first 5 panels on opening tin number2 it was like water and the smell was awful so tin number 3 was opened and that was the same as tin number 2 so of we went back to the shop I explained to the manager all of the above he said they had no more in store so he would give me a… Read Full Review

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★★★★★

“worth a visit”

Written on: 12/09/2014 by Baronr329 (1 review written)

Went to have a look at their new shop near bristol city football ground on 10th September, well me and my partner was left speechless the store was perfect so clean and the stock on the shelves very organised I have worked in retail many years ago and I know the hard work that goes into it, I asked a young man looked like a manager, very well dressed I asked for a bed he was very polite and was very knowledgeable, he went to get me a bed from the warehouse loaded it onto a cart, I asked him a… Read Full Review

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Geordiemod's Comment

Written on: 18/02/2015

Hi I've read your review Iam mot sure what a cart is but I bought a bed awhile ago and there was only shopping trolleys maybe more of there stores should have these carts as I really struggled

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