B&M Bargains (BM Stores) Reviews

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★★☆☆☆
2.4 / 5
38% of users recommend this
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  • Quality of service

  • Layout of shop

  • Value For Money

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Latest Reviews

★★★★★

“B and M is great! ”

Written on: 10/12/2014 by Danielptgh (3 reviews written)

I cannot understand all the negative reviews and lack of positive ones for B & M on here, so felt I should write a review as I think B & M is one of the best value shops around! Its great, I understand some people may have had customer serviecs issues and I am lucky enough not to have had any issues to require customer services. I can comment on their products and value though. They offer a great range of things from food, to kids toys to house hold goods to name but a few, all at cheap prices… Read Full Review

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★☆☆☆☆

“Threatened by staff!”

Written on: 05/12/2014 by Adairhu280 (1 review written)

Rochdale branch - threatened by a jumped up security guard named JORGE for walking to my car, I hadn't even been shopping at B + m! As I had done no wrong I told him to back off, he then proceeded to try the handles on my car aggressively (which I had locked for my own safety!) and strike my car as i drove away. This THUG should be sacked for this offence but i doubt B + M will have the integrity to do anything about this matter at all. Typical… Read Full Review

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★☆☆☆☆

“great items poor management”

Written on: 06/11/2014 by MalakaiDonahue (1 review written)

nice clean tidy store good choice of products but manageress is rude & the way she talks to the staff is disgusting especially in front of customers… Read Full Review

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★☆☆☆☆

“Poor Service”

Written on: 02/11/2014

You can find some real good bargains in store, However the customer service in these stores is appalling. 

There has been numerous occasions where I have bought many things from the store and the sales assistant has not bothered to open the bags and then stared at me while I've struggled to get a bag open, all while a queue has began to build up. 

Also at the end of the till there is just a huge pile of bags, yesterday I had an incident where some change dropped and whilst struggling to open a
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Jimmypunter's Comment

Written on: 24/11/2014

Not my experience. My experience is the complete reverse to yours. See my earlier review.

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★☆☆☆☆

“Messy layout, missing prices, misleading "offers"”

Written on: 13/10/2014 by bartreviewcentre (2 reviews written)

I went into Letchworth branch to get a kettle. After what seemed like hours of locating the correct shelf (as e.g food is intermingled with toasters and microwave ovens), I found 2 models of stainless steel kettle, both on the same shelf, with 2 large red stickers attached to that shelf, one saying "£14.99", the other saying "reduced from £18.99 to £14.99". So I took the kettle I wanted from the shelf, asked a member of staff to open the box for me to verify contents, asked the same member… Read Full Review

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★☆☆☆☆

“Desperate ratty man”

Written on: 01/10/2014 by 459Vaughan (1 review written)

Short skinny ratty looking bald man supposedly a supervisor lacks communication skills. He is stuck up and thinks the world of himself. He seemed to be blasting about some news article which he had appeared in concerning a horrific attack to which he provided rescue. Must I highlight that should one want to provide help he does so out if kindness and does not try to gain fame from it. I am appalled at the character of this man and appalled and b and m for employing and allowing such activity to… Read Full Review

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★☆☆☆☆

“Unfair and not understanding”

Written on: 14/09/2014 by Gs2468 (1 review written)

I took some fence paint back to the ribblelton storein preston payed someone to come and paint my fence as I can't do this myself due to me having a stroke on opening the first tin this was ok and the painter did the first 5 panels on opening tin number2 it was like water and the smell was awful so tin number 3 was opened and that was the same as tin number 2 so of we went back to the shop I explained to the manager all of the above he said they had no more in store so he would give me a… Read Full Review

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★★★★★

“worth a visit”

Written on: 12/09/2014 by Baronr329 (1 review written)

Went to have a look at their new shop near bristol city football ground on 10th September, well me and my partner was left speechless the store was perfect so clean and the stock on the shelves very organised I have worked in retail many years ago and I know the hard work that goes into it, I asked a young man looked like a manager, very well dressed I asked for a bed he was very polite and was very knowledgeable, he went to get me a bed from the warehouse loaded it onto a cart, I asked him a… Read Full Review

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★☆☆☆☆

“Terrible customer service.(If they have one)”

Written on: 11/09/2014 by Kassandrah16 (1 review written)

I bought a kitchen bin and the spring on the lid broke, I asked about a new spring and I'm still waiting on a reply four weeks later. They say they try and reply within seven working days.It seems they do not work enough days to repy in a month or I would have had a reply.Its a waste of time getting in touch with a non existant customer service department… Read Full Review

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★☆☆☆☆

“Was asked to do their Job!”

Written on: 29/08/2014 by Jaydav368 (1 review written)

Cannot believe the lack of customer service! Just been in Barnsley stairfoot store to buy a few things, one being a dog harness, non of the harness had any cardboard backing on, they we're just on the prong with the sign 99p so I didn't think this would be an issue as in other shops they use the serial number on the item to scan. However once at the till point I was then asked to go and get the series number on the prong and return with it, I told her I didn't see there was any number so in… Read Full Review

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★☆☆☆☆

“Don't buy the wallpaper!”

Written on: 17/08/2014 by McElroy233 (1 review written)

I recently bought two rolls of wallpaper from one of the stores and put it up. When I woke up in the morning it had shrunk leaving big gaps in between each strip of paper. I took it down and rehung it, again it shrunk. I strongly advise people not to buy the wallpaper unless they want to take the risk of it shrinking and wasting their money!… Read Full Review

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★☆☆☆☆

“Cheap bedding, you get what it says on the lid”

Written on: 15/08/2014 by Romero415 (1 review written)

Bought three sets of King size bedding, two sets of single bedding and within a month all had baubles on the inside. These were exchanged and second lot turned out to be the same . Went to Marks paid a lot more than B & M and got what it said on the lid beautiful and superior quality bedding. As the saying goes" you only get what you pay for"… Read Full Review

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★★☆☆☆

“don't buy the simple paint!!! ”

Written on: 10/08/2014 by 66Patterson (1 review written)

Don't buy the simple paint might be cheap but I've just had to give my wall a 5th coat it's so fine… Read Full Review

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★★★★★

“Cheap and quality products at lowest price. I love to...”

Written on: 13/05/2014 by SeanNeill (3 reviews written)

Cheap and quality products at lowest price. I love to shop at b & m… Read Full Review

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★☆☆☆☆

“3 for 5 pound plant offer”

Written on: 31/03/2014 by tylertoad (1 review written)

plants 1.99 each huge labels on each plant 3 for 5 pound no other notice stating that they have put them in different catagorys so they cant be mixed you dont know until you go through checkout which ones are in each catagory so was charged 5.97 for 3 manager was just peed off i pulled him up about it stated there was no other signs and he admitted you only know when going through the checkout GT YARMOUTH STORE but must be happening in others even after pointing out there should be signs… Read Full Review

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★★★☆☆

“laminated floor tiles”

Written on: 08/12/2013

No warning re change of colour - grey, white!! Have bad eyesight so went with what was written on box - big mistake - when notified store was told to take them back up and return them to store - am disabled and am unable to do this - so no resolution - no batch number as on wall paper - all numbers on box correspond = am left with a two tone floor - thanks a lot B & M, shame for me this is not one of your better deals. Usually so good!!!… Read Full Review

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★☆☆☆☆

“AVOID”

Written on: 01/09/2013

They purposely try to avoid giving you till receipts to cover up fake promotions. AVOID AVOID AVOID… Read Full Review

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★☆☆☆☆

“Extremely rude staff with disgusting attitudes”

Written on: 26/08/2013

Disgusting attitude by checkout staff in the Southwick Sunderland branch. They have no personality. They treat customers as if they are pieces of rubbish. I had a query ended up not buying my item as I had a pricing query which was a consumer issue as they stated a price on the item without expressing that it was a one off ex display. It's simply said that the item was 9.99 instead of 19.99. Not much I know but that is not the point. They accused a family who had paid for their goods as… Read Full Review

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★★★★★

“CHEAP”

Written on: 03/08/2013

I priced up a fencing job for a poultry enclosure and Homebase and B and Q were talking about £150 for the materials. I went to B and M and the identical materials were about £80. Also priced up B and M's decking at £4.99 a piece. Homebase was £6.99 as was B and Q. same stuff and same quality. We buy our dog and cat food there as well at a fraction of the costs of ASDA or Morrisons. They are also good for bedding, curtains and rugs. Also good for buying mustard, beans, cans of soup and… Read Full Review

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Bananatrifle's Comment

Written on: 21/03/2014

I visited the new store in Chippenham, Wiltshire this week. It's only been open five weeks. The staff couldn't have been more helpful and I got a receipt both times I visited. It's a very nice addition to the town.

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Jimmypunter's Comment

Written on: 21/03/2014

If you are at all into gardening, now is the time to check out their plants, ornaments, lights and general gardening items. They are doing lovely conifers very cheaply as well but they sell quickly. Just last week I got concrete floor paint by Johnstones and a concrete sealer fluid. Total bill was £28. B and Q do the same paint and it's 30 pounds on its own. Staff at Linwood are really helpful. The gardening centre man phoned another branch for us to check stock there and it was reserved for us to pick up. Great store!

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★★☆☆☆

“Poor quality electrical goods”

Written on: 26/02/2013 by beachbunny (1 review written)

We bought 2 halagon heaters that lasted a couple of weeks only to find the replacements didn't last that long. Also bought an oil heater this failed after a month. This stuff is cheap and nasty… Read Full Review

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