Baby's Days Reviews

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★★☆☆☆
1.8 / 5
From 5 reviews
20% of users recommend this
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Latest Reviews

★☆☆☆☆
Baby's Days

“Customer Service - SHOCKING ”

Written on: 23/11/2014 by Marelyp1951 (1 review written)

The product itself is actually very good and I have used it for a number of years. However the customer support is shocking - standard response is 'there is nothing wrong with the system' 'user error' or 'You need to update your browser' ....if you dare to question that response you then open yourself up to punishment (by having updates taken away from you or even threats that your subscription will be cancelled) - the owner has also added new terms and conditions today which says if you are a… Read Full Review

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★☆☆☆☆
Baby's Days

“Terrible Customer Service”

Written on: 21/11/2014 by 91Rowe (1 review written)

I've used it for about 4 years and the actual programme is fab but the customer service is shocking. I am a fully paid up customer yet I am not allowed to receive any updates to my system. They wont tell me why. They will only tell me that the director is in charge of who does and doesn't get updates and as I have dared to mention that I find their support rude and abrupt - I obviously am being penalised for this. I'm obviously going to have to switch to one of their competitors which is such… Read Full Review

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★☆☆☆☆
Baby's Days

“Terriible attitude from customer service”

Written on: 20/09/2014 by Potterhy349 (1 review written)

Would agree with previous reviewer - although I'm coming from the parent's perspective. Funnily enough they used the same line with me i.e. no one has ever complained about the system. Well that makes at least 2 of us - and my wife makes 3. Idiots… Read Full Review

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★☆☆☆☆
Baby's Days

“Bad customer service”

Written on: 09/06/2014 by jackiefry65 (1 review written)

I have just installed this system. I phoned to day because the system is not working for me. I spoke to a very rude aggressive man who spoke over me would not let me speak. He told me their was nothing he could do I was doing it wrong their was nothing wrong with the system and no body had ever had a problem THAT I VERY MUCH DOUT no help at all just I should watch the video. I am now stuck with a system I won't use for 6 months a real rip off very bad customer service… Read Full Review

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★★★★★
Baby's Days

“This software is subscription based at £9.99 per month...”

Written on: 11/06/2010 by cminherts (1 review written)

This software is subscription based at £9.99 per month and is used for both childminders and nurseries to track the children who they look after through the EYFS, the software is setup for you and the support if you get stuck is fantastic, the great thing I love is for the ability for the parents who I look after to login and view their child's daily diaries, progress and photographs.

The system is sold throught the comapny's website at www.babysdays.com

This software has everything I need to… Read Full Review

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