All Garden Fun Reviews - www.allgardenfun.com

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★★★☆☆
2.5 / 5
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Latest Reviews

★☆☆☆☆

“A disgrace avoid dealing with company at all cost”

Written on: 16/06/2014 by elaine.leishman.5 (1 review written)

Customer service is shocking do not answer emails and still waiting for a refund for inflatable hot tub for my children's Christmas, which was burst on arrival and was sent back over 3 weeks ago they were quick enough at taking my cash and I had to wait 3-4 weeks for hot tub being delivered. Im reporting them to trade and standard aswell as credit card company and CAB. PLEASE DO NOT USE THIS COMPANY… Read Full Review

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★★★★☆

“Delivery arrived when promised”

Written on: 17/12/2013

I ordered 7 foot minnesota pool table for a main Christmas present beginning December, but after two days when my card had been debited but I had not received email confirming purchase, I became worried and called All Garden Fun. I was assured order was placed and as delivery not requested until week commencing 16th December, as the item was direct from manufacturer, I would be contacted by them/courier a few days before. Still not having heard after a week, I called All Garden Fun again, and… Read Full Review

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★★★★★

“great Prices and SUPERB service”

Written on: 28/07/2013

Order for pool delivered the next day #DONE Super quick had a question got email response within the hour. … Read Full Review

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★☆☆☆☆

“Still no delivery!!”

Written on: 26/07/2013 by raziki (1 review written)

Dreadful customer service, constantly fobbed off. Still no sight of item which is for my daughters birthday. Less than impressed and completely regret using this company… Read Full Review

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★☆☆☆☆

“delivered damaged no service!”

Written on: 09/05/2013 by JoeyF (1 review written)

Ordered a bbq from them, great price and next day delivery. Opened box to find bbq battered and badly damaged. Contacted the customer service within hours of delivery and no reply to emails. Paid by credit card so will try and sort out a refund via them. Appalling company to deal with and shalll take great delight in reporting this to trading standards. Avoid at all costs. They're cheap for a reason !… Read Full Review

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Joeyf's Response to JoeyF's Review

Written on: 09/05/2013

Same here. Appaling company. Hopefully enough true reviews about them will make the public aware and put them out of business.

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★☆☆☆☆

“TERRIBLE CUSTOMER SERVICE”

Written on: 08/05/2013

Two broken promises to return phone calls for confirmation of an order in order to increase advertised item prices substantially without notice over bank holiday weekend… Read Full Review

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★☆☆☆☆

“Get ready to be disappointed”

Written on: 02/05/2013

I ordered a pool table from allgardenfun last Saturday for my sons birthday the following Saturday. I ordered from them because they advertised 3 day delivery. I placed the order online on Saturday. I rang them Monday to see when my order would be coming. They said that the order had been processed that morning and would be arriving on Thursday. I stayed in all day Thursday waiting. I even rang agf at lunchtime to see if they could give an approximate time and they said that the order had… Read Full Review

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★☆☆☆☆

“Avoid at all costs”

Written on: 13/01/2013 by JamesTer54321 (1 review written)

Save yourself the headache and avoid this company at all costs. Terrible customer service, items failing to arrive when specified and in poor condition and a general lack of communication. My experience with this company has been a poor one and I will certainly not be dealing with them again. Buy from All Garden Fun at your peril … Read Full Review

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★★★★★

“Excellent product and price and super prompt delivery.”

Written on: 04/07/2012 by Lorna.McGowan (1 review written)

Really delighted with All Garden Fun. I tried to order this Number Kubb set on Amazon, but delivery estimates were 3-4 weeks, and so I searched for an alternative supplier who could deliver sooner. Not only did All Garden Fun deliver in under 24 hours (with excellent and accurate tracking information so that I could plan my day better), but also it was a better price than Amazon too. If only the British summer was as reliable, and it would dry up for more than ten minutes, we'd be out… Read Full Review

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★☆☆☆☆

“Hopeless after sale approach”

Written on: 24/05/2012 by Adrienne.Harris (1 review written)

Don't buy from this outfit! The set of quoits ordered were delivered in a crushed, pre-opened, re-sellotaped box. The package was also disappointingly light weight and small and I could not give this as a gift as I had intended. In response to my request to return I was advised that I'd have to courier it back as they lose things delivered to their warehouse address and will not refund until they receive it! (Note that they delivered by royal mail and did not use signed for or a courier.)… Read Full Review

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★★★★★

“Fantastic Service”

Written on: 04/05/2012 by Nancekivell (1 review written)

I purchased a pool tabel/tennis top for my son's birthday and when it arrived it was damaged by the carrier. The staff at all garden fun went out of there way to make sure i had a replacement within two days for my sons birthday… Read Full Review

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★★★★★

“Great service and fast response”

Written on: 16/04/2012 by cushina (2 reviews written)

Purchased an Plum Gibbon swing set with a few accessories from All Garden Fun, they were the cheapest for that set at the time. The set was sent out next day delivery and was received on time. I did have a problem initially trying to purchase the product that turned out to be an issue with my credit card, the people were very helpful when I rang All garden fun fro help. The swing set itself is good quality and would recommend this product. There was a problem with one of the bolts… Read Full Review

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★★★★★

“Fast delivery, great service”

Written on: 06/04/2012

I placed an order for a kids' swing set and climbing frame at 3pm. It arrived at lunchtime the next day. Fantastic service and a pleasure to deal with - I wouldn't hesitate to recommend this company to anyone. One down side was that there was a pack of screws missing but not critical and the company has been very helpful. The set itself is great quality and has kept my kids bsy since we got it. I'm really pleased… Read Full Review

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★☆☆☆☆

“Terrible company to deal with. We ordered an item for...”

Written on: 06/02/2011

Terrible company to deal with. We ordered an item for Christmas at the very beginning of December. They told us it was in stock when they took the order, it wasn t. They told us it had been sent out when it had not even left the distributor. And when it finally did show up, three-days before Christmas it was the wrong thing! They dropped us right in it. If they d told us the truth we would have had plenty of time to order the item somewhere else but they clearly just did not want to loose… Read Full Review

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★☆☆☆☆

“I ordered a firepit from All Garden Fun which arrived...”

Written on: 23/07/2010

I ordered a firepit from All Garden Fun which arrived damaged. When I contacted Customer Services I was asked to contact Parcelforce to make a claim. I refused thinking that All Garden Fun had the contract with Parcelforce, not me. Plus, I order many many things on the internet and have never been asked to do this even though I have occasionally received a damaged item in the past. I left it to All Garden Fun to sort things out with Parcelforce and waited two month to receive my refund… Read Full Review

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