Crystal Travel Reviews - www.crystaltravel.co.uk

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★★★★☆
4.3 / 5
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Latest Reviews

“you were great from start to end!! I have a safe...”

Written on: 26/09/2014 by Norwoodaz110 (1 review written)

you were great from start to end!! I have a safe journey, no hassles with bags, etc etc. Five stars Yes I have and will recommend everyone to you… Read Full Review

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“Great customer service”

Written on: 13/09/2014 by Izzyafridi (1 review written)

I spoke to Bryan who was professional, courteous and did everything to accommodate my personal preferences. Will deffo use this service again!… Read Full Review

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“Efficient service”

Written on: 28/08/2014 by dranair (1 review written)

I spoke to Joseph Fernandes and he was most helpful and patient while dealing with all my queries and got me tickets for a holiday along with some advice regarding travel which was most helpful to plan the time of travel. Very helpful adviser who I would love to do business again with… Read Full Review

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“Prompt and efficient service.”

Written on: 25/08/2014 by ktClark102 (1 review written)

I am very pleased with the way you conducted your conversation with us… Read Full Review

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“very helpful and understanding ”

Written on: 23/08/2014 by Muellerwi491 (1 review written)

very easy to deal with and helpful all round good service ,we have used crystal travel before and will continue to do so in the future… Read Full Review

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“excellent service”

Written on: 22/08/2014 by melbournejoe (1 review written)

booked my flight on line from a reputed travel company said it will take 72 hrs for confirmation,and was rejected after 24 hrs. came to crystaltravel via JUST TRAVEL,and the rest was smooth sailing got all confirmed in less than an hour.PRAISE TO CRYSTALTRAVEL. your treatment was very honest all made clear no hidden things we will give your booking confirmation,once you made payment and by god you did it.your handling of cutstomers were very polite and professional and your explanation of… Read Full Review

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“Sid the telephone attendant was very polite...”

Written on: 21/08/2014 by Bishop38 (1 review written)

Sid the telephone attendant was very polite informative and helpful he was able to beat my already competitive price … Read Full Review

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“Efficient service. Sid very helpful!!”

Written on: 18/08/2014 by Mariav240 (1 review written)

Was pretty apprehensive of booking with Crystal after reading other reviews but the price was cheaper than others and we were issued with our e tickets within 10 mns of making payment. The staff member we dealt with (Sid) was very helpful and tried his best to get us the best deal possible. … Read Full Review

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“Fast efficient and friendly service”

Written on: 16/08/2014 by Emeryj75 (1 review written)

Booked a short break to amsterdam with crystal travel everything was made easy by the agent who dealt with all our requests regarding hotel, transfers and flights. We were sent prompt emails confirming all the holiday details… Read Full Review

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“Excellent job ”

Written on: 14/08/2014 by deepak1975 (1 review written)

Today, i approached Crystal travel. I was served by the customer srrvice officer. I received excellent customer service. He gave complete undivided attention to my requirement and made special effort to understand my travel priorties He spent lot of time and effort in delivering customer delight Crystal travel should be proud of such assets who bring repeat customers Given a chance, i will always prefer being served by professionals thanks … Read Full Review

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“I was very happy with Sid who organised our trip, he...”

Written on: 13/08/2014 by FabianWentworth (1 review written)

I was very happy with Sid who organised our trip, he was very helpful and came up with a good schedule for our flights. The booking was done swiftly and efficiently. I would use Crystal Travel again in the future and recommend it to my friends… Read Full Review

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“Excellent polite and helpful company”

Written on: 12/08/2014 by Alfielynne123 (1 review written)

I found this company to be very helpful and would like a special mention to a member of staff called Syd who helped us through our booking.I would give this company 5 stars… Read Full Review

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“doncaster to malta booking”

Written on: 12/08/2014 by anchorage3 (1 review written)

Very helpful over the telephone, as we found that the link on the website was inactive, and we were therefore unable to complete the booking on line… Read Full Review

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“Quick,efficient and friendly.”

Written on: 10/08/2014 by gzRitchie121 (1 review written)

We were dealt with expertly, politely and efficiently and I will not hesitate to use Crystal Travel as my first choice in future. One phone call produced a far cheaper quote than I could find on line and the deal went through without any hitches,and the total price was explained and kept to. Within 15 minutes the e tickets were in my in box. Well done Crystal Travel… Read Full Review

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“Excellent service”

Written on: 07/08/2014 by BrokenHeels (1 review written)

The Crystal Travel consultant I worked with was very diligent with detail and was dedicated to find me the best deal once I outlined my requirements. I was very impressed with his professional attitude and his excellent servicing of my travel request. Highly recommended!!!… Read Full Review

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“Great Service”

Written on: 05/08/2014 by Popegm156 (1 review written)

Great service. Prompt efficient and the best price by fare. Really recommend you check out Crystal Travel before booking elsewhere as they often offer the best prices. Also direct line to staff members so you don't have to go through the answer phone menu… Read Full Review

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“The advisor was helpful, has given me £50 off”

Written on: 04/08/2014 by Nicholson255 (1 review written)

Have listed the request and provide the response very positively. Will recommend to book the flight if finding the price is competent… Read Full Review

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“Very helpful and gave good information on best flights...”

Written on: 04/08/2014 by 491Suarez (1 review written)

Very helpful and gave good information on best flights and price. Attended to details, ensuring my daughter who is seventeen will be taken care of on her travels… Read Full Review

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“SATISFIED CUSTOMER”

Written on: 01/08/2014

Whilst searching online for most economical fares, I contacted Crystal Travel by telephone and was impressed by their diligence in meeting my flight requirements, returning my call as promised and in their personal service. Their representative was courteous and efficient. I have no hesitation in recommending their travel agency… Read Full Review

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“Professional, thorough , competent and completly reliable”

Written on: 01/08/2014

I tried to book tickets online but could not as there was some system error. Then I called and spoke to an advisor who was very professional and very helpful. He confirmed the meal preference for us and also provided very efficient service. After confirming our booking within few minutes I received an email with e tickets saying they have upgraded our baggage allowance which was icing on the cake as I need higher allowance for kids. I will highly recommend Crystal travel for booking flights… Read Full Review

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