Written on: 17/07/2013 by Cavorres
First time ever after 25 years of renting cars abroad, usually in Greece, first time in Italy. Just found additional charges on our card. Sneaky, sneaky and really just down right theft. To agree all is ok when you return the car, and then take payment off our card is just plain right theft. AVOID THIS COMPANY at all costs.. (read more)
Written on: 27/11/2012
We renetd a car in Catania on October 2012,and we rented a new renault twingo with a good normal rate for Catania market rent a car,no problems with credt card no damages,in catania there are 20 car rental company but not all have a new car fleet for rent.Instead in OS nolegio yes. I hope to come back in Catania,beautiful city for restaurant or wines. Thank os (read more)
Written on: 14/09/2012
This company supplements its revenue stream from renting cars, by fraudulently charging for "damage" which they invent on the spot. They claim not to speak English and insist that there is damage in Italian mixed with sign language, banking on you having to catch a flight, and not being able to do anything. Then they proceed to charge your card without authorization or signature. (read more)
Written on: 09/01/2012 by Walshb (1 review written)
This company is essentially a thieving scam set up , I hired a car in November for ten days , the car already had 43,000 km's on the clock and the clutch was dodgy , but it worked. Due to the heavy rains in Sicily at this time I returned the car in a slightly muddy state externally, they told me I would have to wait between one and two hours for it to be cleaned so that they could assess any damage;the was no damage of any kind, impossible given flight times. On November 24th they reached... (read more)
Written on: 07/12/2011
I rented a car OSAutonoleggio, and I must be honest, it was a good service. The car a Nissan Pixo, all was new, and the price was affordable for me really. I had no problems with OSAutonoleggio, my deposit was released after 1 week and now I book for January. Sorry but I know that osautonoleggio is only in Italy, because I wanted to book with them in January to go to Madrid in Spain. (read more)
Written on: 03/12/2011
We recently made a marvellous trip to Sicily. Everything was perfect with the exception of the car rental company we used. The company is called OS Autonoleggio (http://www.osautonoleggio.com/index.php). The car we had booked online was given to us with no radio. When we asked why, we were told casually \"It was stolen last night.\" They also required a deposit of 900 euros to be blocked on my credit card. We returned the car in perfect condition and the car rental company confirmed that the... (read more)
Written on: 03/12/2011 by tuhilli (1 review written)
Hired car from AUTO EUROPA and had a puncture and a small scrape. Expected to pay some insurance excess but had cover from Mondial Assist so wasn't worried. Did not sign anything as they said they would send a statement before taking any money. No document arrived and 2 months later this company AUTONOLEGGIO took Euros1240 from my account. In spite of a number of emails there was no response and no documents. I will be taking legal action through an Italian lawyer. Be aware that it appears... (read more)
Written on: 23/10/2011 by M-ST (1 review written)
There are t.hieves working in this OS Autonoleggio in Catania. They stole €850 from us after we left. We did recover the money through mastercard (after a month and many, many phone calls, letters, etc). It was a horrible experience. When we first contacted the company and asked why they had overcharged by €850 despite us having a signed document that all possible bills were paid, no damage to the car, etc they told us they would check with head office. I spoke to "Elenia". When I rang... (read more)
Written on: 11/03/2011
Hemos alquilado un coche con OS renta de autos,y hemos buscado un precio economico y un coche nuevo para una semana para ir en Taormina.
Unico problema?Que hemos perdido las llaves de el coche y para 2 dias non hemos podido condicir el coche para ir en Palermo.
Los empleados nos dicieron que para prequntar la secunda llave servivan 2 di s!??? No te pierdas las llaves del coche! No se arriesgan a ser capaz de ir a ninguna sito y la oficina te quere 150,00 ' para la llave perdita y que tienen... (read more)
Written on: 22/07/2010
I rented intermidium car for my family, I had several large suitcases.
The employee advised me a up grade with a big car.
They were very professional and the gold fleet left me surprised at the many alternatives offered.
I rented in OS a Tiguan very new,a fantastic car for travel in Sicily and i pay only 150 euros more for differnce.
Too bad they are only in Sicily,and you office Brand is only in Airport and in the city,but the service is very excellent.
Written on: 12/06/2010 by hubertcosta (3 reviews written)
Very good service from the OS car hire company I had never seen that before but now I have driven their cars, they are cheap beautiful auto. I can recommend that I have provided a good service. (read more)
Written on: 05/04/2011
OS Autonolegio are cheating and stealing security deposit!!
Hello dear writer,
to me happens the same as you, I think you're from Germany.
I'm from Germany, too.
I'm getting straight to the lawyer with the case to get my money back.
What did you do to get your money?
Have you your money back?
Could you help me please! (read more)
Written on: 04/04/2011
Despues de disfrutar de unos dias en Sicilia nos tuvimos que volver con la desagradable noticia de que esta compa ia (OS AUTONOLEGGIO) habia hecho un uso fraudulento de mi tarjeta cargando 1.200 ' aun habiendo abonado un seguro a todo riesgo...
Son unos autenticos ladrones....
Written on: 11/03/2011
Very Good car group for 4X4 but the price not.
Not convinient for rent an Pick up 4x4!more expensive.
But I find new car,good service but the price for 3 week of Pick Up was very very High!
Well don't ask a Suv here. (read more)
Written on: 08/10/2010
hemos alquilado un coche con OSAutonoleggio,y hemos buscado un coche nuevo nuevo pero no hemos heco le reservaci n porqu la tenimos con Avis de Catania donde buscamos un problema para el coche.
Otras chicas de Espana que estava en el nuestro vuelo nos endic s OSAutonoleggio como nuevo y bueno tienda para alquilar coche economico y a buen servicios.
Tenemos que decir graci s a OS si hemos tomado un coche porque el nuestro papal de reservaci n co Avis fu horrible,y hemos solucionados... (read more)
Written on: 12/06/2010 by hubertcosta (3 reviews written)
All in all, the OS is a good car rental company except that I do not understand why the way they check in but the car is fine indeed, the clerk was a man of very old age and presented badly, but I've seen worse.
In March I booked a Hertz car that I wanted to give my credit card because I guarantee, here I go to the OS and this problem was solved in few minuts. In the Desk and car park I was surprised because I had SUV, spending less and qualitatively speaking, but were held only at the check... (read more)
Written on: 12/06/2010
OL a todos os amigos,
S queria dizer que, na Sic lia at setembro voltar e que a nica coisa que deve melhorar o n mero de funcion rios Como o sistema operacional "de abril eu fiz um monte fim FILA para buscar o meu carro formul rio de reserva, ent o eles me deram um carro bonito COM NOVO naveg vel INCORPORATED, uma nota de Nissan.
A nica coisa que eu esperei tanto tempo para linda tem que tomar, porque CAR "Havia tantas pessoas significa LIVRO assim que o produto puro E'BUONO VA... (read more)
Written on: 11/06/2010 by mariocaggeci (1 review written)
Ciao Uno "tutti",
Volevo segnalarvi solista Compagnia Il Che this con Piccola Societ di Noleggio MI SONO Trovato Davvero grazie Bene ho noleggiato UNO Loro L'Auto Che volevo Guidare non per velleit ma Bensi per necessit di Cosa Che colomba nell'altra avevo originariamente prenotato STATO E possibile non.
Peccato Che la OS attualmente solista operi in Sicilia, altrimenti avrei noleggiato spesso con Loro, perch ho delle Nazioni Unite Trovato Nuovo parco auto, Contratto trasparente,... (read more)
Written on: 05/06/2010
We hired a car from this company and paid extra for, what we were told was 'fully comprehensive insurance'. We weren't able to read the policy as it was in italian, however we were assured by the guy (who spoke perfect english) that in the event of any scratch/dent/puncture etc. that there would be no excess to pay on the insurance. When we returned the car, a tiny scratch was noticed (which we didn't do) by OS Autonoleggio. The guy said we would be contacted by the head office to sort out... (read more)
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