OS Autonoleggio www.osautonoleggio.com Reviews

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★★★☆☆
2.6 / 5
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Latest Reviews

★☆☆☆☆

“THEY STOLE THE DEPOSITS!!!”

Written on: 27/09/2014 by MareliAyers (1 review written)

I rented the car in June. The car was really awful. OS Autonoleeggio required for the deposit of EURO 1,900 !!!! No damages were found out upon receipt, the security deposit is written off - just stolen!!! No claims or supporting documents from them. My e-mails and calls are fully ignored… Read Full Review

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★☆☆☆☆

“Do not rent!”

Written on: 24/09/2014 by SarahSchultz308 (1 review written)

The same bad experience as written in other reviews. They really screw you when returning the car. They claim to see Some damage on the tire ( which was already there and nothing terrible) and suddenly don't understand english anymore and are not willing to refund your deposit. It is nothing less then theft. Do not hire a car!!… Read Full Review

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★☆☆☆☆

“Do not rent!”

Written on: 24/09/2014 by Bentleye458 (1 review written)

They really screw you over by returning the car. Pls be careful! They claim damage on the tire which was obviously already there before. Do not rent by them!!!!… Read Full Review

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★☆☆☆☆

“No Car on arrival”

Written on: 30/08/2014 by Chaney406 (1 review written)

AVOID THIS Company, you will not find the car you booked and pay for...!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!… Read Full Review

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★☆☆☆☆

“Rude, lying scumbags”

Written on: 09/08/2014 by ucMyers225 (1 review written)

These people are rude and hateful. I hired a car in advance and when I arrived they had given it away to someone else. They would not help try and sort there mess out and when it when I asked for the deposit to be refunded the man found he could no longer speak English. In a nutshell these individuals especially the goon that I spoke to are parasites. The world would be a better place if this company went bust and let a legitimate business take there place. Just in case I haven't been… Read Full Review

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★☆☆☆☆

“Wish we had read the reviews first...”

Written on: 17/07/2013 by Cavorres (1 review written)

First time ever after 25 years of renting cars abroad, usually in Greece, first time in Italy. Just found additional charges on our card. Sneaky, sneaky and really just down right theft. To agree all is ok when you return the car, and then take payment off our card is just plain right theft. AVOID THIS COMPANY at all costs… Read Full Review

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★★★★☆

“Good Car,normal rate.”

Written on: 27/11/2012

We renetd a car in Catania on October 2012,and we rented a new renault twingo with a good normal rate for Catania market rent a car,no problems with credt card no damages,in catania there are 20 car rental company but not all have a new car fleet for rent.Instead in OS nolegio yes. I hope to come back in Catania,beautiful city for restaurant or wines. Thank os… Read Full Review

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★☆☆☆☆

“Thieves”

Written on: 14/09/2012

This company supplements its revenue stream from renting cars, by fraudulently charging for "damage" which they invent on the spot. They claim not to speak English and insist that there is damage in Italian mixed with sign language, banking on you having to catch a flight, and not being able to do anything. Then they proceed to charge your card without authorization or signature… Read Full Review

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★☆☆☆☆

“Thieves/Do not use this company”

Written on: 09/01/2012 by Walshb (1 review written)

This company is essentially a thieving scam set up , I hired a car in November for ten days , the car already had 43,000 km's on the clock and the clutch was dodgy , but it worked. Due to the heavy rains in Sicily at this time I returned the car in a slightly muddy state externally, they told me I would have to wait between one and two hours for it to be cleaned so that they could assess any damage;the was no damage of any kind, impossible given flight times. On November 24th they reached into… Read Full Review

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★★★★★

“Good Service for me.”

Written on: 07/12/2011

I rented a car OSAutonoleggio, and I must be honest, it was a good service. The car a Nissan Pixo, all was new, and the price was affordable for me really. I had no problems with OSAutonoleggio, my deposit was released after 1 week and now I book for January. Sorry but I know that osautonoleggio is only in Italy, because I wanted to book with them in January to go to Madrid in Spain… Read Full Review

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Guest's Comment

Written on: 28/05/2012

Same happened to me, the problem was they subtracted 165 EURO 2 months AFTER me leaving Italy, so you're not off the hook yet. Sent a formal complaint to Visa, after one month OS Autonoleggio agreed to pay me back the money because they did a mistake and double charged me. However, money is still not back into my account. Thieves

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Maria74's Comment

Written on: 22/11/2012

Hello,
do you recive the money from credit card?or not?
In case of negative,please send an email to info@osautonoleggio.com
thank you.
Best Regards

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 03/12/2011

We recently made a marvellous trip to Sicily. Everything was perfect with the exception of the car rental company we used. The company is called OS Autonoleggio (http://www.osautonoleggio.com/index.php). The car we had booked online was given to us with no radio. When we asked why, we were told casually \"It was stolen last night.\" They also required a deposit of 900 euros to be blocked on my credit card. We returned the car in perfect condition and the car rental company confirmed that the… Read Full Review

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Guest's Comment

Written on: 07/12/2011

But I have rented many cars with OS, and 900 € which is a deposit, I have always recovered without problems.
Certainly there have been a misunderstanding.

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★☆☆☆☆

“Also Cheat English.”

Written on: 03/12/2011 by tuhilli (1 review written)

Hired car from AUTO EUROPA and had a puncture and a small scrape. Expected to pay some insurance excess but had cover from Mondial Assist so wasn't worried. Did not sign anything as they said they would send a statement before taking any money. No document arrived and 2 months later this company AUTONOLEGGIO took Euros1240 from my account. In spite of a number of emails there was no response and no documents. I will be taking legal action through an Italian lawyer. Be aware that it appears that… Read Full Review

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★☆☆☆☆

“You will be stolen from. ”

Written on: 23/10/2011 by M-ST (1 review written)

There are t.hieves working in this OS Autonoleggio in Catania. They stole €850 from us after we left. We did recover the money through mastercard (after a month and many, many phone calls, letters, etc). It was a horrible experience. When we first contacted the company and asked why they had overcharged by €850 despite us having a signed document that all possible bills were paid, no damage to the car, etc they told us they would check with head office. I spoke to "Elenia". When I rang… Read Full Review

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★★★★★

“Hemos alquilado un coche con OS renta de autos,y hemos...”

Written on: 11/03/2011

Hemos alquilado un coche con OS renta de autos,y hemos buscado un precio economico y un coche nuevo para una semana para ir en Taormina.
Unico problema?Que hemos perdido las llaves de el coche y para 2 dias non hemos podido condicir el coche para ir en Palermo.
Los empleados nos dicieron que para prequntar la secunda llave servivan 2 di s!??? No te pierdas las llaves del coche! No se arriesgan a ser capaz de ir a ninguna sito y la oficina te quere 150,00 ' para la llave perdita y que tienen los… Read Full Review

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★★★★☆

“I rented intermidium car for my family, I had several...”

Written on: 22/07/2010

I rented intermidium car for my family, I had several large suitcases.
The employee advised me a up grade with a big car.
They were very professional and the gold fleet left me surprised at the many alternatives offered.
I rented in OS a Tiguan very new,a fantastic car for travel in Sicily and i pay only 150 euros more for differnce.
Too bad they are only in Sicily,and you office Brand is only in Airport and in the city,but the service is very excellent.
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★★★★★

“Very good service from the OS car hire company I had...”

Written on: 12/06/2010 by hubertcosta (3 reviews written)

Very good service from the OS car hire company I had never seen that before but now I have driven their cars, they are cheap beautiful auto. I can recommend that I have provided a good service… Read Full Review

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★☆☆☆☆

“ATTENTION ”

Written on: 05/04/2011

ATTENTION
OS Autonolegio are cheating and stealing security deposit!!
Hello dear writer,

to me happens the same as you, I think you're from Germany.
I'm from Germany, too.
I'm getting straight to the lawyer with the case to get my money back.
What did you do to get your money?
Have you your money back?
Could you help me please!… Read Full Review

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Guest's Comment

Written on: 16/08/2011

Hello,
I also have the same problem. They simply debited my creditcard with the "security deposit". I am from Austria.
Has anyone from you seen his money again?
Thank you for your answer!

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M-St's Comment

Written on: 23/10/2011

The same thing happened to us.
We disputed a bogus €850 charge and have eventually gotten our money back through mastercard.
DO NOT USE THIS COMPANY.

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Guest's Comment

Written on: 26/08/2011

happen to me as well year a go.
they took money from my credit card 1000 € and never coming back!!!
they cheating me!!!!

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★☆☆☆☆

“Despues de disfrutar de unos dias en Sicilia nos...”

Written on: 04/04/2011

Despues de disfrutar de unos dias en Sicilia nos tuvimos que volver con la desagradable noticia de que esta compa ia (OS AUTONOLEGGIO) habia hecho un uso fraudulento de mi tarjeta cargando 1.200 ' aun habiendo abonado un seguro a todo riesgo...
Son unos autenticos ladrones....
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★★★★★

“Very Good car group for 4X4 but the price not. ”

Written on: 11/03/2011

Very Good car group for 4X4 but the price not.
Not convinient for rent an Pick up 4x4!more expensive.
But I find new car,good service but the price for 3 week of Pick Up was very very High!
Well don't ask a Suv here… Read Full Review

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★☆☆☆☆

“UN AUTENTIVO ROBO.... ”

Written on: 02/12/2010

UN AUTENTIVO ROBO....
ES UNA ESTAFA....
TE QUITAN EL DINERO DE LA TARJETA CUANDO DEJAS EL COCHE… Read Full Review

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