The iron worked very well. However, the fact that the resting plate for the iron is removable has proved to be a fatal menace. I put it on the ironing board. A visitor (who was used to using similar irons) switched on the iron, not realizing they should replace the iron rest, and it melted right through into the tank housing onto the electric wires! The whole thing had to be thrown away. There should be a heatproof cover as well as a removable iron rest: surely this must be a design fault? I'd be interested in hearing from the company.