Economy Bookings - www.economybookings.com Reviews

★★★★★
4.7 / 5
92.9% of users recommend this
  • Customer Service

  • Value For Money

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Latest Reviews

★★★★★

“Great experience! Quick, easy, no surprises.”

Written on: 23/05/2013 by Kooop

Loved dealing with economybookings.com. It was easy, well-priced and convenient. Will definitely use them again. (read more)

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★★★★★

“Happy Customer!”

Written on: 23/05/2013 by DeMunk

We have used Economybookings several times and always go back to them because booking is quick and easy. You can clearly see what is included in the price so there are no nasty surprises at your destination. Vouchers are emailed through quickly and their rates are very competitive - we have found them cheaper than going directly to Alamo. Have recommended them to family and friends because of excellent pricing and ease of use. (read more)

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★★★★★

“Best price!!!”

Written on: 23/05/2013 by HIRSSONS

I have used Economybookings several times for rental cars. First, I go to the major company websites and check prices. Then, I go to "discount" sites and check prices. Then, I go to Economybookings and "name my own price" and have ALWAYS received a significant discount over "published" rates. Love it!! (read more)

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★★★★★

“Quick and easy.”

Written on: 22/05/2013

Very helpful staff, clean, modern car, no wonder there was a queue at pickup when other companies were empty (read more)

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★★★★★

“Very good service”

Written on: 22/05/2013 by Gewerton

I have leased a car from Economybookings and I am pleased to say that I had wonderful service and no problems whatsoever. (read more)

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★★★★★

“Excellent rental experience”

Written on: 22/05/2013 by Dantie.B

Excellent pricing and friendly and helpful staff that was responsive to both telephone and email inquiries. (read more)

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★★★★★

“Good price, great service and nice car”

Written on: 21/05/2013

You were easy to deal with and the price beat your competition, thanks for making the trip easier. (read more)

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★★★★☆

“Quick and easy”

Written on: 21/05/2013

Slightly cheaper than going direct, all rental companies in one spot, easy to compare (read more)

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★★★☆☆

“GPS”

Written on: 21/05/2013 by Cleber (1 review written)

The GPS wasn't functioning properly needing a renewing. Despite of the information in the site the company that rent the car offer me another insurance at the desk. (read more)

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Bookinggroup's Response to Cleber's Review

Written on: 21/05/2013

Dear Sir/Madam,

Thank you for taking the time to provide feedback in regards to your recent car rental.
First, please allow me to apologize for the difficulties that you had.

If you had problems with GPS system you could contact rental company to change this stuff.
On our website is clearly stated that all rental car providers have different insurance system. Also there is a concept like additional insurances which reduce excess and customers liability. All this options are own company`s product and they are not included to the car price and are taxable, all this stuff have to be paid at the location.
Please note, as soon as you will provide us your vouchers number we will open file on your behalf.
Once i receive it, i will advise you directly via email.

In the meantime, if you have any further questions, please do not hesitate to contact our customer care department.

Regards,
Darina
Economybookings.com Team

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★★★★★

“It was what we wanted”

Written on: 20/05/2013

Perfect Van size, easy to drive. Good service in pick up but better when return. (read more)

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★★★★★

“It was so easy!”

Written on: 20/05/2013 by Nalesso

Very easy to rent online with Economybookings.com so can recommend to use them. (read more)

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★★★★★

“Great Company”

Written on: 20/05/2013 by Lema.K

Great company to hire from, when looking to hire a car they always give you 3 companys to consider, i have now rented 4 occasions from Economybookings and have been very pleased every time, i can highly recommend. (read more)

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★★★★★

“Back to Economybookings”

Written on: 19/05/2013 by axelledevos (1 review written)

Had a lot of experience with rental companies and decided to return and stick with economybookings. Other companies don't seem to bother running that "extra mile" for their customers, where economybookings do a little bit extra for you every time. Their service is friendly and there is more "human touch" to it. Not only service itself, but also prices are good and even better than others most of the time. (read more)

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★★★★★

“Good service, good car, good value”

Written on: 19/05/2013 by Akuafo

We pre-booked a car for our holiday in Italy. I searched all the sites on the internet and Economybookings.com was the cheapest and easiest to use. I've used them before and was very satisfied. (read more)

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★★★★☆

“Marsielle train station rental. Very good price.”

Written on: 19/05/2013 by michellebrennel (1 review written)

I have booked two times in France and had quite pleasant experience. No hidden charges or fees, fast voucher confirmation and most important - very good prices comparing to others. Car was in excellent condition, only 7k miles on it, everything clean, no smoke. Overall service is high class. (read more)

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★★★★★

“Total price is fantastic”

Written on: 19/05/2013 by jeannemarie208 (1 review written)

First time made a reservation in Luton with economybookings and was very surprised that prices were so low and service so great. Best value for money I have ever seen. Thank you! Jean (read more)

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★★★★★

“Back again...........”

Written on: 19/05/2013 by Klyuk

I've used this service before to hire a car, some of the best rates and very clear about what is included and what's not, which is not always the case on some sites. Very easy, quick and trouble free booking. (read more)

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★★★★☆

“Excellent customer service from Economybookings”

Written on: 19/05/2013 by Cohen

I spoke to various different companies and found that the prices didn't actually really vary that much but what made the difference was the customer service. Most other companies I spoke to were no where near as helpful or clear and in some cases downright awful! Economybookings however went out of his way to be helpful and friendly and that was definitely the reason I booked with Florida Car Hire. (read more)

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★★★★★

“Love the service!”

Written on: 19/05/2013

I have used Economybookings for many years and for me it is still the best out there! I will continue to use Economybookings for many more years. (read more)

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★★★★★

“Great dealing with Economybookings - I would do it again.”

Written on: 19/05/2013

I rented a car through Economybookings. Got a great deal and would do again. (read more)

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★★☆☆☆

“Orlando Rental”

Written on: 19/05/2013

Initially this seemed a pleasant opportunity to rent a superior vehicle at an excellent price. The car I wanted was requested and I rapidly received notice that, “We received your rental request, but need to check that the car you have selected is available. Availability status check can take from 10 minutes till maximum 2 working days. Urgent requests are checked in first place.“ Unfortunately, after several weeks, I had not received confirmation of my request. Repeated emails to... (read more)

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★★★★★

“Everything was great.”

Written on: 19/05/2013

We had a terrific car - an Opel Corsa. It was clean and well-maintained. No problems at all. We paid a small premium to take it to Slovenia (from Vienna), which is standard. Every aspect of the experience was good. We never used Sixt before (never even heard of it before), but it was a fine experience. (read more)

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★★★★★

“Always on target!”

Written on: 18/05/2013 by Leal

I had never used Economybookings before. This time, I finally bit the bullet and booked. Now I feel silly for not using it before! (read more)

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★★★★★

“Super deals and great Website”

Written on: 18/05/2013 by Qubo

I almost booked more than 20 trips till date and all were superb deals. I won a lot through bidding. Economybookings is definetely a very very great site to start your car rental with.. (read more)

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★★★★★

“I always check with Economybookings first before I...”

Written on: 18/05/2013 by Hars

I always check with Economybookings first before I travel. 9 out of 10 times I use them.. (read more)

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★★★★★

“I always find very cheap prices normally on...”

Written on: 18/05/2013

I will say thank you so much for having such a great site. Whenever I have to make an emergency trip you all make it the the most affordable ever. I love Economybookings and been a fan for the last 2 years. (read more)

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★★★★★

“Best Price!!!”

Written on: 18/05/2013 by Reis.333

It was very fast and saved me over $300 on my car rental (read more)

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★★★★★

“Fantastic price!”

Written on: 16/05/2013 by Nording

Loved the easy of use and the much, much cheaper price. (read more)

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★★★★★

“NEVER BEEN LET DOWN!!!”

Written on: 16/05/2013 by Han.sen

Every experience with my use of economybookings has been great. I always get a great deal, and have been able to travel more because of their pricing. I absolutely LOVE Economybookings. (read more)

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★★★★★

“GREAT SOURCE FOR CARS”

Written on: 16/05/2013 by Justin.Post.

It is user friendly, reliable, easy to use and understand and you have options including name your own price (read more)

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★☆☆☆☆

“The Price Your Quoted Has No Relation To Actual Cost”

Written on: 16/05/2013 by MWCreel (1 review written)

I recently used an online booking company called EconomyBookings, a site which claims to be able to get you the best deals on car rentals. As is turned out, the price they quoted me was considerably less than other car rental agencies, thus I booked the car and pre-paid for it. I then get an email stating that they would now find a company that would accept the price, and the next day I received another email stating FOX had indeed accepted the rental deal at the set price. Upon arriving... (read more)

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★★☆☆☆

“trouble cancelliing reservation”

Written on: 16/05/2013

I have spent two days trying to cancel a car rental in the US. The customer support phone number doesn't work (I got the message "error has occurred with call forwarding"). The website cancelling doesn't work; the dotted circle in the "cancel" dialog box goes around for ten minutes without ever cancelling the reservation. Then I emailed and got an auto-response saying I should email another email address. No telling what will have next. Anyway, the company needs to work on this problem. It... (read more)

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Bookinggroup's Comment

Written on: 16/05/2013

Dear Sir,

We make every effort to ensure that each client returns home with a pleasant car rental experience with our company.

Thank you for your review sorry to hear that you excpercinced some problems trying to cancel your booking
.
Please can I ask you to email us. Please supply your reference number and I will look into your comments above and see what happened and why you faced with problem concern cancellation.

In case if exist any problems with cancellation, modification or another options customer has possibility to contact our reservation department by phone or via email and representatives of this department will immediately help to solve issue or provide necessary information.

Thank you in advance for your answer.

Regards,
Darina
Economybookings Team

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★★★☆☆

“Not as described on my voucher. Had to pay more fees...”

Written on: 16/05/2013

Not as described on my voucher. Had to pay more fees on delivery for (did't understand for). I'll recommend it with more attention to what's written. (read more)

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Mwcreel's Comment

Written on: 16/05/2013

So did I. I paid $288 USD in advance and received vouchers and emails stating I was paid in full, only to be charged an additional $466 USD for the car with FOX Rental Cars.

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Bookinggroup's Comment

Written on: 16/05/2013

Dear Sir/Madam,

Thank you for providing feedback in regards to your recent car rental.

We make every effort to ensure that each client returns home with a pleasant car rental experience and are, therefore, disappointed that you did not receive the quality service that our clients both expect and deserve.

As was mentioned in terms and conditions the additional options and equipment are not included to the car price.
The total price could be higher because of the ordered additional staff + VAT%
All extras like super insurance, baby seat, additional driver, GPS and etc. are own company`s product and they are not included to the car price and are taxable, all this stuff have to be paid at the location.

Please contact us and please provide your voucher numver and we will investigate your queries with partners immediately.

Regards,
Darina
EconomybookingsTeam

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★★★★★

“Fantastic price!”

Written on: 15/05/2013

Loved the easy of use and the much, much cheaper price. (read more)

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★★★★★

“Great!!!”

Written on: 15/05/2013 by Gerit

Economybookings is our go to car rental site. Use EVERY time and always recommend to friends and family. Economybookings makes it fun and easy. it takes the fear out of Name Your Own Price because it can be relied upon. Kudos! Look fwd to next travel booking. (read more)

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★★★★☆

“Very good and quick service!”

Written on: 15/05/2013

Quality of service is very good. Quick response, nice price. (read more)

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★★★★★

“Great prices”

Written on: 14/05/2013 by Huetink

Economybookings is easily the best way to get the best price for the best car rentals. It's been years since I've used any other service to find a car rentals and I've been on many trips. (read more)

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★★★★★

“Fantastic price!”

Written on: 14/05/2013

Loved the easy of use and the much, much cheaper price. (read more)

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★★★★★

“Great”

Written on: 14/05/2013 by KARPUK

Great price and excellent customer service. I use Economybookings because there it is quick, easy and hassle-free. (read more)

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★★★★★

“Superb Customer Service!!!”

Written on: 14/05/2013 by HarristonFamily (1 review written)

In early February, my family and I were in the process of planning our annual trip to the Central Florida area during the month of July. During the planning phase, it is usually a very painstaking process (searching for the best/cheapest flights and car rental). This process is usually not easy or fast because we always stay for at least 2 weeks. However, this year's process was extremely where the car rental was concerned. I found the Economy Booking website by scouring the web and was... (read more)

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★★★★★

“Great customer service .”

Written on: 13/05/2013 by Pais

Very dependable customer service, i have never had a problem with economybookings.com. I been using this site for a little over 3 years now and always found great deals . (read more)

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★★★★★

“im very very happy with Economybookings”

Written on: 13/05/2013 by Dos.Fan

I've used them for one day trips, and for up to 3 month trips, they save me money, and I get so much more for what I spend. im very very happy with Economybookings!!! (read more)

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★★★★★

“Very Happy with the Service”

Written on: 13/05/2013 by Van.Uhn

I've rented a car at the airports several times with this website and always had first class service. Polite and informative staff, you can be sure that you will reach them any time before and during your rental, because they work 24/7. As for my last rental in Malaga, I've had a nice car with only 10,000 km mileage and no discernible damage, pick up and drop off were quick, it was easy to find the car rental area at the Malaga airport. On the whole – good experience, I will book through... (read more)

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★★★★★

“Car is very good”

Written on: 12/05/2013

My flight was late, but the counter has been waiting for me. Service was excellent.Vehicles provided to us was great. (read more)

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★★★★★

“car rent in france”

Written on: 12/05/2013

It was very convenient for me to take the car in the center of Paris and return in Orly airport. Not every car rentals provide such service. The price was very good comparing other rentals in Paris. Though there was no exact car I ordered, rental provided us with a better car with navigation. (read more)

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★★★★★

“Great experience”

Written on: 11/05/2013 by Lario

No problems anywhere. Everything went smoothly. No hassles. Car was new and worked perfectly. (read more)

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★★★★★

“Simple, economical car hire”

Written on: 11/05/2013

We always use Economybookings. Just back from two rentals in the UK, nine days and two days. Both without a hitch, exactly as ordered, no hassles or problems. Highly recommend. (read more)

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★★★★★

“Great car, great service, great price!”

Written on: 10/05/2013 by Bor.Ser

Very good on all counts, I would definitely recommend. Very cool! (read more)

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★★★★★

“Many thanks”

Written on: 10/05/2013 by Sue.Jack

The staff were really friendly and efficient and when we had a problem it was sorted straight away (read more)

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★☆☆☆☆

“nerve wrecking experience - never again”

Written on: 09/05/2013

nerve wrecking experience trying to hire a car for Norway. NEVER AGAIN Ordered class of cars not available - price increase. Questions per mail not answered, just unfriendly, unqualified reply, no further feedback. Callcenter personnel friendly, but party limited competence. Took 10+ calls with booking group and local car rental to get confirmed that the booking that was confirmed was not possible (due to questions/concerns asked per mail 4 weeks ahead but never got feedback). At least... (read more)

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Oksana_Economybookings's Comment

Written on: 10/05/2013

Dear Customer,

Thank you for your comment.

Registered comments are very serious and the situation will be investigated immediately. We would appreciate if you send more detailed information regarding your reservation as soon as possible.
Please send to our Support Group Team at support@bookinggroup.com.


Regards,
EconomyBookings.com Team

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Opinionmaker's Comment

Written on: 10/05/2013

Dear support team,

You are fully correct regarding the seriousness of my feedback. Unfortunately it was not taken serious during direct communication with booking group and I will not make the effort to explain everything again. I forwarded the cancellation mail to the support account. For further details please refer to your internal documentation.

Regards
Unhappy ex customer

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Bookinggroup's Comment

Written on: 13/05/2013

Dear Customer,

You made a booking through our site on 4/28/2013 4:43:53 PM independently for the Stavanger Sola Airport.
During making your reservation you choose ECMR class car for the price 260.35 EUR for 10 days (not included any additional options por extras).

As was mentioned in our and rental companies terms and conditions the total price was higher because of the ordered additional options or extras.
All extras like super insurance, baby seat, additional driver, GPS, one way rent, fuel and refueling service, delivery and collection and etc. are own company`s product and they are not included to the car price and are taxable, all this stuff have to be paid at the location.

We checked our post and we can confirm that no any email received from your site from email address shown in reservation.

We already requested documents regarding your booking from rental company for the full investigation of your issue.
When your query will be reviewed we will contact you immediately for ptoviding an information


Regards,
Darina
EconomyBookings Team

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