Bikesure Motorcycle Insurance Reviews - www.bikesure.co.uk

Click here if this is your business
★★★☆☆
3.2 / 5
185
58% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Bikesure Motorcycle Insurance www.bikesure.co.uk - Ask a question now

Media Gallery for Bikesure Motorcycle Insurance www.bikesure.co.uk

Bikesure Motorcycle Insurance www.bikesure.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“quality insurance”

Written on: 15/08/2016

great bike insurance assistant helped me get correct insurance for bike plus money back on another policy what can I say allways worth giving them a ring to keep a check on things ,found multibike insurance cheaper than what I thought it would be,didnt find anything negative, spot on, thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very informative, good company to deal with. Will...”

Written on: 15/08/2016 by Philipemoore (1 review written)

Very informative, good company to deal with. Will transfer my other bike over when it falls due… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Good but could be better”

Written on: 15/08/2016 by chris.mcna (1 review written)

First of I haven't had to contact you, so i cannot comment on customer service etc. So i cannot give you 5 stars. The two things that should be changed. 1. Give more warning before automatically renewing insurance, I was sent a renewal email on the August 3rd, with no reference to when you would auto renew, a date would be handy so i can ensure funds are available in my account. the funds where taken on August 10th, so I only had 7 days to check if i wanted to continue with you and ensure… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service”

Written on: 12/08/2016 by ozBradford291 (1 review written)

Great service very friendly staff and easy to renew my insurance will continue to recommend Bikesure to family and friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service ”

Written on: 11/08/2016 by CamilleTurner18 (1 review written)

Fast and quick service. Easy to use Web page. Always a smooth professional transaction for renewal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“cheers”

Written on: 09/08/2016 by psyfi_1 (1 review written)

i have been with bike sure know for 4 years and never had any problems always had them give me a little leeway especially since i need it lol… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“Okay but policy issues.”

Written on: 28/07/2016 by China.Stewart (1 review written)

Most recently I renewed my policy and the person I spoke to on the phone was extremely helpful and understanding, and sympathetic about previous issues I had experienced. He was very quick (as quick as the process allows him to be I should imagine) and explained everything thoroughly. I insured a previous bike with bikesure that was unfortunately stolen before christmas, when it came to changing insurance over to a new bike and adding fire and theft to the policy this took a very long time, I… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“not bad at all”

Written on: 15/07/2016

I got a pretty good deal price wise however I think that the option for monthly payments could be more reasonable otherwise very pleased indeed… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“helpful staff”

Written on: 14/07/2016 by 168Lopez (1 review written)

helpful and took us through everything we needed to renew our insurance… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Cheap, but not worth the hassle”

Written on: 13/07/2016 by KelvinAlvarez (1 review written)

Purchased a policy to start a few days in advance, ended up having to reconfirm everything I input on their website over the phone. Then got a list of ridiculous demands for information that I'd need to supply in 20 days or the policy would be cancelled - stuff like a photo of the bike in its garage, thatcham certificates, tracker certificates, DVLA check codes etc, all things no other bike or car insurer has ever required from me. Their online portal to supply this info didnt work, and after… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adrian.flux's Comment

Written on: 15/07/2016

Thanks for your comments. Your feedback is appreciated. I am sorry to hear that you decided to cancel your policy as a direct consequence of the level of documentation that we requested as well as issues you experienced with our online portal.

We realise that the additional paperwork does generate more work for both you and for us, but ultimately our customers benefit from our stringent quality control of new policies. It allows us to accurately underwrite a policy and provide correct cover and pricing, particularly should new information come to light which we were previously unaware of.

Over the years we have successfully negotiated large discounts for our customers and have only been able to do this because of the quality of business we provide to our insurance partners. It is vital that we protect these discounts, enabling us to continue offering our customers fantastic prices on great products. This is why we ask for copies of the various documents.

Kind regards

Customer Service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Fantastic Insurence”

Written on: 30/06/2016 by richiemittens (1 review written)

This is by far the fairest Insurance company I have dealt with in 35years of insuring my motorbikes/trikes. Last year I was involved in a hit and run, where the other driver was over the double white line and clipped my handle bars. My bike was a rightoff, and third party didn't stop. I had to claim on my own insurance. I expected a huge rise in premium. to my surprize,I had a £23 drop in price at my renewal this year. need I say more ! THANK YOU BIKESURE… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“bike sure for sure”

Written on: 28/06/2016 by broadband0549 (1 review written)

very helpful in problem solving and advise and keeping the customer calm and relaxed speaking clear to make the question easy to understand… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“cancelled insurance due to rip of price when change bike”

Written on: 27/06/2016 by paulattew (1 review written)

been with you for a while went to change my bike and wow did you try to rip me off with the price got new insurance cheaper than the amount extra to pay just cancelled my insurance with you and yes you have ripped me off again… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adrian.flux's Response to paulattew's Review

Written on: 28/06/2016

Thanks for your comments. Your feedback is appreciated. I am very sorry to hear that you are unhappy with our level of service.

I have located your file and have reviewed the notes regarding your recent request to change your bike. As a broker we deal with a number of different insurers and I can confirm that the price we quoted was the best we had available.

It is always sad to see a customer leave us but it is understandable if you have found an alternative insurer offering you a more competitive price. Hopefully you will still consider us in the future.

Kind regards

Customer Service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Easy to deal with and good for customization ”

Written on: 20/06/2016 by Zielah (1 review written)

I was really impressed with Bikesure. Great customer service and very helpful & understanding. I had a custom paint work on my bike, and BikeSure were one of the only insurance companies who was even willing to discuss insuring it. They were very professional and friendly at the same time. I have also since then called up and had to make changes to my policy and again, all very easy and decent priced. Would definitely recommend… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service as ever!”

Written on: 16/06/2016 by Morrowbz75 (1 review written)

So I took my bike to get it serviced/MOT'd 2 weeks before renewal and made the mistake of looking round while there! Saw something I liked and got a reasonable PX for old bike so then had to sort the insurance and see what impact changing would have:-( Bikesure were happy to sort a quote for new bike even thought I'd forgotten to get reg number and sort out updating my existing policy if I went ahead with changing (with just 2 weeks left to run). Went back to dealer to sort out the deal and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Knowledgable and helpful staff”

Written on: 15/06/2016 by Branden380 (1 review written)

I was impressed with the help I received during the call as wasn't sure how to go about insuring the new bike as we had not sold the old one so I was advised what to do!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“very quick and good service got the best deal thank you ”

Written on: 15/06/2016 by Owenv71 (1 review written)

very quick and good service got the best deal thank you… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Bikesure for sure every time for me”

Written on: 15/06/2016

Very happy with the service I have had with Bikesure over the last few years, nothing is too much trouble for them. Staff very pleasant on the phone. The only point I didn't like is the call charge from my mobile phone as the office close before I get home… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Good renewal”

Written on: 13/06/2016 by Morganby1985 (1 review written)

Have now been with you for approx 10 years and have been happy with the service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fantastic prompt helpful service”

Written on: 09/06/2016 by PabloO'Neal267 (1 review written)

Quick response to email contact them home call service outstanding. I would recommend totally… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview