Bikesure Motorcycle Insurance Reviews - www.bikesure.co.uk

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★★★☆☆
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Latest Reviews

★☆☆☆☆

“No Claims Discount ”

Written on: 19/07/2014 by BSA1944 (1 review written)

I decided not to renew my policy after receiving a better quote, I informed Bikesure and ask for my No Claims Discount which they informed me that classic Bikes dont earn any bonus. so beware ,also £85 for a half a Days ins is extortionate… Read Full Review

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★☆☆☆☆

“stay away from these at all costs ”

Written on: 14/07/2014 by Parkerb469 (1 review written)

I took i motorbike policy out on the 12th July with BikeSure who claim they are part of the Adrian Flux group on the 13th July 2014 via Confused.com There were a couple of incorrect parts of the form that they emailed me, so i decided to give them a call first thing the day after Mon 14th July 2014 After 15 mins, i spoke to a lady called Melisa who informed me that they needed to go over the policy as it were via the internet, but she could not do it. another 15 mins, i were put through… Read Full Review

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★☆☆☆☆

“Buyer beware”

Written on: 13/07/2014 by Williams349 (1 review written)

WHAT EVER YOU DO DO NOT CHOOSE A PAY MONTHLY OPTION IF YOU GET RID OF YOUR BIKE YOUR STILL LIABLE FOR THE FULL YEARS PRICE. SHOCKING COMPANY… Read Full Review

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★☆☆☆☆

“Called me a liar”

Written on: 06/07/2014 by Reynolds215 (1 review written)

I took out a policy with these and as I was a bit skint at the time I payed using my mum (the named rider's) credit card to pay her back later. Although they already had my email address as the payment screen also asked for an email address I entered my mums. All appeared fine until around 2 weeks later when I received a letter stating I needed to contact them to confirm some details before the insurer would issue my certificate. I called and spoke to a woman who basically told me in no… Read Full Review

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★☆☆☆☆

“Avoid it ”

Written on: 25/06/2014 by biker300 (1 review written)

I do not understand why these people are still in business, avoid it if you can as if you want to cancel it even the next day they will charge you 55 quid!… Read Full Review

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★☆☆☆☆

“daylight robbery”

Written on: 17/06/2014 by iain66 (1 review written)

Avoid at all costs if there is any possible chance that you are going to change your bike during the policy period. Changed bike just short of 2 months from policy start date, the increase in premiums was going to cost me more than it was to going to cost to change to another company. Was informed that would only get £24 back of the £107 policy if I cancelled as the policy was only in place for 6 weeks. Phoned up 5 days later to cancel, told that was not entitled to any refund as the policy… Read Full Review

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★☆☆☆☆

“Avoild Like Plague - it will cost you more in the end”

Written on: 17/06/2014 by Ashere323 (1 review written)

So I bought a motorcycle insurance at Bikesure through go compare as they quoted the lowest price. I filled in what I can and it was rather smooth to this point. I then received their insurance confirmation and alas they have added many assumed details (yes they just fill them in for you) about the insurance, like modification to the bike, or the type of security used to park over night. Just to be clear, there were no options to fill this in when buying the insurance. So I called them up -… Read Full Review

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★☆☆☆☆

“lost £214.00 in 17 days”

Written on: 20/05/2014 by alanjulied (1 review written)

Insured with bikesure via adrian flux for many years, renewed policy 03/05/14. at £304.32. week later contemplating a new bike, asked flux for quote which was more expensive than anticipated, so looked at the market. got a very competative quote and informed flux and they said they could not come anywhere near the quote. If I cancelled with 14 days there would be a cost of approx £70. Could not cancell within the 14 days as this would have been before pick up of new bike, i informed them of… Read Full Review

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★★★★★

“brilliant polite professional”

Written on: 04/05/2014 by Aylinz471 (1 review written)

Never had such a helpful and kind customer relation call. The lady was extremely friendly and extremely polite! solved my problem within minutes of bring on the phone. I wish I could remember there name so I could put a good word on with the boss. life time customer!… Read Full Review

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★★★★★

“Insurance for a gsx 1400”

Written on: 30/04/2014 by nbTrevino434 (1 review written)

Most efficient and helpful service ive ever had… Read Full Review

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★★★★★

“Fantastic Customer Service”

Written on: 25/04/2014 by HazelBubleWilliams7 (1 review written)

Every time I have called Bikesure, whether it be to get a quote (great value for money!), change my vehicle, add a vehicle or change my details I get straight through to someone who can straight away identify who it is I need to speak with, and take my details in a matter of minutes. It is brilliant not to be passed from person to person constantly like you get in some places. I was told all about the policy I was aiming to get before I committed to anything, and was given the option to have a… Read Full Review

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★☆☆☆☆

“One word : AVOID ”

Written on: 22/04/2014 by fl2014 (2 reviews written)

The other name this firm use once you gone ahead with the quote is Adrian Flux Beware when you get a quote on line folks It may looks cheap and good policy. BUT what they do is that they are making sure they got you first by sending you a confirmation by email of a new customer and on that email they say that they will send you another email to request further documents this new email in our case never arrive instead i received a message on my mobile phone to call them on an 0844 premium… Read Full Review

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★★★★★

“No problems”

Written on: 20/04/2014 by 274Serrano (1 review written)

Quick problem solving. Understanding and polite. Fair price and always there when needed… Read Full Review

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★★★★★

“Very helpful in every respect”

Written on: 10/04/2014 by Charlesm42 (1 review written)

After putting down the deposit on a new motorcycle came the tricky business of updating my insurance policy. In the first instance I was told that due to not keeping it in a garage my policy would have to be cancelled and a new one started. As I am only 4 months from the end of renewal this was not my preferred option. After mulling it over I decided to talk it over with Adrian Flux, to see if the underwriters would negotiate on the garaging clause. Luckily this was where their expertise as a… Read Full Review

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★☆☆☆☆

“£152 lost in 21 days”

Written on: 30/03/2014 by IanS94 (1 review written)

I paid £361 for my bike sure policy 3 weeks ago and called them yesterday to inform them I have a new job. Originally a comparison site told me the price would be £278, which was £50 cheaper than my current insurer CIA, so I switched [and god I wish i hadn't!!] They informed me that even though I wasn't using the vehicle for work or getting to/from work at all, I must cancel the policy now i've told them I went for an interview and was THINKING about taking the job! My only options were to… Read Full Review

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Fl2014's Response to IanS94's Review

Written on: 01/04/2014

The other name for this firm is Adrain Flux
Beware when you get a quote on line folks It may looks cheap and good policy. BUT what they do they are making sure they got you first by sending you a confirmation of a poilcy BUT again they will send you a message to call them on an 0844 premium number, and not matter what they will find a mistake you done on your quotation,in our case it was that we didnt disclose my sons temporary place of work and they charge us an extra £35 pounds when i asked the question if we are to cancell the quote the girl reply it will cost you £130 they got you as they say by the neck (just been polite here) on all three phone calls we did (and lets not forget i am paying) i found all their staff veruy rude and very authoritarian.
And guess what this is not the end of it they want copy of licence , no claim bonus proof and a utility bill all that before we are fully protected

LETS HOPE EVERYTHING IS OK eh ?

I wish i had done my home work first and look at reviews
Firms like this one should be stopped operating by law in this way.

BIKESURE / ADRIAN FLUX sorry to say but another uspet customer here

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★★★★★

“Excellent Customer Service”

Written on: 24/03/2014 by CindyRitchie (1 review written)

I am very happy insuring my motorcycle with Bikesure Motorcycle insurance. As I have had the most competitive quotes from Bikesure along with excellent customer service and insurance options, my motorcycle has been insured with Bikesure for the last few years. I have not had any difficulties or unforeseen insurance policy fees from Bikesure. I particularly recommend customers to request Bikesure send their bike insurance certificates and policies via internet PDF file documents, as this can… Read Full Review

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★★★★★

“outstanding customer service”

Written on: 23/03/2014 by Koch11 (1 review written)

Phoned up to alter my details and talk about renewal. all items swiftly carried out. payment made, job dome in five minutes. forwarded my call to customer services who took down my requirements for travel abroad later in the year, unfortunately I was trying to book to far in advance, the kind lady took the dates and informed me she would enter the information at the correct time. excellent as I know nearer the time I would forget. … Read Full Review

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★☆☆☆☆

“Bikesure Not worth the paper for young riders”

Written on: 12/02/2014 by joyfull69 (0 reviews written)

Daughter bought a brand new 2012 pulse moped ,insured for the first year with bikesure for £440 TPFT ,when the policy came in we contacted them that the address the bike was insured at was the wrong address "don't worry its just clerical" ,all okish , 1 months into the second year renewl the moped is stoled from the front of the house , the renewal had the same "clerical error" phoned to inform Bikesure and the nice lady tells us that it is 200 pounds to claim on the policy and 250 compulsory… Read Full Review

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★☆☆☆☆

“Daylight robbery”

Written on: 27/01/2014 by Bk99 (1 review written)

You'll probably get a half decent quote and policy price. Once you accept they will make u photocopy loads of documents and take photos of your bike to send in. I bought a new bike and asked to change but I reckon they knew I was fixed in to them so quoted me 600 pounds to change from a cbr600 to an r6. I cancelled the policy and they retained 75 % of refund and charged a 25 pound cancellation fee. They refunded me 57 pence when I had 8 months left on policy. I had paid it in full at the… Read Full Review

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Fl2014's Response to Bk99's Review

Written on: 01/04/2014

I will agree with you.

wher should i start and where should i finish

Complete Rip off company

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★★★★☆

“Got me a good quote. Spent a long time on hold but...”

Written on: 26/01/2014

Got me a good quote. Spent a long time on hold but then again if I hadn't I would not have been given such a competitive quote… Read Full Review

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