Bikesure Motorcycle Insurance Reviews - www.bikesure.co.uk

Click here if this is your business
★★★☆☆
3.1 / 5
164
54% of users recommend this
Click here if this is your business
  • Customer service

  • Value For Money

? Ask our helpful community of experts about this product or company
Bikesure Motorcycle Insurance www.bikesure.co.uk - Ask a question now

Media Gallery for Bikesure Motorcycle Insurance www.bikesure.co.uk

Bikesure Motorcycle Insurance www.bikesure.co.uk

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Piece of mind insurance ”

Written on: 23/05/2016 by Burtonut490 (1 review written)

Another year with bikesure,8 years In total..!, great service,great options,I've spoken to many different people over the years and I've always been impressed by their knowledge and understanding of the needs of us biker's. Of course the price of insurance is very important but so is customer service and support,and in my opinion I've found the best of both,would not hesitate to recommend bikesure to fellow biker's… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Honesty and good value”

Written on: 23/05/2016 by Sidneyy284 (1 review written)

You can't really see how good an insurance company is until you need something from them... I just recently moved house and unlike the others bikesure reduced my cost of cover and even have me a refund. Very good! Hopefully this is the most testing I will have to give them. Given the right price I'll renew with them next year… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“You Must Do This”

Written on: 23/05/2016 by Felipeq426 (1 review written)

Was a bit unsure at first don't know why but was a bit wary of riding with police. Absolute no reason to worry though were decent blokes bikers first then police. Have been riding less than a year and learnt loads which now makes riding my bike even more fun, whilst being safer. As I had bought my bike from Triumph did not have to pay so worst that could happen was a free burger … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Happy friendly staff”

Written on: 21/05/2016 by WarrenMassey (1 review written)

I have been with bike sure for the last two years and have only needed to speak with them on renewal. They are always professional and willing to help. The only downside is my renewal had 1 yrs no claims instead of two and the bikes value was still what I paid for it two years ago but on ringing I was surprised to find they could adjust this which saved me nearly £50!! Stayed with them for year 3! Cheers… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Annual Motorcycle Insurance”

Written on: 20/05/2016 by Burgesshf17 (1 review written)

Great service, real people actually answer the 'phone and quickly! I was renewing with them but founder a cheaper quote on line which Bikesure then matched. Great!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“very good but a bit slow phone”

Written on: 19/05/2016 by Macig82 (1 review written)

phone and a bit slow wen asking for a quort.over all good serves for last 10 yeas… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“I have not been contacted and notified regarding the...”

Written on: 19/05/2016 by RebekahBlackburn186 (1 review written)

The policy has been renewed without my consent, and i longer have the bike as it was sold 3 months ago so why would i have renewed my insurance when you have not checked if I am still the registered owner !!!!… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adrian.flux's Comment

Written on: 19/05/2016

Thanks for your comments. Your feedback is appreciated. I am very sorry to hear that you are unhappy with our service.

I would like to be able to investigate your file but unfortunately I am unable to trace your policy from the information supplied.

Can you therefore please contact us and make reference to this review.

Kind regards

Customer Service

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★☆☆

“Good service once you can get through”

Written on: 17/05/2016

Trying to renew bike insurance as an existing customer you are caught in catch 22 trying to get through. Their hours are the same as my work hours so limited to when and how long I could try to contact them. Held in a queue for over 15-20 minutes several times on 0344 number. Tried the free number but that's only for new customers. Tried the phoneback request - they did phone back in under 5 minutes but still had to put me through to the line where I was on hold again for quarter of an hour or… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Terrible costumer service , very rude staff , ”

Written on: 19/04/2016 by Starnet (2 reviews written)

Costumer service is terrible , very rude people , they don't try to find a solution . On line policy they have accepted and they cancelled it next day and make me pay £60 for nothing . Just for a simple misunderstanding . Isted of given me new citation price they vent for easy way to make money. You can not convince them you are using the bike for pleasure… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Adrian.flux's Response to Starnet's Review

Written on: 26/04/2016

Thanks for your comments. Your feedback is appreciated. We are sorry to hear that you are not happy with our level of service and that your policy has been cancelled.

It is very important to ensure that when taking out a policy online that all relevant information is entered correctly.

If you would like to discuss this matter further then please contact us and make reference to this review.

Kind regards

Simon

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★☆

“Multibike insurance policy”

Written on: 09/04/2016

Overall my experience was good. Dealing with the agent was good as they seemed knowledgeable. My only gripe was that dealing with a multibike policy you seemed unable to combine all of the information in one set of documents which meant a lot of duplication. Very irritating. My questions were answered , in the main, quickly. The quotation was competitive which made the process worthwhile. Thank you all… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“First class customer service”

Written on: 05/04/2016 by Clemo3864 (1 review written)

I had been with Bikesure for a number of years and they helped me through a claim which I had to do very little. I've just recently had to cancel my policy as I'd sold the bike and the new one wouldn't be available for several month, however Bikesure gave me a full refund with no charges and were kind enough to provide me with my NCB in full even though I was a few days short of a full year at the end of the policy. Thank you Bikesure, see you again in a few months time… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Honda 250”

Written on: 05/04/2016 by 437Blackwell (1 review written)

Very helpful and straightforward. Annual reminder much appreciated… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“3rd year with this company can not fault them at all...”

Written on: 04/04/2016 by Cailynx12 (1 review written)

3rd year with this company can not fault them at all great people to talk to and they always do there best… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Custom”

Written on: 02/04/2016

For anyone looking for a policy that covers Bikes with modifications Bike Sure is the way .The modification forms are well thought out and easy to complete. Have been with Bikesure for 6 years now having ridden bikes for 35 years I can say that the other major Bike insures I have been with were hopeless on modified despite myself being a long term client with no claims (always thought this were odd as they sponsor custom bike shows) … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Bikesure experience”

Written on: 02/04/2016 by steveday (1 review written)

Every time I have phoned Bikesure, I get to speak to someone relatively quickly. My queries and requests have always been fully understood, and answered to my satisfaction. The prices also seem to be competitive… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Always ready to help”

Written on: 01/04/2016 by CesarLamb (1 review written)

Recently changed bike on a multi bike insurance, the request was handled very efficiently with no hassle and the new policy started on the date and time requested. Plus at no additional. Been with bike sure for several years and they always provide a 1st class service… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“The Best Yet”

Written on: 30/03/2016 by TheresaHester (1 review written)

Having become more and yet more despondent as I trawled through various sites trying to find decent insurance for my daughter and her 1st moped, it was with great reluctance that I contacted Bikesure. What a breath of fresh air! From the start they were interested, helpful, honest and prepared to take as much time as necessary ensuring that I got the best and fairest deal. They have won my business, restored my faith in the world and ensured that they have a devoted customer. Couldn't be… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Best bike insurance company”

Written on: 27/03/2016 by Hartbu496 (1 review written)

Quick and easy renewal… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great service!”

Written on: 27/03/2016 by epHackett166 (1 review written)

Thank you for another year of uncomplicated bike insurance. I added and removed a couple of bikes, which was no problem. Many thanks, I do recommend you to my friends… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“£20 Cash Back”

Written on: 26/03/2016

Out of the blue they offered me a £20 Cash Back opportunity, just sent in my Home Insurance Schedule to allow them to prepare a no obligation quote, and hey presto, I get a £20 refund on my Bike Policy. How good is that? Thanks Bikesure, and will certainly be looking into the Home Insurance quote… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview