Gardenbargains.com Reviews
Latest Reviews
★★★☆☆
“Reasonably priced, reasonable quality.”
Written on: 09/05/2013 by AE265
Like a few of the other reviews, only part of my order arrived. When I attempted to contact the customer service number, I struggled to get through the telephone options (which is a little frustrating). The lady that I spoke to was most unhelpful and told me to ring back when the exact number of 'working days' was up. When I rang back again the 'telephone option' problem had still not been resolved, but the gentleman that I spoke to was more understanding. He promised to dispatch of the... (read more)
★☆☆☆☆
“avoid avoid avoid, multiple phone calls and missing items”
Written on: 26/04/2013 by Kstraw (1 review written)
So far my order: -ordered 5th April -8th April email saying it's been dispatched, tracking number, great service it seems -9th April-tracking number invalid so... -Ist phonecall, items are still at warehouse as order incomplete, no idea when it will be actually sent out -18th April HALF the order arrives (so been in that box a fair while, bare root plants! What are the chances they will survive), about £20 out of the £85 I spent -2nd phonecall, order says it's complete, must be on... (read more)
★☆☆☆☆
“AWFUL SERVICE”
Written on: 24/04/2013
Ordered two fruit trees and some tomato plants...they took money IMMEDIATELY including £4.99 carriage. 14days later no delivery. Contacted customer service, was spoonfed some complete hogwash and now i have a choice...they can re-order...can take up to another 14 WORKING days to arrive....god knows why....cant possibly send it as express delivery as I am an unhappy customer and they have nt honoured their promises, or I can have a refund which will take up to 21dyas to... (read more)
★☆☆☆☆
“Fruit tree with little root!”
Written on: 09/04/2013
I ordered two fruit trees from this company and one had obviously been hacked out of the ground as the main root had been severed. On contacting the company i was told to plant it and "see how it goes". I did that, but was still very unhappy (I expected an apology and a replacement tree) and contacted the company again. This time I was told to take photographs of the (non existant) root! I offered to send it back for a replacement, but the company now ignore me by email. It is hard to... (read more)
★☆☆☆☆
“REALLY POOR CUSTOMER SERVICE”
Written on: 25/03/2013 by michalal
I recently ordered five rose bushes. Four arrived fairly promptly, one was missing. They have been very awkward to deal with on the phone. One advisor told me to call back one day, when I did they told me to call again the next day. I really do have better things to with my time. Still don't have my missing rose bush DO NOT ORDER WITH THIS COMPANY!! (read more)
★☆☆☆☆
“gardenbargins.com”
Written on: 25/03/2013
bought a set of fruit trees. one was dead. didnt realise it till after the 30 days so no refund. 2 years in and still no fruit from the other trees. should've bought the fruit trees in the garden centre at Tesco! (read more)
★★☆☆☆
“Delivery of items ordered”
Written on: 09/03/2013 by dgreta (1 review written)
I have received an order from Garden Bargains which was just left in the porch opened and items missing, would not have accepted if I had been home. Have tried to contact them to no avail. Very disappointed as this is the second delivery that has been damaged and plants broken. Would like to contact them urgently (read more)
★☆☆☆☆
“Terrible ”
Written on: 08/03/2013
Ordered and paid by credit card Then received email stating del within 7/14 days Nothing arrived Phoned PREMIUM RATED NUMBER was passed from one department to another @10p per min Was told to send in my credit card statement to prove payment (as if)and that the items are out of stock Days Later the items arrived which were left in my front garden and mostly dead NEVER AGAIN (read more)
★☆☆☆☆
“Dreadful company”
Written on: 19/02/2013
I ordered tulip bulbs in October and they never replied. I'm only glad I spent £12 and no more but these rogues shouldn't get away with it. I refuse to give them more money by using their expensive phone number. I will try trading standards instead. (read more)
★☆☆☆☆
“Buy from this company at your own risk”
Written on: 19/01/2013 by composter (1 review written)
These people are a laugh they steal your money and get away with it,i have done what everyone on here has done ( not read the reviews ) we are to blame for keeping this company solvent, its time gardenbargains.com had an in depth very frank review written about them, which i am about to write and publish on the web through my gardening website (read more)
See next 10 reviews
Showing 1 - 10 of 171 Reviews
★☆☆☆☆
“no customer service”
Written on: 18/01/2013 by garreth.hiscock (1 review written)
i ordered a plant in early december which they shipped out a week before christmas,twenty days later my dead plant arrived,since then i emailed the customer services for a refund after 2 weeks i am still waiting for a reply but nothing ever happens.i refuse to phone them as the number cost 10 pence a minuite and take 15 to twenty muinites to sort out from previous experience (read more)
★★★★☆
“Pleasantly surprised”
Written on: 08/01/2013
I ordered 2 plants, 3 litre T. Fortunei and 7.5 litre callistemon, as they seemed real bargains and I ordered without checking out company reviews as I usually do. The reviews I read afterwards left me dreading my impulsive purchase, but I received both plants today, well packaged, healthy with moist soil and larger than I expected. The one downside is the delivery time, as 10 to 14 days seems excessive but if the plants turn up in good condition then I guess it's not a problem (my order was... (read more)
★☆☆☆☆
“Avoid at all costs”
Written on: 02/01/2013
I thought it was a nifty idea to sign up to a gardening club at £10 for the year and get a pack to get us started, along with this I got 40 bags of horse manure. After many phone calls at 10p a minute - I finally got the manure - two lots delivered twice in one day a month later. The membership pack has not materialised so had to phone yet again today. When I said it was a Christmas present for my husband which was ordered in November and advised that delivery would be 21st December, I... (read more)
★☆☆☆☆
“Terrible company. Wrong variety, almost dead on arrival.”
Written on: 16/12/2012 by AlexP123
I ordered two 'pineberry' strawberry plants from this company. They arrived after a long time. The plants were dry and poorly packaged with broken petioles. Both were barely alive although I nursed one to health, which later flowered and fruited, great except it was then obviously the wrong variety; pineberry have pale yellow fruit with red seeds while the fruit the plant produced was a typical red strawberry. At the time pineberry was quite a rare variety; Garden Bargains was obviously... (read more)
★☆☆☆☆
“Keep away”
Written on: 08/12/2012 by footnut
This is an awful company. They use a premium telephone number and you're forced to hold on listening to marketing messages. Their promised delivery date is a complete fiction and when you call they just give you a pack of lies. I'm still waiting for the balance of my order some two months on! (read more)
★☆☆☆☆
“Dont do it....”
Written on: 05/12/2012 by dirtundermynails
ordered some bulbs early Dec '12. GB decided to split the order into two and send bits from different sources. I had a confirmed order @ £19.00 which was then paid by debit card online. They then decided to add another postage charge to the second split of the delivery so charged me £25.00(their choice to split remember). So far two e-mails ignored & I refuse to ring the 10p per minute number to hold for half an hour. There is no warning that they will split orders at their own... (read more)
Gardenbargains's Response to dirtundermynails's Review
Written on: 10/12/2012
Dear Reviewer,
Please accept my sincere apologies that you have experienced issues with an order from us.
If you would kindly supply your order details to GB@ltgl.co.uk I will resolve your query directly.
We never duplicate postage charges in the event that an order would come from 2 different nurseries, so I would be extremely grateful if you could please provide further details in order that this matter can be investigated and resolved to your satisfaction.
Kind Regards
The Garden Bargains Team
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★☆☆☆☆
“Plants Not Fit For Perpose”
Written on: 04/12/2012 by Psychicsam (1 review written)
I bought orleanders from this company 3 years ago and they promised a "blaze" of colour. not one flower and in the bin they went, I complained but like their plants it was a waste of time. DONT BUY FROM THIS COMPANY (read more)
★☆☆☆☆
“Wish I'd read these reviews first!”
Written on: 06/11/2012 by janx (1 review written)
I bought nearly £50 worth of raspberry, strawberry and blackberry plants last spring. They arrived late and some of them were dead when I got them; others only just alive but I thought I'd give them a chance - by the middle of the season EVERTHING except for one blackberry had died. I was so disappointed - I am living on a low income and bought these plants with money that was a birthday gift, with a view to saving money on soft fruit for years to come. I sent in a complaint but of... (read more)
★☆☆☆☆
“NOT EVEN THE RIGHT TREES”
Written on: 17/10/2012
THIS COMPANY IS THE BIGGEST RIPOFF.DO NOT BUY FROM THEM.I ORDERED PHOENIX CANARIENSIS(PALMS).SENT ME DEAD PLANTS.THAT WERE NOT WHAT I ORDERED.SPOKE TO ONE OF THEIR OPERATORS OSMAN.WAS TOLD I WOULD GET A REFUND OF £56.00.THERE WAS NO NEED TO PICK UP THEIR WRONG PLANTS.THE CHEQUE WOULD BE IN THE POST WITHIN 14 DAYS.I EXPLAINED I PAID BY VISA.HE TOLD ME IT WAS COMPANY POLICY.THEY ONLY REFUNDED BY CHEQUES.THIS CONVERSATION WAS ON 4TH SEPT 11.55AM.STILL WAITING FOR MY REFUND.SENT CUSTOMERS... (read more)
★☆☆☆☆
“RUBBISH COMPANY PLEASE AVOID”
Written on: 01/10/2012
TOTAL RUBBISH THEY ARE JUST AFTER THE MONEY FOR THE PHONE CALL TO COMPLAIN ON AN 0871 NUMBER. 21 MINUTES BEFORE I SPOKE ABOUT MY MISSING ORDER (read more)
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Showing 11 - 20 of 171 Reviews
★☆☆☆☆
“GARDEN BARGAINS ”
Written on: 30/09/2012
GARDEN BARGAINS ARE THE WORST COMPANY I HAVE EVER DEALT WITH, THEY DO NOT DELIVER ITEMS AS ORDERED AND WHEN YOU RING THEY KEEP YOU ON THE PHONE FOR HALF AN HOUR ON AN 0871 NUMBER THEY PROBABLY MAKE MORE OUT OF THE COMPLAINT NUMBER THAN THEY DO OUT OF SELLING PLANTS, NEVER AGAIN.THEY TOOK MY ORDER KNOWING THAT THE STOCK WAS LIMITED AND I ONLY GOT ONE OF THE TWO, SO MUCH FOR BUY ONE GET ONE FREE,WHY SEND ME ONE KNOWING THEY WOULD HAVE TO SEND ME ANOTHER ONE AT A LATER DATE ,SIMPLY SO I WOULD... (read more)
Marnold's Comment
Written on: 05/10/2012
could not agree more i managed after 15 mins to speak to someone only to be told i had rung the wrong no that call cost £2 rang another no which they gave me i was kept on hold for 15mins then i gave up trying this is exactly what they want i will never order of this company again
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★☆☆☆☆
“We want your money not your complaints”
Written on: 15/09/2012 by imperialpride
So garden bargains!! sorry not a bargain when they sell dead trees and never answer emails or replace dead plants. Take the advice if it looks too good a bargain then it is a con. This place is keen to get your money but not at all concerned about any complaints, they do not answer and therefore offer no response to a complaint. If your trees die hard luck we have your money thats the attitude it appears. My mini orchards costing £100 gave no fruit and some died and I reckon I could have... (read more)
★☆☆☆☆
“Stay Away”
Written on: 20/08/2012
Please stay away from this company. They are Rogue Traders and will RIP YOU OFF BIG TIME (read more)
★☆☆☆☆
“Avoid - bunch of crooks”
Written on: 09/08/2012 by bobjob
Charged for item but never delivered. Won't answer phone. DO NOT USE!!! (read more)
★☆☆☆☆
“Rogue Traders ”
Written on: 02/08/2012 by Bamdan (1 review written)
Simply Terrible, we ordered the trees on the 2nd of June and we are still out of pocket with no trees. They ignore your e-mails in order for you to call their premium rate customer services number. They make you wait weeks for a non receipt form, when they receive your request for a redelivery they simply ignore you in the hope you go away..... If you request a refund they will not refund the delivery charge even though they have failed to deliver Items. Although they might offer it as... (read more)
★☆☆☆☆
“DO NOT USE”
Written on: 01/08/2012 by PaulSiegert
Under no circumstances buy anything from this company. You have been warned. Things take weeks and weeks to arrive and it's impossible to get your money back. You have been warned. (read more)
★☆☆☆☆
“Cannot get a delivery”
Written on: 27/07/2012 by THEGARDENER
I have been waiting some 8-10 weeks now for my delivery. The first batch went missing according to customer services. They reordered. The account is in my wife's name, I have spoken to them 5-6 times no problems but today they cannot talk to me as I am not the account holder. Data protection. WHAT HAPENED TO THE 5-6 PREVIOUS TIMES? I could not hear the person properly as their phones do not work very well. They will only speak to my wife. Yet they rang me 8 weeks ago saying some of the items... (read more)
★☆☆☆☆
“Dead plants are us”
Written on: 25/07/2012 by davinam
They arrived dead,I inform them straight away, asked if they wanted the box of soil back .But was told not to bother they would sent me a cheque in the post for the full amount with in 28 days.Of course this did not happen after 4 phone calls and really no help from the call centre I received my cheque after 56 days and they have charged for delivery of which Im disputing.I would have liked to have given them no stars in this review as this would best reflect the service I have received so far. (read more)
★☆☆☆☆
“Buy dead trees from here”
Written on: 29/06/2012
Bought 2 apple and 1 cherry bare root trees. Didn't look good but gave them a chance. After over a month did the 'bark test' they recommend which confirmed they are dead. They refuse to give a refund or replacement saying wait until late September when we will have some more in. They say they are unable to process refunds - Keep away !!! (read more)
Sylvannia's Comment
Written on: 16/09/2012
same for me, none of my trees have fruited and I ordered 2 mini orchards so nearly £100 and 2 are dead, Apricot and Plum. I told them so many times but no response at all except one email to tell me to email an address which was the one they sent the email from!! work that out. I doubt any of the trees will ever fruit. Everyone should report them to Trading Standards which i am going to do as they can't be bothered with customers just want their money. If enough people complain they will be investigated. I was trying to get a lovely orchard of fruit for my little grandaughter to pick fruit from instead I have dead sticks and other trees with some leaves but no fruit at all. Could also report them to agencies which investigate TV standards as ideal tv are promoting a very bad garden centre. Plenty of decent ones around so look elsewhere
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★☆☆☆☆
“Don't bother”
Written on: 28/06/2012 by coffeetime (1 review written)
Quite frankly this company deserve every ounce of bad publicity that gets thrown at it.l purchased a set of 4 eayfill baskets in March,when the planting season arrived in May l discovered a gate missing, l have been trying to get one ever since. As this is part of Ideal World l can understand the bad customer service,lies,promises etc. l've also got the mini orchard and now in its 3rd year and no fruit. Lovely trees but l bought them for fruit not decoration. No amount of shaming on websites... (read more)
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Showing 21 - 30 of 171 Reviews
★☆☆☆☆
“An utter disgrace.......”
Written on: 24/06/2012 by Russettapple (1 review written)
The story of my dealings with this company is lengthy and far too involved to write all here - but a brief overview should give you an idea. Plants ordered beginning of May, I allowed more than the 21 days to pass as peak season. i've called on numerous occassons and apart from a high telephone bill have no result, apart from the fact that they have my money and I have no plants. Supervisors refuse to speak to you and emails sent to their queries dept. go totally unanswered, I have even... (read more)
★☆☆☆☆
“shocking service”
Written on: 19/06/2012 by patriciagareth (1 review written)
I ordered 2 easy fill hanging baskets on the 21may numerous phone calls later as to where they are, customer service blaming a back log as they are really popular. my delivery finally arrives on 18th june. only its 1 hanging basket with 3 chains !!!! and get this the chains are a triple hanging chain not a qaud hanging chain that i need. rang up customer services am told they will send another basket but will take at least 10 days to arrive. (that probably means a month by there last quick... (read more)
★☆☆☆☆
“Terrible service”
Written on: 14/06/2012 by Radwaygreen (1 review written)
Without doubts the worst web company I have dealt with. Promises unfulfilled, no reply to e-mails requesting whereabouts of goods ordered and paid for, constantly being fobbed off, etc. I have handed my dealings with this company to the trading standards but I advise the greatest of caution when dealing with this disgusting web company....they ought to be thoroughly ashamed of themselves. (read more)
★☆☆☆☆
“The site where nothing grows”
Written on: 05/06/2012 by icecopper (0 reviews written)
I have paid good money for, dead bulbs, dead strawberries, mildew compost, a sack full of slugs that ate good stuff I grew myself that had nothing to do with them and were healthy until they were planted.. and a dead apple tree. A peach tree that has only produced 8 peaches in 2 years, less good arriving that have been advertised and ordered.. next stop, trading standards. Their customer service passes the buck, they really are not interested in the end product nor care enough to check out... (read more)
★☆☆☆☆
“DON'T WASTE YOUR MONEY”
Written on: 28/05/2012
Plants arrived half dead!! I contacted Garden Bargains and they asked me to send photos which I did the following day. Despite several follow up emails from me over a 10 days period, I have still not heard from them. They are not interested in dealing with the complaint and there is no such thing as customer service. The plants are now dead. (read more)
★☆☆☆☆
“Never again! Poor communication, poor quality INFESTED...”
Written on: 28/05/2012
Offer of five oleander plants plus one free ordered 25 April, money taken from my account 26 April - ad said 10-14 days delivery but could be 21 days at times of high demand - waited until week of 14 May to query non delivery with no response to either of my two e-mails. Telephoned customer service 19 May and received no explanation as to why plants hadn't arrived but she reordered again promising 10-14 days delivery and in fact plants delivered Friday 25 May. This was the first time I had... (read more)
Sandrapound's Comment
Written on: 22/06/2012
I thoroughly agree with your comments, as i had the same problem with oleanders i ordered last year.
needless to say they are all now dead despite the lifelong guarantee! which is non existant.
This year being a fool I ordered bedding plants and once again I have had problems in that I ordered and paid for double duo petunias which are similar to carnations but I have got the ordinary 2 a penny petunias and am most disappointed with my display.
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★☆☆☆☆
“Worst web company I've come across”
Written on: 23/05/2012 by robkm60
Ordered grass seed, 2 olive trees, another shrub & grow pods. The seed turned up with an £8.99 delivery cost (therefore more expensive than the High St.). Then nothing for a month. Chased them and got an email saying they were sorting it out. Waited another 2 weeks. Then got a letter saying the olives were out of stock. Phoned them asking about the other goods. They couldn't tell if it had been sent or not. Gave them a week to deliver. Nothing. Threatened legal. Pods turned up 4 days later.... (read more)
★☆☆☆☆
“Don't buy from Garden Bargains!”
Written on: 13/05/2012
On the 16th February 2012 I ordered three Dwarf Buddleia from Garden Bargains. They didn't arrive, so I contacted them again to see what the problem was. They said they'd been despatched. Still they didn't arrive. I contacted them again and they said they'd despatch another lot. Still no plants. I have contacted them a number of times since, asking either for my plants of for my money back. They've stopped replying. I have no doubt that I've been ripped off by this company, and would never... (read more)
★☆☆☆☆
“Poor Service DO NOT TOUCH WITH A BARGE POLL!!!”
Written on: 11/05/2012
I first ordered with GardenBargains over 300 bedding plants and sweetcorn back in February. They arrived not in the 10 - 14 days atated on the website but several weeks later, they were tiny but alive. They were replanted as intructed. I now have less than 30 viable plants most died within a week. The sweetcorn was sent twice as it was mouldy on arrival. By this time I had ordered the mini-orchard and other fruit trees. I waited 5 weeks for delivery and then I recieved a letter stating... (read more)
★★★★☆
“More than satisfied”
Written on: 07/05/2012 by auriolwilliams
I actually read all these reviews after I'd ordered - so expected the worst and wished I hadn't ordered! But I can happily say plants arrived very quickly fresh and healthy. Really well packed and undamaged. All my individual orders arrived in one delivery. I will certainly order again. Thought I'd make a special effort to write a review as I think that people only write when they are dissatisfied and not maybe when they are satisfied. I'm always sceptical when I read a good review amongst... (read more)
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Showing 31 - 40 of 171 Reviews
★☆☆☆☆
“do not trust”
Written on: 07/05/2012
awful firm to deal with and sunday mirror promotes (read more)
★☆☆☆☆
“buy one get one free ? or none at all”
Written on: 05/05/2012
I ordered 10 long cane Tulameens with 10 free. I also ordered fruit garden collection 10 bare root plants with 10 free at the start of April,Emailed in the middle of April. They responded 5 days later saying my order was being assembled at their nursery, great i thought but nearly 2 weeks later still no plants. By the time they get here,if they get here at all i doubt i will get any fruit this year. Very poor service. (read more)
★☆☆☆☆
“Appalling service, poor quality products.”
Written on: 02/05/2012
Purchased the mini-orchard of 4 fruit trees, the first year hardly any fruit but gave them a chance, they were all watered and fed correctly, some blossom this year on 3 of the trees so hopefully some fruits this year. The apricot tree has never looked very healthy so I contacted GB about it, had a reply telling me how to care for them, which I already knew, the tree now looks like it is dying so I claimed a replacement under their "lifetime guarantee", "for any plant that does not thrive"... (read more)
★☆☆☆☆
“Worst company customer service ever”
Written on: 01/05/2012 by Grahamgilllard
This is the 3rd time garden bargains have had a offer ordered with in 5 mins got 2 emails to confirm order on there way waited 20 days as money taken out of bank account phoned phoned told the item was out of stock when ordered this is the 3rd and last time spent over £300 with this company just poor poor service never again (read more)
★☆☆☆☆
“Bad Value ”
Written on: 28/04/2012
Liked the manners of the operators at the call centre in India. They are pleasant and very polite indeed. Dislike the actual plants - tiniest seedlings ever Dislike the dlievery method of TOSSING the plants over my gate. Really!!!! I have complained to the call centre and aksed them to let UK supplier know NOT to treat packaging like this. I got a cheque refund. (read more)
★☆☆☆☆
“Do not use them”
Written on: 26/04/2012
I ordered 2 shrubs and a tree planting kit on the 30th March, the order was acknowledged and the money taken from my account the same day. I allowed the 21 days as stated and contacted them by email but no reply, rang them today and they said that they did not know if the goods had been sent and would I like them sent again or a refund, based on previous reviews I asked for a refund, they informed me that they could not credit the money to the card I used but would send a cheque which should... (read more)
★☆☆☆☆
“Garden Bargains for the Company not the Customer”
Written on: 24/04/2012
In 2011 I ordered some crysanthemums from Garden Bargains. After waiting for the advertised delivery time I telephoned the Company and, after the inevitable hanging on several times, I finally managed to speak to a Customer Service rep. I was told that heavy demand had caused a slight delay but the order had now been completed. After 10 - 11 days the plants arrived looking very jaded and although most were saved with lots of TLC one was completely dead. Thinking that the above was a 1 off... (read more)
★☆☆☆☆
“Go else where - do not touch them”
Written on: 24/04/2012
I joined their gardening club and placed my first order in March having seen their products on shopping channels and magazines. I had few problems with the order, as a number of items were missing and the mini orchard looked like a twigs. Following a phone call, I did finally receive the missing items some weeks later and accepted what they said about the trees looking like twigs (that’s how they were supposed to look). However, three out of four still look like twigs 6 weeks later. I am... (read more)
★☆☆☆☆
“Never, ever use this company”
Written on: 19/04/2012 by Peevedofchorley (1 review written)
Ordered 4 baskets on 18th March 2012, delivery should have 14-21 days, no goods. Have emailed, but all I get is computer generated responses, from Customer Services, that's a laugh in it's self,there's no customer service. Can't get through on the phone. Whatever you do, do not order anything from this company,not if you want to see something fo ryour money. Would like to have had something positive/nice to say about this company, but alas I haven't got a darn thing. All I've got is near... (read more)
★☆☆☆☆
“Don't use this company”
Written on: 19/04/2012 by MarcChitryn
Ordered 4 hanging baskets online on 20th March 2012, chased them by phone after 2 weeks and was told they should arrive any day. The automated service states my order is complete. No baskets have arrived as of 19th April. Called them yesterday to chase and after the 3rd time of holding for over 10mins I got through to an operator. I asked for a full refund after some messing around and was told this is not company policy. I insisted on a refund and was told he would have to get a supervisor,... (read more)
Peevedofchorley's Response to MarcChitryn's Review
Written on: 19/04/2012
I wish I had read your review before placing my order. Having the same problem. I ordered my baskets on 19/3/12 still no goods, no responses, other than the usual computer generated. Perhaps a chat with trading standards is called for and a quick letter to watchdog!! Anyway, good luck hope you get your refund and hopefully I'll get mine!
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Guest's Response to MarcChitryn's Review
Written on: 25/04/2012
I have the same problem but I ordered my baskets on 8 February. Still nothing has turned up. I have emailed, telephoned and even written a letter marked for the Personal attention of the Customer Services Manager and so far (after ten days!) not even an acknowledgement. This company should not be trading. I'm surprised that their membership of the SHOPS scheme has not been terminated. They advertise in national newspapers on a weekly basis and I thought that this would mean they were reputable. I only wish I'd read the reviews before placing an order.
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Peevedofchorley's Response to MarcChitryn's Review
Written on: 26/04/2012
Thanks for your comment. I sent yet another email and basically told them that after reading other reviews stating similar problems what they were doing constituted as theft, as it appeared they were taking peoples money under false pretences and that I had already raised their appallling service with BBC's watchdog and that Trading Standards were my next port of call, closley followed by a solicitor. Wonders may never cease, the baskets have finally arrived 2 days later. Don't know if it was my nasty bad tempred email that did, but it might be worth a try. I posted a complaint about them on the website of Watchdog, asking them if they could look into it and help all us long suffering gardeners and I must be truthful and say that I am letting everyone I can know, never ever to use them. Have you tried reporting them to SHOP? Hope you have some success, I'll never use them again. I'm asking my daughter to spread the word on Facebook too. Good luck.
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Showing 41 - 50 of 171 Reviews
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Leebrown63's Comment
Written on: 21/02/2013
Gardenbargains is under new management and I can assure you that we will be taking customer service very seriously. Please can you give me more details and I will ensure you get a refund and some compensation.
My details are lee.brown@idealshoppingdirect.com and I am the director in charge of this business.