Abel & Cole Reviews - www.abelandcole.co.uk

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Latest Reviews

★★☆☆☆

“if at least their logistics would work...”

Written on: 03/09/2014 by Beckette90 (1 review written)

Service outstanding! Logistics on the other hand are a chaos. Wrong itens, bread left out in the rain… Read Full Review

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★★☆☆☆

“Disappointed after such high hopes”

Written on: 18/05/2014 by MckennaPorter (1 review written)

The flyer dropped through my door and I toyed with the idea, but cast it aside into the contents of my bin, discarding it like so my other opportunistic leaflets. Then over a course of several months another came, then another, and a bell of consideration rang through my mind. We endeavour to by organic, which is a real shame since all food should really be organic and not as it appears at this present time. So here I am presented with this opportunity to get all my organic whims played to with… Read Full Review

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★★★★☆

“Inconsistent quality and an obsession with squash”

Written on: 10/05/2014 by Kennedy294 (1 review written)

I have used A&C for about a year and find that sometimes I am delighted with my box and other items - with no complaints at all - The produce is fresh, healthy and the quantities as expected. Other times I find for example that the purple sprouting broccoli is already in full flower and there is very little of it, also fruit is often bruised. They seem to struggle with their bakers availability of produce too. Being able to adapt your box by editing likes and dislikes is a good device, however… Read Full Review

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★☆☆☆☆

“Moldy fruits and veg, discoloured meat”

Written on: 05/01/2014

I wanted to support small business rather than supermarkets so I tried Abel and Cole for a while but their products weren't fresh and it wasn't one off disappointment. In the end I had to stop buying from them because they kept sending me moldy veg, fruits and even meat weren't fresh. Idea was good though… Read Full Review

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★★★★★

“Honestly, I've never encountered such great service!”

Written on: 25/10/2013 by Arikostinaal (4 reviews written)

I have my own mail order company and all I can say is that if my company operated as efficiently and with such a friendly and can-do attitude... well, we can only look on with envy. The website is superlative, the live chat excellent, in fact, I cannot fault Abel and Cole at all, from their wide range of products, to the ease of changing a delivery at the last minute. And it doesn't hurt that the Pot-Luck soups are absolutely amazing! Overall, quite possibly a service to rival Amazon, only… Read Full Review

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★★★★★

“Great quality products at surprisingly reasonable prices”

Written on: 11/10/2013 by SR1980 (28 reviews written)

Where I live, there is an abundance of farm shops selling excellent quality, locally grown fruit and vegetables. On the other hand, there is a distinct shortage of high quality meat suppliers, especially when you are looking for free range / grass fed. I recently discovered Abel and Cole and I am delighted to have done so. The quality of their meats are second to none - the chicken is all free range, the beef all grass fed etc. You can really taste the difference! Even better, the price is not… Read Full Review

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★☆☆☆☆

“Just Awful”

Written on: 09/10/2013 by frazzledparent (1 review written)

As other reviewers have said started well but soon deteriorated. Mouldy smashed veg, inedible fruit, and certainly no where near enough to feed 2-3 people for a week. The website paints an idyllic picture but the reality is far from that… Read Full Review

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★★☆☆☆

“the standard has dropped ”

Written on: 03/10/2013

Initially good , but rotten food became a regular event . very disappointed… Read Full Review

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★★☆☆☆

“Disappointing quality”

Written on: 20/09/2013 by GMatthews (1 review written)

having used abel and cole for around 12 months now I have recently felt like the quality of the produce has deteriorated and does not stay fresh for as long as it used to. in fairness their delivery service is still very good but that unfortunately is not enough to disuade me from looking for alternative suppliers… Read Full Review

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★★☆☆☆

“Tried very hard to accept mistakes”

Written on: 19/09/2013 by travel12 (3 reviews written)

The first was being sent chicken products that were smelly and far from fresh, then there was a delivery hiccup, but I accept that it was partly my mistake, then there was the quality of some of the vegetables, which I accepted because I had not chosen them. However the final straw was ordering a quantity that fell very short and could not be simply put down to a mistake, e.g. 400g of cavolo nero which weighed in at 260g. Their customer service was always faultless until - I decided not to… Read Full Review

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★★★★★

“Excellent quality veg! Great service!”

Written on: 01/02/2013

I have been receiving the medium veg box from Abel and Cole for several weeks now. I have had organic veg boxes in the past and given them up as the veg all too often was good for nothing other than compost, so I wasn't really expecting great things. How wrong could I be? The quality of the veg is absolutely first class. The shape of the veg is not the perfect, uniform shape that you get in the supermarkets. Good! Veg does not all grow to a uniform size and shape. But,it is the flavour and… Read Full Review

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★☆☆☆☆

“Quality no longer any good, sold our contact details”

Written on: 21/12/2012

I have the same experience as Eleanor. After being a faithful customer for a few years, earlier this year I started finding the quality had degraded: yoghurts didn't last, at least one fruit or vegetable on the box was rotting and indelible. After I stopped using their service, they started hassling me with phone calls. The last straw was when I recently started receiving random marketing rubbish from companies. After numerous phone calls and emails chasing down various companies over a… Read Full Review

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★★★★★

“i have found able and cole to have a great selection...”

Written on: 24/03/2011 by pinkkitty (1 review written)

i have found able and cole to have a great selection of organic and free range products. i have tried a wide range of products, the veg boxes are great, the meat is always tender and tasty. and the chicken and ham pie is out of this world, i have never had a problem with any of my deliveries. the driver dave is very helpful and customer services are very helpful too.
i happily recommend able and cole to friends and family.
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★☆☆☆☆

“We were really looking forward to our first delivery...”

Written on: 27/02/2011

We were really looking forward to our first delivery but unfortunately have been greatly disappointed. We usually shop at Waitrose and Ocado and prefer organic and free range food. The vegetables in our Abel & Cole box were ok except for the kiwi fruit which was over ripe and the carrots were starting to decay.
The cake, bread and scones were the biggest disappointment as they were hard - we expected at the premium cost we paid that they would be fresh but that was not the case! The sausages… Read Full Review

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★★★★★

“I have used Abel and Cole as my main food supplier for...”

Written on: 25/05/2010 by mrtibbs (6 reviews written)

I have used Abel and Cole as my main food supplier for about three years now, and in that time they've gone from strength to strength.

They have a wide range of organic food and drink, plus organic household products.

Their customer service is excellent - friendly, fast, courteous.

They take on board suggestions for new products, delivery is ALWAYS on time even at Bank Holiday weekends, prices are comparable with High Street and supermarket equivalents, the quality is superb.

Knowing that I… Read Full Review

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★☆☆☆☆

“We were really looking forward to our first delivery...”

Written on: 27/02/2011

We were really looking forward to our first delivery but unfortunately have been greatly disappointed. We usually shop at Waitrose and Ocado and prefer organic and free range food. The vegetables in our Abel & Cole box were ok except for the kiwi fruit which was over ripe and the carrots were starting to decay.
The cake, bread and scones were the biggest disappointment as they were hard - we expected at the premium cost we paid that they would be fresh but that was not the case! The… Read Full Review

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★★☆☆☆

“I purchased two gift boxes for friends as Christmas...”

Written on: 26/01/2011 by Katherineliz (1 review written)

I purchased two gift boxes for friends as Christmas presents which was fine, the gifts were well received and I was pleased with them as well.
However, I then wanted Able and Cole to come and collect the packaging they delivered my order in as they could re-use it. This was arranged with them and I duly left the boxes outside my house for collection. They were not collected.
I rang again and was told again that they would come and get the boxes. Again they did not come. By this time the boxes… Read Full Review

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★★☆☆☆

“Have ordered a veg box from Riverford for a couple of...”

Written on: 16/11/2010

Have ordered a veg box from Riverford for a couple of years but thought I would try Able and Cole as I liked the idea that I could opt out of a vegetable I didnt like. Found the quality and freshness was not anything like as good as Riverford. Riverford veg keeps in my fridge for at least one week - sometimes I order a large box and keep it for two weeks - perfectly OK. A&C carrots arrived looking tired and were bendy after a couple of days - better off getting them from supermarket… Read Full Review

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★★★★☆

“i have had medium mixed box for nearly two months now...”

Written on: 14/11/2010

i have had medium mixed box for nearly two months now and my children have started to taste different flavours and enjoy them i have had no problems with the fresheness that sometimes when you buy at supermarkets within a couple of days the fruit gone mouldy sometimes Ive had the veg 2 weeks in my fridge and its still good. I have also recomended to friends and so far no problems… Read Full Review

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★★★★☆

“I've ordered food and other items from Abel & Cole for...”

Written on: 18/12/2009

I've ordered food and other items from Abel & Cole for a while now and I have always been happy with the choice, service and quality of the products. I did have one week where there were problems with my order but the customer service person I spoke to was very apologetic and helpful and refunded me for the items I did not receive. The delivery drivers have always been very polite and helpful. I really like the large choice of foods on the website and the ability to make up your own box… Read Full Review

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