Sunshine Holidays www.sunshine.co.uk Reviews

★★★★☆
4.2 / 5
83.5% of users recommend this
  • Customer Service

  • Value For Money

Latest Reviews

Pauline857

★★★★★

Written on: 09/05/2012

“Ab Fab”

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Nothing to fault, although, I have to say I was a little worried if I'm honest, as the package did seem to be extremely good value. Anyhow, booked last minute to Zante, basically because the weather at home was rubbish. Booked on Tuesday 1st May, went on the Thursday. Only advantage I had as opposed to some customers (perhaps) is that I actually knew the hotel that I had picked. Hadn't actually stayed there before, but knew it looked OK. Well, the entire holiday went brilliantly, everything that...

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★★★★★

Written on: 06/05/2012

“Fantastic Company to book a holiday with”

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This was a last minute holiday for us - booked on a Monday and left on the Friday. Received all details and vouchers on day of booking and had no problems at all at the airport, transfer or hotel. Have alrady recommended sunshine to lots of friends! Can't think of anything we didn't like. Didn't think we could afford a foreign holiday this year but THANK YOU SUNSHINE you made it happen :)...

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★★★★★

Written on: 28/04/2012

“Sunshine Holidays Excellent”

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Just got back from 2 weeks in Florida. Sunshine sorted out the flights, hotel and airport parking. Everything was superb and we will be using them again in the future and would HIGHLY recommend. We also made a big saving which ment more money in our pockets to spend!! Many thanks Sunshine, Paul in Bournemouth...

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★★★★☆

Written on: 25/04/2012

“Well organised online company with very reasonable prices”

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I've been away with sunshine.co.uk twice now (Tenerife and Portugal)-at first nervous as hadn't used them before. However, on both occasions things went very smoothly. Website and booking easy to make and very clear as to what you are paying and exactly what for. There's usually a choice of airlines, choice of transfer method of transfer and you tick exactly which room you would like (prices are all there for you to look at). Its a ticketless operation so everything printed off online ie flight...

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Bradys

Reviews written: 1

★★★★★

Written on: 09/04/2012

“EXCELLENT VALUE ”

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Just returned from our first holiday with Sunshine. Good value for money, easy to book online & print out vouchers. All went smoothly with good accommodation and upgrade. Would definitely use them again. ...

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★☆☆☆☆

Written on: 06/04/2012

“SO FAR SO BAD , I NOT BEEN ON THE HOLIDAY YET.”

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THE ADMIN FROM THIS COMPANY IS A JOKE . 4 TIMES I HAVE HAD EMAILS EXPLAINING THAT A new voucher from our supplier has recently been added to your account. Please login using the link below to print it off and ensure you take it with you when you travel. I HAVE DONE THIS 4 TIMES ONLY TO FIND OUT NOTHING HAS CHANGED THIS INVOLVES PRINTING REAMS OF PAPER AND READING IT ALL TO FIND NOTHING NEW ONLY THAT YOU HAVE WASTED 2HRS OF YOUR LIFE. IF YOU WANT TO DEAL WITH IDIOTS BOOK WITH SUNSHINE....

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dizzychicc

★★★★★

Written on: 02/04/2012

“cheap and cheerfull”

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Used sunshine.co.uk twice now and have no complaints at all, both times to go to Benidorm. Our apts were not the ritz but we knew these apts before we booked them and just wanted a cheap holiday. Was picked up at airport without any problems and even got my mum and dad to book with them last year and again, they had no faults what so ever. always have a little smile when i recieve an email from "sunshine sue" 10/10...

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scottie123

★★★★★

Written on: 01/04/2012

“Am just back home from a holiday in Majorca booked...”

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Am just back home from a holiday in Majorca booked through Sunshine and was 100% satisfied with the service they provided. This is the first holiday booked through Sunshine and only booked through them because they were the cheapest price for half board for the hotel we had chosen. I certainly will not hesitate to book with this company in the future....

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★★★★☆

Written on: 06/12/2011

“First Holiday With Sunshine”

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Just returned from a great holiday at Magic Cristal Park in Benidorm.Booked through Sunshine.co.uk for the first time,[usually Thomas Cook] everything went so smoothly,from booking,flights,hotel etc. Only downside was,I travelled as a single person and holiday was spent with eight friends{4 couples}.They all booked with different companies and all paid £115 less than me for exactly the same all inclusive holiday.I am annoyed considering the room i had was small,obviously a dedicated single room...

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Freddyboy70

Reviews written: 1

★★★★☆

Written on: 25/10/2011

“Sunshine in Mallorca”

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We got off to a slightly shaky start when I decided to book in-flight meals for the inbound flight, but we got it sorted and it all worked out O.K. The Cap de Mar Aparthotel in Cala Bona is a very nice little hotel, generally serving plenty of good quality food, but we found that the sun-bathing area around the pool was quite shady during the early and latter parts of the day, due to surrounding buildings. This is probably due to the late time of year with the sun lower in the sky. We booked ...

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Guest's response to Freddyboy70's Review

Written on: 24/05/2012

Admin is a joke. Worried about the bad reviews on the airline ssu to rhodes. They refused point blank to switch me to another airline which would have cost me £100 MORE. One line responses is all you get. I can just see them in the office a load of David Walliams the computer says no.

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nasiraimran

Reviews written: 1

★★★★★

Written on: 21/10/2011

“Excellent customer service”

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Nothing was too much trouble. Had to change accommodation which they did free of charge. I would defiantly use them again. Fast and friendly service ...

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suechell

Reviews written: 1

★★★★★

Written on: 18/10/2011

“Excellent”

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First time of booking a holiday through Sunshine and it wont be the last.Very easy to use system, booked with another company on line last year and had no end of problems with price increases and lots of add on but nothing like that with this company the price you see is the price you pay.There was only one small hickup but that was through no fault of this company. We asked the mini bus driver where we would be picked up from for return trip to Malaga airport and he said the same as where im dropping...

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★★★★★

Written on: 17/10/2011

“Great Guys!!”

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Booked last week, had a problem with the hotel reviews. They changed free of charge!! Great service. They got back to me 5 minutes after a sent the email. Nothing seems to be to much trouble. Would defiantly recommend to family and friends. ...

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markandhales

Reviews written: 1

★★★★★

Written on: 11/10/2011

“Perfecto!”

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First of all, this is the first time we have used www.sunshine.co.uk to book a holiday and we will definitely be using them again! Their website meant booking the holiday was simple and with a price guarantee you know you are getting a good deal. With a good choice of flights and thousands of resorts to choose from, you can really tailor your holiday to suit you and really get what you want out of your holiday. The website shows a break down of exactly what you have booked including a choice of...

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lozlozi

Reviews written: 1

★☆☆☆☆

Written on: 04/10/2011

“dont book with sunshine holidays”

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DONT EVER BOOK WITH THESE PEOPLE THEY AT LAST MINITE INFORMED US ARE HOTEL WAS CLOSING FOR WINTER THEN WE HAVE HAD TO GO THREW THE WHOLE PROCESS OF FIND SUMWERE ESLE TO STAY WE ALSO HAD TO PAY EXTRA THESE PEOPLE WILL NOT TALK TO U OVER THE PHONE WILL ONLY DEAL WITH ELMAIL THEY PEOPLE WANT SACKING IN THAT OFFFICE THEY ARE REALLY RUDE AND ALSO SLAM PHONE DOWN ON U WITHOUT A GOODBYE IT AS TOOK ME 30 EMAILS LATER TO GET SORTED AND THE END THE TOLD US A PRICE 96 POUND TO CHANGE HOTEL AND I REPLYED TO...

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★★★★★

Written on: 02/10/2011

“great”

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first time with sunshine holidays had a fantastic time and everything went as planned. first time done. it on internet notrouble at all cheers sunshine see you next year...

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★☆☆☆☆

Written on: 30/09/2011

“AWFUL APARTMENTS”

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We booked a holiday to the Poppy apartments in Calis Turkey..... What a disgrace. They where the worst apartments I've ever stepped into. Dark, Dirty and full of uncontrolled brats. Running around till the early hours while the so called parents sat at the bar drinking. The owners where only interested in making money. We had booked for the fortnight but only stayed 2 nights then found other apartments. Don't go there. There is much nicer places close by and much cheaper too....

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Guest's response to Guest's Review

Written on: 27/10/2011

This page is to comment on the holiday company not the state of the hotel. So is it the hotel that gets 1 star or sunshine.co.uk

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★☆☆☆☆

Written on: 28/09/2011

“DO NOT BOOK WITH SUNSHINE.CO.UK, A BIG LET DOWN.”

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We recently travelled with Sunshine.co.uk and encountered problems from the outset. No transfer to meet us at the Airport and also on the return journey the transfer didn't turn up and we ended up having to pay for a taxi to the Airport. We requested a particular room at the hotel but they informed us that SUNSHINE hadn't informed them of this request. When we tried to be reimbursed for the lack of transfers and the extra cost of the taxi, we were told that they we not responsible for this!!! Never...

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Beno161

Reviews written: 1

★★★★☆

Written on: 27/09/2011

“First time won't be the last”

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This was the first time we have booked online and sunshine were recomended by a friend it was quick easy and saved us quite a lot of money if you can afford it book the private transfer its value for money and we were in our hotel nearly an hour befoer those that didn't. And we had an air conditioned minibus to ourselves the voucher scheme worried us a little but it was all in vain it works a treat everything just fell in to place as the holiday went along "sunshine all the way" Thank You ...

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★★★☆☆

Written on: 27/09/2011

“First time with Sunshine ”

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Booking of all elements of this holiday were simple on line and full details/tickets arrived without problem.Outward journey and transfer to Hotel went without a hitch. However Hotel we chose , whilst not the most expensive was shown as a 3 Star Hotel The Los Angeles in Salou. It was clean but rooms were basic to say the least and few of the staff were what you would call pleasant or helpful. The food could have been much better. Whilst there was plenty of it the choices were limited and it would...

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★★★★★

Written on: 25/09/2011

“First Booking with Sunmshine Holidays”

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Have just returned from third trip to Turkey, this time to Marmaris. Two couples staying at an all inclusive hotel. Everything about the holiday was fine, especially the direct transfer to the hotel. No waitiong on a coach to offload other passengers. One little bit of confusion on arrival at Dalaman; there was no one waiting for us with a card advertising name and transfer company details as expected. We found company under another name (Oxygen Travel) and not Med sky. Apart from this little hiccup...

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★★★★☆

Written on: 23/09/2011

“Second Holiday Booked With Sunshine”

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This is the second time of using Sunshine and have no complaints,good communication via email and reasonable price for our holiday in Greece. We went to Zante and stayed in a village called Kypseli,it was pretty remote so good if you want total relaxation,which suited us fine. Most staff were helpful and reception staff spoke english, although we were the only english people staying at the hotel, others were German,Dutch etc,...

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jaynegooding1104

Reviews written: 1

★★★★☆

Written on: 21/09/2011

“first time”

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first time booked with sunshine would defintly use them again,even thou i have a couple of moans.Booked holiday for 4 then wanted to add another foned them up they said it was"nt possible to put 3rd person in the room so i foned the hotel direct they said it was no problem,then at end of hol i had booked a private transfer which wanted to arrive at a time they stated which was way to early so be careful,but it got sorted in the end,overall they were the cheapest so give them a try...

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★★★★☆

Written on: 20/09/2011

“First holiday booked online”

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I recently booked a holiday with sunshine holidays, everything went to plan, any queries I had before booking were addressed promptly. I was very happy with the holiday itself,I did look at reviews for the accomodation and area, and it all lived up to expectations. I would definately use them again for future holidays....

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Lanigan

★★★★☆

Written on: 20/09/2011

“All went to plan”

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We got a Saturday flight to Turkey with thomson, which I was unable to get on-ine myself direct with thomson , either as a package or flight only, and that was important to us. Tickets, flights, transfers all ran smoothly. We had to wait over an hour before the shuttle bus left, but this was because the flight had been delayed for over an hour. Instant response to queries by e-mail, and helpful staff when I phoned. (our flight had changed from FIrst Choice to Thomas Cook, to Thomson, but apparentely...

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★★★★★

Written on: 19/09/2011

“exellent holiday”

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As a party of two couples who have travelled to Turkey several times we were all impressed by your company.Tickets arrived before due date,private transfer was brilliant no waiting for the shuttle bus drop offs and no pushy rep in the resort.Will definetly use this company again so please dont follow those other companies and go bust.Thanks again....

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scolfer

★★★★☆

Written on: 19/09/2011

“Monte Gordo - great family destination”

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When reading the reviews for the hotel my friend and I booked, I was a bit disappointed with the reviews but we decided to go with the overall opinions. Hotel Alba Monte Gorgo - We were delighted with the choice overall. The Hotel was fine, clean and big enough for 2 adults and 2 ten year old boys. The kitchen facilities looked fine, no kettle but we managed a cup of tea or two. It was fine for our needs as we ate out in the evenings. Clean towels and sheets as usual and staff were cool. Unusually...

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★★★★★

Written on: 19/09/2011

“Tickets only to Turkey”

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Really pleased with the service we received. Tickets arrived before the date they were promised. We normally book straight with Thomas Cook. This was a Thomas Cook flight to Antalya and we saved over £100 for the two of us! Thanks very much. We will gladly recommend your service....

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estherokell

★★★★★

Written on: 19/09/2011

“Brilliant holiday!”

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Was really apprehensive about using an unknown online tour operator and , I must admit, I gritted my teeth at every stage of the holiday. Fortunately there was no need. The flights, transfers, rooms and return journey was all perfect and I had more information than everyone needed, so I felt in control of the whole experience. Everyone in the group thoroughly enjoyed themselves and were all happy to recommend Sunshine in the future. The part I liked the best was the ease of booking and also the...

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Sani_uk

★★★★★

Written on: 19/09/2011

“Sunshine Holidays Greece”

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Never used Sunshine before, found everything from booking to keeping track very good. No issues with holiday chosen hotel and room as described. Good value for money would use site again....

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★☆☆☆☆

Written on: 18/09/2011

“worst holiday ever”

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will never use sunshine again , no room at hotel when we got there , this holiday cost me 350 pound more then it should have , customer service totally rubbish , and got no refund for my extra costs...

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★★★★★

Written on: 17/09/2011

“Great service, great holiday”

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From start to finish I was kept informed and any change was sent to me immediately. The price was the best I could find and the holiday was great. Let’s hope they can do it all again as I will definitely use Sunshine again. ...

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lol139

Reviews written: 1

★★★★☆

Written on: 17/09/2011

“happy”

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Was impressed with the service and help we received in all aspects of the holiday and travel. No complaints at all. Many thanks....

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Angelabw

Reviews written: 1

★★★★★

Written on: 17/09/2011

“Excellent value for money, caring company. Definitely...”

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We had a great holiday in Turkey at Hotel Fantasia Kusadasi. All inclusive and very good value indeed thanks to Sunshine holidays....

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★★★★★

Written on: 17/09/2011

“Excellent customer service and superb value”

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I have booked with Sunshine.co.uk numerous times and each time i have not been disappointed. The first time i booked i was a bit nervous about using an internet site but a quick call to the office and a very helpful lady did it all for me. Since then i have booked online with confidence. On one occasion the tour operator that Sunshine used went bump. Sunshine were brilliant at helping me with my claim or offering me a replacement. The emails they sent assisting me with my claim were easy to understand...

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★★★★★

Written on: 12/09/2011

“A1 service and answered any queries I had straight away. ”

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I would certainly use this Company again and have recommended to friends. Their customer service was very quick at responding to any queries that I had. The holiday it self was brillant and very good value thanks to Sunshine Holidays. Thank you for all your help...

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colinjill

★★★★★

Written on: 06/09/2011

“BRILLIANT.....”

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Well done sunshine,we just come back from Side,Turkey and like some poeple we were a bit aprehensive booking a holiday on line for the first time,we are pleased to say everything ran smoothly,we got written confirmation and all the details on what to do next,make sure you have two copies of all the vouchers just in case.We will be definitely be booking with Sunshine next year..Thank you. ...

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Petra.thehun

Reviews written: 1

★★★★☆

Written on: 10/08/2011

“Brilliant place!”

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Every hotel stands or falls because of their staff. Therefore the Mar y Sol stands shoulder high above any hotel I've ever used. Yes, the food really could be better, but apart from that; what a fabulous place. As a wheelchair user it was paradise. Ramps everywhere, low hand basins with slanted mirrors, large toilets with handlebars, wheelchair accessible showers, hoist to help one in and out of the water....and to top it all the most friendly, helpful and genuinely caring staff I ever came across....

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bellybum

★★★★★

Written on: 03/06/2011

“FANTASTIC, AMAZING,BRILLIANT”

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Wow, this is the first time that we have booked through sunshine and it definatly won't be the last. we have just arrived back from a holiday in Benalmedina Malaga. From the check in at the airport everything was brilliant. Our transfer was spot on, we were picked up in an Audi A8 (fabulous car)to take us to our hotel, we were very pleasantly suprised when we got to our hotel ( the sunset beach club) the hotel was immaculate, very classy, we arrived at hotel at around 11 am and by 11 15am we were...

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★★★★★

Written on: 16/05/2011

“I booked back in January with sunshine and I was very...”

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I booked back in January with sunshine and I was very impressed with them, considering I was traveling on my own and had never used this company before I had a lovely holiday with no problems at all and would recommend them to anyone ...

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★☆☆☆☆

Written on: 13/04/2011

“Do not book through this site!!! I tried to book my...”

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Do not book through this site!!! I tried to book my honeymoon to KOS and got no email confirmation. I rang the helpline...should not be called helpline!! Got through to a very rude girl called Lyndsay who kept talking over the top of me and when I asked her to stop she got nasty and said I should answer a question when she asks it!!!!!! I then asked for her manager and asked him that even though I had confimed all the holiday online it must be something wrong with my computer! I have now found the...

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Guest's response to Guest's Review

Written on: 12/08/2011

very surprised indeed, during the dust cloud fiasco, the only people in the travel industry trying to help was sunshine
we got full refund arranges a s a p so that we could rebook.
i cant believe that this company could be unhelpful.

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★★★★★

Written on: 28/03/2011

“ Booked with Sunshine travel to Fuerteventura from the...”

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Booked with Sunshine travel to Fuerteventura from the 28th Feb for 2 weeks traveling with my partner and her sister. One word brilliant. Right from the booking on line to arriving home the organisation of Sunshine travel was first class. Yes like most people this was our first time with this company and was a bit apprehensive but as it turned out we neednt have been. As we arrived at Liverpool car park the senses picked up the car number which we had entered previously and the barrier raised we...

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★★★★★

Written on: 11/03/2011

“We recently booked a holiday in Turkey for June 2011...”

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We recently booked a holiday in Turkey for June 2011 through Sunshine.co.uk it is the first time we have used this travel company. 2-3 weeks after booking we received an e-mail informing us of an over booking situation at our selected hotel, needless to say my husband and i were devastated as we had researched our chosen hotel for weeks before booking. However Sunshine were fantastic, understanding, sympathetic, prompt with correspondence and very professional. After few e-mails back and forth...

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★★★★★

Written on: 11/02/2011

“just had a good holiday ,flights on time,apartments...”

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just had a good holiday ,flights on time,apartments were spot on.will be booking all my three holidays this year with sunshine,thank you....

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★★★★★

Written on: 06/02/2011

“I have booked with sunshine for the last two years, I...”

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I have booked with sunshine for the last two years, I was very nervous the first time but I was pleasently surprised how easy it was. We had a lovely holiday. Well done sumshine....

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★★★★★

Written on: 19/01/2011

“i booked with sunshine and had a fantastic holiday and...”

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i booked with sunshine and had a fantastic holiday and i booked again to go to tunisia on the 19th jan 2011 which got cancelled co all the trouble in tunisia. sunshine were fantastic when phoned someone to speak to right away very polite and friendly and my monies back with in the week i would recomend sunshine to all my friends as they are great value for money and great to deal with...

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★★★★★

Written on: 05/01/2011

“Like life ,holidaymaking is not an exact...”

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Like life ,holidaymaking is not an exact science,having said that I have booked through Sunshine on a couple of occasions and will travel again shortly,finding a flight and accom is simple and straight forward and no single suppliment either each time.It great when you tell fellow holidaymakers just how little youve paid with Sunshine. I wish I had come accross them years ago....

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★★★★★

Written on: 05/01/2011

“Just returned from Tenerife over Xmas. We havn't gone...”

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Just returned from Tenerife over Xmas. We havn't gone with Sunshine before but found everything fine. Airport transfers spot on. It didn't matter having no reps as we knew where we were going. They kept us up to date with the weather at the airport etc. For the price we paid excellent value for money. I will be on their website shortly to book my next holiday....

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peaface

Reviews written: 1

★★★★★

Written on: 05/01/2011

“i spent weeks looking for holidays, Sunshine gave me...”

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i spent weeks looking for holidays, Sunshine gave me the holidays i wanted at a price i could afford, the week before we were due to fly, they contacted me to say the hotel had overbooked and offered us alternative accommodation, wasn't as good i thought but we accepted. it was the best holiday we have had. sunshine gave me contact numbers if there were any problems and other people at the hotel had also been moved to the same hotel, they were with other companies tho and had all sorts of problems...

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julie marwood

Reviews written: 1

★★★★★

Written on: 05/01/2011

“Excellent company. I realised I had put the wrong...”

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Excellent company. I realised I had put the wrong dates on two passports. They changed it with the airline at no extra cost to me. They updated me on everything and were very professional and efficient. I recommended them to a few people at work and they thought they were great too....

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