Planetgizmo.co.uk Reviews - www.planetgizmo.co.uk

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★★★★★
4.7 / 5
95% of users recommend this
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  • Customer Service

  • Quality of website

  • Value For Money

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Latest Reviews

★★★★☆

“Easy Site To Navigate”

Written on: 28/05/2014 by Titusc180 (1 review written)

Came to site via quidco easy to search and get to atomic floyd earphones. Percentage deduction for using credit card good incentive. I am yet to receive the goods so cannot comment on quality or delivery yet… Read Full Review

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★★★★★

“Very good site.”

Written on: 14/05/2014

Site is very good and easy to negotiate around. Great variety of stock also. l had been trying to find a UK stockist of Sonoro for a while & was glad when l found Planet Gizmo. Fair price & free delivery a bonus… Read Full Review

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★☆☆☆☆

“Useless and non-responsive”

Written on: 13/05/2014

I ordered an item recently, as they offered a lower price than elsewhere and bragged about fast delivery. However, although payment was taken immediately, 5 days passed without a dispatch notice. After calling and being told it was on its way and someone would call me back (they didn't), i called them another 2 days later to ask where my delivery was. I was told it should of been on its way and blamed supplier. 2 hours later my money was refunded without any word from planetgizmo / house of… Read Full Review

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★★★☆☆

“No article, no answer”

Written on: 24/04/2014 by frantix (1 review written)

My order is "Processed" but the article is not here after over two weeks. No money was debited. Additionally, I don't receive any answers to three enquiries, two via contact formular, one via email. I now canceled my order and bought the article somewhere else. Update: After publishing my experience, I was contacted. It was explained to me that the item was lost during shipping and I was offered compensation. The explanation seems legit to me, so I'm rating 3/5 stars now… Read Full Review

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★★★★★

“Excellent Customer Service!”

Written on: 22/04/2014 by Sarah_93 (1 review written)

I ordered an item for next day delivery on a bank holiday, and received personal correspondence within a few hours of placing my order. The following morning I decided to cancel my order and this was dealt with within minutes via email correspondence. I was basically being an inconvenient customer, but throughout the whole process was treated with friendly professionalism and my requests were dealt with efficiently. I canceled my order due to another company having a preferred colour of the… Read Full Review

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★★★★★

“PSB M4U 2 headphones”

Written on: 02/04/2014 by B8cjh (2 reviews written)

Reviewed these headphones online and based on reviews v Beats, Bose etc decided they were the best package. Ordered on Monday morning and they arrived on Weds morning (and that was just standard delivery!), the price from Planet Gizmo was the best available and these headphones are absolutely everything that the reviews say.........awesome! Great product and great service from Planet Gizmo, I will definitely use them again. Chris H, Cardiff… Read Full Review

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★☆☆☆☆

“Absolutely the worst retail experience .....”

Written on: 06/03/2014 by henly1234 (2 reviews written)

of my life, I ordered a pair of Sennheiser MM500-X headphones from them and paid a premium to have next day delivery, the next day when I hadn't heard from them I phoned and was told that they would get back to me. When I hadn't heard from them againI phoned again and was told that they were sorry (ha, I bet you were) that they shouldn't have sold me this product as they had none in stock and they didn't know when they would get any and my money would be refunded. It beggars… Read Full Review

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★☆☆☆☆

“No Customer Service”

Written on: 04/02/2014 by aguair (1 review written)

Horrendous. Emailed multiple times and no reply. They will not replace my broken headphones. DO NOT DEAL WITH THIS COMPANY!… Read Full Review

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★☆☆☆☆

“Could not offer a simple invoice for VAT purposes....”

Written on: 04/02/2014

Could not offer a simple invoice for VAT purposes. turns out the reason why is the company has folded. I have made a formal complaint… Read Full Review

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★★★★★

“Ruark 4i”

Written on: 18/11/2013 by Gazy (1 review written)

Super pre sale service. Easy to order, received the Ruark really quickly. Will for sure do business with Planetgizmo again!… Read Full Review

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★★★★★

“Great service”

Written on: 02/10/2013

Fast and friendly service, answering my special request. Did everything as promised, when promised. Great… Read Full Review

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★★★★★

“GENEVA DAB+ with bluetooth Customer Review ”

Written on: 30/09/2013

Overall wildly impressed with this machine. Sound quality - Excellent You can listen to classical music forever with no ear fatigue. Bags of VOLUME too. Appearance - Beautiful [Might be handy to have a choice of more than 2 colours] Design - Simple, functional and most important - compact. No trailing wires and assorted speaker boxes cluttering up the place. Criticisms: 1 The BASS FILTER doesn't seem to do anything at all. Not sure about the Treble; but you don't ever need top cut… Read Full Review

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★★★★★

“Superb!”

Written on: 28/09/2013

Fast, efficient, good value!!… Read Full Review

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★★★★★

“It is used as soundbar under the TV with the auxiliary...”

Written on: 26/09/2013

It is used as soundbar under the TV with the auxiliary input connected to a CD player and for such a small, neat and attractive unit, it provides amazing sound… Read Full Review

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★★★★★

“very friendly staff and great service”

Written on: 26/09/2013 by idontwantausername123 (1 review written)

Before ordering I had a couple of questions and they were answered politely and quickly by mail. The prices are top (I checked several countries in Europe) and the shipping cost to Austria is unbeatable - compared to other UK companies. The ordering process was easy and I have received adequate confirmation e-mails, same for payment. As soon as the order has left the warehouse I have received an e-mail with UPC tracking number and I was able to follow the parcels online until they reached my… Read Full Review

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★★★★★

“A great place to buy”

Written on: 26/09/2013 by Voxsmart (1 review written)

Planet Gizmo's website is very good, it's easy to navigate and see what's on offer. The service is also excellent. you are kept well informed about your order and the goods arrive very quickly. A nice place to shop and probably will do so again. … Read Full Review

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★★★★★

“Stark parrot speakers purchase”

Written on: 26/09/2013 by Robert120453 (1 review written)

The purchase of these speakers from Planet Gizmo was beyond doubt far superior to the appalling service I received from Expansys when delivering the same item to South Korea and to which I have had no response despite numerous e mails. Planetgizmo were very responsive and my questions were answered promptly and correctly first time. The whole order, delivery and back up was exemplary. Thanks to all those staff at Planetgizmo for restoring my faith in purchasing speakers on the Internet!… Read Full Review

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★★★★☆

“Great Service”

Written on: 26/09/2013 by chesterbrownbear (1 review written)

Quick delivery and great customer service, would recommend this company… Read Full Review

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★★★★★

“Helpful”

Written on: 18/09/2013 by benmose (1 review written)

Planet Gizmo are always very helpful, very quick and great value!… Read Full Review

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★★★★☆

“Braven BRV-1”

Written on: 17/08/2013

Good deal, Good service, keep it up… Read Full Review

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