Planetgizmo.co.uk Reviews - www.planetgizmo.co.uk

Click here if this is your business
★★★★★
4.6 / 5
205
92% of users recommend this
Click here if this is your business
  • Customer Service

  • Quality of website

  • Value For Money

? Ask our helpful community of experts about this product or company
Planetgizmo.co.uk www.planetgizmo.co.uk - Ask a question now

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★☆☆☆☆

“Not to buy anything from Planet Gizmo. Stayawary this...”

Written on: 29/06/2016

Warning to potential buyers – As a genuine consumer, I would share my experience I had with the planet Gizmo with the general consumers. Please read the following. Purchased (£109.95) Aftershokz Trekz Titanium Wireless Bone Conduction Headphone, Slate Grey colour. They delivered in a plastic bag. The headphone developed fault. Left side of the headphone stop working. I retuned in in secured packaging via recorded delivery and waited to hear from them. I did not heard from the until… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Therealdeal1's Comment

Written on: 12/07/2016

hi, i had the same issue. Contact trading standards as they already have a file on them!! Apparently they have already been warned so anymore envidence would be appreciated to help buyers avoid sellers like these.

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Ordered Aftershokz Bluez 2S Bluetooth Wireless Bone...”

Written on: 10/03/2016

Paid extra for next day delivery. Good service, punctual delivery. Pleased with product - thanks… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“"WARNING!!" DON'T TOUCH THESE PEOPLE, THEY ARE DISHONEST”

Written on: 25/02/2016 by itmakessense (3 reviews written)

I purchased some Bob Marley head phones and ear phones for my sons birthday. They were delivered fine, the earphones stopped working after about a week and the head phones headstrap part came apart in the centre. I returned them to the manager and did not hear anything for a while. I phoned and spoke to a lady manager who gave me some bullsheite about moving premises. I got the goods back and resent, never heard anything again and then they stopped returning calls and emails. They are just… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“RIPPOFF ”

Written on: 05/01/2016 by KoleConnolly (1 review written)

I have been trying to get a refund or replacement for 5 months now. FAULTY GOODS SENT OUT TWICE!!! DO NOT BUY FROM THESE PEOPLE NO CONTACT … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“OUTSTANDING SERVICE ”

Written on: 24/12/2015 by spitifre (1 review written)

Desperate to get hold of a QUESTYLE 1R. Had placed an order with a company in Germany who let me down. I Contacted Planetgizmo direct and had the device shipped to me the next day. Completely impressed with their service and the fact that you can speak directly to someone throughout the process… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Geneva Cinema”

Written on: 11/12/2015 by Npgl (1 review written)

A truly outstanding experience from start to finish. I was buying a Geneva cinema sound base. The Planetgizmo team are fantastic. All questions handled very promptly and politely. Shipping and handling absolutely seamless (and I live outside the EU). Cannot record them more highly, the best retail experience I've had in a very long time. The Geneva is really excellent, wonderful sound and great build… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Experience good to great”

Written on: 03/09/2015 by ouDickey183 (1 review written)

I found the site easy to navigate and clear. No little boxes to tick! But the payment site was not so good, and it took a while to get into it. Overall a very good experience and I shall certainly come back to Planet Gizmo in the future… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Take money but no product”

Written on: 24/08/2015 by TonyFerrier (1 review written)

I ordered and paid for a contour +2 action cam. They took my money and I have not had email confirmation or delivery time. Tried to log in but would not recognise me. Let's see if there help desk get back to me? Or will I have to tell my bank to get my money back. Oh I usually use PayPals but thought it would be good to get the discount. Did not get any discount right rip off if you must use Planet Gizmo use Pay Pals so you can get your money back. … Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.

Saul9876's Response to TonyFerrier's Review

Written on: 20/09/2015

Did they resolve your order?

Reply to this comment
If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review Read 1 Comment
★★★★★

“Cheap, quick & easy!”

Written on: 08/03/2015 by MaceFace (1 review written)

The best prices on the web, plus 5% extra discount for paying by debit card & free UK Mainland delivery. It doesn't get much better than this! Highly recommended… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“My Ruark burned out and they blamed ME”

Written on: 02/03/2015 by DannyMerritt (1 review written)

I bought a Ruark R4i music centre from Planet Gizmo. A few weeks later, playing the radio at everyday volume, the machine began to buzz loudly and smell of burning rubber then stopped working entirely. I complained to Ruark who initially tried to blame me for using the wrong power cable. I used the one supplied but they suggested I had switched it for one without a transformer and caused the problem myself. They said I should take it up with Planet Gizmo. To begin with Planet Gizmo supported… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Fast delivery great service!!”

Written on: 19/12/2014 by Tillyleigh (1 review written)

I never write reviews but I recieved such good service and quick delivery I feel like I have to give feedback for there excelent service I was worried my order wouldn't get here before Christmas as it being really busy I was always on phone mivering lol because there was a mix up with the tracking numbers and they was more than helpful even the delivery man was very friendly and carried it up three flights of strairs for me I'm over all more than satisfied I got my stuff before Christmas and… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent service”

Written on: 31/10/2014 by Justicep168 (1 review written)

I don't normally write reviews, but due to the excellent service I received from Planet Gizmo I felt compelled to do so. Having placed an order late on a Friday night, I received a response to my email query first thing on Monday and my order arrived Tuesday morning. And the product was 15% cheaper than anywhere else. Thanks Planet Gizmo… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★☆☆☆

“Hyperlinks”

Written on: 17/10/2014 by Keagan198 (1 review written)

I had some products i wanted to buy in mind. However whenever i clicked on another product it would put a different product in my basket. I gave up using the website… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Great Service, Great Product”

Written on: 05/09/2014 by VaughanPiller (1 review written)

Searched everywhere for the right speakers to complement my iMac. Finally settled on a pair of Ruark MR1's and looked for a deal. Nobody was offering one so I plumped for a random dealer but the card payment failed at the last hurdle (no idea why). Searched for a recommended retailer and found great reviews for Planet Gizmo. Great service and a discount for payment by Debit card. Happy days! Speakers turned up within the allotted time. Phoned once to check they were on their way (Itching to… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★☆

“Easy Site To Navigate”

Written on: 28/05/2014 by Titusc180 (1 review written)

Came to site via quidco easy to search and get to atomic floyd earphones. Percentage deduction for using credit card good incentive. I am yet to receive the goods so cannot comment on quality or delivery yet… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Very good site.”

Written on: 14/05/2014

Site is very good and easy to negotiate around. Great variety of stock also. l had been trying to find a UK stockist of Sonoro for a while & was glad when l found Planet Gizmo. Fair price & free delivery a bonus… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★☆☆☆☆

“Useless and non-responsive”

Written on: 13/05/2014

I ordered an item recently, as they offered a lower price than elsewhere and bragged about fast delivery. However, although payment was taken immediately, 5 days passed without a dispatch notice. After calling and being told it was on its way and someone would call me back (they didn't), i called them another 2 days later to ask where my delivery was. I was told it should of been on its way and blamed supplier. 2 hours later my money was refunded without any word from planetgizmo / house of… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★☆☆

“No article, no answer”

Written on: 24/04/2014 by frantix (1 review written)

My order is "Processed" but the article is not here after over two weeks. No money was debited. Additionally, I don't receive any answers to three enquiries, two via contact formular, one via email. I now canceled my order and bought the article somewhere else. Update: After publishing my experience, I was contacted. It was explained to me that the item was lost during shipping and I was offered compensation. The explanation seems legit to me, so I'm rating 3/5 stars now… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“Excellent Customer Service!”

Written on: 22/04/2014 by Sarah_93 (1 review written)

I ordered an item for next day delivery on a bank holiday, and received personal correspondence within a few hours of placing my order. The following morning I decided to cancel my order and this was dealt with within minutes via email correspondence. I was basically being an inconvenient customer, but throughout the whole process was treated with friendly professionalism and my requests were dealt with efficiently. I canceled my order due to another company having a preferred colour of the… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
★★★★★

“PSB M4U 2 headphones”

Written on: 02/04/2014 by B8cjh (2 reviews written)

Reviewed these headphones online and based on reviews v Beats, Bose etc decided they were the best package. Ordered on Monday morning and they arrived on Weds morning (and that was just standard delivery!), the price from Planet Gizmo was the best available and these headphones are absolutely everything that the reviews say.........awesome! Great product and great service from Planet Gizmo, I will definitely use them again. Chris H, Cardiff… Read Full Review

If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies.
Report this review
overview