Andertons Music Co Reviews - www.andertons.co.uk

★★★★☆
4.2 / 5
134
81% of users recommend this
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Andertons Music Co www.andertons.co.uk
Andertons Music Co www.andertons.co.uk
Andertons Music Co www.andertons.co.uk

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Latest Reviews

★★★★★

“Great customer service!”

Written on: 01/04/2017 by Kemptp180 (1 review written)

Purchased a Palmer PDI-06 MkII 16ohms Attenutor at £179; great price! After ordering and receiving order confirmation I received a follow up email advising me the item was out of stock and it gave the option to cancel my order. I appreciated the honesty and transparency. I decided to wait despite the stock issue, to make up for the item being out of stock they upgraded my delivery so I could receive it sooner. I had to return the item initially as there was a minor fault and the mail order team… Read Full Review

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★★★★★

“Great service”

Written on: 26/03/2017 by Jaylynnh155 (1 review written)

Great service right on time with delivery and care taken with paking… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 10/02/2017 by Johnston16 (1 review written)

Absolutely awesome company. Incredible customer service. Easily one of, if not the, best music store in the UK. Many thanks… Read Full Review

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★★★★★

“Friendly Super Service”

Written on: 08/01/2017 by Glen2 (1 review written)

It's not often I've entered a music store and then left with a completely satisfied feeling. The store was buzzing but still I was asked by a number of times by staff if they could be of help in a polite and friendly manner. I completed the transaction which consisted of a part exchange deal which was a fairly lengthy process, otherwise it was painless with all aspects covered in an efficient manner. Very good, dealt with in a professional manner. My exit left me with no doubt I had received… Read Full Review

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★★★★★

“Blackstar ID:30TVP”

Written on: 30/12/2016 by Guitarpad (1 review written)

Online sales team were very helpful in advising me on what new amp to buy. Andertons run a first class service with staff who are dedicated to helping you choose the right gear. Buy with confidence. … Read Full Review

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★★★★★

“Great company :)”

Written on: 12/12/2016 by 363Wentworth (1 review written)

Really fast implementation my order ;) Great contact witch company. No any problems ;)… Read Full Review

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★★★★★

“Andertons superb service”

Written on: 29/08/2016 by Huffman5 (1 review written)

Andertons is absolutely fab to deal with , in a word Excellent… Read Full Review

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★★★★★

“kemper power rack + remote”

Written on: 14/08/2016 by Jaysont349 (1 review written)

top salles guys kept me uptodate via emails and phonecalls all the way through transaction The salesman could not be more helpful top guy credit to the company oh and by the way-this kemper is awsome… Read Full Review

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★★★★★

“Fender Standard Strat”

Written on: 02/08/2016 by alFerguson314 (1 review written)

48 hours, tracked delivery UK to Hong Kong via UPS! Excellent service and far exceeded my expectations. Helpful on the phone prior to purchase on-line. Great price for the item, with good set-up. Item was well packaged for shipping. Will definitely recommend Anderton's and have no hesitation ordering from them again in the future. Thanks… Read Full Review

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★★★★★

“Zoom G3x”

Written on: 18/07/2016 by Edwardsdy232 (1 review written)

When purchasing a product from a company most are fine with delivery. The quality of a company is their aftersales service and for me Andertons are excellent. I purchased a Zoom G3x from them and received it within 24hrs,unfortunately when it came to setting the volume pedal the instructions were not too clear. I rang Andertons to see if they could help,a gentleman took my call and told me to try a certain way,however this did not work. He told me that he would look into it and ring me… Read Full Review

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★★★★★

“Don't let the low price fool you, this is a great Guitar!”

Written on: 06/07/2016 by socom57 (1 review written)

My wife gave me the green light on getting a guitar for my birthday I wanted a great playing & sounding guitar, but on a limited budget I didn't think that was a possible goal. That was until I found Andertons. Being a die hard Gibson Les Paul since playing my friends back in 1971. It was a black Les Paul Custom, BTW. I knew that was out of the question, so I looked at what Epiphone had to offer & that when I saw her. A beautiful black Les Paul Traditional Pro & after watching the video I was… Read Full Review

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★★★★★

“Great service!”

Written on: 25/06/2016 by SimonInFrance (1 review written)

Initial purchase and delivery of my guitar to France was swift and hassle free. Having decided I wasn't entirely happy with my choice the response time to organize return and replacement with an alternative instrument was very quick and painless and I now have exactly the guitar I wanted. Highly recommended… Read Full Review

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★★★★★

“Excellent customer service!”

Written on: 21/06/2016 by fottolini (1 review written)

They understood my situation and did everything they could to make sure things would work fine with my amp purchase. I am very pleased with the experience and would recommend this store again, and again, and again... Competitive prices, BTW. This cannot be forgotten. Cheers!… Read Full Review

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★★★★★

“Epiphone ES-335 Pro”

Written on: 11/06/2016 by 324Meredith (1 review written)

Well it took a while to arrive. Has it been worth the wait? Yes! The guitar is flawless, much more impressive than I imagined. Plays and sounds amazing, as my guitar teacher (a much better guitarist than I suspect I will ever be) said, when he played it; "wonderful... so much tone..." A thank you to Andertons for keeping me updated with arrival dates… Read Full Review

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★★★★☆

“Thanks!”

Written on: 29/05/2016 by Hailie396 (1 review written)

Thanks for your professional work and put the customer first. I will buy again. Claudio form Budapest… Read Full Review

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★★★★★

“You allways are the one and only costumer.”

Written on: 19/05/2016 by LionPrince16 (1 review written)

One usually knows that the world doesn't revolve around oneself, but Andertons certainly makes you feel like it. Had an issue with a Golden Plexi pedal by Tone City I had purchased just half a year ago and which had not been in heavy use - just wouldn't turn on anymore. So I described the problem to Andertons' customer service via web enquiry. Got an answer mail in next to no time, which - based on how big of a deal Andertons has evolved to - is not necessarily given with some stores. Got the… Read Full Review

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★★★★★

“Oh yes”

Written on: 16/05/2016

Ordered a Duesenberg guitar from overseas. Arrived here perfectly, exactly on time and played great straight out of the box. Customer service mailorder team was efficient and replied fairly quickly. Great experience… Read Full Review

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★★★★★

“Why not buy from the UKs No1 store? ”

Written on: 16/05/2016 by 165Woods (1 review written)

You'd be bonkers , not to! I've watched the U Tube videos avidly over the last couple of years,and eventually bought an ES339 over the Internet ! Any worries I had regarding Quality,Set-up Delivery etc. We're soon dispelled when the product arrived on time in good packaging and a decent set-up playable straight from the box! Impressive! I'll buy much more from Andertons in future, because I can trust the Captain and his team. So big thank you guys … Read Full Review

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★★★☆☆

“receiving equipment”

Written on: 13/05/2016 by Kennediy144 (1 review written)

Waiting for peddle, day late still not arrived. Waiting for amp 1month still not arrived , waiting for foot peddle for amp 2months still not arrived . Its easier to send a lander to Mars… Read Full Review

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★★★★★

“Service”

Written on: 09/05/2016 by chatel2 (1 review written)

I have just purchased a new Fender and needed to contact Andertones Music to get answers to several points. On every single time I contacted the company the service I received was first class with staff being very helpful, pleasant, generous and giving me sound advice. I shall most certainly return to Andertons for future purchase. Great Company!… Read Full Review

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