Opus Energy Electric Reviews

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Opus Energy Electric
Opus Energy Electric

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★★★★☆

“Broker referral, so far so good”

Written on: 09/04/2015 by Parker483 (1 review written)

my broker gave me three suppliers to choose from when my current scottish power contract ended. i was given british gas, opus energy and sse as cheaper options. i came on here to review each one and found them all to have rubbish reviews! so i decided to just go for the cheapest which was opus energy thinking that if i was going to have a bad service then i might aswell get cheaper electricity. up to now everything has been fine, my broker arranged the switch and my bills have been consistent… Read Full Review

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★★★★☆

“Change to direct debit”

Written on: 21/01/2015 by martin1965 (1 review written)

Tried to change the direct debit but forms were not actioned. Old account closed and Opus wrote that we had breached contract and would be charged admin fee and higher unit rate. I complained to customer service and everything was sorted out very quickly, no charges levied and returned to correct tariff. Proof of a successful company is not when things go right but how they handle things when they go wrong. Opus acted immediately and resolved my complaint entirely. Having dealt with the larger… Read Full Review

S.bat's Response to martin1965's Review

Written on: 11/03/2015

Are you sure you hit 4* for this correctly? Or did it just by accident? Just needed to ask as this company if not already has probably got you under their wing and come summer ( boiling hot days - hopefulllly! Lol ) they will charge you more than winter days or say it's due to increase in energy polarity due to the networks....blahblahblah......nope just directors need the new Jaguar cars to spin off to London to swil down champers and eat lobster! At £3000 a go, due to some poor business man worrying about his business and family on how to pay the extortionate bill they just came through for £1000's ....for probably 14 days bill!

Now you may like them or it was a mistake but be careful fella ! Word of advice!

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Wishywashy345's Response to martin1965's Review

Written on: 21/03/2015

You must work for this company for sure

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★★★★☆

“My Opus Experience”

Written on: 08/09/2011 by TeresaLandlady (1 review written)

I've been a customer of Opus for almost 5 years and I have to say that any time I have had an issue, I've only had to make a call to them and everything has been sorted. My monthly bills reflect what I use and being on fixed rates only benefits me and my business. I always get calls from other competitors trying to sign me up but I have no desire to move away. I'd really encourage customers to make contact if you have a problem - I'd be really suprised if they didn't want to help you… Read Full Review

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