Opus Energy Electric Reviews

1.2 / 5
From 2 reviews
7.4% of users recommend this
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Opus Energy Electric
Opus Energy Electric

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“Change to direct debit”

Written on: 21/01/2015 by martin1965 (1 review written)

Tried to change the direct debit but forms were not actioned. Old account closed and Opus wrote that we had breached contract and would be charged admin fee and higher unit rate. I complained to customer service and everything was sorted out very quickly, no charges levied and returned to correct tariff. Proof of a successful company is not when things go right but how they handle things when they go wrong. Opus acted immediately and resolved my complaint entirely. Having dealt with the larger… Read Full Review

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“My Opus Experience”

Written on: 08/09/2011 by TeresaLandlady (1 review written)

I've been a customer of Opus for almost 5 years and I have to say that any time I have had an issue, I've only had to make a call to them and everything has been sorted. My monthly bills reflect what I use and being on fixed rates only benefits me and my business. I always get calls from other competitors trying to sign me up but I have no desire to move away. I'd really encourage customers to make contact if you have a problem - I'd be really suprised if they didn't want to help you… Read Full Review

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