Opus Energy Electric Reviews

★☆☆☆☆
1.2 / 5
195
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Opus Energy Electric
Opus Energy Electric

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★☆☆☆☆

“I started a new business 3 months ago and the previous...”

Written on: 16/08/2016 by PeytonTempleton397 (1 review written)

I started a new business 3 months ago and the previous occupiers where with opus so i contacted them to let them know of the new ownership and asked them what their prices where so i can shop around for the cheapest supplier. They immediately signed me on with them and started charging me like crazy. For 5 weeks £600!!! I called them to say i was changing suppliers and it took a while to let them know i didnt sign any contract with them which they eventually accepted after I threatened them… Read Full Review

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★☆☆☆☆

“Poor service”

Written on: 29/07/2016

I signed up to Opus a year ago, at first, things went ok. They then fixed a SMART(not so)meter. It has not worked since, I have phoned them twice to get this sorted and it is still not done. When they get around to it I face a hefty bill… Read Full Review

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★☆☆☆☆

“£2300 back pay! Ridiculous”

Written on: 26/07/2016 by LarryBlackburn485 (1 review written)

After reading only a handful of these reviews, I can see that this company is absolutely diabolical. I took over a commercial property and the landlord closed his accounts. Opus then contacted me repeatedly to open an account with them (it's at this point I should have stopped communication and opened with a bloody company Id heard of). Anyway, besides them essentially forcing me to open an account with them over the phone, I was being billed at what seemed like a reasonable rate for the… Read Full Review

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★☆☆☆☆

“OPUS ARE DIABOLICAL”

Written on: 15/07/2016 by UnhappyCompany (1 review written)

You need a degree in arithmetic to understand how they work out the bills even they don't know it changes with every call. Opus are not shy at charging phenomenal rates for gas and electricity and when yo cancel the contract they make up new bills and threaten court action if you don't pay and guess what a director of Opus is also a director with the debt recovery company! work that one out. AVOID… Read Full Review

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★☆☆☆☆

“AVOID AT ALL COSTS”

Written on: 24/06/2016 by Zaire252 (1 review written)

My son has just taken over tenancy of a small shop which was supplied by OPUS who had 'de energised' it due to previous tenants debt. They wanted 1500 for a security deposit and 480 reconnection fee !! After literally a week of phone calls we ended up ringing Citizens Advise consumer helpline who rang them and managed to get it down to 500 security deposit and 100 reconnection fee ( still a rip off and totally unjustified given that the supply will be switched to a different company Asap! )… Read Full Review

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★☆☆☆☆

“Steeling money from there customers without there...”

Written on: 15/06/2016 by 149Dwyer (1 review written)

I set up direct debits with them after they force me doll to do so. They I notice in 1 month they took out 3 different payments out of my account I called them they said they will investigating but after a week they took another payment I called them they said sorry we will refund your all money in 10 working days that's our procedure I ask them is this your even you taking money out of my account with telling me they said yes sorry you have to wait for your money to come back to you… Read Full Review

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★☆☆☆☆

“OPUS ENERGY £200/ month for a 2 bed property”

Written on: 10/06/2016 by You_know_who_this_is (2 reviews written)

Good Lord above, never have I experienced anything like these guys. Overcharged us beyond belief. £200 a month for gas and electric. We changed suppliers by saying the business was no longer trading, and our new company (OVO energy) quoted us £73/month for both electric and gas. We have told Opus that we are waiting to see how the bills compare, and if (when) there is a huge difference, we will be starting proceedings to get a full investigation under way. Since this was agreed by Opus… Read Full Review

Wishywashy345's Response to You_know_who_this_is's Review

Written on: 21/06/2016

Hi
Opus have basically devastatedcour lives they brought a false warrant in our business for a debt they created took our gas meter so lost all our customers fought them for 2 yrs but threw the towel in march this yr and shut up, after almost 11 yrs with over 15 grand in debt not 1 person willing to help us i will keep fighting to get justice, its caused ill health almostsplit our family up through stress and financial worrys

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Wishywashy345's Response to You_know_who_this_is's Review

Written on: 21/06/2016

Hi
Opus have basically devastatedcour lives they brought a false warrant in our business for a debt they created took our gas meter so lost all our customers fought them for 2 yrs but threw the towel in march this yr and shut up, after almost 11 yrs with over 15 grand in debt not 1 person willing to help us i will keep fighting to get justice, its caused ill health almostsplit our family up through stress and financial worrys

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★☆☆☆☆

“Outrageously Horrendous Experience”

Written on: 05/06/2016 by mondaymorningblues (1 review written)

Had a commercial property returned (im a landlord), and gave them a meter reading on the date we took possession - April 1st (we have a smart meter). First month I got a bill for minus £7 - reason: they'd used the wrong opening read. I called to advise, they said would sort it. In the meantime they received their first smart meter read, id used 10 units over the month - which is right as the property is empty and everything turned off. A few weeks passed and another bill arrived, this time… Read Full Review

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★☆☆☆☆

“0 STARS”

Written on: 05/06/2016

Nothing but hassle!! As a small business owner I seem to spend far to much time on the phone to Opus Energy each month, correcting their mistakes! Staff do not communicate with each other, meaning you have to explain yourself every single time. First of all they took 3 months to get the initial metre reading from the supplier meaning my bill was 4x the amount it should of been, they left voicemails stating I needed to call them and make a payment (every month). They don't send any bills in… Read Full Review

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★☆☆☆☆

“cheaper number”

Written on: 05/06/2016 by bnMorgan344 (1 review written)

For anyone with opus who is paying a fortune for premium rate numbers thjat they provide, Check out .saynoto0870.com for alternative numbers when greedy companies give you premium ones… Read Full Review

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★☆☆☆☆

“ROBBERS”

Written on: 16/04/2016 by Diya478 (1 review written)

OPUS ENERGY INSTALLED A SO CALLED SMART METER AND MY BILLS FOR A FOUR BEDROOM PUB BECAME £1000 PER MONTH ALL OF A SUDDEN. ABSOLUTELY SHOCKING!!… Read Full Review

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★☆☆☆☆

“opus is a cheat. nobody should go with them. at first...”

Written on: 09/04/2016 by Hannahv274 (1 review written)

opus is a cheat. nobody should go with them. at first they gave me cheap contract when i agreed to take the contract the change amount when they declare the terms and condition. when i contacted them they said i was agreed on different price. i told them to check the full recording but they only send me their part… Read Full Review

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★☆☆☆☆

“Decline to refund overpayment”

Written on: 27/03/2016 by Wright31 (1 review written)

Overestimated an invoice and now declining to refund the difference… Read Full Review

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★☆☆☆☆

“All I can say is they use to call 5 or 6 time a day to...”

Written on: 23/03/2016 by McGuirexv69 (1 review written)

All I can say is they use to call 5 or 6 time a day to take my business now increase by double don't want to talk to me just can't afford it tried talking other suppliers they sound about the same can't stand them… Read Full Review

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★☆☆☆☆

“Complelty useless”

Written on: 02/03/2016 by bfLeslie297 (1 review written)

I just purchased a property that they supplied to cut a very long story short after more than 2 hours and numinous phone calls {one cost me over £9.00 } so beware. I had to lie to them to get them to accept they owned the meter and to reconnect the supply I will find out Friday if my tactics have worked… Read Full Review

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★☆☆☆☆

“thankyou people. you saved me from opus”

Written on: 29/02/2016 by Abdullah126 (1 review written)

I signed up with opus having been advised they were best priced by 4 different business switch companies I found online. I was eventually told that the switch companies were in fact one and the same people, I rang opus direct and got brilliant price and signed on the spot in advance of start date. Looked at my telephone bill and found a premium rated call £1.59 for just over 1 minute. Checked number online and its OPUS ENERGY. I checked reviews here and my blood literally froze. Contacted my… Read Full Review

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★☆☆☆☆

“Bad losers / sour grapes”

Written on: 21/02/2016 by Hensley1963 (1 review written)

Switched to someone else after they hid a 33% price increase in their small print. Switched via U-swith website , so they knew that it was a legit move away from them. They sent me a letter saying they had blocked the switch because we hadn't formally informed them of our intention to go somewhere else. What a bunch of losers. All this so that they could wring another few weeks of money out of us before they were inevitably dumped. Don't go near them… Read Full Review

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★☆☆☆☆

“Very Poor”

Written on: 18/02/2016

I cannot recommend Opus. Glad to have left them. Then got a call from "Select Energy" saying Opus had passed my details to them. This is a trick call trying to get me to re-sign with Opus. Select Energy have the same directors as Opus… Read Full Review

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★☆☆☆☆

“Overcharging on bills by thousands!”

Written on: 06/02/2016 by CameronDuckworth408 (1 review written)

Business Been with Oous since Jan 2013 after told they were supplier for Scottish Power.. seriously! They are not! Moved business premises to another shop on the same walk Way, so same street different numbers. opus removed £293 out of my account without notice or paper bill.paid it put up with it moved. New shop is again supplied with Opus! Not good. I've left shop in Jan 2015, yo be sent a final bill of £1750.00 !! 7000 units different from the meter reading Ive given. Opus thought… Read Full Review

Stevethebailiff's Comment

Written on: 16/02/2016

When Opus Energy are unable to collect on a bill they send a letter supposed to be from a debt recovery company called Abbott Debt Recovery Ltd which is a company owned by Opus Energy this is an illegal activity, I know I recently worked for them

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Wishywashy345's Comment

Written on: 21/06/2016

This company have ruined our lifes literally they closed us down by removing our gas meter for a debt they created false warrant impersonated a judge fought them for 2 yrs no help off anyone, we lived our business but lost all customers when they took our gas as it was gas we needed as our dryers were gas n water to be heated also they are dispicable just done a channel 5 docu about what thwy have done to us

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★☆☆☆☆

“Made My Mums Life HELL”

Written on: 28/01/2016 by farhanamjad (1 review written)

Just Dodgy people. Messing about with my Mum who is a new business owner. Expensive too… Read Full Review

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