Written on: 04/02/2015 by ClaireFr (1 review written)
I've never experienced anything organised worse than this, it was terrible. Everything was difficult, mis-organised and mis-advertised. Transun couldn't have cared less, for every little thing (no organisation, mistakes, changes, delays, missed meals, untrained reps - through all this no communication) they just passed off any responsibility. Blatant lies too - tours on the website weren't offered and we weren't told till we'd paid for the trip and it was too late. I did the igloo interlude… Read Full Review
Written on: 09/01/2014
With regards to our Festive Lights Transun tour, the phrase "Couldn't organise a piss-up in a brewery," comes to mind. I could give numerous examples, but I think the fact that we were given a (poorly written) itinerary of our activities AFTER all 3 major activities had already been run provides a nice summary of how Transun operates. Due to this, our group missed the snowmobile tour despite being a captive audience on multiple buses in which the staff could have communicated the upcoming… Read Full Review
Written on: 01/05/2010 by Fontana (1 review written)
This was to be an experience for myself and a close friend costing £2000 for 4 days Transun failed to deliver.
I was promised two days spending the majority of the day with the dogs, including several hours traveling to a wilderness cabin. This didn't happen.
Transun appeared to have over booked and telephoned a small family business to look after our needs, but they were unprepared and asked us what we would like to do. By this time it was so late in the day they could only offer a one hour… Read Full Review
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