written by on 22/06/2010
I have recently booked a holiday for the family through this company, and have never had to so much hassle booking a holiday! After booking over the telephone they did not send me any confirmation information and when phoning, the call staff were all very rude and un-interested. No one would help me! after days of trying to phone I managed to get someone to send me my confirmation. And on top of all that I noticed they had double charged me! which again took weeks to get my money refunded! Will never book through this company again!
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Cjjones10's Comment
Written on: 01/07/2013
I am also having problems with this company. They have made a mistake with the name spelling - their mistake not ours and are now refusing to alter the name because they have to pay Thomson £25. They are trying to make us pay the £25 and are now not answering their phone. Due to fly to Kavos on 5 July 2013.
Please don't use them.