written by on 17/06/2013
I am pleased with the Vancouver nest of tables. They were as shown and described.
written by on 02/12/2012
Lovely bookshelf. Fast delivery, good communication. Only downpoint is that it looks like oil was spilt on the top at some point leaving a bit of a splash mark. Didn't notice it when first delivered and I'm sure it will go when I oil the item myself.
written by on 24/11/2012
Fed up with wandering around uninspiring furniture shops we took to the web. It didn't take us long to stumble across your site & was overwhelmed with the choice. The items description was good with excellent measurement details &, now we have the TV corner unit, we can say the colour was nigh on perfect to that displayed. We feel we paid a competitive price but as always a bargain would have been nice! That said we have nothing but praise for the website & goods, but what a shame the communication was so poor. We had an immediate order confirmation by email when we ordered the unit on line, but no indication of when it would be delivered. 8 days later I emailed to ask for delivery details but didn't get a call back (despite getting an acknowledgement the email had been opened!). I then called & was told it had arrived in the warehouse & it would probably be with us in a week depending on when the courier was next in our area - not really very helpful, although they did say they would leave it at a neighbours etc. if we weren't in. Much to our surprise we had a call one evening 4 days later to say it was being delivered the following day between 11 & Noon. It was then efficiently delivered at 9:30 the following morning by a nice cheerful chappie. All in all, a brilliant purchase but let down by poor communication.
written by on 07/10/2012
Very happy with sales and delivery staff and of course the product. Very professionally dealt with and would certainly recommend to a friend. Thanks
written by on 15/06/2012
I am very pleased with the very good communication from Richard in sales dept. Easy to contact via phone to discuss our order. The staff who delivered the furniture were very polite and helpful and very prompt, on time. We were impressed that the company contacted us to arrange delivery and gave a specific time of delivery. The only negative feedback is that it took a long time for the furniture to be available for delivery to us.
written by on 08/03/2012
From ordering to delivery was plain sailing. Contact was made at every stage with updates of the order, delivery date and delivery time. The delivery guys were very helpful, pleasent contacted half an hour before arrival. All in all an excellent service from a helpful team.
written by glight2222 on 18/10/2011
My only complaint is why can't you take the packing away.All other areas were good.
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