Daisy Group Reviews - www.daisygroup.com

★★★★☆
4.0 / 5
76% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

Description (provided by business)

Daisy take its customer service very seriously. If you have an outstanding issue please contact our dedicated Complaints Team via email at complaints@daisygroup.com.
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Latest Reviews

★★★★★

“MS”

Written on: 06/03/2015 by chCrabtree281 (1 review written)

Called regarding new hardware and was given help quickly and efficiently. No problems arose, handsets were in stock and should be with me on Monday. many Thanks… Read Full Review

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★★★★☆

“Online chat with Nadime”

Written on: 06/03/2015 by Tonya61 (1 review written)

I need help with logging into view my bills and was assisted by a young man who very kindly sent me a copy of my bill directly to me and also helped me log into my my online portal. Kind regards … Read Full Review

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★★★★★

“Got what I wanted”

Written on: 06/03/2015 by LeeLewis73 (1 review written)

I ordered a phone from our corporate account. The phone was in stock and will be delivered the next working day. I spoke with an adviser who dealt with my order. He was me was polite , helpful and called me back when stock was checked. Couldn't have asked for more… Read Full Review

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★★★★★

“Requested the activation of the sim and the request...”

Written on: 06/03/2015 by 303Egan (1 review written)

Requested the activation of the sim and the request was put pretty quickly… Read Full Review

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★★★★☆

“Quick response to query by KO throughout. Came across...”

Written on: 06/03/2015 by Essencez150 (1 review written)

Quick response to query by KO throughout. Came across as very helpful and sorted out my confusion of telephone bill… Read Full Review

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★★★★★

“usuage alert”

Written on: 06/03/2015 by BrittanyFlanagan (1 review written)

Dave banks very helpful.. did not get resolved but a case has been raised with a reference number and somebody will come back to me in up to 5 days… Read Full Review

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★★★★★

“Invoice Assistance”

Written on: 06/03/2015 by Connori458 (1 review written)

Agent KO was most helpful and resolved my issue quickly and efficiently… Read Full Review

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★★★★☆

“Great service”

Written on: 05/03/2015 by wwTilley427 (1 review written)

Spoken to YA this morning, had a issue with my bill. This was explained to me and was happy with the outcome.Many thanks… Read Full Review

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★★★★★

“FAB!!!!!”

Written on: 05/03/2015 by RoselynDonnelly1987 (1 review written)

Spoke with an agent this morning who works for daisy telecoms and was delighted at how friendly and helpful the service I received was. Had ongoing issues with my online billing account and nobody was ever able to help me with my issues however today the rep stayed on the phone until I was logged on and understood my bill. Very attentive!… Read Full Review

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★★★★☆

“B.G”

Written on: 05/03/2015 by CurtiLiftsServices (1 review written)

Brenda was Very Helpfull… Read Full Review

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★★★★★

“Anser Ahmed dealt the issue very nicely”

Written on: 05/03/2015 by fkhan12 (1 review written)

Anser Ahmed solve issue promptly. And dealt with all the problems which I had. Good to do business with… Read Full Review

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★★★★★

“great customer service recived from nadine ahmad”

Written on: 05/03/2015 by Kaylenc392 (1 review written)

Spoke to the agent, he was very helpful, after having a problem with logging into my daisy account I emailed into the support team and liaised with the agent who sent me a link which helped access my account. thank you… Read Full Review

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★★★★★

“Great Customer Service :)”

Written on: 05/03/2015 by Laura_01 (1 review written)

Great customer service, always reply straight away! Never waiting long for a reply! Happy to be a customer :)… Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 05/03/2015

GD - Had IT difficulty with Account and received excellent service. Very helpful and efficient and issue very quickly resolved… Read Full Review

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★★★★★

“Customer Service”

Written on: 05/03/2015 by BCRGlobalTextiles (1 review written)

I contacted Daisy Customer Service & spoke to Brenda Gordon, who was really helpful. I needed to reactivate an account and she talked me through it clearly and stayed on the phone to make sure I could log into our account ok. She was really friendly and helpful and made sure my query was handled with no hassle at all… Read Full Review

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★★★★★

“Excelent customer service”

Written on: 05/03/2015 by fal2015 (1 review written)

Call was answered very quickly Member of staff was very friendly and had a good knowledge of the products and sorted our problem almost instantly. AS… Read Full Review

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★★★★★

“Mobile Phone Customer Services Reveiw”

Written on: 05/03/2015 by AddisonHammond (1 review written)

I often have to talk to Daisy for phone connection, sim card and hand-set queries and I usually find all the staff very helpful. On this occasion my query was dealt with efficiently and in a friendly manner. What more could you want from Customer Service! Thank you… Read Full Review

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★★★★★

“Very good informative”

Written on: 04/03/2015 by Collins35 (1 review written)

The service was informative, as I informed the customer service person I had no idea what I was talking about still manage to put my mind at ease and assisted me. At close of business the problem haven't been resolved but I was assured it will be done as soon as possible… Read Full Review

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★★★★★

“Quick simple and hassle free service NA”

Written on: 04/03/2015 by Hayesyu487 (1 review written)

Dealt with a polite young man today who assisted me with removing a bar on my daughters mobile phone as she was abroad. Easy to reach and the advisor was very helpful with sorting this out so quickly for me. Thank you… Read Full Review

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★★★★★

“Great Customer Service”

Written on: 04/03/2015 by lynntw (1 review written)

I needed help on the customer portal and the Chat came back really quickly to help me. Problems all resolved very quickly and couldn't have had a better service from the team member. On this basis this a good company to deal with… Read Full Review

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