Daisy Group Reviews - www.daisygroup.com

★★★★★
4.5 / 5
1701
90.4% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

? Ask our helpful community of experts about this product or company
Daisy Group - www.daisygroup.com - Ask a question now

Media Gallery for Daisy Group - www.daisygroup.com

Daisy Group - www.daisygroup.com

Refine your search

Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to only show reviews from a certain time period. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month.

Latest Reviews

★★★★★

“Quick and efficient service”

Written on: 30/08/2016 by Brooklynn374 (1 review written)

The service I received today from Daisy was fantastic. I called to order a Nano Sim for a new phone. The operator told me that I could have this despatched tonight to be delivered tomorrow. Very fast and efficient. He also told me how to activate the sim when it arrived. Overall a very fast and friendly service. I couldn't be happier… Read Full Review

Report this review
★★★★★

“Enquiry regarding phone diversion”

Written on: 18/08/2016 by Pipert322 (1 review written)

Excellent and very helpful. Answered my question regarding telephone number being diverted… Read Full Review

Report this review
★★★★☆

“Very helpful”

Written on: 17/08/2016

 Very helpful, rather a long wait for each reply… Read Full Review

Report this review
★★★★☆

“Quick and helpful”

Written on: 17/08/2016 by Shayla277 (1 review written)

Easy to use online chat service was great and the lady helping me got the info I needed quickly without having to jump through hoops. I'm liking to look of Daisy Group so far… Read Full Review

Report this review
★★★★★

“Great customer service ”

Written on: 12/08/2016 by Haysgn103 (1 review written)

HLB was so patient and helpful even though we kept coming up with questions which she either knew the answer to or found out for us. Very good to find this type of service… Read Full Review

Report this review
★★★★☆

“MF was very helpful and hopefully pass my chat on to...”

Written on: 08/08/2016 by Bethdewd (1 review written)

MF was very helpful and hopefully pass my chat on to the right department… Read Full Review

Report this review
★★★★★

“Account changeover”

Written on: 04/08/2016 by AileenW (1 review written)

I needed to contact Daisy com as my business colleague had passed away and we needed to make changes to our account. SE at Daisy was fantastic in handling our query. Everything was done quickly and efficiently. Far more efficient than our previous provider. Would recommend to anyone. Thankyou so much for making a very difficult time a bit easier… Read Full Review

Report this review
★★★★★

“Excellent Service”

Written on: 04/08/2016 by Driss1 (1 review written)

Tried logging on to my account, to my surprise I haven't had it set up to begin with. with a click of the mouse I found myself on an instance chat witha lady who was so efficient that within 2 minutes all my querries were answered so professionally. I strogly recommend her services… Read Full Review

Report this review
★★★★★

“Issue easily resolved”

Written on: 04/08/2016 by Kathleen57 (1 review written)

I had forgotten my log in details and the matter was simply sorted in minutes… Read Full Review

Report this review
★★★★★

“Helpful Lady”

Written on: 03/08/2016 by Alejandrof475 (1 review written)

The lady was very helpful even for a novice like me and when i did slip up she reassured me not to worry and stopped on the phone until i had sorted out my problem… Read Full Review

Report this review
★★★★★

“INVOICE REQUEST”

Written on: 29/07/2016 by Supper (1 review written)

Great service, fast and very efficient. Did not have to wait very long before I was talking to a member of your team LH. The problem was resolved and I had received my Bill. To be able to talk direct and have instant access to help is a bonus. LH was very polite and efficient and I was very satisfied with his efforts. Would definitely recommend using the help line. Carry on the good service… Read Full Review

Report this review
★★★★★

“text”

Written on: 28/07/2016 by Mariela167 (1 review written)

i phoned up for help with my sim cards , and I got a very nice man( m.s .) He was very helpful with all my enquiries.And resolved them all one at a time. Nothing seem to much trouble for him . … Read Full Review

Report this review
★★★★★

“Excellent help re worldwide cap ”

Written on: 27/07/2016 by AmyAndrews (1 review written)

The person I dealt with helped me to lift the data usage cap of one of our company mobiles and was thorough in explaining and making sure I understand the process and taking steps in the future to avoid such issues. Thank you… Read Full Review

Report this review
★★★★★

“Good and quick response”

Written on: 27/07/2016 by giJacobs85 (1 review written)

Used live chat with MF to sort out an issue and it was dealt with quickly and efficiently… Read Full Review

Report this review
★★★★☆

“Quic query resolution”

Written on: 27/07/2016 by Erickson122 (1 review written)

Needed older than 12 month bills. MF dealt with quickly… Read Full Review

Report this review
★★★★★

“Problem with tel”

Written on: 25/07/2016 by 132Bennett (1 review written)

ES was very efficient and sorted my problem swiftly… Read Full Review

Report this review
★★★★★

“Mobile phone block”

Written on: 22/07/2016 by joe.pereira (0 reviews written)

I had forgotten that my wife's mobile was international calls barred prior to going on holiday. While on holiday I web chatted to an agent at Daisy who sorted my problem quickly and efficiently. Many thanks… Read Full Review

Report this review
★★★☆☆

“Password reset”

Written on: 22/07/2016 by AdalynnHamilton (1 review written)

It seems that every other month or so my password does not work, and I have to go through the reset procedure. No idea why, wastes my time and yours. Would be better to have invoices sent by pdf rather than go through this reset password routine to access an online invoice. Just sayin' … Read Full Review

Report this review
★★★★☆

“New Phone System!”

Written on: 21/07/2016 by JB_S10 (1 review written)

We have used Daisy for over three years now and have had a new telephone system installed in early April. We were promised no teething problems as it was "just unplug the old system" and plug in the new! All I can say is it didn't go to plan. 3 months down the line still having issues. After lengthy emails back and forth, SE finally came to our rescue and within 24 hours we had a technician on site and responses to our queries. Thank you… Read Full Review

Report this review
★★★★★

“Customer Sevice”

Written on: 21/07/2016 by Deannao176 (1 review written)

Telephoned regarding account online access. Was quickly and efficiently helped… Read Full Review

Report this review
overview