Daisy Group Reviews - www.daisygroup.com

★★★★☆
4.3 / 5
685
84% of users recommend this
  • Reliability

  • Customer Service

  • Speed Consistency

  • Value For Money

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Latest Reviews

★★★★★

“it is very useful to be able to talk nme thro my...”

Written on: 23/05/2015 by Camren437 (1 review written)

it is very useful to be able to talk nme thro my problems and he did an excellent job. Well done to him from a not very good computer pensioner user. Well done, as I was sorted in just a few minutes… Read Full Review

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★★★★★

“Quick, Efficient, Very Helpful”

Written on: 23/05/2015 by IndiaReece (1 review written)

Your support service is as always so easy to use, very quick and helpful. I can't ever fault it. Thank you… Read Full Review

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★★★★★

“Great service”

Written on: 23/05/2015 by Trevinr9 (1 review written)

Needed 2 sim cards for my phones. It was dealt with promptly and efficiently as always… Read Full Review

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★★★★★

“I needed help...”

Written on: 23/05/2015 by JohnathanCurtis (1 review written)

LW was fast and friendly in sorting out my query. Got me moving quickly. Thanks!… Read Full Review

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★★★★☆

“good customer service”

Written on: 22/05/2015 by 378Barker (1 review written)

MS 7227757 very efficient and helpful and helped me resolve my problem, only placed on hold once for a short amount of time. … Read Full Review

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★★★★★

“Excellent Customer Service”

Written on: 22/05/2015 by Everetth158 (1 review written)

The adviser was quick to provide the details that i required as well as providing the information needed to carry out my request. He was happy to provide a call back while i discussed the details with the account manager in question about where they wanted the phone line installed. Details were emailed across to me in a speedy fashion… Read Full Review

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★★★★☆

“good here and there”

Written on: 22/05/2015 by 154Schofield (1 review written)

My company has been with Daisy for a while and our service has been up and down, down mainly but since we re-joined in December I have seen an improvement in the service and most of the Daisy people I deal with are helpful and efficient… Read Full Review

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★★★★★

“Sim activitation support”

Written on: 22/05/2015

Very helpful service received from Daisy… Read Full Review

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★★★★★

“MA VERY HELPFUL AND RESPONSIVE AND HELPED ME WITH THE...”

Written on: 22/05/2015 by 382Sloan (1 review written)

MA VERY HELPFUL AND RESPONSIVE AND HELPED ME WITH THE ANSWER IS WAS LOOKING FOR … Read Full Review

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★★★★★

“AA”

Written on: 22/05/2015 by Valeria1954 (1 review written)

Great service every time we ring. This time no exception. Anser was very nice to deal with and very helpful… Read Full Review

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★★★★★

“Problem Solved !!!!!”

Written on: 21/05/2015 by Castillo204 (1 review written)

Was dealt with in a friendly efficient manner. Always prompt service… Read Full Review

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★★★★★

“Help with activating new SIM”

Written on: 21/05/2015 by Riverdale (1 review written)

Spoke to operator SE who was very knowledgeable and helpful. We had to have a new SIM sent out and were promised next day delivery. The SIM arrived on time and was activated within minutes of me ringing in. Great service… Read Full Review

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★★★★★

“AA”

Written on: 21/05/2015 by KRMurphy (1 review written)

Was calling to activate a new sim card. The operative was very friendly and efficient. He dealt with my needs very quickly, and when I didn't know what type of sim I had he was good enough to go online and look up the answer for me. I really ouldn't ask for more on this occasion… Read Full Review

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★★★★★

“Samsung user help”

Written on: 21/05/2015 by screenatstevewood (1 review written)

Very useful and helpful! Thanks for your assistance MS and case 7228808… Read Full Review

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★★★★★

“first class customer service ”

Written on: 21/05/2015

first class service from a member of your team. I couldnt have asked for the agent to be any more helpful, patient and above all else actually listened to the problem we have been facing with our account and took the time to find a solution. after several months of trying to resolve the problem regarding high charges on one of our phones for internet use it was refreshing to have someone actively trying to seek a solution to the problem. up until speaking with the agent on monday we have been… Read Full Review

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★★★★★

“Very pleasant & helpful. Called back within the time...”

Written on: 21/05/2015 by JCPaccounts (1 review written)

Very pleasant & helpful. Called back within the time stated with the information required… Read Full Review

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★★★★★

“AS/7227571”

Written on: 21/05/2015 by BSYNY (1 review written)

Prompt service understanding the problem and effecting a speedy solution - well done Astrid & thanks!… Read Full Review

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★★★★★

“Very Good”

Written on: 21/05/2015 by akO'Neill451 (1 review written)

My phone call to daisy was answered quickly and query was sorted efficently… Read Full Review

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★★★★★

“Customer services ”

Written on: 20/05/2015 by CortezBrown (1 review written)

NA helped me with getting my phone set up to use the Internet as my data settings were incorrect and he guided me through step by step on how to change these. Excellent service!… Read Full Review

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★★★★★

“Nadim”

Written on: 20/05/2015 by woodsbuildingsupplies (1 review written)

I have a query on my latest bill from Daisy, whereby I believe our company has been incorrectly charged for some services. Our business has recently moved location and has bought a new package and the old services were supposed to be cancelled. After explaining the situation to your customer service representative he quickly tried to resolve the matters in hand. The representative was polite, helpful and efficient. We covered all the problems and the ones that could not be dealt with… Read Full Review

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