Master of Malt www.masterofmalt.com Reviews

★★★★★
4.9 / 5
478
98% of users recommend this
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Master of Malt www.masterofmalt.com

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Latest Reviews

★★★★★

“Found the product I wanted very easily herem”

Written on: 04/05/2015

I was looking to buy a bottle of Limoncello Liqueur and found it very easily other this company. The process of looking, ordering and paying for the liqueur was very easy… Read Full Review

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★★★★☆

“A Good Company Overall”

Written on: 24/04/2015 by IainAF (2 reviews written)

Having now used this site a few times, I have been happy with the ease of ordering, the various payment methods and the great selection of malts… Read Full Review

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★★★★★

“Good value for money”

Written on: 16/03/2015

The price was the best compared to other sites I looked at which included major supermarkets. I found it to be a very helpful, informative and easy to use website. Handy to be able to pay with Pay Pal. I was shopping for Ardbeg 10 year old single malt 46ABV and non chill filtered. This is currently my favourite malt and I was buying it for my son's birthday as I am trying to educate him to the delights of malt. A nice touch was to be able to get a personalised printed gift card at no extra… Read Full Review

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★★★★★

“Incredible customer service”

Written on: 12/02/2015 by MsEatsPies (1 review written)

I visited the Masters of Malt website to find interesting gins for a friend's birthday present. I settled on 10 samples of different kinds of gin. The descriptions and rating system on the website made it very easy to choose what to buy. I had some trouble with making the purchase because of some unrelated fraud activity on credit card. The customer service staff at Master's of Malt were attentive and extremely helpful in troubleshooting the online purchase. On top of that, I was worried that… Read Full Review

Chapsatmasterofmalt's Response to MsEatsPies's Review

Written on: 13/02/2015

Hello there,

Thank you for your glowing review!

It is so wonderful to hear some praise for our excellent customer service team. They like to ensure they can do everything possible to get our orders out. It is wonderful luck also that your order arrived in good time! I hope your friend enjoyed the gift!

Many thanks

The Chaps at Master of Malt

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★★★★★

“Such great whisky”

Written on: 09/02/2015 by Heatholi (1 review written)

I have been buying from Master of Malt for a long time. They have a very efficient site and sell a fantastic selection of special bottlings. You have to like whisky to but here but if you do their bottles are really, really good. They also pack the bottles well, despatch quickly and you get your order very fast. All in all I cannot fault them… Read Full Review

Chapsatmasterofmalt's Response to Heatholi's Review

Written on: 13/02/2015

Hello there,

Thank you for such a wonderful review!

We are so humbled to hear that you have continued to come back to place orders with us. We aim to stock a large selection of products to suit all tastes and also to deliver them as quickly as we can!

Many thanks

The Chaps at Master of Malt

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★★★★★

“very easy site”

Written on: 05/02/2015 by izLyons47 (1 review written)

for an old lady who uses the computer for almost all ordering this one turned out to be a pleasure, very well organized!!! thank you… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 10/02/2015

Hello there,

Thank you for your review.

It is wonderful to hear you found it a pleasure to place an order, we would love for all customers to feel this way when ordering with us!

Many thanks

The Chaps at Master of Malt

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★★★★★

“great service”

Written on: 04/02/2015 by buBragg413 (1 review written)

Great service,delivery,good quality products every time.I found the website looking for a brand of whiskey that I could not find anywhere else. I especially recommend single malt whiskeys from small distilleries, they've been always been worth the money!… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 09/02/2015

Hello there,

Thank you so much for your fantastic review!

We are so pleased you found us and found the elusive brand you were looking for!

It means a lot that you would recommend us too!!

Many thanks

The Chaps at Master of Malt

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★★★★★

“EXCELLENT HASSLE FREE”

Written on: 02/02/2015 by Scottboz (1 review written)

Ordered a 60th Birthday present, the order communication was first class, the communication until was first class and the product at the end was spot on. Nothing more to say than would recommend to all personnel… Read Full Review

Chapsatmasterofmalt's Response to Scottboz's Review

Written on: 02/02/2015

Hello there,

What a glowing review!

It's wonderful to hear you received first class service with us and a great product at the end of it. We always aim to do whatever we can for our customers and to ensure they have the best shopping experience with us.

Many thanks

The Chaps at Master of Malt

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★★★★★

“a massive selection of excellent quality and great...”

Written on: 30/01/2015 by ShaunPiper1979 (1 review written)

a massive selection of excellent quality and great service and the price is reasonable . I would recommend MASTERS OF MALT to all my friend and family… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 02/02/2015

Hello there,

Thank you for such a fantastic review.

It is wonderful to hear you like the selection and the price and this would encourage you to recommend us.

Many thanks

The Chaps at Master of Malt

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★★★★★

“Brilliant website design”

Written on: 29/01/2015 by RogerRobyn (1 review written)

Wonderful experience on the whole! With a very clear-structured website, wonderful products and a charismatic approach to their own expertise, Master of Malt is one of the best shops of its kind. I came looking for something of a novelty gift and found myself wholly enjoying the website ordering experience (which is rare for a denari-parting occasion). Please do stay in business and thrive for I do so long to return here sometime to roam in the wonderfully dark, peaty and sweetly aromatic… Read Full Review

Chapsatmasterofmalt's Response to RogerRobyn's Review

Written on: 02/02/2015

Hello there,

Thank you for such a glowing review!

It is so wonderful to hear from a lovely customer who has truly enjoyed using the website. I hope you found the novelty gift you were looking for in the dark, peaty corridors! It is great to know that the website along with some fantastic customer service has encouraged you to become a fan!

Many thanks

The Chaps at Master of Malt

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★★★★★

“Fantastic selection and service.”

Written on: 22/01/2015 by Yuremb1961 (1 review written)

The most interesting selection of whiskey's, wonderful service, and price. When looking for almost unattainable scotch's at the distributors masters went to the distillers to fill the order. I would recommend Master of Malt to family, friend, and everyone I know. Thank You… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 02/02/2015

Hello there,

Thank you so much for your wonderful review!

We will always do what we can to ensure we can get a product in for our customers as well as keeping up the service and keeping prices down. And we are so happy to hear this has encouraged you to not only shop with us but also to recommend us.

Many thanks

The Chaps at Master of Malt

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★★★★★

“Excellent”

Written on: 19/01/2015 by Giovanny104 (1 review written)

Very good selection of fine products, ease in ordering and customer service was outstanding. Reasonable pricing made ordering a breeze. Will definitely refer my friends to your website. Pleasure doing business with you… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 19/01/2015

Hello there,

Wow! Thank you!

It is always lovely to hear raving reviews about our wonderful customer service team. We are so excited that you liked the ease of ordering and the products.

Many thanks

The Chaps at Master of Malt

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★★★★★

“Amazing trade service”

Written on: 18/01/2015 by Gin71 (1 review written)

We reluctantly started to order from MOM in May. Our only reservation was the supply chain and how it would work. I have got to say that it is amazing and we AlWAYS get our delivery the next day. When a product is out of stock they will always contact us and let us know. The product selection for gin is really great. A lot of national suppliers could learn a lot of great stuff from these guys… Read Full Review

Chapsatmasterofmalt's Response to Gin71's Review

Written on: 19/01/2015

Hello there,

Thank you so much for your review!

It is wonderful to have such a glowing review for our hard working Trade team! We work very hard all through the year to ensure our trade customers have their stock when needed and keep in touch about products and stock.

Many thanks

The Chaps at Master of Malt

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★★★★★

“selection , price”

Written on: 16/01/2015 by Howe490 (1 review written)

All good on both as seen above. Just shipping cost high… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 16/01/2015

Hello there,

Thank you for writing a review. We love to hear all feedback and will take it on board.

It's great to hear you think our selection and price are good enough to mention! Apologies on the shipping front, it's because we use such good couriers!

Many thanks

The Chaps at Master of Malt

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★★★★★

“Whiskey”

Written on: 15/01/2015 by colinburdon (1 review written)

Great selection of Whiskey from all around the world, easy to use web site have ordered whiskey before and it was delivered as requested ordered some more today and would definitely use this site again… Read Full Review

Chapsatmasterofmalt's Response to colinburdon's Review

Written on: 16/01/2015

Hello there,

Thank you for your review.

Its's great to hear you have come back to us to place another order and would use us again! We like to make sure we are fully stocked to suit all our customers!

Many thanks

The Chaps at Master of Malt

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★★★★★

“very up front ”

Written on: 07/01/2015 by Bowman153 (1 review written)

Love the lets talk if you have any questions that helps a lot .A person can not go wrong ordering from you guys.The system is user friendly… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 07/01/2015

Hello there,

Thank you for your review.

We are very happy to hear that you have experienced some helpful customer service from the team, they are always on hand to help!!

Many thanks

The Chaps at Master of Malt

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★★★★★

“Great online chat service”

Written on: 30/12/2014 by HakushuHakushuHakushu (1 review written)

Their online chat is great if you have quickfire questions that need answering quickly. I'm yet to have a question left unanswered. Be sure to order some samples from them too, they're a great way of trying new whiskies without paying the premium you would in a bar… Read Full Review

Chapsatmasterofmalt's Response to HakushuHakushuHakushu's Review

Written on: 30/12/2014

Hello there,

Thank you for your review!

We are so pleased that you managed to speak to one of our fantastic customer service team on our online chat and they were able to help you with your query. Thank you also for recommending the samples, they are a favourite of ours too!

Many thanks

The Chaps at Master of Malt

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★★★★★

“choice choice choice !”

Written on: 29/12/2014 by drakan (1 review written)

difficult to find an interesting online shop for a French guy with some rarities. Prices are lower than French website even with the delivery ! Description is always perfect clear and if I don't find the one I'm looking for, I'm reading more and more the website until I found the one I want :) … Read Full Review

Chapsatmasterofmalt's Response to drakan's Review

Written on: 30/12/2014

Hello there,

Thank you for your review.

We are so pleased to hear you like the prices and managed to find the product you were looking for!

Many thanks

The Chaps at Master of Malt

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★★★★★

“Very Good”

Written on: 27/12/2014 by Morrison328 (1 review written)

Good Service, website very simple to understand , I do recommend this website… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 29/12/2014

Hello there,

Thank you for your review!

We are so pleased to hear you like the website and would recommend to others.

Many thanks

The Chaps at Master of Malt

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★★★★☆

“Good price”

Written on: 24/12/2014 by DarrenGuzman1 (1 review written)

Good price with special drinks. You can name the best drinks or spirit out there… Read Full Review

Chapsatmasterofmalt's Comment

Written on: 24/12/2014

Hello there,

Thank you for your review.

We are so pleased you found exactly what you were looking for at the best price!

Many thanks

The Chaps at Master of Malt

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