Chinavasion.com www.Chinavasion.com Reviews - www.chinavasion.com

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★★★★☆
3.8 / 5
73% of users recommend this
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Latest Reviews

★★★★★

“Chatting with representer”

Written on: 25/07/2014 by Claire460 (1 review written)

I just had chat with customer service . Awesome quality of help definetly i will recommend to many of my friends . Great company great people and great services and customer service. Well done everyone !… Read Full Review

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★★★★★

“the best site ”

Written on: 25/07/2014 by Woodrufffi320 (1 review written)

I often buy from Chinavasion and never had an issue: everything is smoothand easy. this is the best site ever..thanks justin for all ur help :)… Read Full Review

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★★☆☆☆

“Perfect web horrible products”

Written on: 07/06/2014 by KaseyFallon102 (1 review written)

I was seduced for the excelent presentation of the web page. The goods I bought have a special characteristic: They look very atractive but they do not work or have a bad or short performance: Flash lights with luxiurius aluminium case with a solar panel sticked with transparent tape; a good looking solar back pack with a lot of old adapters and a discharged battery.... Prices ar not cheap… Read Full Review

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★☆☆☆☆

“Bought a product that never worked”

Written on: 10/05/2014 by dbigoni (1 review written)

Last month I have bought a GPS Vehicle Tracker that never worked. After a month doing unneccesary test with chinavasion support the only suggestion that I have received from them was: Contact a local electronic to repair the product. It was unacceptable. The shipping cost from Europe to China are very expensive, so, the only thing you can do is throw the product in the trash … Read Full Review

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★☆☆☆☆

“Check the chat below”

Written on: 10/05/2014 by JasSingh00007 (1 review written)

eneral Info Chat start time May 9, 2014 2:41:25 PM EST Chat end time May 9, 2014 3:01:34 PM EST Duration (actual chatting time) 00:20:08 Operator [Chinavasion] Chat Transcript info: Please wait for a site operator to respond. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: All operators are currently assisting others. Thanks for your patience. An operator will be with you shortly. info: You are now chatting… Read Full Review

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★☆☆☆☆

“Bad ”

Written on: 05/05/2014 by 135Trujillo (1 review written)

They have cheap no working son card phones and don't give refunds of products arrive broken . Bad communication when asking questions… Read Full Review

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★☆☆☆☆

“muy mal”

Written on: 26/03/2014 by Tylert140 (1 review written)

fatal . he comprado un teléfono y me han enviado un disco duro lo solucione. compre otra vez y me enviaron un teléfono que no era, lo devolví y mio sorpresa es que según ellos no era suyo me han devuelto la mitad del dinero y se han quedado el teléfono que no era suyo según ellos … Read Full Review

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★☆☆☆☆

“Sat nav with no maps”

Written on: 23/03/2014 by Havend466 (1 review written)

Avoid this company! Bought a sat nav media player device.it had no maps on it, got in touch with company who told me it was compatable with most sat nav maps.maybe so, but I'd already paid £60+ for sat nav and a decent map would have cost me even more. Chinavasion did give me a couple of links for map downloads Which proved to be a waste of time.if nothing else it taught me a lesson… Read Full Review

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★★☆☆☆

“Still Waiting!”

Written on: 23/03/2014 by JamisonMacDonald144 (1 review written)

My Boss order 3 phones back in February - what's worse on my recommendation! - and we're still waiting. Almost the end of march and they still haven't turned up. I'm sure i saw a 5 day delivery promise somewhere. Email gets a response that just says 'keep waiting'. Hardly an appropriate response or good customer service. Not happy… Read Full Review

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★☆☆☆☆

“defective products and poor customer service ”

Written on: 07/02/2014 by panamajwl (1 review written)

I would advise not doing business with Chinavasion. I purchased a rear view mirror back up system. It lasted 30 seconds and that was it. I contacted Chinavasion about the problem. They told me to send a complete explanation of the problem. Which I did. I was then told I had to return the product to China. It cost me $25.00 to ship. Couple of months later I got it back. They said it had been checked out and was working. I installed it again and it was still dead. I contacted Chinavasion again… Read Full Review

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★★★★★

“my wrong order”

Written on: 31/01/2014 by Melinakalai (1 review written)

I made a wrong purchase orders from my product that was not on the list and while committed my money to communications that I had with the Live chat (xaris) partner my problem is resolved very quickly and I returned the money to make the correct custom . It's excellent business and expect this I have ordered to I review… Read Full Review

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★★★★★

“One Satisfied Customer”

Written on: 28/01/2014 by tjones1945 (1 review written)

I would like to say that as a first time customer i am more than satisfied with the tough smartphone i received today.So simple to set up and to operate and as for the service i would say is exelent and product quality is the best anybody could wish for and i can assure anyone i talk to that i would recommend Chinavasion to anybody… Read Full Review

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★★★★★

“Important to Read.”

Written on: 03/01/2014 by lovegadgets (1 review written)

I am a New customer with Chinavision and remains one of the best companies I have purchased from. All of the products I purchased have been first class in every way. Recently I needed to report a problem with a car tracking device. Chinavision were so ready to help. It turned out that I had not read the manual properly, the tracker was fine and not as I had concluded faulty. Without any hesitation Chinavision offered a complete replacement of the product without question. That after sales… Read Full Review

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★★★★☆

“4.5 Inch QHD Android 4.2 Phone "ET T45" - Quad Core...”

Written on: 21/12/2013

I've receive this Phone in Portugal, have to more 23% over the price. The phone works very well, and the batery is working for 3 days. It takes one month to arrive in Portugal … Read Full Review

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★★★☆☆

“not that happy”

Written on: 08/12/2013

i am slowly becoming very disappointed about the fact that i ordered from this site.nothing new on the tracking of my package after more than a week since it has been send out,one important winter holiday it's already gone...now i am curious if i will get my order in time for Christmas :(… Read Full Review

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★☆☆☆☆

“WARRANTY IS NOT EFFECTIVE AND THEIR REFUNDS ARE...”

Written on: 04/12/2013

Dear LadiesSirs I WAS AN EXCELLENT Chinavision CUSTOMER AND I HAD CONFIDENCE in your respectful company. But the last idem I have purchased was defective, and after contacting the company, and after 6 months of emails back and forward, they couldnt solve the problem. On November 29th, I have received an email telling me that they will re-emburse me the amount of 124 euros ( which doesnt cover the original amount of arround 178+60=238 euros). I replied explaining that I want to recieve the… Read Full Review

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★☆☆☆☆

“"I haven't still received the phone I paid, so I 'm...”

Written on: 02/12/2013 by vannanora (1 review written)

"I haven't still received the phone I paid, so I 'm waiting for it since october 29 , that can not be normal… Read Full Review

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★☆☆☆☆

“postage ”

Written on: 25/11/2013 by davesims (1 review written)

i have ordered 2 phones from these on the 20/10/13 still awaiting them the customer service 24/7 online is no use what so ever just keep saying they will get another member to email me and will not discuss were my phones are even when i ask them to use there tracking number they can not tell me were they are it saying they have been on there border for a month and it know says they sent again this month ? … Read Full Review

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★☆☆☆☆

“not happy with the service i got”

Written on: 20/11/2013

My review I was very disappointed, with this service as my order item was on the website, but when I order it they had,not got it in stock, I have asked for money back but they put it into my account when I have ask time after time if they could put into my embay account. I glad I did not order any more stuff, buyers be very aware of this . good job I only lost £7.75 not as good as they say… Read Full Review

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Pnop's Comment

Written on: 20/11/2013

Hello

I had this happen to me in early summer of this year.

My new smartphone battery was faulty and I was told I'd need to purchase a replacement, but that they would credit my account with the cost.

They do NOT refund. So, like you say, I'd suggest potential customers bear that in mind before doing business with this company.

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★★★☆☆

“10.1 "Manta" Tablet”

Written on: 16/11/2013 by PNOP (2 reviews written)

I ordered a Tablet on October Oct 17th 2013 and it arrived on Nov 13th. The postage was over £15 and took almost a month to arrive. I was stung for another £15.38 UK VAT duty. (The overseas inward postage cost is also included in the calculations, by the way.) Previously, I ordered 3 items during the past 2 years which arrived faster than that and without any import/VAT duty being levied. (Still can't figure out how I was charged on the Tablet and not 2 of the previous items where their… Read Full Review

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Pnop's Response to PNOP's Review

Written on: 20/11/2013

2/

I should also point that Chinese website merchandise comes under trendy names, but such names are NOT printed on the casing or in the specification of the device. I've noticed that each device is given a number only. Example, E52 which aren't stated in the original website description either. It means they can substitute a higher priced/specification item with a cheaper alternative if they are out of stock on the original.

Also, the casing on the various categories looks pretty well identical across each particular product line, making it difficult to tell whether, in fact, you've been supplied with the actual product you ordered and paid for in the first place.

Because of the above discrepancies, I suspect the last product I paid for was not what I ordered and paid for at all.

Accordingly, in future, I shan't be doing any more direct business with any foreign business outfits.

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