Written on: 22/02/2011
Hello I also ordered goods from them 10 october 2010. They said the exact thing, that it would be re-send but i never received the goods. I have tried calling but keep getting a voicemail. I have taken this to the trading standard and now going through small claims court. PLEASE DO NOT USE THIS COMPANY!!!! (read more)
Written on: 06/01/2011
NEVER EVER USE THIS COMPANY. I cant choose no stars on this website, otherwise I would. I have very good reason to say that they are cheats and money grabbers and actually not very nice people either. Go elsewhere. (read more)
Written on: 28/12/2010
As with other reviewers I am still waiting for either the item I ordered or a reply to my email/phone calls. Took the money quickly out of the bank. Will contact Pershore trading standards. (read more)
Written on: 12/12/2010 by dpearman (1 review written)
order placed four weeks ago (£35.50). Money taken immediately (card). No delivery. emails ignored. phone calls answered by "no one here" recording at first, now number doesn't answer. bank now asked to investigate. given web info, ppc is breaking the law and should be prosecuted. (read more)
Written on: 01/12/2010
I placed an order and my credit card was charged pretty quickly even though PPC Supplies did not have the ordered product in stock. I did not receive the product. I telephoned and e-mailed several times. After about five weeks I indicated that I wanted to cancel the order and be refunded. PPC Supplies said that the refund would show up on my card in a few days. It is now over four months since I placed my order and yet I have received no refund. (read more)
Written on: 28/11/2010
First time I used them they were fine, second time, part order with promise of rest in a few days, third order nothing after a month, no response to emails and phone messages, would not think of using them again (read more)
Written on: 26/11/2010
A bunch of cowboys, have never filed accounts. Taken money and never produced goods. Have not returned a phone call or email. W*****s. (read more)
Written on: 24/11/2010
Ordered 30 October, still waiting for goods almost 1 month later. I've left VM's, sent e-mails, spoken to lady there who said they were out of stock but promised I would get a call back or e-mail by the end of the day - heard nothing. Money taken from account immediately at point of order.
I've ordered from them once before and goods arrived no problem - will not be using them again!
DO NOT ORDER FROM THIS COMPANY. (read more)
Written on: 19/11/2010
Similar experience to most other reviewers. Order at the end of October, paid for next day delivery. No reply to my calls or e-mails. Phone was an answer phone, never did get through. Phone line is now dead, presume they've gone bust. And I must say they deserve to. (read more)
Written on: 17/11/2010
PPC took £105 immediately on 10 Sep, 3 failed delivery dates and nearly 10 weeks on I am still trying to get a refund. Credit card refund now in progress. The same as other reviews, many phone calls and e.mails, Fred Walker fobs off with promise of a refund and then ignores calls and e.mails.
AVOID any dealings with this rogue and if you are finding this site too late, like myself, report your problems to trading standards. Hopefully enough reports may stir some action from them (read more)
Written on: 17/11/2010 by sinhZ (1 review written)
Ordered in October and the order was cancelled due to late delivery. They obtained money from CC company, but did not refund. We did not know that our money had not been refunded until mid-November.
On most occasions when you phone you obtain an answering machine and email or messages are never answered.
We ordered again not being aware of the above. They promised one day delivery after payment was made - we are still waiting 12-days later for the goods. We intend to cancel the current... (read more)
Written on: 16/11/2010
I experienced exactly the same as the other reviewers. Ordre was placed on 6 Nov and haven't recieved goods. The lady who answered the phone said it was out of stock and called yesterday again and got confirmation that goods were just re-stocked and I will recieve the dilevery today. No delivery turned up. Called several times today and all went to answer phone. Just read the review and decided to get my money back from my credit card co. The fleas in the house has multiplied quickly due to... (read more)
Written on: 12/11/2010 by JG Shopper (8 reviews written)
Item ordered on 03/11/10 at 1:36pm (3pm deadline for 'next-day delivery by 4pm'). Order processed and payment taken yet no item was ever sent to me. E-mails promised delivery by 10/11/10 but nothing has been received.
No tracking information supplied and e-mail replies received from PPC Supplies promises tracking information and delivery of item but nothing is ever sent.
On 12/11/10 after 7 e-mails sent to PPC Supplies and numerous phone calls to an answerphone I tried contacting PPC... (read more)
Written on: 08/11/2010
Avoid this company at all costs! I ordered goods on 3rd September 2010 and am still waiting! They ignore e-mails, phone calls, registered letters etc. I have now reported them to my local Trading Standards and would urge everyone else to do the same. I am at a loss to know how this company is still trading. The law needs changing to protect people from being ripped off by these people.The owner of this shambolic company shoul hang his/her head in shame! The overall rating of one star is too... (read more)
Written on: 07/11/2010
I placed an order from PPC Supplied I was charged £6.50 for next day delivery and the items took 7 days to arrive. I ordered and paid for three items, I received only one so I emailed the company and heard nothing. I also left a message on their answer phone and they have failed to contact me regarding my missing items. It seems their customer service is non existent. I would not recommend buying from this company. (read more)
Written on: 05/11/2010
omg.... Have just read all the other comments and can only add to the FURY that everyone else feeling. I ordered £90 worth of goods on 8 October. Received e mail confirmation and promised next day delivery. Here I am FOUR weeks later with absolutely nothing received. I have rung, e mailed, rung again, left messages sent e mails through the website. Have spoken to the manager once - last week - who absolutely categorically promised me the goods would be with me next day. STILL NOTHING. NO... (read more)
Written on: 04/11/2010
Thieving bunch of B*****Ds I Would never buy from this lot in my life!!!!! (read more)
Written on: 04/11/2010 by hypnostrad (1 review written)
Wish I had seen these reviews before! My goods arrived on time but did not look as advertised on website plus no instructions. Two emails and two phone calls and no replies. AVOID (read more)
Written on: 02/11/2010
Ordered goods on 19th sept 2010 and still waiting for them! the company has taken my money and I have received nothing! very poor customer service too. I have left several messages on their phone and have sent e-mails asking for goods to be sent however, they have not replied to either. I am now in the process of getting my card issuer to sort out a refund. I wouldn't recommend anyone to use this company. (read more)
Written on: 01/11/2010 by Swingler (1 review written)
Similar problems to many others. Ordered product on line three weeks ago. Manged to get through on phone once when they promised next day delivery but still nothing. I have rung three times further and just get answer phone and no one rings back. Avoid them. (read more)
Written on: 28/10/2010
Delivery of bulk order arrived, but anything back ordered or TO FOLLOW never materialises.
Do noit use as I think it's ONE MAN IN A SHED. (read more)
Written on: 20/10/2010
Had a problem with cluster flies and went to the yellow pages for a local pest controller. They quoted me three times more than doing the bombing myself. I had a few questions so phoned their technical service line... I did have to try 3 or 4 times to get through, but spoke to a young guy who was very helpful. Would use again. (read more)
Written on: 18/10/2010
Good website, appalling customer service. Waiting for one item since start of August. They promise delivery & confirmation emails but don't send them. Buy your goods somewhere else! (read more)
Written on: 07/10/2010 by Anthony Plumridge (2 reviews written)
I had problems simalar to those listed below, delayed delivery, calls not returned. I got through a couple of times and was told the Kania trap was held up in customs. I was about to give up and ask for a refund but tried one last time. I phoned and explained the problem. I was put through to someone called Andrew Walker. He apologised profusely and promised to sort it out as the goods were now in stock. I did not have much hope but to my joy and amazement he rang back first thing the next... (read more)
Written on: 06/10/2010
Despite phone calls and assurances of a response, goods still not received. Order confirmation form states overnight delivery, but been eleven days and no telephone reply or explanation as to why the delay has occured.
Unlikely to use ever again.
Awaiting a response (yet again) from Manager, Mr Freddie Walker, not optimistic. (read more)
Written on: 03/10/2010
Despite same day delivery advertised on the website, I've ordered these items a few weeks ago and they have yet to turn up. Would recommend avoiding this website. (read more)
Written on: 27/09/2010 by eezygeezer (1 review written)
Exactly the same experience as many others. Took the money instant ly and never supplied goods. They do not answer the phone or reply to emails.
Credit Card company refund in progress. Shame you cant rate 0 stars!
AVOID AVOID AVOID! (read more)
Written on: 24/09/2010
I ordered a number of items and all but one of the items arrived next day. However one item costing £18 was apparently out of stock the sales receipt showed that it was to follow. After 5 calls to them and emails I am still waiting nearly two month later. When I get through to them, most times it is an answer machine, they say they will dispatch it but it does not come. (read more)
Written on: 23/09/2010
Wish I had seen this site before ever ordering any goods from this cowboy firm. Ordered goods on 3rd September 2010. I'm still waiting. They never reply to any e-mails. The girl on the telephone is completely useless. Answers phone with 'hello' and has to be prompted to say PPC Supplies.Instead of 'how can I help you?' she said 'what's your problem?' This is the WORST company I have ever dealt with. BUYERS BEWARE. DO NOT HAVE ANYTHING TO DO WITH THIS SHOWER. THEY DESERVE TO GO BUST. I am... (read more)
Written on: 22/09/2010
Do NOT buy from PPC Supplies. They had major IT problems a while back and lost a load of orders and I don't think they're coping very well with refunding people or any form of customer service for that matter. Send a letter asking for a refund in 30 days. Templates are available online for a letter that refers to the Distance Selling Act.
http://www.consumerdirect.gov.uk/after_you_buy/online_shopping/problems-uk/ (read more)
Written on: 22/09/2010
Still doing the same thing - ordered two weeks ago and nothing - wish I had looked at this site before ordering (read more)
Written on: 21/09/2010 by tmanners (1 review written)
Is this company solvent? Why would they have a great web site and not deliver goods, return calls or refund money. no-one replies to calls or e-mails. My goods have not arrived after 30 days and I advise others to avoid. (read more)
Written on: 16/09/2010
No customer services have tried email and phone. It's been two weeks and no delivery (read more)
Written on: 13/09/2010
same here - no goods - no refund - just about to contact my card company to try and get my money back - shocking company (read more)
Written on: 02/09/2010
This outfit seams doggy as they have not delivered after 2 weeks always say they will deliver tomorrow when you call them up and when you ask to speak to the manager he is never available and never get back to you. I advice rather warn everyone to please steer clear of this company (read more)
Written on: 24/08/2010
Very disappointing. Good looking website, certainly identified the mysterious infestation which manifested whilst away on holiday. As per other reviews, money taken immediately, order not delivered, and a month later still no joy, still infested, and no order and no refund. I've now formally cancelled the order, but if they do not contact me within 24 hours to have my money refunded, it's a reference to trading standards and I'll raise a small claim in their local court for my money... (read more)
Written on: 21/08/2010
Identical experience to previous entries. Ordered a squirrel trap on 31 July, received an almost immediate email stating that it was not in stock but would be sent within the week. Nothing delivered so far. Subsequent emails and phone calls have not received a reply. To be avoided. (read more)
Written on: 17/08/2010 by Robobie (1 review written)
This company treats its customers disgracefully. I spent over £33 with them, but when my order arrived it was incomplete. Every time I phone I'm promised it'll be put in the post. After failing to arrive on several occasions, I asked for the manager. He said he would personally post the item out to me, and I'm still waiting over a week later. I have phoned at least seven times now, and it's obvious they have no intention of supplying me with what I paid for.
This company should be shut... (read more)
Written on: 15/08/2010 by rastaqueen (1 review written)
Don't believe the bogus reviews!! This company is dodgy and I think is just a scam. The girl on the phone sounds about 15 .
7 weeks ago I ordered a flea trap online from ppcsupplies. Still haven't received it despite numerous phone calls and emails. They are just robbing thieves!! I've got to contact my credit card company for a refund.
Wish I'd known they were fraudulent before I'd paid online. They took my money straight away though. (read more)
Written on: 02/08/2010 by attar (1 review written)
I ordered things on 18/7/2010 and i have received nothing until today 2/8/2010. Every time i call, the lady says we will dispatch it today.
Really poor service, company must be avoided (read more)
Written on: 01/08/2010 by CJ259 (1 review written)
Do not believe the obviously fake reviews that say this supplier is excellent :-(
I must be dumb, I have waited 1 month since ordering before contacting my credit card company for a full refund. I have sent PPC emails and made phone calls, PPC just fob you off with excuses and say it will arrive by end of week.
I NEVER received anything, a major hassle and stress!
DO NOT ORDER FROM THESE USELESS PEOPLE!
There are other sites, save yourself the time and wasted effort and shop elsewhere on... (read more)
Written on: 23/07/2010 by Deano Woodhouse (1 review written)
Having ordered on-line (which was generally straightforward)I was led to believe that the product (Squirrel Trap) I ordered would arrive the next day. Despite numerous e-mails (none of which have been replied to)and even phone calls (some of which went straight to voicemail) I have still yet to receive my products or anything else.
I would not recommend that anyone consider using this company as it is clear that they do not live up to their ocontractual obligations and their customer... (read more)
Written on: 26/06/2010
Excellent service and they are very helpful and dont ripp you off with things you dont need (read more)
Written on: 21/06/2010
DO NOT ORDER FROM PPC SUPPLIES, YOUR ORDER WILL NOT TURN UP AND THEY WILL NOT ANSWER THE PHONE, I WAS PROMISED NEX DAY DELIVERY 2 WEEKS AGO AND AM STILL WAITING. TRIED TO CONTACT PPC SUPPLIES BUT THEY WILL NOT PICK UP THE PHONE (read more)
Written on: 15/06/2010
I placed an order on line with PPC Supplies and paid for next day delivery. Have rang around 20 times and only spoken to someone twice he told me both times he would make sure items were received next day. Still waiting. No one answers phone no one replies to email. They take your money immediatley. I have written to them to ask for full refund and still not heard anything. I suspect they never send out orders just take your money I would suggest you do not ever order from this... (read more)
Written on: 15/06/2010
Excellent service and the products are of high quality (read more)
Written on: 08/06/2010
complete and utter waste of time, energy and money.....beware! (read more)
Written on: 03/06/2010
Most horrible experience so far. I ordered for the supplies 10 days back, I am still waiting for them. These guys do not respond to phone calls. It always to goes to a voice mail, that asks to leave a message and a phone number. I did 3times and no response yet. Anybody knew how to contact these guys?
Written on: 27/05/2010
I ordered from their website and found them to be the best price on the web. Products were delivered on time. Excellent service. (read more)
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