Beauty Flash www.beautyflash.co.uk

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★★★★☆
3.7
67.0% of users recommend this
Click here if this is your business
  • Customer Service

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Latest Reviews

“Will never order from this site again! Waited over a...”

★☆☆☆☆

written by cat1234567810 on 21/06/2015

Will never order from this site again! Waited over a week on my order and when it eventually arrived not 1 sample with it and i did order some! Really dissapointing as i was in need of them as i was going away and i assumed they would be here in time! Will not be recomending this site to anyone!

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“Never ever buying from this website again!”

★★☆☆☆

written by EstebanHoffman on 12/01/2015

I ordered a cleanser and it took 25 days to arrive. ( the parcel got lost apparently) I was like, its alright, wanst their fault, plus they responded to my emails really quick. However, the moment i opened the parcel, BAMM.. It wasnt what i ordered. I am never gonna buy anything from this website again. Ughh.. Guys, think twice before you place your order!

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“Great service”

★★★★★

written by Nathalieb1948 on 14/05/2014

I used Beautyflash for the first time to buy some Dermalogica products. The reason I chose them was that they were really competitive in terms of price. I'll admit that I was apprehensive following some of the reviews but I delighted to say they didn't apply in my case and I found the service to be great. I ordered about 5.30pm on a Thursday, the order was dispatched the next day and I would have received it on the Monday, had I been in to accept the parcel. At that stage, I didn't realise that the parcel had been delivered and emailed to find out when I could expect the parcel. I guess that would be my only minor gripe, they don't tell you when the order has been dispatched, but they came back within 10mins to let me know when I might expect it. All in all a great, value-for-money service that I'll certainly be recommending to all my friends. In fact, I already have. Thanks Beautyflash.

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“Excellent Customer Service”

★★★★★

written by AppsUK on 11/04/2014

I have been ordering from them for quite few times and they have been delivering on time. Once I ordered in 2011 and the parcel didn't arrive, so dropped an email to them and the customer service advisor came back to me with the estimated days of delivery. In the end, I received the goods within 3 working days. I compared websites and this one came up as a first company who do the product cheaper to other companies. Will recommend it to anyone who is interested in buying dermalogica product.

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“Your goods are not checked for damage before delivery”

★☆☆☆☆

written by on 11/12/2013

The item I ordered was damaged including the inside packaging. The item sent to replace the damaged item was also damaged in the same way! Beauty flash have written to say they do not check the items before delivery but now expect me to return the 2 items before they refund payment. Who wants to make a special journey to a post office & queue this time of year!!

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“consistently great service”

★★★★★

written by zombunnie on 31/10/2013

I have been buying from Beauty Flash for just over a year after being let down by another online supplier of Elemis products. They have a great range of products especially Dermalogica and all at very reasonable prices. Both sites (the authorised Dermalogica store and the sister site selling other beauty and hair brands) are attractive and very user friendly. One of my favourite things about this site is that you are given the option of choosing free Dermalogica samples which is a great way of testing out products before you buy them. I had an issue last year when I had bought the wrong item as a gift for someone. The friendly customer service advisor sorted out my replacement in plenty of time for Christmas and it was no trouble at all. Great site wouldn't buy from anywhere else!

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“Amazing service”

★★★★★

written by on 13/03/2013

I have ordered from this company several times for my fake bake self tan it's the cheapest iv found here and the delivery service is great with a 1 hour delivery slot if u get next day delivery which I highly recommend as I ordered late afternoon and revived them early morning. Fab! Highly recommend :-)

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“Superb and efficient service!”

★★★★★

written by professionalshopaholic on 16/11/2012

The Beauty Flash website is clear and well organised. As along standing Dermalogica fan I am impressed with the information available and the range of products stocked. As an authorised UK Dermalogica retailer you can be sure that the items you buy will be in date and also, importantly, genuine. I placed an order yesterday around lunch-time and my item arrived today less than 24hrs later. This is impressive service as my order qualified for free shipping so I was expecting delivery to take a few days at least. Whilst other large online hair & beauty retailers have certainly gone off the boil (you will find plenty of evidence of this here on Review Centre) Beauty Flash continues to provide a first class service. Well done and keep up the good work!

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“Fantastic service. A friend recommended this site to...”

★★★★☆

written by kirsty88 on 09/04/2010

Fantastic service. A friend recommended this site to me when i told her i needed to replace all of my Dermalogica products. They can be hard to find on the high street and are fairly expensive. As i needed to place a fairly large order i was somewhat skeptical about ordering the lot from a website. However the products were slightly cheaper than on the high street, i received my choice of free samples, because my order was over £75 i received free next day delivery, and my products did indeed arrive at work the next day. Did exactly what they said they would the would - can't fault the service and love the free samples (although i don't think my bank balance will as i expect they will result in me purchasing more products...)

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